The Role of Strategic Philanthropy in Marketing Strategy Linda Ferrell University of Northern Colorado Debbie Thorne LeClair Mississippi State University Strategic Philanthropy • The synergistic use of organizational core competencies & resources to address key stakeholders interests & to achieve both organizational & social benefits • -goes beyond traditional benevolent philanthropy • -involves financial & nonfinancial contributions In General, Strategic Philanthropy is... • “A blueprint for making thoughtful, reasoned, informed, and meaningful contributions to organizations that match an individual’s interests & concerns.” – – – – homelessness pollution & environmental issues literacy & education AIDs • Source: Anne Marie Kemp (1999) “Innovation Important to the Future of Philanthropy,” Rocky Mountain News, Feb. 5, pp. 63A. General Benefits of Strategic Philanthropy... • more businesslike approach to philanthropy • produces a better organizational image • increases employee loyalty • improves customer relations When Target Surveyed Employees Involved in Volunteerism... • 74% agreed or strongly agreed that employee morale and commitment to the company was strengthened • in addition, they indicated that experience brought new skills to the company that significantly enhanced Target’s image in the community Are good deeds & good business mutually exclusive? John Damonti, President Bristrol Myers Squibb Foundation • “When you align your contributions with your business focus, you then can draw on the greater wealth of the corporation’s people, information & resources.” American Express... • global financial & travel company • contributed funds & know-how to institute the development of the Academy of Travel & Tourism in Hungary • provided benefits to the Hungarian economy • provided benefits to AMEX: understanding of Hungarian market & enhanced employee entrepreneurial skills Timberland... • offers free boots to “City Year” youth activists • supports youth development & from a business point of view: – “we want their hip, urban friends to want them too” Other Strategic Philanthropy Programs... • ADT Security company giving alarm systems to battered women • Kimberly-Clark building playgrounds in poor neighborhoods • Barnes & Noble promoting literacy • Coca-Cola is supporting local Boys & Girls Clubs Cause Related Marketing vs. Strategic Philanthropy • tieing your product directly to an organizational concern • % of products sales are donated to a cause appealing to a relevant target market – Avon-Breast Cancer Awareness – % of sales of “Pink Ribbon” products donated – over $25 million raised Corporate Contributions... • donations to “cause programs” now exceed $700 million annually • What do stakeholders expect? 1999 Cone-Roper Consumer Survey Results... • 61% of American consumers think cause related branding should be standard business practice • 80% have a more positive image of a company who supports a cause • 66% indicated they were more likely to trust a company that is aligned with a social cause Con-Agra... • major food producer • supports “feeding children better” • sets up Kid’s Cafes-after school kitchens run by & for children • meals meet or exceed USDA requirements for nutrition – yields good press, pleases employees, & generates significant shareholder interest Kraft Foods... • sponsors “Feed-the-Hungry” Initiatives • hoping to be positioned as a food company that cares How to chose a charitable alliance... • look beyond your headquarters & current markets • think beyond dollars: employee time, products, services • think long term: try to develop longer term relationships with causes & organizations Three Categories of Socially Responsible Companies... • Open handlers-highest level of corporate consciousness • Ben & Jerry’s-go to great lengths to buy from minority or disadvantaged suppliers • Tom’s of Maine-toothpaste & personal care products-shuts down his factories 4 times a yr. (costing $100,000 each time) to allow his employees to attend meetings on environmental & social issues Three Categories of Socially Responsible Companies... • Practicing what they preach-companies with a long term commitment to a cause • McDonald’s Restaurants -Ronald McDonald Children’s Charities Three Categories of Socially Responsible Companies... • Image builders-pure cause-related marketing • represents the vast majority of companies • adopting a cause to ‘brighten’ the corporate image or generate sales • State Farm Insurance- supports womens sports events Team Activity... • Form teams of 3-4 and make up a strategic philanthropy program for a company that you have some knowledge about: – one you work for – one you have interviewed with – or, one you are very familiar with: products, services, and culture