Carecall and Queen’s
Staff Counselling/
Employee Assistance Programme
Five a Day for Mental
Wellbeing?
• UK Government Foresight programme
• Mental Capital and Wellbeing Project
• New Economics Foundation identified
five key drivers
carecallwellbeing.com
Employee Assistance Programme
Overview
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Freephone 24 hour immediate telephone support
Structured telephone counselling
Structured face to face counselling available across NI
Financial advice
Legal advice
Retirement planning service
Work related problems
Family relationship problems
Health concerns
Alcohol / substance abuse
carecallwellbeing.com
Employee Assistance Programme
Employee Counselling Service
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Independent
Self-referred
Confidential
Free service
Complementary to professional support mechanisms
Complementary to personal support networks
carecallwellbeing.com
Employee Assistance Programme
Telephone Support
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Freephone number
Answered 24/7, 365 days a year
Immediate support
Staffed by professional, qualified &
experienced personnel at all times
 BACP accredited staff
 Appointments within 3 days/20 miles
 Evenings possible
* British & Irish Associations for Counselling and Psychotherapy
carecallwellbeing.com
Employee Assistance Programme
Counselling Model & Process
 Up to six one hour sessions
 Time limited, practical & solution focused
 (Brief Solution Focused Model)
 Clear boundaries of confidentiality
 Moves from analysis of the problem to identify your
own skills, strengths & resources
 Helps you to find a solution
carecallwellbeing.com
Your Working Life
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Support
Training
Performance
Work Colleagues
Stress
New Skills
Office Politics
Mediation & Conflict
Coaching
 Stress Risk Assessments
carecallwellbeing.com
Your Personal Life
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Bereavement
Caring for relatives
Family frictions
Childcare
Losing independence
Drug & alcohol abuse
Personal Crises
Ill health
Depression & anxiety
Discrimination
Divorce
carecallwellbeing.com
0800 389 5362
It helps to talk.
carecallwellbeing.com
Wellbeing
• Feel Good
• Function Well
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• Key relationships
going ok
• Feeling
purposeful
• Having some
sense of control
Happiness
Contentment
Engagement
Able to enjoy
Curiosity
carecallwellbeing.com
Connect
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…with the people around you
Family, colleagues community
The cornerstones of your life
Invest in these relationships
And get out what you put in
Be active…
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Walk, run, swim, garden, salsa
Find the activity you enjoy
That suits your fitness levels
Spend time outside
Take notice…
• Be present
• Be aware of your (changing) environment
• In conversation, really listen
Keep learning…
• Try new challenges
• Rediscover and old interest
• Take on a new task at work
Give…
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Pay it forward…
Thank people
Help someone
Link to the community
Volunteer
0800 389 5362
It helps to talk.
carecallwellbeing.com