2015_11_06 SANParks 2nd Quarterly Performance Report and

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2nd & 3rd Quarterly Performance Report, Audit Matters
and
Financial Position
Mr Fundisile Mketeni: Chief Executive Officer (SANParks)
Presentation Content
1. Vision and Mission
2. High Level Structure
3. 2015/16 SANParks Strategy Map
4. Amendment to indicators and targets
5. Performance Dashboard
6. 2nd Quarterly Performance Reporting
7. 2014/15 Financial Performance
8. AG Findings (including IT Governance Framework)
2
SANParks Vision and Mission
Vision
A Sustainable National Park System Connecting Society
Mission
To develop, expand, manage and promote a system of sustainable national parks
that represents biodiversity and heritage assets, through innovation and best
practice for the just and equitable benefit of current and future generations
3
Performance Reporting Framework
Minister: Environmental Affairs
Hon E Molewa
SANPARKS Board
Chief Executive Officer
F Mketeni
Chief Operationx Officer
L McCourt
Corporate Support Functions
Parks Operations
Core Functions
CE & Board Support
Chief Financial Officer:
R Mahabeer
ME Parks (Acting)
P Mokoena
ME Conservation Services
(Acting) H Hendricks
HEAD: CEO Officce
L Zepe
ME Kruger NP
G Phillips
ME Toursim Development
& Marketting
H Sello
Board Secretary:
P Van Der Spuy
ME: Corporate
W Makutshulwa
HOD Socio-Economic
Development
P Daphne
4
2015/16 Strategy Map
5
2015/16
2nd & 3rd Quarters
Performanc
6
Legend
Target achieved or exceeded - Good Performance
Work in Progress - Caution
Target not achieved – Underperformance
No target planned for reporting period
Indicator / Target amended at mid-year
Information not provided
7
Amendment to Indicators –
October 2015
SO
Indicator
Annual
Former
1
Budget variance - Income
Quarterly
New
0%
Former
0%
1:1
1
Budget variance expenditure
2
0%
70%
1:1
0%
70%
70%
METT Score
2
2
2
Total Hectares of Land
Rehabilitated / Restored
(Initial) or New (ha)
2.2 Total Hectares of Land
Rehabilitated / Restored
(Follow-up) (ha)
2.2 Total of Land
Rehabilitated / Restored
(Wetlands) (m³)
New
Milestones
detailed
50 086
33,368
22 038
25,026
212 678
202,694
163 762
152,021
16 128m³
(26 sites)
6,508
11 773
m³ (19
sites)
Reason for
amendment
Amended to a breakeven target,
Income:Expend to meet
PFMA requirements
METT assessment only
every 2nd year, not
quarterly
Targets amended in
response to DEA
approvals and budget –
August 2015
2,603
8
Amendment to Indicators –
October 2015
SO
Indicator
Annual
Former
Quarterly
Reason for
amendment
New
Former
New
2
2
Total Number of Park
Management Plans Reviewed
and Submitted
2
2
Milestones
Review and submission
happens annually and
not quarterly
2
Total Number of Species
Protection Interventions
Implemented
6
6
6
Milestones
Interventions only fully
implemented at year
end
3
Total Number of Full-time
Equivalent Jobs Created
(EPWP)
3
3.6 Total Number of SMMEs /
Enterprises Supported
6 254
7,942
4,691
4,691
482
501
482
482
Targets amended after
approval by DEA of
budget and projects
Aug 2015
9
Amendment to Indicators –
October 2015
SO
Indicator
Annual
Former
Quarterly
New
Former
Reason for
amendment
New
6
Women as % of Management
36%
50.0%
36%
41.5%
People with Disabilities
1%
2.0%
1%
1.5%
Alignment with
Government targets as
per PCEA instruction
6
10
BIRDS-EYE VIEW ON
PERFORMANCE YTD
11
Performance Dashboard
Corporate Strategic Objectives
Performance Indicators
1.1 - Budget Variance - Income
1.1 - Budget Variance - Expenditure
1.2 Gross / Operating Tourism Revenue (YoY)
SO1: Optimised Economic Contribution 1.3 Total Number of Revenue Generating
Products Implemented
Through Tourism and Associated
1.4 Fundraising Policy & Strategy Developed
Activities
and Implemented
1.5 Accommodation Occupancy
1.6 Customer Satisfaction Index
1.7 Total Number of Visitors to National Parks
3rd Quarterly Target
Annual Target
Break Even
10.5%
0
75.0%
74.0%
82.0%
3,349,584
1;1
11%
7
100%
72.50%
82%
5,600,000
Actual Performance
Q3
Q1
Q2
-7.3%
-1.5%
-7.8%
7.9%
-1.5%
9.9%
0
1
5
37.5%
60.0%
75
71.4%
81.8%
1,067,094
75.8%
82.1%
2,405,279
75.9%
82.2%
4207320
1,12:1
9.2%
12
Performance Dashboard
Corporate Strategic
Objectives
Actual Performance
Performance Indicators
2.1 METT Score
SO2: Enhanced
Conservation and
Ecological Integrity of
National Parks System
2.2 Total Hectares of Land
Rehabilitated / Restored
(Initial) or New (ha)
2.2 Total Hectares of Land
Rehabilitated / Restored
(Follow-up) (ha)
2.2 Total of Land
Rehabilitated / Restored
(Wetlands) (m³)
2.3 Total Area Added to
National Parks (Terrestrial)
(ha)
2.3 Total Area Added to
National Parks (Marine)
(km2)
3rd Q Target
Annual
Target
Q1
Q2
Q3
Implementati
on of the
corrective
actions per
park
70.0%
74.0%
74.0%
Implemen
tation on
target
25,026
33,368
14,737
24,611
35,301
152,021
202,694
38,433
93,609
177,301
2,603
6,508
0
0
4,417
0
0
0
0
0
0
0
3715
0
0
13
Performance Dashboard
Corporate Strategic
Objectives
Performance Indicators
2.4 Total Number of Park
Management Plans
Reviewed and Submitted
SO2: Enhanced
Conservation and
Ecological Integrity of
National Parks System
3rd Quarterly
Annual
Target
Target
Completion
of Lower
Level Plans
for MZ NP
and KG NP
(5) Compulsory
2.5 Total Number of Species interventions
Protection Interventions
to protect
Implemented
rhinos:
2.6 Total Number of
Cultural Heritage
Interventions Implemented
2.7 % of new research
projects relevant to
SANParks key issues
2.8 Total Number of Peer
Reviewed Research
2
Actual Performance
Q1
0
Q2
Q3
0
Complete
d draft
lower
level
plans for
both
parks.
6
1
3
5
Interventi
ons all on
target
4
5
1
2
4
72.5%
73.0%
77.5%
76.0%
75.6%
23
14
31
15
20
18
Performance Dashboard
Corporate Strategic Objectives
Performance Indicators
3rd Quarterly
Target
Actual Performance
Annual
Target
Q1
Q2
Q3
18,200
18,200
0
53,028
53,028
(cum)
2
2
0
1
2 (cum)
139,200
185,600
41,656
89,601
133,453
(cum)
4,691
7,942
1,200
2,627
4,422
150
196
27
105
144
3.5 Total Number of temporary
Jobs Created through Socioeconomic initiatives
40
50
0
40
44
3.6 Total Number of SMMEs /
Enterprises Supported
482
501
455
615
780
1
5
0
0
0
3.1 Total Number of Free Access
Entrants
3.2 Total Number of
Environmental Education Impact
Assessment Tools Developed.
3.3 Total Number of Participants
in Environmental Education
Programme
3.4 Total Number of Full-time
Equivalent Jobs Created (EPWP)
SO3: Optimised Socio-economic
Beneficiation
3.4 Total Number of Full-time
Equivalent Jobs Created (Other)
3.7 Number Community
Contractual Agreements in Place
15
Performance Dashboard
Corporate Strategic Objectives
Performance Indicators
4.1 Total Number of Proactive
Media Engagements (Articles)
SO4: Enhanced Stakeholder
Engagement
4.1 Total Number of Proactive
Media Engagements (Media
Events)
4.2 Media Reputation Rating
5.1 Auditor General Audit
Report
3rd Quarterly
Target
Annual
Target
Q1
Q2
Q3
15
25
16
50
69
9
10
4
8
12
95%
unqualified
with no other
matters
45
SO5: Effective and Efficient
Corporate Governance
5.2 % progress against Risk
Response Plan
40
30
5.3 % Compliance with
Governance Requirements
5.4 Total Number of ICT Strategy
Initiatives Implemented per
Schedule
Actual Performance
80.00%
95%
unqualified
with no
other
matters
90
70
20
100%
1
1
97.0%
99.0%
99%
Unqualified Unqualified Unqualified
with no
with no
with no
other
other
other
matters
matters
matters
25.0%
45.0%
45.0%
20.0%
40.0%
40.0%
15.0%
30.0%
30.0%
100.0%
100.0%
100.0%
0
1
1
16
Performance Dashboard
Corporate Strategic
Objectives
Performance Indicators
6.1 Black as % of
Management
6.1 Women as % of
Management
6.1 People with Disabilities
6.1 Total Male: Female
Ratio
6.2 % of Employees
SO6: Strengthened Human Meeting Minimum
Capital and Management Educational Requirements
(C and Upper)
6.3 % of Performance
Appraisals Completed
(C and Upper)
3rd Quarterly
Target
56,5%
Actual Performance
Annual
Target
57%
Q1
Q2
Q3
55.2%
54.9%
54.9%
41.5%
50.0%
34.5%
41.4%
35.1%
1.5%
2.0%
1.2%
1.3%
1.3%
1.8%
1.79:1
1.79:1
1,8:1
1,8:1
94.0%
94.0%
97.3%
95.0%
95.0%
80.0%
100.0%
60.0%
46.0%
46.0%
6.4 % Success Rate at CCMA
83.8%
85.0%
100.0%
100.0%
100.0%
6.5 % progress against
implementation of Skills
Development Programme
80.0%
85.0%
20.0%
65.0%
65.0%
17
DETAILED PERFORMANCE
(CUMULATIVE TO END
QUARTER 3)
18
SANParks Cumulative Quarter 3
SO 1: Optimised Economic Contribution Through Tourism and Associated Activities
Performance
indicator
1.1 Revenue :
Expenditure
Baseline
1:1
Annual
target
2015/16
Achieveme
nts
(cumulative
to end Q3)
Challenges
Corrective measures
1:1 (break
even)
1,12:1
None
N/a
•
•
1.2 Gross /
Operating
Tourism
Revenue (YoY)
7.5%
11%
9.2% (slightly
off target)
Target might have been
over ambitious given •
economic climate;
Declining
visitor •
numbers to national
parks resulted in a
0.63% (equivalent to
R1.665 million) less •
income realised from
conservation fees than
budget, most of which is
generated
from
international market.
Overall
perfor
mance
Easter weekend fall
within financial year
New
revenue
generating projects
coming on line
shortly
SANParks
is
cautiously
optimistic
that
annual target will be
achieved
19
SANParks Cumulative Quarter 3
SO 1: Optimised Economic Contribution Through Tourism and Associated Activities
Performance
indicator
1.3 Total Number of
Revenue Generating
Products
Implemented
1.4 Fundraising
Policy & Strategy
Developed and
Implemented
Baseline
Annual target
2015/16
Achievements
(cumulative to
end Q3)
Challenges
Corrective
measures
5
7
5
None
N/a
New
100%
75%
None
N/a
Overall
perfor
mance
20
SANParks Cumulative Quarter 3
SO 1: Optimised Economic Contribution Through Tourism and Associated Activities
Performance
indicator
Baseline
Annual target
2015/16
Achievements
(cumulative to
end Q3)
Challenges
Corrective
measures
1.5
Accommodation
Occupancy
69.9%
72.50%
75.9%
None
Not applicable
1.6 Customer
Satisfaction Index
80.2%
82%
82.2%
None
Not applicable
5,600,000
4207320
None
Not applicable
1.7 Total Number of
Visitors to National 5 235 095
Parks
Overall
perform
ance
21
SANParks Cumulative Quarter 3
SO2: Enhanced Conservation and Ecological Integrity of South Africa’s National Parks
Performance
indicator
2.1 METT Score
Corrective
measures
Implementation of
the corrective
actions per park
None
Not applicable
33,368
35,301
None
Not applicable
202,694
177,301
None
Not applicable
6,508
4,417
None
Not applicable
Annual target
2015/16
69.0%
70.0%
2.2 Total Hectares of
Land Rehabilitated /
50 836 ha
Restored (Initial) or
New (ha)
2.2 (Follow-up) (ha)
Challenges
Baseline
206 299 ha
Achievements
(cumulative to
end Q3)
Overall
perform
ance
16 823 m³
2.2 (Wetlands) (m³)
(29 sites)
22
SANParks Cumulative Quarter 3
SO2: Enhanced Conservation and Ecological Integrity of South Africa’s National Parks
Performance
indicator
2.3 Total Area Added
to National Parks
(Terrestrial) (ha)
2.3 (Marine) (km2)
2.4 Total Number of
Park Management
Plans Reviewed and
Submitted
2.5 Total Number of
Species Protection
Interventions
Implemented
Baseline
Annual target
2015/16
Achievemen
ts
(cumulative
to end Q3)
Challenges
Corrective
measures
3 715 ha
3715
0
None
Not applicable
0
0
0
None
Not applicable
2
Completed
draft lower
level plans for
both parks.
None
Not applicable
6
5
Interventions
all on target
None
Not applicable
2
New
Overall
performan
ce
23
SANParks Cumulative Quarter 3
SO2: Enhanced Conservation and Ecological Integrity of South Africa’s National Parks
Performance
indicator
2.6 Total Number of
Cultural Heritage
Interventions
Implemented
2.7 % of new
research projects
relevant to
SANParks key issues
2.8 Total Number of
Peer Reviewed
Research
Publications
Baseline
Annual target
2015/16
Achievemen
ts
(cumulative
to end Q3)
Challenges
Corrective
measures
5
4
4
None
Not applicable
72.0%
72.5%
75.6%
None
Not applicable
15
15
31
None
Not applicable
Overall
performan
ce
24
SANParks Cumulative Quarter 3
SO 3: Optimised Socio-Economic Beneficiation
Performance
indicator
Baseline
Annual
target
2015/16
Achievements
(cumulative to end
Q3)
Challenges
Corrective
measures
3.1 Total Number of
Free Access Entrants
18 100
18,200
53,028
None
Not applicable
3.2 Total No of Env.
Education Impact
Assessment Tools
Developed.
3
2
2
None
Not applicable
3.3 Total Number of
Participants in
Environmental
Education
Programme
180 600
185,600
133,453 participants
as opposed to the Qly target of 139,200.
Target marginally
missed
DBE Policy
restricting Extracuricular activities
outside school
grounds during
schooling hours
contributes to
reducing learners'
numbers.
Overall
perform
ance
Engagement
with DBE re
school tour
policies and
expanding
holiday
programmes
25
SANParks Cumulative Quarter 3
SO 3: Optimised Socio-Economic Beneficiation
Performance
indicator
Baseline
Annual
target
2015/16
Achievemen
ts
(cumulative
to end Q3)
Challenges
•
3.4 Total Number of
Full-time Equivalent
Jobs Created (EPWP)
5, 686
7,942
4,422
•
•
•
3.4 Total Number of
Full-time Equivalent New
Jobs Created (Other)
196
144
•
Corrective measures
Delays in approval •
of Business Plans
Budget cuts
Management
capacity in Garden
Route EPWP
•
This is Groen
Sebenza and
SANParks Interms
Number of interns
left programme due
to full time
employment
•
Interventions in
Management
system
to
improve
efficiency
Management
positions in GNP
prioritised
Full time
employment is
encouraged; numbers to
stabilise toward
end of year
instead of
increase
Overall
perform
ance
26
SANParks Cumulative Quarter 3
SO 3: Optimised Socio-Economic Beneficiation
Performance
indicator
3.5 Total Number of
temporary Jobs
Created through
Socio-economic
initiatives
3.6 Total Number of
SMMEs / Enterprises
Supported
Baseline
New
665
Annual
target
2015/16
Achievemen
ts
(cumulative
to end Q3)
Challenges
Corrective
measures
50
44
None
Not applicable
501
780
None
Not applicable
Overall
performan
ce
27
SANParks Cumulative Quarter 3
SO 3: Optimised Socio-Economic Beneficiation
Performance
indicator
Baselin
e
Annual
target
2015/16
Achievements
(cumulative to end
Q3)
3.7 Number
Community
Contractual
Agreements in Place
4
5
0
Challenges
•
(See next)
Corrective measures
Overall
performan
ce
(see next)
28
SANParks Cumulative Quarter 3
Indicator
Achievements (
•
•
•
3.7 Number
Community
Contractual
Agreements
in Place
•
•
•
•
No community contractual agreements
were concluded.
Contractual Park Agreement with
Richtersveld Community, agreed in
principle..
Bevhula/ Gidjani : Ecological assessment
done; Community Trust establishment
commenced; EPWP funded rehabilitation
under way.
Mjejane: Several conflict resolution
interventions beneficiary list is developed
. The Community Trust is to be
established,.
Nkambeni: Ecological assessment
concluded. Community Trust
establishment commenced. EPWP funded
land rehabilitation commenced.
Mdluli: litigations have been resolved.
Benefit products identified .
Khomani San: Game donations finalised
Challenges
•
•
•
•
Time consuming
negotiations
Legal process to
establish Community
Trsusts
Litigation (Mdluli)
Conflict resolution
(Mjejane)
Corrective measures
•
Leverage goodwill
created towards
SANParks to expedite
concluding
community
agreements
29
SANParks Cumulative Quarter 3
SO 4: Enhanced Stakeholder Engagement
Performance indicator
Baseline
Annual target
2015/16
Achievement
s (cumulative
to end Q3)
Challenges
Corrective
measures
4.1 Total Number of
Proactive Media
Engagements (Articles)
10
25
69
None
Not applicable
4.1 Total Number of
Proactive Media
Engagements (Media
Events)
14
10
12
None
Not applicable
4.2 Media Reputation
Rating
New
95%
99%
None
Not applicable
Overall
performa
nce
30
SANParks Cumulative Quarter 3
SO 5: Effective and Efficient Corporate Governance
Performance
indicator
5.1 Auditor
General Audit
Report
5.2 % progress
against Risk
Response Plan
Annual target
2015/16
Achievements
(cumulative to
end Q3)
Challenges
Corrective
measures
Unqualified
with no
other
matters
Unqualified with
no other matters
Unqualified with
other matters
None
Not applicable
New
High: 90%
45.0%
None
Not applicable
New
Medium: 70%
40.0%
None
Not applicable
New
Low: 20%
30.0%
None
Not applicable
Baseline
Overall
perfor
mance
31
SANParks Cumulative Quarter 3
SO 5: Effective and Efficient Corporate Governance
Performance
indicator
5.3 % Compliance
with Governance
Requirements
5.4 Total Number of
ICT Strategy
Initiatives
Implemented per
Schedule
Baseline
Annual target
2015/16
Achievements
(cumulative to
end Q3)
Challenges
Corrective
measures
75.0%
100%
100%
None
Not applicable
1
1
1
None
Not applicable
Overall
perfor
mance
32
SANParks Cumulative Quarter 3
SO 6: Strengthened Human Capital
indicator
Baseline
Annual
Q3
Challenges
•
6.1 Black as % of
Management
55%
57%
54.9%
34%
50.0%
35.1%
•
•
•
6.1 People with
Disabilities
0.9%
2.0%
1.3%
6.1 Total Male:
Female Ratio
1,8:1
1,8:1
1.79:1
of
black •
•
•
6.1 Women as %
of Management
Resignation
managers;
Corrective measures
•
Original target met and
exceeded; target increased
upwards to be aligned with
National Targets;
Insufficient vacancies to
meet target
As above
Nature of work limit
categories of disabilities
Universal access standards
in work place not yet
achieved
None
•
•
Recruitment
policy
amended;
EE and succession plan to be
reviewed
Recruitment policy and
procedure amended;
Women Forum launch –
making SANParks attractive
for professional woman
• Continue with declaration
drive
• Identify and ring fence posts
• Engage organised structures
Not applicable
33
SANParks Cumulative Quarter 3
SO 6: Strengthened Human Capital
Indicator
Baseline
Annual
Achieved
Challenges
Corrective
measures
6.2 % of Employees Meeting
Minimum Educational
Requirements
(C and Upper)
93%
94.0%
95.0%
None
Not applicable
6.3 % of Performance
Appraisals Completed
(C and Upper)
80%
100.0%
46.0%
6.4 % Success Rate at CCMA
80%
85.0%
100.0%
6.5 % progress against
implementation of Skills
Development Programme
82%
85.0%
65.0%
Delay in roll out of new
performance system –
include CMC
None
Internal processes
(training committee
functioning)
PM training;
individual follow-up
Not applicable
Skills Development
Plan approval prior
to commencement
of financial year
34
Summary of YTD Performance
35
Financial or Trading
Position
36
Statement of Financial Performance
37
Statement of Financial Position
SANParks Operating Surplus / (Deficit)
Quarterly performance is based on management accounts incremental per month
Indicator
Budget
R ‘000
Actual
R ‘000
Variance
%
R ‘000
Total Income
R 1 521 021
R 1 839 702
20.95%
R 318 681
Total Expenses
R 1 355 851
R 1 657 184
22.22%
R 301 333
R 165 170
R 182 518
10.50%
R 17 348
Bottom Line surplus
39
Update on IT Governance Model
•
A Governance improvement programme was developed.
•
Relevant COBIT processes were grouped together into five (5) Programme Objectives as follows:
40
Update on IT Governance Model
Progress to date:
•Governance and Strategy
 ICT Governance Framework Policy completed and approved by Board, and is currently
being implemented
 Charters for IT Steering Committee and IT Portfolio Planning Committee adopted and
approved by EXCO, and are currently being implemented
•Risk and Security Management:
 ICT Security Policy and Implementation Plan developed, and are currently being
implemented
 Development of Comprehensive Information Security Plan to commence March 2016
 Business Continuity Plan development will commence March 2016
 ICT Continuity Plan approved by EXCO and is currently being implemented
•Operations Management
 Operations management well established and governed
 Supplier management principles well established and governed
 SCM policies evaluated for compliance with COBIT standards
41
Update on IT Governance Model
Progress to date:
• Portfolio, Programme and Project Management
 IT Project Management Office (PMO) re-established, to be operational by March 2016
 Value Management office being considered, initially part of PMO
• Change enablement
 All encompassing practice addressing all areas of business of which IT is only one element
 To mature in SANParks in 2016/17 financial year
 In the interim, any new IT system implementation is done together with business and
appropriate training for staff members
42
Audit Matters
43
`
• SANParks obtained an unqualified audit
opinion on its AFS for the 2014/15 financial
year.
• Two of the strategic objectives as
presented in the 2014/15 Annual
Performance Plan were qualified.
44
Audit Matters - Finance
The AGSA raised the following compliance
matters relating to the AFS;
1. Irregular expenditure of R126 000.
2. Fruitless and wasteful expenditure of
R2.951m.
45
Audit Matters - Finance
Finding: Irregular expenditure
Action Plan
• SANParks SCM division has implemented
a management review process to check
suppliers on the NT database.
46
Audit Matters - Finance
Finding: Irregular expenditure cont’d
Progress
• SCM has successfully cleared the supplier
database of all suppliers who were on the NT
database of prohibited suppliers.
• Furthermore, suppliers are checked against the
NT database of prohibited suppliers, prior to
processing each purchase order.
• Internal Audit performed two SCM audits and no
findings of this nature were noted.
47
Audit Matters - Finance
Finding: Fruitless and wasteful expenditure
Action plan
• Interest on overdue accounts - SANParks staff was
trained to follow up suppliers for outstanding invoices.
• Penalties by SARS – SANParks undertook to verify tax
amendments directly with SARS
• Cash embezzlement – SANParks to enhance fraud
detection internal controls.
• Stock losses – improve general controls over warehouse
and fuel station management.
48
Audit Matters - Finance
Finding: Fruitless and wasteful
expenditure cont’d
Progress - Interest on overdue accounts
• SCM has implemented an invoice tracking
register as a control measure to ensure
adherence to 30 days payment to suppliers, thus
avoiding interest charges.
• Internal audit conducted two SCM audits and no
findings relating to this matter were noted.
49
Audit Matters - Finance
Finding: Fruitless and wasteful
expenditure cont’d
Progress – Cash embezzlement
• Investigations were finalised and proper
disciplinary measures, in adherence to the
PFMA and SANParks policies, were taken
against affected parties.
• Existing internal controls were reviewed, root
causes identified and additional controls
designed to enhance fraud detection controls.
50
Audit Matters - Finance
Finding: Fruitless and wasteful
expenditure cont’d
Progress - Stock losses
• The inventory procedure manual was drafted and
approved.
• Internal Audit conducted the half yearly stock counts
and communicated recommendations.
• SANParks is in the process of automating the
inventory and fuel systems to improve stock control.
51
Audit Matters - AOPO
Finding: Performance against Predetermined
Objectives (AOPO)
There were two findings on predetermined
objectives, relating to;
• non-verifiability of the Black Visitor and;
• non measurability of the Rhino Poaching
performance indicators.
52
Audit Matters - AOPO
Finding: Performance against
Predetermined Objectives (AOPO)
Progress
• Management took the decision to review both
performance indicators in the current the APP
 The Black Visitors indicator was removed from the
current APP. However, due to its importance,
management will report statistical trends relating to
this indicator in another section of the Annual Report.
Also, for the 2016/17 year this is reintroduced in the
AOPO and concerns raised by AG addressed through
amendments to the Indicator Profile / description
53
Audit Matters - AOPO
Finding: Performance against
Predetermined Objectives (AOPO)
Progress
• Management took the decision to review both
performance indicators in the current the APP
 A more suitable performance indicator has been
adopted to report on Rhino Poaching incidents.
54
Audit Matters - Compliance
Finding: Information Technology
Governance
Progress
• ICT Strategy –
An ICT Steering Committee was
established and its terms of reference were approved by
EXCO. The ICT Strategy was approved by the Board in
January 2016.
55
Audit Matters - Compliance
Finding: Non-compliance with regulations
Progress
Information Security Policy – IT Steering
Committee has requested an Information Security
Policy to be developed and submitted for approval
to EXCO, the Audit & Risk Committee and the
Board. Target date for completion is March 2016.
56
Audit Matters - Compliance
Finding: Non-compliance with regulations
Progress
Business Continuity and Disaster Recovery Plan – The
ICT Service Continuity Plan and the ICT Disaster
Recovery Plan was approved at EXCO in July 2015.
The Corporate Business Continuity Plan, incorporating the
ICT Service Continuity and Disaster Recovery plans, is
being developed for submission to EXCO in March 2016.
Thereafter it will be submitted to the Audit & Risk
Committee and the Board for its consideration.
57
Audit Matters - Compliance
Finding: Non-compliance with
regulations
Progress
User Account Management Process – User access on the
VIP HR Management System was reviewed and the
appropriate changes were implemented, limiting access
and keeping an audit trail. Ongoing monitoring is in place
and any deviations are dealt with immediately.
58
Thank You
59
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