Production Office Administrator
March 2013
Job Title:
Production Office Administrator
Working Hours: 40 hours per week 8.00 am -4.30 pm Monday to Friday although we
need you to be flexible to work hours outside of this if required at busy times
Benefits: 31 days holiday (including bank holidays), healthy benefits such as reduced
boxes and grade out fruit and veg, staff bonus and pension scheme after 6 months
service, free tea and coffee, free parking, and one of our favourites - heavily subsidised
organic lunches
Salary/pay: circa £17,000 depending on experience
Contract: Permanent on completion of a satisfactory three month trial
Reporting to: General Manager
Based at: Riverford Organic Farms, Wash Barn, Buckfastleigh
Summary and purpose:
We are the largest independent producer of organic vegetable boxes in the UK. We
grow, pack and then through our network of franchisees distribute organic veg boxes
and extras directly to the doorstep of our customers. Riverford is founded on a strong
belief in the benefits and pleasures of fresh, seasonal organic food and a commitment to
a fair deal for growers, customers and staff.
The team in the Production Office at Wash coordinate the production of the weekly veg
boxes. This role will involve providing admin support e.g. producing purchase orders,
reports, invoicing, personal assistance and general admin. You will also provide cover
for specific roles when a member of the Production Office team is on holiday. You will be
able to demonstrate excellent admin skills, careful attention to detail and also show that
you are a team player who thrives in a busy environment with multiple demands.
Key responsibilities and accountabilities:
Managing the daily late amendments service and recording any stock shortages
reported by the local veg teams
Providing holiday and sickness cover for the current administration team members in
the production office
Order fulfilment and stock control of the Riverford branded clothing
Raising PO’s for the production team and sending them to vendors
Data entry for the creation of KPI’s and weekly performance reports.
Assisting with Network sales, BOM maintenance and marketing sales orders
Ordering stationery and keeping supplies of paper, pens, cartridges etc stocked
PA work to the General Manager and directors, arranging travel in the UK and abroad
Although we try to keep rules to a minimum we do ask that you ensure that you
familiarise yourself with our H&S procedures and ensure that you are aware of your
own responsibilities in line with H&S and consider the safety of those around you.
In line with Data Protection it is also important that you respect the confidentiality of
data stored electronically and by other means.
To remain competitive it is important we are responsive and react quickly. Things will
constantly change and it is essential that you are flexible and understand that the above
list is a guideline and that you will be expected to expand on this list, use your initiative,
challenge the status quo and come up with ideas on how things can be done better or
more effectively.
Person Specification:
Key
Competencies
Essential
Desirable
Experience
Good level of general education
Previous role in office admin
Literate, numerate and a competent Purchase orders and invoicing
user of IT
Skills and ability Excellent office administration
skills
English and Maths GCSE or
equivalent
Excellent communicator on the
telephone
Fluent in English
Accurate and efficient
Attitude
Team player; enthusiastic, reliable
flexible and adaptable
demonstrating a ‘can-do’ attitude
Excellent organisational skills and
attention to detail
Be passionate about what we do at
Riverford
Excel basic or intermediate
Problem solving skills