Iberia Group
Index
1.WHO WE ARE
2.OUR FLEET
3.OUR DESTINATIONS
4.OUR BUSINESS
5.T4, OUR HUB
6.PRODUCTS AND SERVICES
7.OUR NEW BUSINESS PLUS
8.OUR NEW ECONOMY
9.ALLIANCES
10.CSR
11.A BIT OF HISTORY
1. Who we are
We are Spain’s leading airline and market
leader on air routes between Europe and
Latin America.
With our wholly-owned Iberia Express
unit and our franchise partner Air
Nostrum, we fly to a hundred destinations
around the world.
In January, 2011 we merged with British
Airways to become a part of IAG, Europe’s
third-largest airline group and the world’s
sixth largest by revenues.
http://grupo.iberia.es
2. Our fleet
Iberia - 72 aircraft (42 short and medium haul and 30 long haul)
Iberia Express - 15 aircraft (all of them short and medium haul)
Air Nostrum - 42 aircraft (all of them short and medium haul)
3. Our destinations
101 destinations in 38 countries around the world, plus 220 more in 49 countries under code
sharing with other airlines
Spain: 33 destinations
33 destinations
 Europe: 37 destinations + 36 more under code sharing with other airlines
 Africa and Middle East: 12 destinations + 28 more under code sharing with other airlines
 Americas: 19 destinations + 156 more under code sharing with other airlines

4. Our business
Passenger transport: we are Spain’s leading
airline and market leader on Europe-Latin
America
33 destinations
routes.
Iberia Maintenance: we inspect, maintain and
repair our oun aircraft, including aiframes, engines
and parts, and those of about a hundred clients all
over the world.
Airport passenger and aircraft handling
services: Spain’s largest and sole full-service
handling operator.
Air cargo: IAG Cargo, resulting from the merger of
Iberia Cargo and British Airways World Cargo,
offers wide-bodied aircraft hold space to the world’s
120 most important 120 freight destinations, and
more capacity than any other carrier.
5. T4, our hub
Iberia’s flight operation hub is located at the
T4 complex at Madrid-Barajas, one of
Europe’s most modern airports and the one
with the greatest growth potential, recently
named by Skytrax the third best terminal in
the world.
It is from here that some 90% of our flights
operate and 70% of passengers’ long-haul
connections are made.
Iberia is the world’s third most punctual
airline, according to Flightstats, with an
overall rating of 90%.
6. Products and services
New iberia.com webite: a digital revolution in
the airline industry, our new site is more intuitive
than ever in finding and booking flights, and very
easy to use, adapting to and interacting with each
customer individually, and offering products à la
carte.
Iberia Plus: our loyality programme boasts more
than 5 million members, who are rewarded for their
Iberia Group flights and purchases for Iberia Plus
partners with Avios which can be redeemed for
flights or other services.
http://www.iberia.com
7. Our new Business Plus
Greater comfort: Iberia’s new Business Class for long haul flights features extra-wide seats that
unfold into flat beds 1.95 m long, more comfort and privacy, moodlighting and direct access to the
aisle from each seat.
Entertainment: Business Plus passengers enjoy individual 15.4” touch screens, including 50 films, 80
TV series, documentaries, 200 musical options and 3D games.
The best restaurant on board: Business Plus menus are designed by four of the most famous
Spanish chefs, each of them holding two Michelin stars. There is also a wine list featuring Spanish
wines, changed every three months.
Internet: Wi-Fi and GSM texting capability (SMS and data) through personal devices (coming soon)
and connection port for Apple devices, a universal power socket and a USB port.
Available on board of the Airbus A330, which flies to New York, Miami and Chicago, and in a third of the Airbus A340-600
fleet, which fly to 14 Latin American destinations.
8. Our new Economy
Economy
Class
seats
are
more
ergonomic, offer more room and comfort.
Individual entertainment system with 9”
touch screen, featuring 50 films, 80 TV
series,
documentaries,
400
musical
options and 3D games.
Wi-Fi and GSM texting capability (SMS
and data) through personal devices
(coming soon) and connection port for
Apple devices, a universal power socket
and a USB port.
Menus using Spanish products tailored to
customers’ tastes.
Available on board of the Airbus A330, which flies
to New York, Miami and Chicago, and in a third of
the Airbus A340-600 fleet, which flies to 14 Latin
American destinations.
9. Alliances
oneworld
13 major airline members: Iberia, airberlin, American Airlines, British Airways,
Cathay Pacific, Finnair, JAL, Lan, Malaysya Airlines, Qantas, Qatar Airlines,
Royal Jordanian, and S7.
883 destinations in 151 countries and more than 10,000 daily flights.
JBA
In 2010 Iberia, American Airlines and British Airways signed a Joint Business
Agreement to operate on North Atlantic routes. Finnair joined the agreement
in July, 2013.
The four airlines offer 554 destinations, 190 daily flights and 7 connecting
hubs(Madrid, London-Heathrow, New York, Chicago, Miami, Los Angeles, and
Dallas).
10. Corporate Social Responsibility
Iberia offers facilities for special needed passengers, using cargo
hold space to transport humanitarian aid to disaster zones, and
support employee NGOs such as Mano a Mano, which collects and
delivers humanitarian aid materials, and APMIB, the association of
employees with disabled children, providing care facilities, job
training and opportunities, etc.
Iberia is also heavily committed to a environmental protection,
both in its flying and maintenance operations and by participating in
outside projects, such as the collection of air samples at different
altitudes and locations as part of the EU’s IAGOS air quality
programme, and research in alternative aviation fuels. It furnishes
its customers the means to estimate and to offset their “carbon
footprints by contributing to reforestation projects.
11. A bit of history
1927
Iberia, Compañía Aérea de Transportes, S.A. was founded on 28th June with a starting capital of 1,100,000
pesetas (6,611.13 euros), supplied by the Basque entrepreneur Horacio Echebarrieta and the Deutsche Lufthansa
company. Six months later, on 14 December, it began regular flights between Madrid and Madrid-Barcelona.
1939
The first foreign route, to Lisbon, was launched, followed in the 1940s by scheduled service to London, Rome, Paris,
and Geneva.
1946
Its first flight to Buenos Aires, in a DC-4 on 22 September, made Iberia an intercontinental airline and the first in
Europe to fly to South America.
1954
Iberia opened its Madrid-New York services, flying three Super Constellations that it named for Columbus’ ships,
the Niña, the Pinta, and the Santa Maria.
1970
Iberia took delivery of its first Boeing B-747, or “Jumbo”, the world first wide-bodied commercial airliners, and
named it for Spain’s most celebrated author: Miguel de Cervantes, who penned Don Quixote.
1974
The Puente Aéreo, (“air bridge”), which Madrid-Barcelona air shuttle was called, soon became the world’s busiest
shuttle service. In the same year Iberia fielded its “chaqueta roja “ [red jacket] brigade to assist passengers with
special needs or problems at airports. The Serviberia call centre and ticket reservation service also opened.
1981
Iberia’s first Airbus, an A-300, joined the fleet.
1991
With Iberia Plus, Iberia launched Europe's first international frequent flyers programme.
2001
Iberia was privatised and its shares listed on the stock market. The following year it was admitted to Spain’s Ibex35 stock index.
2004
Iberia was selected for listing on the Dow Jones Stoxx index of environmentally “sustainable” companies.
2006
Iberia moved all its Madrid flying operations to the new Terminal 4 complex at Madrid-Barajas airport.
2011
On 24 January Iberia and British Airways merged to create a commercial aviation giant, Europe's third largest
and the world’s sixth largest by revenues
See you on board!