Transforming Business for the Digital Era Jay Thoden van Velzen, P&I IoT & Customer Innovation February 11, 2016 Public The Digital Economy: This Time It IS Different Digitization of Customer Experiences Real-time, contextual experiences across every channel 87% of first generation digital natives are connected to the internet while watching TV Digitization of Resources Data is a new asset. The Network is the new electricity. $5.6T savings through connected vehicles Digitization of Work Work is no longer a place, but an activity 83% of executives plan to increase use of contingent workers in the next 3 years Sources: Business Insider, www.emarketer.com, SAP Fact Sheet. Impact Report, Harris Interactive. Colin Shaw and John Ivens, 2010; Deloitte Millennial Study, 2015; Shell, 2014; WRI, 2014; SAP SE, 2014. Towers Watson, 2012, © 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 2 The Key to Success Lies in Harnessing the Power of Digital Technologies Internet of Things 212 Billion connected devices on the internet of things by 2020 Mobile Cloud Big Data 90% 36% 44 of the world’s population over 6 years old will have a mobile device by 2020 of all data will be stored in the cloud by 2016 trillion gigabytes of data generated by 2020 86% of Global CEO’s are investing in iOT, cloud, mobile, and big data and personally championing their use Sources: McKinsey Study, 2013; CloudTweaks.com; Ericsson, 2014; CIO Insight, 2014; Adweek, 2014, 18nth Global CEO Survey, PWC © 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 3 Digital Disruption Isn’t Just a Technology Shift. It’s a New Business Model in Which Winners are Reimagining a Radically Different Future Global Leader in Air system technology Leader in on line movie rentals Now monetizes compressed air, not just compressors Reduced 5700 sq. ft. stores to just 12 sq. ft. Global Leader in Agricultural Equipment Turned reactive downtime to predictive availability Global Leader in Cleaning Solutions Seamless commerce without any human intervention Sophisticated experiences made Simple Data-Driven Real-time information across the internet of things © 2015 SAP SE or an SAP affiliate company. All rights reserved. + Seamless Used end-to-end-across the value chain + Connected Deployed at massive Scale across networks Public 4 Digital Business is Here to Stay Disruption and Business Opportunities are Everywhere Digital business models are disruptive. The rules have changed. • Under Armour is not just selling shirts and shoes – It is connecting 38 million people on a digital health platform • Facebook is not just a social network – It is the largest media company, even though it doesn’t create content • Leaders are emerging from nowhere • Uber is not just another taxi company – It is transforming into an “urban logistics” company with 200,000 drivers, roughly the UPS delivery workforce • Early adopters are winning • Siemens is not just an industrial powerhouse – It is a software company connecting its industrial assets in the cloud and generate new revenue streams by selling services, not 90% of CEOs believe the digital economy will impact their industry, but less than 15% are executing on a digital strategy* Early adopters are achieving 9%+ revenue creation, 26%+ impact to profitability, and 12%+ market valuation* • Industry boundaries are blurring • Alibaba is not just the largest e-commerce company – It is also a financial services and technology company, blurring Every company is expanding beyond traditional industry boundaries and also becoming a technology company © 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 5 SAP is Uniquely Qualified to Master Complexity For Over 40 Years, SAP Has Led at Every Major Economic Inflection Point SAP S/4HANA SAP R/3 SAP R/2 SAP R/1 1972 Data Processing 1979 Globalization 1991 Internet 2015 Digital By solving the worlds most complex business problems Simplifying Technology Simplifying Processes Simplifying Decisions Converted 38TB of data to 8TB in-memory with SAP HANA to unlock the power of real-time Coordinate a supply chain of 4 million parts from 1500 suppliers across 30 countries to build one airplane Enable 3M rows of shopping data per minute; 1000+ users; 94% responses in less than 2 sec. each on “Black Friday” Consumer goods firm serving 2B customers worldwide Aerospace Manufacturer serving billions of passengers per year Retailer with 245M customers per week across 11K stores © 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 6 SAP Has Evolved to Meet Your Simplification and Digital Needs Through Years of Organic Innovation and $30B in M&A, SAP Has Transformed • 75k employees representing 120 nationalities • Solutions for 25 industries and 12 LoBs • 295K customers • 98% of top valued brands are our customers • Operating in 191 countries • 74% of world’s transactions managed on SAP © 2015 SAP SE or an SAP affiliate company. All rights reserved. • 80 million business cloud users • 1.9 million connected businesses • $800 billion+ in B2B commerce • 99%+ of mobile devices connected with SAP • 2011 SAP HANA launched • 2012 SAP Cloud launched • 2014 SAP business networks are the largest marketplace in the world • 2015 SAP HANA Cloud Platform • 2015 SAP S/4HANA: Most modern ERP system Public 7 For More than 40 Years, SAP Has Helped the World Run Better and Improve People’s Lives For the world For business 98% 97% of the world’s transaction revenue touches an SAP system SAP customers represent 98% of the top 100 most valued brands in the world Mobile solutions from SAP reach 97% of the world’s mobile subscribers via text messaging 74% © 2015 SAP SE or an SAP affiliate company. All rights reserved. For you Public 9 We are the World’s Largest Provider of Enterprise Application Software THE cloud company powered by SAP HANA Fastestgrowing database vendor Fastestgrowing company at scale in the cloud Market leader for mobile apps for business Market leader in products for business analysis SAP HANA is the market leading platform for real-time computing Source: SAP Corporate Fact Sheet 1/2015 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 10 Delivering Outstanding Results to Our Customers and Stakeholders 87% 98% €14.87B €5.5 B of Forbes Global 2000 of the 100 most valued brands (+6%) software and softwarerelated services revenue (+4%) software and cloud revenue 100% 80%+ of Forbes top sustainability companies are SME companies (+4%) Total revenue 25 11 74,406 79% Industries Lines of business employees EMEA: 33,340 Americas: 22,071 APJ: 18,995 Employee Engagement Index 120+ 70% nationalities worldwide Business Health Culture Index Customers Solutions SAP HANA 5,800 SAP HANA customers 1,800 startups 8,500 trained partners Financials Employees €17.5 B Source: SAP Corporate Fact Sheet 1/2015; SAP Integrated Report 3/2015 © 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 11 The Fastest Growing Enterprise Cloud Company at Scale 44M 30+ 15M+ $600B+ ~2M $1.7B+ Industry’s largest base of Cloud users Industry’s most comprehensive Cloud portfolio The leading social business platform The largest, most global and comprehensive business Network Largest business Cloud deployments Annualized run rate in SAP Cloud business More business professionals use Cloud solutions from SAP than from any other vendor on the planet. Market-leading public apps (#1 in HCM, Procurement, Business Networks and Social Collaboration) covering all lines of business More users than Chatter, Yammer 1.6 million connected companies in 190 countries transacting over $600B in commerce annually Some with about 2 million users. Public, private and managed service offerings Over 40% year-over-year growth in the cloud © 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 12 And Run the World’s Largest Business Network 1.5+ 74% $730+ Million Of world Billion Trading Partners Transactions In Commerce 108+ 11+ Million Million 1 new company Documents (P.O. + Invoices) Timesheets Processed Joins the network every 1.2 minutes 165+ 17 6.7 Million Million Million Catalog Items Leads sent to sellers Users Source: KPIs Includes Ariba, Quadrem, Bprocess, FieldGlass and exclude OnPremise © 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 13 Reimagine the Boardroom as a True Digital Enterprise But Complexity in Business Processes, Decision Making, and Technology Stands in the Way CFO CEO CHRO CIO What if our balance What if I could ask any What if I could simply What if I was free to sheet, wrote itself? question of my business, and get insightful, fact based answers in seconds, not days click a button to get anyone, anywhere to work for us when we need it? spend 90% of my budget on securing the future, instead of managing the past? CMO CPO What if I could predict What if procurement what each one of my 1.5 Million customers wanted before they even knew it? happened with no human intervention and parts reordered themselves? © 2015 SAP SE or an SAP affiliate company. All rights reserved. Complexity costs companies up to 10% of profit Public 15 Complexity is an Obstacle to Digitization Complexity is a Barrier to Simplification, Innovation and Transition to Digital In a digital economy, speed and agility matter more than ever. While standardization remains a key pillar to successful use of technology, simplification and business innovation need to be added to the business agenda. $50 billion 81% 36 Source: S+G Global Brand Simplicity Index 2013 Source: SAP benchmarking Source: SAP benchmarking Incremental revenue available through simplification in the United States, United Kingdom, and Germany combined. © 2015 SAP SE or an SAP affiliate company. All rights reserved. Of executives surveyed believe simplification is organization and 88% admit IT investment is simplification Enterprise apps per billion US dollars in revenue for the average company. This is driving most of the technical complexity. Public 16 SAP HANA is the Ultimate Simplifier A New Paradigm in Computing Opens Infinite Opportunities for Innovation and Simplification Bringing together transactions and analytics on the same platform. uniting structured data (e.g., finance) and unstructured data (text, video, voice) will change the way businesses plan, scale, and innovate. Digital winners have embarked on a complete reimagining of their business across three dimensions: REIMAGINE BUSINESS MODELS REIMAGINE BUSINESS PROCESSES REIMAGINE WORK © 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 17 SAP HANA Architecture is Revolutionary Speed and Agility Require a Modern Technology Platform © 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 18 SAP Offers the Only End-to-End Digital Business Solution SAP HANA Enables Digitization Across 5 Business Pillars Through organic innovations and strategic acquisitions, SAP has the best solution portfolio and expertise required to enable your digital strategy. SAP is the preferred choice to turn your digital vision into reality. © 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 19 SAP Service and Support to Drive Your Success It’s All About Value Across the Customer Lifecycle to Make the Benefits of Digital Transformation a Reality SAP Service and Support provides the expertise, assets, and the proven methodologies required to accelerate business innovation, reduce TCO, and run a stable platform (on premise, in the cloud, and hybrid) RUN All deployment models ADVISE IMPLEMENT With proven best practices Simplify and innovate • Digital innovation road map and plan Implement with SAP Activate • Simplified consumption experience • Co-innovation by industry for SAP S/4HANA • SAP Best Practices, methodology, and guided configuration Run with one global support • One global, consistent experience • End-to-end support – on premise, cloud, hybrid OPTIMIZE For continuous innovation Optimize to realize value • Continuously capture and realize benefits of digital transformation Learn | Extend / Innovate | Engagement Foundation | Support © 2015 SAP SE or an SAP affiliate company. All rights reserved. Public 20 SAP Comprehensive Ecosystem Orchestrating the World to Deliver Faster Value Our comprehensive ecosystem offers integration into © 2015 SAP SE or an SAP affiliate company. All rights reserved. • A wide range of business services (banking, travel, etc.) • Open architecture: choice of hardware and software • Complementary and innovative third-party solutions • Reach – partners to serve your business of any size, anywhere in the world • Forum for influence and knowledge • Significant digital expertise and skill sets Public 21 Thank you Contact information: Jay Thoden van Velzen jay.thoden.van.Velzen@sap.com +1 408 921 1301 © 2015 SAP SE or an SAP affiliate company. All rights reserved.