SOMEDAY YOU MAY REAP WHAT YOU SOW ASIA AND DELOCATION ADVANTAGES FOR WESTERN COMPANIES Arun Maira The Boston Consulting Group Barcelona 22 Nov '04 -0- THREE INEVITABILITIES Two Opportunities Global Competition Technology Demographics Pressure on Economics Digitisation and Connectivity Ageing and Booming Deconstruction of Business Value Chains Emerging Sources of Competitive Advantage -1- PRESSURES ON ECONOMICS IN DEVELOPED COUNTRIES Deconstruction of Business Value Chains Intense competition between firms in developed countries in their own developed country markets Competition between firms for customers in developing countries Emerging of new competitors from developing countries Pressure on prices and margins -2- Case Study: Automobiles INCREASED COMPETITION IN DEVELOPED MARKETS REQUIRES INCREASING INVESTMENTS IN NEW CAR MODELS Average life of new models (Europe) Life (years) 16 14 Increasing models and decreasing sales per model (US Market) Number of vehicle models(1) 1500 14 1050 1000 12 550 500 9.7 9.2 10 8 0 8.0 7.5 6 7.5 7.4 9.1 7.2 7.2 8.0 1980 6.7 4.5 6.0 4 Avg. total sales per model(2) 5.1 7.2 1999 5.1 4.6 30000 20500 15000 20000 2 10000 0 0 80 82 84 86 88 90 92 94 96 Year of introduction (1) Total number of models of cars and light trucks (2) Average total annual sales per model Source: Automotive News 1980 1999 -3- Case Study: Automobiles ELECTRONIC AND SOFTWARE APPLICATIONS ARE INCREASING IN AUTO INDUSTRY Growth in Automotive Electronics Market ($Bn) Sales ($ Bn) CAGR% 100 83 75 50 Overall 8.4% Interior 10% Body 37 7% Chassis 23% 25 Power train 0 1995 Source: EIU Increasing importance of electronics & IT in auto industry 2005 4% Automotive electronics as much as 30-40% of cost of new model cars IT applications are rapidly increasing in automotive business processes •Product design •Manufacturing •Supply chain management •Customer relationship management -4- Case Study: Automobiles INDIAN AUTOMOBILE INDUSTRY HAS DEVELOPED CAPABILITIES UP THE VALUE CHAIN Global average development cost of new car > $600m R&D/Product development Tata Indica- $350 m M & M Scorpio- $150 m Very high quality: 1 Japan Quality Medal and 5 Deming Prize Winners- largest number outside Japan Component manufacture Exports growing 30% per annum; 80% to 'developed' countries Low capital intensity, BEP <100k units/ annum BEP is 150-200k units/ annum) Assembly (Global Total Manufacturing Cost 20- 30 % less than USA -5- Case Study: Healthcare and Pharma COSTS OF MEDICINES AND HEALTHCARE SOARING IN DEVELOPED COUNTRIES 1.8 1.6 CAGR UK: 9.2% CAGR Ger: 6.2% Total USA Healthcare Spending US$ Trillion US$(‘000s) Annual Household Expenditure on Healthcare 1.4 1.2 1.8 1.4 1 1.2 0.8 1 0.6 0.8 0.4 0.6 0.2 0.4 0 0.2 2001 2002 UK Source: EIU, Literature Review 2003 Germany 2004 (EST) CAGR: 10.9% 1.6 0 2000 2001 2002 -6- Case Study: Healthcare and Pharma R&D COSTS & PRODUCTIVITY OF US PHARMA PROBLEMATIC -7- Case Study: Healthcare and Pharma LOW COST, HIGH QUALITY MEDICAL CAPABILITIES AVAILABLE IN INDIA Healthcare Cost Differential Cost Saving Quality a Key Factor 850 Gall Bladder Transplant 80% 8000 4400 Heart Surgery 91.2% 50000 Bone Marrow Transplant 30000 400000 92.5% 600 Salary: Nurse 50000 98.8% 4000 Salary: Doctor 180000 0 40000 20000 USA Source: IBEF, Literature Review 60000 80000 US$ 97.7% Not just cost advantage: •The success rate in the 43,000 cardiac surgeries till 2002 was 98.5% •India's success in 110 bone marrow transplants is 80% India -8- Case Study: Healthcare and Pharma COST EFFECTIVE AND GOOD QUALITY DRUG DEVELOPMENT AND MANUFACTURE DEVELOPMENT (Example: Disease- Psoriasis) USFDA Approved Plants Outside USA DRUGS IN USA • Cost of developmenthundreds of million dollars India 61 Italy 60 • Amgen antibody- $10.00/ dose Spain • Cost of treatment- $20,000 China INDIAN DRUG • Time for development- 3 years • Cost of development- $4 m! • Cost of treatment- $50 !! 25 22 Taiwan 9 Israel 7 Hungary 5 0 20 40 60 80 -9- Case Study: The Emergence of India EMERGING SOURCES OF COMPETITIVE ADVANTAGE A potent combination of 1. IT capability 2. Favorable demographics 3. Domain knowledge in many industries. OPPORTUNITIES FOR WESTERN COMPANIES IN MANY FIELDS - 10 - INDIA OFFERS EXCEPTIONAL VALUE AT SIGNIFICANT COST ADVANTAGES IN IT Comparative salaries of an IT engineer $ pa Comparative salaries of an MBA $$pa pa 125,000 100,000 80,000 100,000 75,000 75,000 50,000 50,000 50,000 25,000 25,000 7,500 5,000 0 0 India US India US 55% OF THE FIRMS IN THE WORLD WITH SW CMM LEVEL 5 CERTIFICATION ARE INDIAN ! Source: Literature Survey - 11 - INDIA HAS A LARGE RESERVOIR OF HUMAN RESOURCES Reaping What You Sow Potential surplus population in working age group (2020) Ireland Russia 0M U.K. -2M -17M -3M France U.S. Czech Italy 2M 2M -2M Turkey Israel 4M 5M 0M Egypt Mexico -6 M -1M Republic Iraq Iran 3M China Pakistan 19 M 47 M India -10 M -9M Japan 7 M Bangladesh 5M Vietnam 4M Philippines Malaysia 1M 5M 3M Indonesia Brazil Note: Potential surplus is calculated keeping the ratio of working population (age group 15 – 59) to total population constant Source: U.S. Bureau of the Census International Data Base; BCG Analysis - 12 - SOMEDAY REAPING WHAT YOU SOW INDIA'S LEGACY INDIA'S OPPORTUNITIES • Vertical integration • Small volumes, but growing • Logistics & infrastructure problems MASS MANUFACTURING Small volume, high variety, low cost mfg REMOTELY PROVIDED SERVICES INDIA'S STRENGTHS • Domain knowledge • Software capabilities • Remote delivery possible - 13 - SUCCESSFUL MNCs DEEPENING R&D PRESENCE IN INDIA 4. Fundamental research Level of expertise 3. End-to-end product development for global markets 2. End-to-end product development for emerging markets 1. Selected steps in product development GE: 1700 people; 77 patents; 2 products TI: 900 people; 225 IPs, 20 products Akzo Nobel: 75 of 400 in India Source: Literature, BCG interviews - 14 - INDIA EMERGING AS A "KNOWLEDGE SERVICES" HUB IN THE WORLD India already providing knowledge-based services in several sectors Remotely delivered services Industry Transaction processing Design and analysis Information Tech Research and developmen t Pharma/Healthcare Education Services Import of customers to service in India Value added tourism Leisure tourism Auto/ engineering Chemicals Financial Services Source: BCG Analysis - 15 - INEVITABILITIES AND OPPORTUNITIES BUT.... POLITICAL AND ORGANISATIONAL CHALLENGES Global Competition Pressure on Economics Technology Demographics Digitisation and Connectivity Deconstruction of Business Value Chains Ageing and Booming Emerging Sources of Competitive Advantage Political: For every $1 gained, $6-7 of dislocation Organizational: Global 'networks'; not 'pyramids'; not even 'matrices' - 16 -