Family-Centered Audiologic (Re)Habilitation Services Melissa Hall, AuD Audiologic Rehabilitation for Children and Educational Audiology SPA 6581 – Spring 2015 Lecture Date: 02/17/2015 Children learn language most easily when actively engaged in relaxed, meaningful interactions with supportive parents and caregivers. Welcome to Holland! By: Emily Perl Kingsley Audiologic (Re)Habilitation Family-Centered Professional works directly with the family to counsel, guide, and educate the family regarding strategies and techniques that the parents can use in the absence of professionals. Can be provided through group activities, workshops, books, discussion, active participation Child-Centered Professional works directly and consistently with the child Parent Empowerment In an early-intervention program, the main client should be the parent. Helping parents acquire the necessary skills to make appropriate, informed decisions regarding their child’s holistic development and education, as well as gain competency and confidence that they can advocate in the best interests of their child It’s not just about hearing Parent/Audiologist Relationship The following are crucial to establishing and maintaining positive and supportive relationships with parents: Positive attitudes Effective communication Provide information Helping parents to become more involved in school activities and to support the specific needs of children and youth who are deaf and hard of hearing Strategies to use when difficult situations arise to facilitate positive outcomes Positive Attitudes Effective relationships with families begin with healthy attitudes The attitudes that people develop are shaped by: Experience Personality Establishing effective relationships with families requires a reciprocal understanding in which both parties share respect and trust to sustain their partnership Rapport, Respect, and Trust Rapport Critical step toward a healthy relationship Helpful in increasing our sensitivity to: How family functions Family resources & motivations Methods of interaction Learning styles Understanding and acceptance can foster interaction techniques that are more likely to be compatible with the family’s style Rather than professional’s style Rapport continued… Maintain a professional atmosphere, but connect better with families: Relaxed Formal Frank Gentle Avoid – intimidation or superiority Home Visits Establish relationship Provides audiologist/SLP with valuable insights and information that can facilitate the diagnostic, habilitation, & educational process Interaction is typically more comfortable than in a clinic, hospital, or classroom setting What if a home visit is not possible? If a home visit is not possible… Collaborate closely with any home intervention providers that have been or are currently involved with families Early Steps GET THE RELEASE OF INFORMATION SIGNED – so you can do a better job for your patients Rapport - Empathy The ability to put oneself in the family’s situation and to look outward from their perspective often provides a more realistic sensitivity to the family’s concerns and needs and can result in a stronger partnership with the family Welcome to Holland! By Emily Perl Kingsley Aspects: Development of reflective listening skills Learning what questions to ask Learning how and when to ask questions Interacting in a nondirective and nonjudgmental manner Genuine care and commitment to assisting the family is essential R-E-S-P-E-C-T Respect does not necessarily mean agreement Describes how people are treated and the honor they hold for one another’s beliefs Audiologists, regardless of their own personal biases, must strive to maintain an open attitude and acceptance of the options a family may choose. Respect for the family’s: Time Need and desire to understand all information clearly Need to make decisions for their child’s current and future needs Respect from the family for the audiologist’s: Time Efforts Commitment Respect… “It’s a small world after all!” Sensitivity to… Education and socioeconomic factors Family constellation/composition Cultural and religious differences Sources of support Personality factors Attitudes towards child-rearing The world of hearing loss is surprisingly small… HIPAA and FERPA Trust Credibility Professional competence must be demonstrated before trust with the audiologist can be established. The audiologist’s expertise should be apparent in the technical aspects of diagnostics and habilitations, communication skills, collaboration with other agencies, and follow-through. TRUST Audiologists who are careful to only make commitments they can fulfill will earn trust more quickly from the families they serve. Parent/Audiologist Relationship Crucial to establishing & maintaining positive and supportive relationships with parents: Positive attitudes Effective communication Provide information Helping parents to become more involved in school activities and to support the specific needs of children and youth who are deaf and hard of hearing Strategies to use when difficult situations arise to facilitate positive outcomes Effective Communication Parents deserve open, honest communication. Audiologist must take time to listen and acknowledge what parents say. Not always easy… Some parents have little motivation or understanding of the potential consequences of hearing loss, regardless of our efforts. Language and cultural barriers distance families from participating in different environments. Effective Communication: Strategies Listen first Include parents in the assessment of the child and describe each step of the evaluation process. Why? Acknowledge when information or answers to questions are not known or when additional information would be helpful. Provide parents with written information to review and share with other family members, as well as other professionals. Conduct follow-up phone calls to inquire how the child is doing and to see if the family has additional questions. Remember to use strategies for developing rapport, respect, and trust in all communications. Parent/Audiologist Relationship The following are crucial to establishing and maintaining positive and supportive relationships with parents: Positive attitudes Effective communication Provide information Helping parents to become more involved in school activities and to support the specific needs of children and youth who are deaf and hard of hearing Strategies to use when difficult situations arise to facilitate positive outcomes Informational Guidance Margolis (2004) reports that approximately 50% of new information is forgotten immediately, and 50% of new unfamiliar information is remembered incorrectly. Information is necessary…but quality practice for parents is paramount to success! Informational Guidance – Are we on track? Consistent and strong parent support often affects the way a student performs more than the work of the audiologist and team. Better results typically are achieved when the parents and the professionals work together for the same outcomes. Informational Guidance Information is powerful! Helps to empower parents to make choices for their child and family and lessen parent dependency on professionals for critical decisions Aids audiologists in following a more “empowering approach” as opposed to an “enabling approach” when working with families Present information in a manner that families are able to easily understand Individualize for the family, child, and situation Multiple opportunities to hear and discuss information Informational Guidance Parent-to-Parent Communication State and local parent organizations Jackson, Wegner, & Turnbill, 2010 – Survey Parents value interactions with other parents as one of the top sources of support Examples of parent-to-parent communication opportunities? Informational Guidance Quantity Each family has a different capacity to absorb various quantities of materials. Early stages after identification Give parents enough information to provide an introduction to the basic areas they will need to be aware of during their child’s education. Allows the family to decide how much they want to read, review, or access on their individual timetables Also helps if people relocate and are not seen by an audiologist for an extended period of time Informational Guidance Types of Information Printed materials Face-to-face discussion Computer programs Internet DVDs, CDs and other instructional videos Parent/Audiologist Relationship The following are crucial to establishing and maintaining positive and supportive relationships with parents: Positive attitudes Effective communication Provide information Helping parents to become more involved in school activities and to support the specific needs of children and youth who are deaf and hard of hearing Strategies to use when difficult situations arise to facilitate positive outcomes Parent Involvement Committee and Task Force Work Classroom Support Parent Activities Parent Involvement Parent Checklist of Questions to Ask When Working with Professionals: Do I believe I am an equal partner with professionals and accept my share of the responsibility for solving problems and making plans on behalf of my child? Do I clearly express my own needs and the needs of my family to professionals in an assertive manner? Do I treat each professional as an individual and avoid letting past negative experiences or negative attitudes get in the way of establishing a good working relationship? Do I communicate quickly with professionals serving my child when significant changes or notable events occur? When I make a commitment to a professional for a plan of action, do I follow through and complete that commitment? Do I maintain realistic expectations of professionals, myself, and my child? Parent/Audiologist Relationship The following are crucial to establishing and maintaining positive and supportive relationships with parents: Positive attitudes Effective communication Provide information Helping parents to become more involved in school activities and to support the specific needs of children and youth who are deaf and hard of hearing Strategies to use when difficult situations arise to facilitate positive outcomes Handling Difficult Situations Parent and Professional Disagreement over Services Uninvolved Families Differing Opinions in Communication Modality Handling Difficult Situations Parent and Professional Disagreement over Services Can occur regarding: Type Amount Scheduling How can we help parents in this situation? Research Examples of other similar situations and resolutions that achieved common goals Handling Difficult Situations Uninvolved Families Families may be: Result? Noncompliant Willing but unable Dysfunctional Their children are often left to the schools for education and support. Professionals and AR Team We need to rally and work together so that they are able to receive the services to which they are entitled. Audiologists need to be connected to their community agency network for assistance in arranging transportation Handling Difficult Situations Differing Opinions on Communication Modality & Educational Methodology It is difficult for school districts to provide the full range of options from listening and spoken language to signed English to ASL to cued speech. Population of children who are deaf and hard of hearing is small. Suggestion Differing opinions should be addressed through objective means that assess the effectiveness of the child’s communication in the current modality, as well as, in alternative modalities and methodologies under consideration. Characteristics Essential for Professionals & Family-Centered AR Possess: Basic conviction that, given an appropriate support system, people can grow and change if they so desire Nonjudgmental attitude regarding cultural & lifestyle differences Empathetic-not sympathetic-attitude Basic conviction that parents can and do directly influence the outcomes of intervention Be: A perceptive listener regarding nonverbal as well as verbal messages able to accept parental expression of a variety of emotions without personalizing and becoming defensive able to develop a warm, caring relationship while retaining a professional role Respect the privacy of parents Family-Centered: Counseling Psychological support, which includes: Reduction of parental anxiety Praise for the parents’ achievements Reassurance on matters relating to their feelings toward the child as a member of the family Family-Centered: Guidance Providing the parents with directions for further work How to evaluate the results of previous efforts What to anticipate as a result of further endeavors and interactions with the child Family-Centered: Parent Education The content of parent education will vary from family to family according to: Parental needs Interests Abilities Where does family-centered training happen? Clinic Special room in a school Simulated home setting Child’s own home Combination Cost Effectiveness vs. Quality of care? The more home visits (Potential Cons) The more the clinician has to travel There is less time the clinician will be available for work The clinician’s caseload will have to be smaller The program will become less costefficient The more home visits (Potential Pros) Permit clinician to make concrete suggestions relating to the use of materials and routines that are so much a part of the child’s life The home is the actual environment in which most of the child’s learning will take place Assessment Tools Tool Authors Age Purpose ABEL (2002) Purdy et al. 2-12 yrs 24 item questionnaire (aural-oral, auditory awareness, social/conversational skills) CHILD (2000) Anderson & Smaldino 3-12 yrs Parent and self-report, listening skills, 15 natural situations COW (2003) Whitelaw, Wynne, & Williams 4-12 yrs Teacher, parent, child rating scales of classroom and home listening with devices, specify 5 situations where improved hearing is desired ELF (2000) Anderson 5 mo-3 yrs Parent observational rating scale, listening FAPI (2003) Stredler-Brown & Johnson Infants-School Parent, therapist assessment of functional auditory skills IT-MAIS (1997) Robbins, Renshaw, & Berry Infant, toddler, older children versions Parent interview, spontaneous auditory behaviors LIFE (1998) Anderson & Smaldino 6 yrs & + Student and teacher rating skills, listening difficult in classroom Little Ears (2003) Kuhn-Inacker et al. Birth + Questionnaire for parent; 35 age-dependent ?; auditory development MAIS (1991) Robbins et al. 3 yrs + Parent interview, 10 ?, meaningful use of sound in everyday situations; attachment with technology PEACH (2000) Ching et al. Preschool-7yrs Parent interview, 15 ?, child’s everyday environment (use, quiet, noise, telephone, environment) Preschool SIFTER (1996) Anderson & Matkin 3-6 yrs Teacher questionnaire, 15 items, children at risk (academics, attention, communication, class participation, behavior) SIFTER (1989) Anderson 6 yrs – middle school Teacher questionnaire, target academic risk TEACH (2000) Ching et al. Preschool – 7 yrs Teacher interview, 13 ?, everyday environment, use, quiet, noise, telephone, environment The Family Parental participation can be encouraged by the teacher and clinician The extent to which it occurs may be regarded as an indirect measure of the teacher’s and clinician’s skills. Parental aspirations can largely determine the course of the child’s development. Parental aspirations can be modified positively or negatively through counseling, education, and experience. In only a minority of cases are parents’ aspirations for their child unreasonable. Factors Parental aspirations Geographical Child’s age location Self-Fulfilling Prophecy Hearing levels are often treated as an index of expectation for the child. “If hearing impairment is mild, the child is expected to achieve much.” “If hearing impairment is profound, the child is expected to achieve little.” Standards of speech and academic achievement generally reflect this trend. The greater the hearing impairment, the more difficult it is to learn and the slower initial progress may be. However, other things being equal, goals should be similar for both mildly and profoundly hearingimpaired children. The rate at which the child acquired certain knowledge and skills may differ, as would the strategies selected to teach them. “If you are not part of the solution, then you’re part of the problem.” In general, educational administrators either appear to remain unaware of the possibilities that exist for hearing-impaired children, or they are not sufficiently challenged to act creatively. Most are happy to accept propaganda that supports the simple, and demonstrably wrong, notion that one type of provision can meet the needs of all hearing-impaired children. The good news…Administrators are adaptable and they respond positively to reasoned arguments, particularly if these arguments are backed by public pressure. Parent/Family Roles in Audiologic (Re)Habilitation Observing Participating Practicing We learn by observing and listening, but mostly by doing. Participation in sessions allows parents to practice techniques and targets. Allows for greater confidence and control on the part of the family It is not the number of clinician contact hours that develops a child’s language; nor is it the number of hours sitting at a table doing “therapy…” A foundation of language is developed through natural interaction about subjects that are meaningful and interesting to a child. Parents are key. Observing, Participating, & Practicing - PARENTS Developing skills in audiological management Providing experiences outside the home Capitalizing on the natural bond & interaction between parent and child Acquiring the skills to record the child’s progress Developing appropriate behavior management techniques Understanding the sequential stages of auditory development Learning techniques and strategies to develop listening skills Understanding the stages of language, speech, and cognitive development Developing Skills in Audiological Management Ensure that the child is wearing the appropriately functioning devices all waking hours Help the child to become independent in managing their own device(s) as early as possible Monitor the fit of earmolds Work with professionals to ensure that the child is optimally aided and/or MAPped at all times The family and the therapist need to provide feedback to the audiologist about the sounds the child hears Natural Parent/Child Bond Language develops as a result of the natural interaction between parents and their children. This natural, communicative bond is important and needs to be maintained, even if the child has hearing loss. Learn Techniques & Strategies Learn how to use the opportunities that occur naturally at home to develop spoken language through listening It is the techniques and strategies that are the key factors, not the actual activities (or games) Understand the Stages of: Language, Speech, & Cognition Knowledge of these will allow the family to provide language and speech models that are developmentally appropriate Parents and families need to be aware of upcoming stages of development, so that they can increase the progress ability and provide new challenges Therapists and Audiologists should explain these stages and suggest ways to promote ongoing progress Auditory Development! Developing language through listening is a natural way to learn language. Knowledge of the hierarchy of audition Begins with the detection of sounds and achieves the ability to process complex language Why it is important to use listening as the primary mode for developing intelligible spoken language. Play! Play is critical for the development of spoken language and cognitive skills. Teach the families to follow the child’s lead by giving language in context and narrating what the child is doing. Model and expand the child’s utterances to enrich language Through play, children can learn about the world outside of their immediate environments. Providing Experiences Outside the Home Multitude of experiences Develops child’s language and cognition Hands on experiences Provides stimulus for verbal interactions and language extension activities Examples: Zoo, Beach, Mountains, Farm, Puppet Show, Nursery, Hardware Store Ways to reinforce or extend new language: Taking photos Creating scrapbooks Re-enacting experiences/role-playing Acquiring the Skills to Record Child’s Progress Assist the therapist in the setting of listening, language, speech, and cognition goals Diagnostic Therapy/Diagnostic Teaching Recognize opportunities for expanding language experiences Parents are better able to reinforce goals at home, if they participate in goal setting. Developing Appropriate Behavior Management Do all clinicians have experience with this? Hands on training? Do all parents/families have experience with this? Provide enjoyable activities Important to use the same rules and guidelines as with hearing children. A child with hearing impairment is a child first and has to learn what is acceptable and what is unacceptable behavior in the same way as other children. Behavior Management Considerations Parents & Clinic should present a united front Prioritize your battles Once you start, you must follow through. Establishes precedence Give child sense of control without giving over complete control End the activity before the child has “had enough” Establish positive alternatives Be clear about the rules, provide consistent consequences Pictures of rules - Clinician is not the “mean one” Topics in Auditory-Verbal Therapy Pamela J. Talbot, 2002 Preschool – directing comments to the toys is sometimes helpful to remove focus from the child Pick simple rules Use rules which state expected behavior Use quiet voice vs. don’t yell Have an end in sight Once activity is finished, let the child explore the toy their way Waiting chair instead of “time out” Assisting the Clinician Informing the therapist of the child’s interests and family events Helping the therapist interpret the child’s early attempts at communication Modeling for the child in therapy sessions Reporting on the child’s development at home Informing the therapist of any cultural issues particular to the family’s situation By taking an active role in therapy sessions, the parents and family can develop appropriate skills and knowledge to provide a listening and language learning environment at home to maximize the child’s spoken language potential. Strategies for Developing Listening Skills Ensure consistent use of technology Close to the child’s microphone Quiet environment Singsong voice Eye contact Joint attention Talk about daily routines Develop turn taking Cue into listening Auditory input first Use listening alone Use acoustic highlighting Alert to sound source or localize sound One person speaking at a time Use repetition Use phrases and simple sentences Use real names of objects Strategies for Developing Listening Skills - Continued Encourage vocalization Capture the child’s attention Use auditory stimulus/response activities Model the auditory stimulus/response activity Make it fun/positive reinforcement Use pausing Model correct language Promote speech development Expand and extend language Extend vocabulary Use rephrasing Use questioning Use auditory closure tasks Use a natural voice Give the child time to process Give a direction once through listening Use clarifying Strategies Personal assistive listening technology Not just worn, but working! All waking hours Maximized opportunities to provide child with language learning experiences through listening Allow for pre-teaching in the event that the technology cannot be worn Close to the microphone Maximum auditory input Being in child’s hearing range is important as this provides the best access to speech sounds and sets child up for success Farther away – sounds become softer Normal voice quality, normal rate, rhythm, level of intensity Later stage – learning to listen at increased distances Strategies Quiet Environment Initial stages of listening Noisy – greater difficulty accessing sound Singsong Voice Particularly important for child with hearing impairment Greater changes in pitch, duration, and intensity (suprasegmentals) Provides for a wealth of acoustic information, including meaning Features are NOT visible, but highly audible, children with hearing impairment who develop spoken language through listening alone will use appropriate intonation and have natural sounding voice quality Strategies Eye Contact Accentuates the bond between family and child Important part of spoken communication Acknowledgement Joint Attention Successful communication requires: Each partner knowing how to initiate a topic, respect the other person’s choice of topic, maintain a topic, and close the topic Use interesting objects/toys Follow child’s lead Show clearly when game/activity is starting and endings Strategies Daily Routines Language is more meaningful when it centers on daily routines. Use every opportunity throughout the day to talk about what is happening when involved in routines Turn Taking Applies to listening and talking Vocal turn taking starts at a very young age To develop Parent vocalizes and then waits for child to vocalize Repeat child’s vocalization Add a different vocalization or add some appropriate language - EXPANSION Strategies Calling baby by name Tune in to the mother’s voice first Next step is to learn to listen to other family members who are significant in the baby’s life Important not to vary the name in any way at this stage Why? Introduces discrimination and identification auditory tasks Reinforces localization Cue into listening Use animated speech Listen or I heard that. Did you hear that? This is an indication that they are to listen and that there will not be any visual cues Strategies Auditory Input First If the auditory pathways are not stimulated in the first few years, the ability to develop them may be lost or severely limited Hearing children learn language – hearing it, listening to it, imitating it Hearing impaired children can learn the same way Listening first, vision second Use an animated voice Labeling item prior to showing the item, show the item, and label it again Strategies Listening Alone Strategies used to hide the mouth when speaker is talking Focus your child on listening instead of speechreading Strategies Focused Attention Strategic placement of toy, object, or hand Interesting toy, boy, activity, or game Hold a toy, object, or hand in front of your mouth in a natural way to ensure the child receives auditory input alone. Hand cue Important to use the hand cue correctly, so as not to mask the spoken message or prevent the optimal auditory signal from reaching the child Strategies Acoustic Highlighting Making the key element of a sentence louder than the other words around it in a sentence. Used more frequently in the early stages of listening Very useful when introducing new vocabulary or a new language structure There is the car, brm brm. He is going to the park. (Introducing pronouns) **Once the child can hear and identify the word, it is important to say the sentence with natural rhythm and intonation.** Strategies Alert to sound source of localize sound The more this is done alongside developing listening skills, the sooner the baby will develop the ability to hear sounds from different directions. Turn child towards source of sound Demonstrating the skill: eye gazing, eye movement, pointing, turning head Reinforce skill by confirming sound source to child and naming it. Use every opportunity. Have one person speaking at a time Strategies Use repetition Young children need to hear language repeated in a variety of contexts before they… Process Comprehend Produce Children with hearing impairment need even more repetition than normal. May need to say a new word or phrase FIFTY times or more in meaningful situations and in different contexts As child gets older, need to transition to understanding that they should listen to and respond to instructions after hearing them once Strategies Use phrases and simple sentences Start with short phrases or short simple sentences Expand to more complex sentences Adults should input basic language structure rather than single words There is more acoustic information in short sentences (suprasegmental features and coarticulation effects) Use real names for objects It is easier for children to learn the correct name from the beginning. Make sure to use real names of objects Strategies Encourage vocalization Prompting Look at child in an excited or eager way to signal turn taking Move a toy only after child vocalizes Use modeling with a toy to show expectation Hand cue – signals turn taking Capture your child’s attention More receptive if you follow the child’s lead Hidden objects Partially visible objects Funny voices (puppets) Dressing in a funny way Does not require expensive equipment Strategies Use auditory stimulus/response activities Way of knowing exactly what sounds the child can hear. Ling 6 What are the four main stages again? Model auditory stimulus/response activity One to provide the stimulus and one to respond Can be used with all types of activities Strategies Make it fun When children are actively participating and enjoying themselves, the most learning will occur Provide positive reinforcement Always give praise to encourage the action or verbal response Rewards Verbal praise – must be immediate and direct Other rewards Will encourage further responses Be careful with gifts, food, and other tangible items It is better to praise the positive action or response than to continually point out what the child is NOT doing. Strategies Use pausing Used to emphasize the language input Pause between phrases/sentences to give the baby time to process before hearing it again Can be used to emphasize the key part of a more complex message, new vocabulary, new concept, or linguistic structure Use waiting Very useful at the beginning of learning language Wait for return vocalization Pair waiting with raised eyebrow, smile, or turning your head toward child Parent speaks, waits, and listens. Then when the child responds, parent responds with appropriate language Listening is as important as talking Strategies Model correct language Use correct grammar and pronunciation Speak clearly at all times Promote speech development As child’s expressive language develops from babbling to jargoning, to single and twoword utterances, pronunciation will not be accurate ALWAYS give the child correct models to imitate. Little sponges! Highlight specific sounds being omitted Use auditory bombardment of specific sounds missed Strategies Expand and extend language Introduce language that is slightly more complex than the child’s current expressive level Repeat the utterance the child says and add more Also use acoustic highlighting for key words added Expand single words into phrases or sentence Extend vocabulary Many opportunities in daily routines to provide vocabulary: Categories Opposites Quantities Gender Synonyms (big/enormous/huge/ large) Strategies Use rephrasing Example: Do you want the tiny bear? If child does not respond, rephrase… The tiny bear is the little bear. Do you want the tiny bear? Use questioning Early language development What is that? Where? Used to expand child’s vocabulary for the names of objects Prepositions Make sure to ask questions that don’t just require a one-word answer Strategies Use auditory closure Starting a sentence/phrase Waiting for child to finish it Informal way of assessing child’s linguistic skills, concepts, and listening ability Use a natural voice Early – singsong voice and acoustic highlighting Later – use a more natural voice with less acoustic highlighting Child does need to hear natural tone, appropriate stress, intonation, rate and rhythm Why? To develop natural sounding speech Strategies Give your child time to process Wait rather than jumping in to rephrase or repeat right away Repeat if there is no response after a short delay Give a direction once through listening Later on – establish the expectation that the message will be said only once Learn responsibility Encourage child to ask for repetition rather than just giving it – teaches child to request Use clarifying Later on What did you hear? Teach the child to advocate Say it again please. What did you say? Would you repeat that please? Child-Centered Transition May occur when the clinician is able to spend an increasing amount of time working directly with the child. The transfer from primarily family-centered to primarily child-centered (while still engaging the family) training should be decided upon the relative contributions of the child’s development that can be made by the parents at home as compared with those made by the teachers or clinician References Cochlear. (2005). Listen learn and talk: Another cochlear innovation. (2nd ed.). Alexandria, NSW: Cochlear Limited. Cole, E. B., & Flexer, C. (2007). Children with hearing loss: Developing listening and talking birth to six. San Diego, CA: Plural Publishing, Inc. Deconde Johnson, C., & Seaton, J. B. (2012). Educational audiology handbook. (2nd ed.). Clifton Park, NY: Delmar Cengage Learning. Ling, D. (2002). Speech and the hearing-impaired child: Theory and practice. (2nd ed.). Washington, DC: Alexander Graham Bell Association for the Deaf and Hard of Hearing. Ling, D., & Ling, A. H. (1978, 1980, 1985). Aural habilitation: The foundations of verbal learning in hearing-impaired children. (3rd ed.). Washington, DC: AG Bell Association for the Deaf, Inc.