Is there a software which
changes the company culture
(or, do I need that
SharePoint thing at all?)
Adis Jugo
Adis Jugo
@adisjugo
PlanB. GmbH
Managing Consultant
Aalen / Cologne / Munich / Hamburg
What is this all about?
• SharePoint is Hype!
• SharePoint can make FC Schalke 04 a
German football championship winner!
(no, even Chuck Norris can’t do that)
• Session and conversation
• Real-life examples
What is this all about?
Is there a software which changes the
company culture?
(Steve Ballmer:
„SharePoint is Facebook
for companies!“)
Agenda
• What is this SharePoint all about, and who should use it?
– And do we need it at all?
• Planning and implementing SharePoint projects
– And avoiding some common mistakes in the process
• SharePoint is an EAI platform
– Where is my information, and, when yes, how much?
Who is this SharePoint for?
• Microsoft SharePoint is a
family of software products
developed by Microsoft for
collaboration, file sharing and
web publishing.
Microsoft Sharepoint is a Web
technology based server that
can be used to build portals,
collaboration sites, and also
content management sites. It is
very versatile in a number of
features and support various
enterprise and Web scenarios.
It is also popular for document
management solutions.
This is Jack
(he is working while sitting)
Who is this SharePoint for?
• Jack is a sales manager
at a large car import
company
• Jack has a direct contact
with the car manufacturer
• Jack is serving the large
car dealers and large
accounts throughout the
country
Who is this SharePoint for?
•
•
•
•
•
Jacks „Daily doing“ –
Correspondence
Communication
Coordination
Reporting
• Jack works with
information!
Who is this SharePoint for?
• This is Ann, she works in
the finances
• Her daily doing is as well
communication,
correspondence and
reporting
• Ann works with the
information, too.
Who is this SharePoint for?
• This is Nick, the CEO
• Nick has to insure that
the company is profitable
• Nicks daily doing is
correspondence,
overseeing and decision
making
• Nick works with the
information, too
Who is this SharePoint for?
• Jack, Ann and Nick
are Information
Workers
• They are working
while sitting, and they
are Circulatory
system in each
company
Who is this SharePoint for?
SharePoint is for those who are working while sitting
The SharePoint promise
• Speed up
• Make easier
• Increase productivity
in daily doing
By the way, we spend 1/3 of our lives in the office,
and the daily doing is quite a large part of that!
Daily doing
• Organized in
processes
• Each company has
processes!
Collaboration
• Jack’s team creates the offers, and Nick is approving
them: Collaboration, Enterprise Content Management
(ECM), Business Process Management (BPM)
Knowledge
• Forrester: Over 70% of the corporate
knowledge is stored in the Microsoft Office
documents
Information
• Nick wants to always know the latest numbers –
but, please, aggregated! (Insights – BI)
The SharePoint Promise
• An Offer-Writing process
was speeded up to 30%
• Process itself was not
changed!!!
What SharePoint does NOT
require?
• Change of the
processes
• Change of the
people-roles
• BPM is NOT Process
Optimization
Software that changes the
company culture?
•
•
•
•
•
•
Pen
Typewriter
Phone
Word Processing
Internet
SharePont
• „A really cool
photocopy machine“
What you gain on the way…
• Describing and
getting to know your
own processes
• Improving the
teamwork between
employees
What SharePoint isn’t?
SharePoint IS NOT an IT department toy.
Planning is important!
• SharePoint is an interest of the whole company
• SharePoint is an interest of the management!
• Costs and ROI projections and planning
Needs and resources
• Global planning, implementation in phases
• You don’t have to have everything, to automatize
everything
• Planning deadlock
Governance is even more
important!
• Planning and governance team:
– Management, Process Owners, IT
• User training, user support
• Change management
Success measurement
• SharePoint must make daily doing easier, not
more difficult!
• Success measurement: happy information worker
– her/his day just got easier (they love you)
• ROI measurement
Common mistakes
1.
2.
3.
4.
5.
6.
7.
Lack of vision
Wrong expectations
No management support
Showcasing features
Bad planning
Understaffed
No defined success
measurement criteria
8. Inadequate support
Help, I need somebody...
• Take some help, you will need it
• Experience, suggestions and ideas in SharePoint planning,
implementation and governance
• Don’t let the consultants do the planning for you, let them just
help you in the process
SharePoint 2010
• Improvements in user interface and support for
non-Microsoft browsers
• Even tighter integration with MS Office
• Better integration of external data
• Workflow improvements
SP 2010 & Social Computing
• Social Computing vs. Knowledge
computing?
• User Profiles, Tagging, Liking, Rating
•
•
•
•
Information system
Correspondence system
Knowledgebase
Support system
• SharePoint is Information infrastructure!
SP 2010 & EAI
• Integrating external systems - BCS
• Master data management
(Managed Metadata)
• Business intelligence
(Performance Point)
• Other systems want to integrate
with SharePoint
• SharePoint is Information infrastructure!
SharePoint + SAP = Duet Enterprise
www.duet.com
„SharePoint is Facebook for companies!“
DEMO
SharePoint 2010: BPM and BI for people
Takeaways
• SharePoint is a really good photocopy machine
• SharePoint is Facebook for companies
• SharePoint is an interest for the whole company,
especially the management
• SharePoint is not an IT toy
• The only relevant success measure is a happy
information worker
Resources
• Adis Jugo - Blog
http://blog.sharedove.com/adisjugo
• SharePoint User Group BiH
http://www.1sug.com/
• Microsoft Community BiH
http://www.mscommunity.ba
• PlanB. GmbH
http://www.plan-b-gmbh.com