Welcome to Principles of Management & Production
MGT 3114:001
Instructor:
Shanan R. Litchfield
Information
Instructor
Shanan Litchfield
302 Y McCool Hall
SRL102@msstate.edu
Class
Section 001, 1:00pm - 4:20pm Monday - Friday
McCool 236
Our Philosophy in MGT 3114

Great Managers seek out Responsibility
and Accountability. Responsibility and
accountability will be the drivers for how we
learn together in this course. You are
expected to act like a Great Manager and
seek out and excel at your responsibilities
in this course, as well as to strive to be
accountable for your actions.
Worst Boss

Think about the worst boss you ever had.
Don’t name names. Don’t tell where you
worked. What made that person THE
WORST BOSS?
As great managers, we can’t be that WORST BOSS. We
have to do better. Much better. So how do we do it? We
begin by (1) learning my expectations for you in this class,
and (2) studying management to be the BEST BOSS we
can be.
MGT3114 Student Responsibilities

Pre-Requisites:



Junior level standing (60 hours)
BQA 2113 (or ST2113 or equivalent to Stats I)
Get the Required Materials.





(a) Management, 2nd edition, custom edition, by Bateman & Snell.
McGraw-Hill Irwin. ISBN: 978-0-07-813723-5.
(b) Operations Management, 10th edition, custom edition, by Stevenson.
McGraw-Hill Irwin. ISBN: 978-0-69-779106-1.
(c) The Wall Street Journal. Examples from the WSJ will be used in
class discussions and for cases.
(d) Calculator: You may only use a basic arithmetic function calculator
for in-class assignments and exams. You may not use a calculator with
data storage capability or a graphing calculator. You may not use a cell
phone.
(e) #2 pencil for exams
MGT3114 Student Responsibilities

Play Fair and Be Honest

MSU Honor Code


"As a Mississippi State University student I will conduct myself with
honor and integrity at all times. I will not lie, cheat, or steal, nor will I
accept the actions of those who do.“
Upon accepting admission to Mississippi State University, a student
immediately assumes a commitment to uphold the Honor Code, to
accept responsibility for learning, and to follow the philosophy and rules
of the Honor Code. Students will be required to state their commitment
on examinations, research papers, & other academic work. Ignorance of
the rules does not exclude any member of the MSU community from the
requirements or the processes of the Honor Code. For additional
information visit:

http://students.msstate.edu/honorcode/
MGT3114 Student Responsibilities

CHEATING/PLAGIARISM:

In this class, there is ZERO TOLERANCE for academic dishonesty. Students found
to inadvertently commit acts of dishonesty will receive appropriate penalties specific
to the assignment in question. Students found to commit intentional acts of
dishonesty will receive a failing grade in the course and will be referred for
appropriate disciplinary action


If you are caught using a cheat sheet on an exam, looking on someone else’s
paper, copying homework, turning in homework for someone not present in class,
or any other form of academic misconduct as described above, you will receive
the maximum allowed punishment, which is, at minimum, an F in the course.
Homework collaboration: The work you turn in, whether, on a homework problem,
an on-line quiz, or any other assignment, must be completed by you, and the
material must not be copied from someone else’s work. Copying homework will
result in a formal charge of academic misconduct and the maximum penalty will
be sought.
MGT3114 Student Responsibilities

Attend class with the intent and desire to really
learn.

Absences: Roll will be taken at each class meeting and can be taken at
any point throughout the class period.
absences are posted daily on the course website

late for class = ABSENT

leave class early = ABSENT

5 unexcused absences = F in the course (regardless of exam/assignment grades)
Why is class attendance is REQUIRED? Being absent will deprive you of
valuable class discussions and will also prevent you from fulfilling certain graded
in-class activities which cannot be made up. You are always responsible for all
material distributed in your absence. Note - any/all materials are handed out only
once. If you are not in class to receive them, you should obtain the information
from a fellow student.



As a manager, you will likely be fired after the FIRST unexcused
absence.
MGT3114 Student Responsibilities

Unexcused absences – a few examples:










“I need to study for another class”
“I had to work”
“I couldn’t find a parking place”
“The shuttle was late”
“I had to attend a meeting/study group/class trip, etc. for another class”
“I was taking a test in another class”
“This was the only time I could see my advisor”
“My car wouldn’t crank
“I had a flat tire”
“I had to register for classes”
9
MGT3114 Student Responsibilities

So what is an Excused Absence then?

According to the MSU Academic Operating Policy and Procedure (AOP
12.09), the following are considered to be excused absences:
 Participation in an authorized university activity.
 Death or major illness in a student’s immediate family.
 Illness of a dependent family member.
 Participation in legal proceedings or administrative procedures that
require a student’s presence.
 Religious holy day.
 Illness that is too severe or contagious for the student to attend class
(not simply just a check up).
 Required participation in military duties.
 Mandatory admission interviews for professional or graduate school
which cannot be rescheduled.
MGT3114 Student Responsibilities

Be adequately prepared for this course (and your
career).







Pre-requisites: Junior level standing (60 hours), and BQA 2113 (or
ST2113 or equivalent to Stats I).
Pay attention in class & give me your attention.
Take notes.
Read the textbooks.
If you do not understand a topic and/or do not understand why it is
relevant, ASK.
Be prepared to answer questions in class.
Do your work.
MGT3114 Student Responsibilities
MGT3114 Student Responsibilities

Know and Embrace what you are getting into in the
course.



Course Objectives
The Management half of this course is designed to convey the basic
concepts of the management function in organizations, including
defining management, history of management, business environments,
ethics, planning, strategy, organizational structures, job design, human
resources, motivation, leadership, employment law, teams,
communication and organizational control.
The Production Management half of the course is designed to examine
the specific management processes used to create goods and services.
This section of the course will cover production strategies, decision
making, forecasting, capacity planning, facilities layout, quality, statistical
process control, inventory management, and just-in-time management
techniques.
MGT3114 Student Responsibilities

Contribute to class rather than distract from it.


Voluntarily participate in class discussions: “I don’t know” doesn’t cut
it. Try to keep up and understand. Try to have FUN learning.
Do not disrupt class

No use of cell phones

No texting, no facebook, no browsing the internet
 Loose 10 points on an exam grade for each call, text message, or
internet browsing. Likewise, should my cell phone ring during
class or should I text in class, I will give each of you 10 points.
MGT3114 Student Responsibilities

PROFESSIONAL COURTESY: Professional courtesy includes respecting others'
opinions, not interrupting in class, being respectful to those who are speaking, and
working together in a spirit of cooperation. I expect you to demonstrate these
behaviors at all times in this class. With that in mind, sleeping, texting, reading
materials irrelevant to class purposes, including browsing the internet, and disrupting
the class will not be tolerated and will result in the student being considered absent
for that particular class period and/or will result in loss of 10 points on an exam grade.

CLASS DISRUPTION POLICY: Use of cell phones is prohibited in this class. Calls
and texts disrupt the entire class. Text messaging/emailing/facebook/etc. distracts
you from what you are here to do: learn. Use of cell phones in class will result in the
loss of 10 points on an exam grade for each call or text message. Additionally,
sleeping or reading materials irrelevant to class purposes, including browsing the
internet, and disrupting the class will result in loss of 10 points on an exam grade.
MGT3114 Student Responsibilities

Communicate Your Needs

Seating & Special Needs

E-mail any of your specific needs, including seating, to me by 05/10,
by 1:00PM.


SEATING: Seating will be assigned after the 2nd class meeting. The
seating chart for your class will be posted on the course web-site. Know
your seat and your seat number. You should sit in your assigned seat for
every class meeting and exam. Failure to do so will result in being marked
absent and a 0 on assignments and/or exams.
SPECIAL NEEDS: Any student needing to arrange a reasonable
accommodation for a documented disability should contact Student
Support Services at 01 Montgomery Hall, (662) 325-3335.
MGT3114 Student Responsibilities

Communicate Your Needs

Ask questions any time you do not understand. Unless there is a
privacy issue at stake, in-class is often best, since your classmates
may have the same questions or concerns that you do, and then you are
helping them, too.

E-MAIL POLICY: E-mail is the easiest way to get in touch with the instructor.
While a quick response is likely, please keep in mind that the instructor is not
always on e-mail, and therefore will get back to you when it is convenient. Note:
Professionalism in e-mail communication is demanded. As a student of
higher education, it is expected that all communication be of professional quality,
especially e-mail communication. When writing through e-mail to an instructor,
please identify yourself and the class for which you have an inquiry. Please be
sure to address the instructor in a professional manner. E-mails not properly
addressed will not be answered. Failure to follow this policy will result in your
e-mail being deleted without consideration.
MGT3114 Student Responsibilities

Be a good steward of the resources that we share.


We have a responsibility to the taxpayers of Mississippi and the private
donors to use these facilities responsibly.
In this class we will adopt the principles of “Leave No Trace” and “Serve
the Next Customer” by implementing the following:

No food or drink in the classrooms, other than water.

At the end of class, remove anything you bring into the classroom
with you.

Take newspapers to recycling containers in hallway (located beside
Wall Street Journal stands).

Pick up what others before you left.
18
MGT 3114 Student Accountability

Evaluation

Your grade in the course will be calculated as the simple average of 6
grades (5 exams & your assignment average).
Grade = Exam 1 + Exam 2 + Exam 3 + Exam 4 + Exam 5 + Assignments Average
6

You will receive the grade you earn in this course. Grades are based on
a 10-point scale. I do not curve. I do not round. And I most definitely
do not simply give points because you need them. Example: If your
average is a 79.9, you will receive a C in the course.
MGT 3114 Student Accountability

Exams

Exams will consist of a combination of multiple choice and short answer
questions, as well as problems.

Grades will be posted on-line and can be checked at any time. See "Online student information system" in syllabus to register for and use the
on-line system.

If you dispute a grade in the on-line gradebook, you must contact me in
writing (preferably via e-mail) within 3 days of the posting of the
assignment or exam grade.
MGT 3114 Student Accountability

Assignments





Assignments will consist of homework problems, cases, in-class assignments, on-line quizzes
and pop-quizzes. All homework assignments (cases, problems, questions, etc.) are in the
course notes for each lecture on the course web site: http://misweb.cbi.msstate.edu
Assignments can only be completed and turned in by the student present in class for
the entire class meeting the day the assignment is due. If you are not present in class, but
your homework is turned in, you will receive a 0 on the assignment.
You must show your work on all homework problems. Failure to do so will result in a 0 for
the assignment.
If you leave class early, you will receive a 0 for the assignment. If you are not in your seat
when an assignment is given or collected, you will receive a 0 for the assignment.
Late assignments (homework or in-class quiz) will not be accepted. If you turn in
homework after the review of it in class had begun, you will receive a 0 for that assignment.
You will receive a 0 for any missed assignment. Assignment grades can also be checked at
the on-line grade-book at any time. If you dispute a grade in the on-line grade-book, you must
contact the instructor in writing (preferably via e-mail) within 3 days of the posting of the
assignment grade.
What about the Instructor?

My Approach To Teaching:




Most importantly, please know that I AM HERE TO HELP! My goal as an
instructor is to do all I can to create an environment in which we all can learn from
each other safely, productively, and happily. Every person in this class contributes
to that environment, and together we share the power to determine whether or not
we live up to that goal.
Please do not hesitate to ask questions, or ask for help, in or out of class.
(Unless there is a privacy issue at stake, in-class is often best, since your
classmates may have the same questions or concerns that you do, and then you
are helping them, too.)
If you have any special needs that it would help for me to be aware of,
please do let me know. I am committed to helping every student attain the best
quality of education she or he can.
Ultimately, I believe that the quality of each student’s education is largely
dependent on her or his own efforts, attitudes, and behaviors. It is important
for you to know that I will do all that I can to help you if I can see that you are
putting forth the effort to do the work in this class.
What about the Instructor?
Responsibility? Accountability?
I will do my best to provide:












Organized materials.
A concise course schedule and stick to it.
Access to all class information and materials in advance.
Timeliness with regard to materials, information, grades, and the start of
each class.
Quality theoretical and practical content and information.
Open door office.
Free-flowing, respectful communication and answers to any of your
questions.
Accessibility outside of class if you need help with course materials.
Fairness and consistency in tests, assignments, grading.
Honest feedback.
No busy work – only work I believe you need to better understand a
concept.
Assistance to you.
Who else am I responsible & accountable
to?
How to be successful in my class
(and your career):

Attend class


Strive to LEARN
Be on time & don’t
leave early
Pay attention
Take notes
Read the books









ASK questions
Be prepared to
ANSWER questions
Do your work
Play fair
Be respectful
Have FUN learning
How to be successful in my class: Class
preparation






Register for MISWEB. Make sure you can access to the course
materials. Do this ASAP, but especially by 05/10, 1:00PM.
Read the chapter(s) prior to coming to class.
Download and read the lecture notes.
Look for In-Class Exercises in the notes. That is where I will be
calling on you.
Be On Time. 5 minutes late = Late; 10 minutes late = late; 1
minute late = late, which all = absent.
Let’s really LEARN Management
MISWEB: The COB Student
Information System





Grades and all other course materials will be posted as part of
MISWEB on the web-based Online Gradebook System. To
access your grades, you will first need to “register” for MISWEB.
To do this, go to the URL:
http://misweb.cbi.msstate.edu/editor
When you register for MISWEB, you must complete the
information under the first link, “main information”. You MUST
provide a valid e-mail address. Without your correct e-mail
address, you will NOT receive course e-mails. If your e-mail
address changes during the semester simply update your e-mail
address at:
http://misweb.cbi.msstate.edu/editor
It is your responsibility to maintain the correct contact information
MISWEB -Checking Grades, Class Calendar, Email Archives, & Course web-site:


To access your grades, e-mail archives, or the course website
with downloadable notes, at any point during the semester, go to
the COB web site:
http://misweb.cbi.msstate.edu
 Click on your instructor’s name, for this course, Shanan
Litchfield.
 Scroll down the page to the section Courses Taught.
 Select your course, MGT 3114
 Click on the link for Online Grades. You will check your grades
using the password that you selected when you registered for
MISWEB. You will also find links for course website (on-line
notes), e-mail archives, etc. in your gradebook.
Course Outline - What’s Next?

Principles of Management – First Half of Course






All Assignments for this portion of the course come from Bateman and
Snell’s Management.
What’s Due Next?
Assignment #1: Register for MISWEB by 1:00PM on 05/10.
Must complete the “main information” section and provide correct
e-mail address. Go to http://misweb.cbi.msstate.edu/editor to
begin.
Assignment #2: Complete Know Your Syllabus Quiz on line by
05/10 at 1:00PM. Check the course website for link.
E-mail special needs to SRL102@msstate.edu by 1:00PM,
05/10.
Read prior to coming to class.
Why are you here in MGT 3114?







Major
Degree
Interests
Career
Job
Life
WHAT IS YOUR PURPOSE? – my job is to
help you get there.
So what do you need to do?







_______________
_______________
_______________
_______________
_______________
_______________
_______________