Support Services for
Students
Ms Lidia Nemitschenko
Head International Student Support Unit
SUPPORT SERVICES FOR STUDENTS
Help students achieve their educational
and personal goals through the provision
of academic, counselling, IT,administrative
and welfare services.
Wide range of support services on
campus:
• International Student Support Unit
(ISSU)
• University Counselling Service (UCS)
• Learning Centre
• Student Centre
• International Office
Wide range of support services on
campus:
• Accommodation Service
• Careers Centre & Casual Employment
Service
• Child Care Information
• Disability Services
• Financial Assistance
• University Health Service
University Counselling Service & ISSU
An opportunity to
• Gain greater self-awareness
• Learn to cope more efficiently with the problem
at hand
• Discuss any study, social or personal issues
causing concern
• Explore options with professional staff
• Free and confidential individual counselling
University Counselling Service & ISSU
Counselling is:
• Free
• Confidential
• Non-judgmental
• Helpful
UCS and ISSU
Academic Problems
• Lack of motivation
• Exam anxiety
• Doubts about course choice or
continuation
• Special Consideration
• Organisation; time management
• Liaison with academic staff
UCS and ISSU
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Anxieties
Depression
Self-esteem
Substance abuse
Eating disorders
Pressures of
university life
• Transition to Uni
• Suicidal
thoughts/feelings
• Sexual identity
• Grief/bereavement
issues
• Traumatic
experiences
• Physical or sexual
abuse
UCS and ISSU
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Relationship difficulties
Divorce issues
Feelings of social isolation
Family problems
Lack of friends
Lack of social skills
Harassment
International Student Support Unit
• Specifically for international students
• Available to students and accompanying family
members
• ISSU Counsellors provide a range of support
services including individual counselling
• ISSU Counsellors have expertise in crosscultural issues
• ISSU Counsellors have experience in working
with students from a wide range of cultural and
language backgrounds
Disability Services
• Support for students with disabilities
• Medical, physical, psychiatric, learning
disabilities, hearing, vision
• Staff work with administration and
academic departments to meet student
needs
• Students register to receive services
Disability Services
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Services after registration can include:
Peer Note-taking Services
Library assistance)
Access to assistive technology
Resting rooms
Adjustment to exam procedures
Accommodation Service
• Assists students to find off-campus
accommodation
• Maintains an extensive database of
properties
• Students access database by using SID
• Office open between 10.00-4.00pm daily
Casual Employment Service
• Assists degree students to find work to
support their continuing study
• Includes degree-related work eg
– accounts,computing,education, legal,
social work, tutoring
– some on campus jobs
– Hospitality,retail, office work, child
care etc
Casual Employment Service
• Job listings accessed via MyUni, current
SID and registration required
• Drop-in CV and cover letter checking
service
• Information and referrals in case of
difficulties
Child Care Information Officer
• For students and staff of the University
who are parents
• Information about :
• Long Day Care Centres
• Occasional Day Care Centres, Before
and After School Care, Vacation Care,
Family Day Care, Schools, Evening
Care
Financial Assistance Office
• Loans to assist students who experience
financial difficulties
• For help in emergencies; to supplement
other income
• Available to enrolled undergraduate and
postgraduate students
• Loans are repayable (usually within one
year)
Learning Centre
Learning Centre contact details:
Level 7, Education Building
Manning Rd
Phone:
9351 3853
Fax:
9351 4865
Email:
lc@stuserv.usyd.edua.u
Website: http://www.usyd.edu.au/lc
Learning Centre
Learning Centre Activities
Assists students to develop academic
skills necessary for successful study
Learning Centre
Services include:
• Faculty program workshops to suit specific
demands of particular degree courses
• Individual learning program
• Central workshop program - study skills,
academic reading and writing, oral
communication, examination skills,
postgraduate research writing skills
Learning Centre
What we don’t do:
• Full-time intensive English language
courses
• Editing/proof-reading
• Advice on course content
The University Health Service
• A general practitioner service and emergency
medical care to University community
• Consultations by appointment or on a walk-in
basis
• Both male and female doctors
• Bills Medicare and OSHC Worldcare directly
for most consultations
• Bring your Medicare Card or OSHC Card
Careers Centre
• Assists current students and recent graduates
• CV checking service-within 24 hours
• Workshops: Writing Successful CVs,Writing
Application forms,Understanding Interviews,
Assessment Centre Experience, DecisionMaking
• One-to one advice
• Vocational Guidance Assessment
Student Centre
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Student Centre Enquiry Counter
Student Records
Undergraduate Admissions
Examinations
Exclusions
Timetabling
HECS and Local Fee administration
Graduations
Student Services
UCS and ISSU Opening Hours:
Monday to Friday 9am to 5pm
Appointments outside these times by prior
arrangement.
Emergency contact through Campus
Security on 9351 3333 or free call 1800
063 487
UCS and ISSU
Contact details:
UCS:
Level 7, Education Building
9351 2228
ISSU:
Level 1, Services Buildling
9351 4749
Moving in October to Jane Foss Russell Building
Services for Students
Website for Student Services
www.usyd.edu.au/stuserv