Role Profile (HR5) Post Number: Date last updated: 31 March 2014 (AMC) Job Description School/Department: Human Resources Post Title: Reward Adviser (Fixed Term) Please enter Level under appropriate Career Pathway ERE TAE MSA CAO R.Nurse Clinical 4 Posts responsible to (Level): Head of Reward Posts responsible for (Level): n/a Job Purpose: To assist the Head of Reward to implement the University’s Academic reward and recognition processes to support the University’s reward and recognition strategy. Key accountabilities/primary responsibilities: % Time 1. To support the Head of Reward with the development and implementation of the Academic Reward Project, to meet business requirements, including the implementation of a range of key policy changes. 30% 2. To manage, co-ordinate, review and deliver internal reward and recognition processes, ensuring time efficiency and productivity, and assist in the development and management of measurement mechanisms to evaluate the success of reward policies. 20% 3. To track and monitor pay and reward activity within the Academic Reward Project and across the University; prepare accurate technical pay documentation and formal reports. 5% 4. To undertake research and perform detailed and precise data analysis and manipulation, interpreting pay and workforce information to create draft reports, highlighting issues and priorities. 10% 5. To provide advice and guidance to University managers, HR Managers and the HR Operations team on new and existing reward initiatives, pay structures, promotion criteria etc. 10% 6. To lead on reward and recognition projects as required. 20% 7. To work in partnership with other HR advisers within HR Specialist Services to complete key projects, providing cover and support as required, achieving high quality service delivery. 5% 8. To have an understanding of how equality and diversity applies to the responsibilities of the role and to actively promote equality and diversity in all aspects of the role. n/a 9. Any other duties that fall within the area of the post as allocated by the line manager following consultation with the post holder n/a Internal and external relationships: (nature and purpose of relationships) The University community including Deans, Directors of Professional Services, Heads of Academic Units, managers and employees, trade unions, HR colleagues, Legal Services, Finance and external providers. Reward Advisor v3 1 Reward Advisor v3 2 Person Specification Criteria Essential Desirable Qualifications, Knowledge and Experience: CIPD membership and post graduate diploma in Personnel Management or equivalent qualification and or experience Experience of pay modelling. Up to date knowledge of reward best practice and emerging trends and related employment legislation. HAY job evaluation trained How to be assessed Significant experience of delivering, accurate and timely, specialist reward and recognition advice and activities in a complex organisation. Proven experience of successful pro-active HR project management. Application and selection process Experience of working with, interpreting and applying comprehensive policies and procedures Experience of drafting policy documents, guidance and process management within a reward context, Experience in writing formal communications to multiple stakeholder groups Experience of formal report writing. Numeracy skills Planning and organising Able to demonstrate effective planning, management and prioritisation of an extensive and varied workload. Application and selection process Work under pressure, to manage, plan and prioritise own workload and ensure strict deadlines are met. Problem solving and initiative Identify and solve long-standing and complex problems by applying initiative and professional knowledge. Application and selection process Identify and lead the implementation of service and process improvements. Reward Advisor v3 3 Person Specification Criteria Essential Management and teamwork Proven experience of working effectively both independently and in a team environment. Desirable How to be assessed Application and selection process Proven ability to work autonomously and manage own workload. Proven experience of working collaboratively with stakeholders to achieve an identified end goal. Communicating and influencing Proven ability to persuade and influence to foster and maintaining relationships at all levels. Presentation and facilitation skills Convey complex and contentious information to a range of audiences including senior managers and non-specialists both verbally and in writing. Application and selection process Experience of providing support and training on reward issues to a range of managers and employees. Experience of gaining and maintaining credibility and manage expectations across all levels of the business. Other skills Highly developed excel skills in order to accurately manipulate and present large quantities of complex data. Proficient in the use of Microsoft Visio and Project. Proficient in the use of Microsoft word and powerpoint. Accuracy and attention to detail Reward Advisor v3 4 Behavioural competencies (Reward Adviser) Customer focus Consistently demonstrates excellent customer service, treating all customers with dignity and respect. Is resourceful when confronted with obstacles to customer delivery. Will find or adapt solutions to deliver intended outcomes, taking personal responsibility and accountability for resolving customer service problems or issues. Accountability Takes pride in and accepts accountability for the accuracy of their work, decisions made and advice given. Understands the scope of their own decision making responsibility and how their individual decisions and actions may impact on other services, the customer and the wider University. Communication Provides accurate impartial advice, maintaining confidentiality and professionalism at all times. Appropriately tailors communication style and structure to the interests and concerns of the audience to aid understanding. Considers the diverse opinions of involved parties, articulates their position well and helps others to understand the underlying issues and concerns. Team work / collaboration Establishes and maintains constructive and mutually supportive relationships with colleagues, customers and stakeholders based on trust. Readily shares information and own expertise with others to help the accomplishment of team goals and the development of HR colleagues. Identifies and pre-empts any potential sources of conflict to ensure continued collaborative working. Seeks excellence Keeps an open mind and adapts well to changes in the working environment. Takes ownership and actively leads service improvement initiatives. Professional development Understands own strengths and development needs and takes advantage of available training and learning opportunities to improve personal effectiveness. Seeks out, reflects and acts on constructive feedback to improve performance. Judgement/ problem solving Prioritises and orders activities, pre-empting and overcoming obstacles to meet deadlines and quality standards. Exercises judgement and uses creativity to find the most appropriate solutions to problems. Willingly takes responsibility for and deals effectively with complex and difficult problems, applying own sound judgement. Ability to recognize where a proposed course of action has the potential to set a significant precedent. Courage to challenge Actively challenges the status quo to identify and offer suggestions for improvement which others may have overlooked. Observes, listens, questions and challenges to ensure a full discussion and consideration of all the facts before offering solutions. Displays the courage to challenge when the University's values are being undermined. Role model Consistently role models values and expected behaviours of the HR department and the University. Leadership Empowers managers by providing them with the opportunity to gain the knowledge, tools and confidence required to effectively manage their staff. Adopts a coaching style to motivate and support individuals to strengthen their performance and meet their objectives. This post is an office-based job with routine office hazards e.g. use of VDU (if ticked, no further information needs to be supplied) Reward Advisor v3 X 5