“So you want to be a successful high tech entrepreneur?” Orange County IEEE 9/24/07 Gordon M. Watson www.watson-consulting.com Copyright, 2000 - 2007 The Magic Formula! Given: An emerging market and/or a better idea, ergo: Reward($) = f(risk, $, mt, t, w, d, r) where: risk = founder’s tolerance for taking risks $ = personal cash investments by founders mt = market timing t = time (quantity) spent by founders building the business w = work (quality) performed by founders building business d = founder’s decision-making abilities (quality & timeliness) r = founder’s ability to manage relationships Copyright, WATSON CONSULTING, LLC 2000-7 2 Reasons to $tart a Company 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. You don’t want to work for someone else You like to control your own destiny You want to get maximum benefit from your talents You are most comfortable being the leader You want to set (and change) priorities at will You think it would be fun and cool You want to leave a business legacy for your family You want to become rich and make lots of others rich too You want to send lots of money back to your homeland You want to be free to create You want to change the business world for the better You want to leave your mark on society You want to work in a location of your choice You don’t really trust others You are tied of just designing logic and/or writing code Other:______________________________________________ Copyright, WATSON CONSULTING, LLC 2000-7 3 How well equipped are you for the job? Key CEO Traits: 1. Demands that the company’s products & services solve a real, pervasive and persistent business problem, and that they are demonstrably better than existing solutions 2. Knows where he/she is going with the business; knows: (1) how to get there, and (2) how to determine when he/she has arrived 3. Regularly communicates #2, both externally and internally, and with passion, alacrity, conviction, and credibility 4. Is willing and able to listen to and learn from experienced advisors, and is willing and able to make timely decisions, tough compromises and painful sacrifices to achieve #2 5. Surrounds himself/herself with a few smart, hard working and experienced people who understand and believe in #2, and to whom he/she has generously shared the equity upside, if successful Copyright, WATSON CONSULTING, LLC 2000-7 4 More Key Traits 6. Manages cash-flow daily as the life blood of the business…which it is! 7. Is passionate about customers and treats them as kings and queens…which they are; and has a personal relationship with the top customer’s CEOs 8. Ensures that the business is adequately capitalized and constantly works to build shareholder value 9. Takes the competition seriously, over estimates their strengths, has a plan to beat them, and executes it fearlessly 10. Regularly analyzes, challenges and revalidates the business strategy and model; quickly makes necessary adjustments and implements them without haste Copyright, WATSON CONSULTING, LLC 2000-7 5 As CEO, with whom do you need to communicate? 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Accountants Bankers Board of Directors Consultants Customers Distributors Employees Hardware partners Industry organizations Lawyers Market analysts 12. PP&E people 13. Press 14. Recruiters 15. Sales prospects 16. Software partners 17. Standards bodies 18. System integrators 19. Universities 20. User groups 21. VARs 22. VCs / Investors Copyright, WATSON CONSULTING, LLC 2000-7 6 “Life Style” –vs– “Growth” • • • • Tightly held stock “Empty suite” Board Centralized control Absence of a senior management team • Risk averse • Interesting work and quality of life take precedence over market share and stockholder’s value • • • • • • • • Small piece of a BIG pie Many investors Strong board Strong senior mgmt. Delegated control Calculated risk taking Aggressive growth Initiate, penetrate, and insulate type of marketing Copyright, WATSON CONSULTING, LLC 2000-7 7 “Timing is everything….” Growing or recessionary economy Market expansion or consolidation Stock market World events (e.g. terrorism) Capital markets Culture changes (find the “tipping point”) Politics Government and anti-trust issues Innovations & inventions Weather & natural disasters Emergence of Standards Copyright, WATSON CONSULTING, LLC 2000-7 8 Idea Filters Vitamin (nice-to-have) -vs- Aspirin (need-to-have) -vs- Morphine (essential to survive) Known or completely unknown “disease” Point product -vs- product line Barriers-to-entry: time, money, people, I.P. Existing sales channels or new channels Market size: Rhode Island or Alaska? New product + new market = VERY HIGH RISK! New product + new market + new channel = ALMOST IMPOSSIBLE! Copyright, WATSON CONSULTING, LLC 2000-7 9 Law of Risks & Rewards New Product-New Market R E W A R D New Product–Old Market Old Product-New Market Old Product–Old Market RISK Copyright, WATSON CONSULTING, LLC 2000-7 10 More Filters • If there are no competitors then there is probably not a market for your idea • Investors love a small guy who is positioned to dominate a niche market • Investors hate a small guy who is positioned to win a fractional share of a huge market Copyright, WATSON CONSULTING, LLC 2000-7 11 Business Model Template How will the company make money? Who are the target customers and how much money do they have to spend? What is the characterization of the competitive landscape? Are there existing, successful companies in your space; if none, why? What are the pricing dynamics of your industry What is your distribution channel and its economics? Dependencies upon other companies in your supply chain? Dependencies upon other companies for your customer to realize the benefits of your product? Confessions of a Venture Capitalist, Ruthann Quindlen Copyright, WATSON CONSULTING, LLC 2000-7 12 Where Does Your Business Fit? Copyright, WATSON CONSULTING, LLC 2000-7 13 Basic Fund Raising Tools Executive Summary (1-2 pages) PowerPoint presentation (10-12 slides) White Paper Laptop + projector + remote pointer Business Plan (25-40 pages including business model & financials) Draft Term Sheet, investment memorandum, subscription letter (i.e. legal docs) Evidence of Value Proposition validation (e.g. surveys, interviews, testimonials, alpha test sites, etc.) Copyright, WATSON CONSULTING, LLC 2000-7 14 Start-up Equity Sources Your own capital The other founder’s capital Friends & Family Angels Incubators Boutique VC’s Potential customers Strategic partners Government grants Small Business Innovation Research (SBIR) Small Business Technology Transfer (STTR) Copyright, WATSON CONSULTING, LLC 2000-7 15 Delivering the Pitch 1. 2. 3. 4. 5. 6. Two people are better than one (e.g. CEO plus a VP) No live demos…use screen shots with balloons Prepare for ~30 minutes of output, 20 minutes of input ~10 min. defining business problem you solve ~10 min. describing your solution and why it is better ~10 min. explaining how you are going to kick your competitor’s butts 7. Establish credibility early 8. Know how much money you need and why 9. Make changes to the pitch based on feedback (keep refining it as you get feedback from each presentation) 10. Be prepared for aggressive questioning…have the answers; be prepared; practice, practice, practice Copyright, WATSON CONSULTING, LLC 2000-7 16 Delivering the Pitch (cont.) 11. Avoid the defensive posture…answer the difficult questions before they are asked 12. Ask questions to confirm your message is being understood 13. Use the “strategic pause” 14. Take notes 15. Don’t be afraid to say, “I don’t know” but follow up with “I’ll get the answer” 16. Get everyone’s name and title 17. Establish the next step (what, when & who) 18. Do a “trial close” i.e. ask them how you did 19. Follow the executive summary template 20. Remember, you personally as well as your business opportunity are being screened! Copyright, WATSON CONSULTING, LLC 2000-7 17 Some Investor “Turn Offs” 1. “We don’t have any competitors…” 2. Build it and they will come syndrome 3. Every sentence from CEO’s mouth begins with “I” 4. Absurd revenue or gross margin plan 5. R/D expenses >>15% in out-years 6. Sales & Marketing << 15-20% in out-years 7. Unrealistic and unsupported company valuation 8. Using funds to pay high executive salaries 9. I.P. ownership vague or having legal overhangs 10. Point product solution, not a product line vision (i.e. the “one act pony”) 11. Little barrier to entry by competitors Copyright, WATSON CONSULTING, LLC 2000-7 18 VC Screening of Start-up Deals 100% enter 60% of all business plans received are rejected after a 20-30 minute review 25% more are rejected after a detailed review 15% are subjected to a thorough, “due diligence” examination and another 10% are rejected 3% exit with $$$ Of the remaining 5% that are considered viable investment opportunities, only 3% are successfully negotiated by founders and VCs, and actually get funded Pratt’s Guide to Venture Capital Sources Copyright, WATSON CONSULTING, LLC 2000-7 19 Started as small acorns; grew to GIANT OAK TREES! 2006 Revenue data Dell $57B Microsoft $44B Intel $35B Cisco $23B EDS $21B Apple $19B Oracle $14B CSC $15B Total Revenue = $241B! Copyright, WATSON CONSULTING, LLC 2000-7 Sun $13B 20 Examples of Investment Sources • Friends & Family seed capital (~$100K-$300K) – Good for getting started – Not much business help – Missing or very limited in future rounds • Angels round (~$300K- $700K) – – – – $25K - $50K units Good for mentoring Usually all smart money Limited in future rounds • Venture Capitalists 1st round (~$1M-$5M) – Active in future rounds – Board seat participation up to total control • Venture Capitalists 2nd round (~$10M-$15M) Copyright, WATSON CONSULTING, LLC 2000-7 21 VC Investments by Region Q2 2007 – Total: $7,127,489,000 ©PricewaterhouseCooper 7% 3% 4% 4% 35% 5% 5% 5% 6% 12% 7% 7% Silicon Valley ($2527) New England ($862) San Diego ($478) LA & OC ($466) NY Metro ($446) Southeast ($356) Texas ($347) Northwest ($331) Midwest ($295) DC/Metroplex ($272) Philidelphia Metro ($196) Other ($524) Copyright, WATSON CONSULTING, LLC 2000-7 22 VC Investment by Business Stage Q2 2007 Total = $ 7.1B ©PricewaterhouseCooper Later-Stage ($3142) 3% 19% 45% Expansion-Stage ($2377) Early-Stage ($1388) 33% Start-up/Seed-Stage ($221) Copyright, WATSON CONSULTING, LLC 2000-7 23 VC Investment by Sectors ($7.1B) Sector Amount Percent Deal # Software $1,529 21.5 248 Biotechnology $1,177 16.4 120 Med. Devices $ 995 14.0 103 Industrial/Energy $ 552 7.8 67 Media-Entertainment $ 482 6.8 73 Telecomm $ 476 6.7 80 Semiconductors $ 455 6.4 53 Networking & Equip. $ 371 5.2 34 Others $1,090 15.2 199 Copyright, WATSON CONSULTING, LLC 2000-7 24 In an early stage company, what is the #1 thing investors evaluate and base their investment decision upon? ANSWER: The CEO! Copyright, WATSON CONSULTING, LLC 2000-7 25 Common Start-ups “Failure” Scenarios (>90%) Chapter 7 or Chapter 11 Acquired for little value and often shut down or completely absorbed with little or no return to investors; common outcome of Chapter 11 filing Do an IPO, then don’t perform, get unlisted, stock goes in the sewer, little or no return to investors Founders completely replaced, new team sells company with nominal return to investors Company stagnates with little or no growth, marginal earnings, and no liquidity event likely Copyright, WATSON CONSULTING, LLC 2000-7 26 “Care & Feeding” of your Investment Capital • • CA$H must be treated as your “air supply” Triage model: 1. Must spend now 2. Can meter out spending 3. Can defer spending • CFO-type is critical 1. 2. 3. 4. Lease –vs– purchase savvy AR/AP management Investor relations Avoids the “death of a thousand cuts” Copyright, WATSON CONSULTING, LLC 2000-7 27 Common Founder Flaws (post funding) Does not understand CA$H management Hires friend to run sales Lacks understanding of marketing fundamentals and under funds the work or squanders money Under plans but over funds development work “Build it and they will come” mentality Ships an incomplete product that is under supported First word out of his mouth is usually “I” Forms an “empty suit” Board of Directors Copyright, WATSON CONSULTING, LLC 2000-7 28 “Selling is getting rid of what you have; Marketing is having what you can get rid of” The Marketing Imagination, Theodore Levitt, 1983 Copyright, WATSON CONSULTING, LLC 2000-7 29 Strategic Marketing…What is it? • • • • • • • What to built? Why to built it? When to built it? Who to sell it to? How much to sell it for? How to sell it to them? What to do next? • A Plan for Success! Copyright, WATSON CONSULTING, LLC 2000-7 30 Six Most Common Marketing Pitfalls 1. Insufficient definition of the target market 2. Nonexistent, incomplete or inaccurate customer profiles 3. Incomplete PRODUCT 4. PRODUCT is priced based upon cost and not upon customer value 5. Inadequate distribution strategy 6. Lack of focus; “strategy de jour” Copyright, WATSON CONSULTING, LLC 2000-7 31 Question? What is most important to creating a successful company: Its products? The market for its products? The people who run the company that create its products? Copyright, WATSON CONSULTING, LLC 2000-7 32 Success Right place Right time Right idea Just “add water & stir” Team Capital Focus Execution Liquidity Celebration Copyright, WATSON CONSULTING, LLC 2000-7 33