CORPORATE LEARNING COURSE Seminar 3.2
Introduction to Teamwork and Group Development
What is “teamwork” and why is teamwork
important to CAP?
Objectives
Discuss the concept of “teamwork”
Discuss the concept of “group development”
Describe ways to build and maintain teamwork within the group
Illustrate teamwork skills
Concept of Teamwork
Concept of Group Development
Cog’s Ladder
1. Polite Stage
2. Why We’re Here Stage
3. Power Stage
4. Cooperation Stage
5. Esprit Stage
Building and Maintaining Teamwork
Teamwork Do’s
1.
2.
3.
4.
5.
6.
Articulate a goal with which
everyone can identify.
Ensure each member has a job;
value the contributions of each
member
Have a communications system
that allows each member of the
team to contribute and receive
direction.
Foster an environment conducive
to team work.
Provide effective feedback.
Provide motivation.
Teamwork Don’ts
1.
2.
3.
Try not to micromanage.
Don’t withhold information.
Don’t lose sight of the goal.
How do you maintain team cohesion?
1. Use the team.
2. Ensure all members of the
team are actively
engaged.
3. Resolve problems within
the teams quickly and
fairly.
4. Remember that building a
team is an ongoing
process.
Teamwork Exercise
1. Observer and note taker assigned.
2. Exercise guidance will be provided.
3. 10 minutes allowed to perform the
exercise.
4. Observer will discuss observations using
four criteria:
 How did the team evolve?
 Identify the roles of each team member.
 How did the team interact with one
another ?
 What process did they use to form the
problem solution?
5. What are your impressions of the quality of
teamwork your team experienced as they
progressed through the exercise?
Summary
1. Teamwork involves working together, agreeing
on the same end result and the method for
achieving the result in a unifying way that
makes it happen.
2. Group development implies that people come
together to do something together. Groups
can be assigned to together to perform a
certain task, they can be part of a pre-existing
entity or they can spontaneously come
together. What binds the group together is a
common goal or mission.
3. Ways to build and maintain teamwork within a
group are: Articulate a goal; Ensure each
member has a job; foster good
communication; Build a sense of trust and
respect; Provide positive feedback; and
provide motivation.
4. Teamwork skills are illustrated by the exercise
and group dynamics.