2nd & 3rd Quarterly Performance Report, Audit Matters and Financial Position Mr Fundisile Mketeni: Chief Executive Officer (SANParks) Presentation Content 1. Vision and Mission 2. High Level Structure 3. 2015/16 SANParks Strategy Map 4. Amendment to indicators and targets 5. Performance Dashboard 6. 2nd Quarterly Performance Reporting 7. 2014/15 Financial Performance 8. AG Findings (including IT Governance Framework) 2 SANParks Vision and Mission Vision A Sustainable National Park System Connecting Society Mission To develop, expand, manage and promote a system of sustainable national parks that represents biodiversity and heritage assets, through innovation and best practice for the just and equitable benefit of current and future generations 3 Performance Reporting Framework Minister: Environmental Affairs Hon E Molewa SANPARKS Board Chief Executive Officer F Mketeni Chief Operationx Officer L McCourt Corporate Support Functions Parks Operations Core Functions CE & Board Support Chief Financial Officer: R Mahabeer ME Parks (Acting) P Mokoena ME Conservation Services (Acting) H Hendricks HEAD: CEO Officce L Zepe ME Kruger NP G Phillips ME Toursim Development & Marketting H Sello Board Secretary: P Van Der Spuy ME: Corporate W Makutshulwa HOD Socio-Economic Development P Daphne 4 2015/16 Strategy Map 5 2015/16 2nd & 3rd Quarters Performanc 6 Legend Target achieved or exceeded - Good Performance Work in Progress - Caution Target not achieved – Underperformance No target planned for reporting period Indicator / Target amended at mid-year Information not provided 7 Amendment to Indicators – October 2015 SO Indicator Annual Former 1 Budget variance - Income Quarterly New 0% Former 0% 1:1 1 Budget variance expenditure 2 0% 70% 1:1 0% 70% 70% METT Score 2 2 2 Total Hectares of Land Rehabilitated / Restored (Initial) or New (ha) 2.2 Total Hectares of Land Rehabilitated / Restored (Follow-up) (ha) 2.2 Total of Land Rehabilitated / Restored (Wetlands) (m³) New Milestones detailed 50 086 33,368 22 038 25,026 212 678 202,694 163 762 152,021 16 128m³ (26 sites) 6,508 11 773 m³ (19 sites) Reason for amendment Amended to a breakeven target, Income:Expend to meet PFMA requirements METT assessment only every 2nd year, not quarterly Targets amended in response to DEA approvals and budget – August 2015 2,603 8 Amendment to Indicators – October 2015 SO Indicator Annual Former Quarterly Reason for amendment New Former New 2 2 Total Number of Park Management Plans Reviewed and Submitted 2 2 Milestones Review and submission happens annually and not quarterly 2 Total Number of Species Protection Interventions Implemented 6 6 6 Milestones Interventions only fully implemented at year end 3 Total Number of Full-time Equivalent Jobs Created (EPWP) 3 3.6 Total Number of SMMEs / Enterprises Supported 6 254 7,942 4,691 4,691 482 501 482 482 Targets amended after approval by DEA of budget and projects Aug 2015 9 Amendment to Indicators – October 2015 SO Indicator Annual Former Quarterly New Former Reason for amendment New 6 Women as % of Management 36% 50.0% 36% 41.5% People with Disabilities 1% 2.0% 1% 1.5% Alignment with Government targets as per PCEA instruction 6 10 BIRDS-EYE VIEW ON PERFORMANCE YTD 11 Performance Dashboard Corporate Strategic Objectives Performance Indicators 1.1 - Budget Variance - Income 1.1 - Budget Variance - Expenditure 1.2 Gross / Operating Tourism Revenue (YoY) SO1: Optimised Economic Contribution 1.3 Total Number of Revenue Generating Products Implemented Through Tourism and Associated 1.4 Fundraising Policy & Strategy Developed Activities and Implemented 1.5 Accommodation Occupancy 1.6 Customer Satisfaction Index 1.7 Total Number of Visitors to National Parks 3rd Quarterly Target Annual Target Break Even 10.5% 0 75.0% 74.0% 82.0% 3,349,584 1;1 11% 7 100% 72.50% 82% 5,600,000 Actual Performance Q3 Q1 Q2 -7.3% -1.5% -7.8% 7.9% -1.5% 9.9% 0 1 5 37.5% 60.0% 75 71.4% 81.8% 1,067,094 75.8% 82.1% 2,405,279 75.9% 82.2% 4207320 1,12:1 9.2% 12 Performance Dashboard Corporate Strategic Objectives Actual Performance Performance Indicators 2.1 METT Score SO2: Enhanced Conservation and Ecological Integrity of National Parks System 2.2 Total Hectares of Land Rehabilitated / Restored (Initial) or New (ha) 2.2 Total Hectares of Land Rehabilitated / Restored (Follow-up) (ha) 2.2 Total of Land Rehabilitated / Restored (Wetlands) (m³) 2.3 Total Area Added to National Parks (Terrestrial) (ha) 2.3 Total Area Added to National Parks (Marine) (km2) 3rd Q Target Annual Target Q1 Q2 Q3 Implementati on of the corrective actions per park 70.0% 74.0% 74.0% Implemen tation on target 25,026 33,368 14,737 24,611 35,301 152,021 202,694 38,433 93,609 177,301 2,603 6,508 0 0 4,417 0 0 0 0 0 0 0 3715 0 0 13 Performance Dashboard Corporate Strategic Objectives Performance Indicators 2.4 Total Number of Park Management Plans Reviewed and Submitted SO2: Enhanced Conservation and Ecological Integrity of National Parks System 3rd Quarterly Annual Target Target Completion of Lower Level Plans for MZ NP and KG NP (5) Compulsory 2.5 Total Number of Species interventions Protection Interventions to protect Implemented rhinos: 2.6 Total Number of Cultural Heritage Interventions Implemented 2.7 % of new research projects relevant to SANParks key issues 2.8 Total Number of Peer Reviewed Research 2 Actual Performance Q1 0 Q2 Q3 0 Complete d draft lower level plans for both parks. 6 1 3 5 Interventi ons all on target 4 5 1 2 4 72.5% 73.0% 77.5% 76.0% 75.6% 23 14 31 15 20 18 Performance Dashboard Corporate Strategic Objectives Performance Indicators 3rd Quarterly Target Actual Performance Annual Target Q1 Q2 Q3 18,200 18,200 0 53,028 53,028 (cum) 2 2 0 1 2 (cum) 139,200 185,600 41,656 89,601 133,453 (cum) 4,691 7,942 1,200 2,627 4,422 150 196 27 105 144 3.5 Total Number of temporary Jobs Created through Socioeconomic initiatives 40 50 0 40 44 3.6 Total Number of SMMEs / Enterprises Supported 482 501 455 615 780 1 5 0 0 0 3.1 Total Number of Free Access Entrants 3.2 Total Number of Environmental Education Impact Assessment Tools Developed. 3.3 Total Number of Participants in Environmental Education Programme 3.4 Total Number of Full-time Equivalent Jobs Created (EPWP) SO3: Optimised Socio-economic Beneficiation 3.4 Total Number of Full-time Equivalent Jobs Created (Other) 3.7 Number Community Contractual Agreements in Place 15 Performance Dashboard Corporate Strategic Objectives Performance Indicators 4.1 Total Number of Proactive Media Engagements (Articles) SO4: Enhanced Stakeholder Engagement 4.1 Total Number of Proactive Media Engagements (Media Events) 4.2 Media Reputation Rating 5.1 Auditor General Audit Report 3rd Quarterly Target Annual Target Q1 Q2 Q3 15 25 16 50 69 9 10 4 8 12 95% unqualified with no other matters 45 SO5: Effective and Efficient Corporate Governance 5.2 % progress against Risk Response Plan 40 30 5.3 % Compliance with Governance Requirements 5.4 Total Number of ICT Strategy Initiatives Implemented per Schedule Actual Performance 80.00% 95% unqualified with no other matters 90 70 20 100% 1 1 97.0% 99.0% 99% Unqualified Unqualified Unqualified with no with no with no other other other matters matters matters 25.0% 45.0% 45.0% 20.0% 40.0% 40.0% 15.0% 30.0% 30.0% 100.0% 100.0% 100.0% 0 1 1 16 Performance Dashboard Corporate Strategic Objectives Performance Indicators 6.1 Black as % of Management 6.1 Women as % of Management 6.1 People with Disabilities 6.1 Total Male: Female Ratio 6.2 % of Employees SO6: Strengthened Human Meeting Minimum Capital and Management Educational Requirements (C and Upper) 6.3 % of Performance Appraisals Completed (C and Upper) 3rd Quarterly Target 56,5% Actual Performance Annual Target 57% Q1 Q2 Q3 55.2% 54.9% 54.9% 41.5% 50.0% 34.5% 41.4% 35.1% 1.5% 2.0% 1.2% 1.3% 1.3% 1.8% 1.79:1 1.79:1 1,8:1 1,8:1 94.0% 94.0% 97.3% 95.0% 95.0% 80.0% 100.0% 60.0% 46.0% 46.0% 6.4 % Success Rate at CCMA 83.8% 85.0% 100.0% 100.0% 100.0% 6.5 % progress against implementation of Skills Development Programme 80.0% 85.0% 20.0% 65.0% 65.0% 17 DETAILED PERFORMANCE (CUMULATIVE TO END QUARTER 3) 18 SANParks Cumulative Quarter 3 SO 1: Optimised Economic Contribution Through Tourism and Associated Activities Performance indicator 1.1 Revenue : Expenditure Baseline 1:1 Annual target 2015/16 Achieveme nts (cumulative to end Q3) Challenges Corrective measures 1:1 (break even) 1,12:1 None N/a • • 1.2 Gross / Operating Tourism Revenue (YoY) 7.5% 11% 9.2% (slightly off target) Target might have been over ambitious given • economic climate; Declining visitor • numbers to national parks resulted in a 0.63% (equivalent to R1.665 million) less • income realised from conservation fees than budget, most of which is generated from international market. Overall perfor mance Easter weekend fall within financial year New revenue generating projects coming on line shortly SANParks is cautiously optimistic that annual target will be achieved 19 SANParks Cumulative Quarter 3 SO 1: Optimised Economic Contribution Through Tourism and Associated Activities Performance indicator 1.3 Total Number of Revenue Generating Products Implemented 1.4 Fundraising Policy & Strategy Developed and Implemented Baseline Annual target 2015/16 Achievements (cumulative to end Q3) Challenges Corrective measures 5 7 5 None N/a New 100% 75% None N/a Overall perfor mance 20 SANParks Cumulative Quarter 3 SO 1: Optimised Economic Contribution Through Tourism and Associated Activities Performance indicator Baseline Annual target 2015/16 Achievements (cumulative to end Q3) Challenges Corrective measures 1.5 Accommodation Occupancy 69.9% 72.50% 75.9% None Not applicable 1.6 Customer Satisfaction Index 80.2% 82% 82.2% None Not applicable 5,600,000 4207320 None Not applicable 1.7 Total Number of Visitors to National 5 235 095 Parks Overall perform ance 21 SANParks Cumulative Quarter 3 SO2: Enhanced Conservation and Ecological Integrity of South Africa’s National Parks Performance indicator 2.1 METT Score Corrective measures Implementation of the corrective actions per park None Not applicable 33,368 35,301 None Not applicable 202,694 177,301 None Not applicable 6,508 4,417 None Not applicable Annual target 2015/16 69.0% 70.0% 2.2 Total Hectares of Land Rehabilitated / 50 836 ha Restored (Initial) or New (ha) 2.2 (Follow-up) (ha) Challenges Baseline 206 299 ha Achievements (cumulative to end Q3) Overall perform ance 16 823 m³ 2.2 (Wetlands) (m³) (29 sites) 22 SANParks Cumulative Quarter 3 SO2: Enhanced Conservation and Ecological Integrity of South Africa’s National Parks Performance indicator 2.3 Total Area Added to National Parks (Terrestrial) (ha) 2.3 (Marine) (km2) 2.4 Total Number of Park Management Plans Reviewed and Submitted 2.5 Total Number of Species Protection Interventions Implemented Baseline Annual target 2015/16 Achievemen ts (cumulative to end Q3) Challenges Corrective measures 3 715 ha 3715 0 None Not applicable 0 0 0 None Not applicable 2 Completed draft lower level plans for both parks. None Not applicable 6 5 Interventions all on target None Not applicable 2 New Overall performan ce 23 SANParks Cumulative Quarter 3 SO2: Enhanced Conservation and Ecological Integrity of South Africa’s National Parks Performance indicator 2.6 Total Number of Cultural Heritage Interventions Implemented 2.7 % of new research projects relevant to SANParks key issues 2.8 Total Number of Peer Reviewed Research Publications Baseline Annual target 2015/16 Achievemen ts (cumulative to end Q3) Challenges Corrective measures 5 4 4 None Not applicable 72.0% 72.5% 75.6% None Not applicable 15 15 31 None Not applicable Overall performan ce 24 SANParks Cumulative Quarter 3 SO 3: Optimised Socio-Economic Beneficiation Performance indicator Baseline Annual target 2015/16 Achievements (cumulative to end Q3) Challenges Corrective measures 3.1 Total Number of Free Access Entrants 18 100 18,200 53,028 None Not applicable 3.2 Total No of Env. Education Impact Assessment Tools Developed. 3 2 2 None Not applicable 3.3 Total Number of Participants in Environmental Education Programme 180 600 185,600 133,453 participants as opposed to the Qly target of 139,200. Target marginally missed DBE Policy restricting Extracuricular activities outside school grounds during schooling hours contributes to reducing learners' numbers. Overall perform ance Engagement with DBE re school tour policies and expanding holiday programmes 25 SANParks Cumulative Quarter 3 SO 3: Optimised Socio-Economic Beneficiation Performance indicator Baseline Annual target 2015/16 Achievemen ts (cumulative to end Q3) Challenges • 3.4 Total Number of Full-time Equivalent Jobs Created (EPWP) 5, 686 7,942 4,422 • • • 3.4 Total Number of Full-time Equivalent New Jobs Created (Other) 196 144 • Corrective measures Delays in approval • of Business Plans Budget cuts Management capacity in Garden Route EPWP • This is Groen Sebenza and SANParks Interms Number of interns left programme due to full time employment • Interventions in Management system to improve efficiency Management positions in GNP prioritised Full time employment is encouraged; numbers to stabilise toward end of year instead of increase Overall perform ance 26 SANParks Cumulative Quarter 3 SO 3: Optimised Socio-Economic Beneficiation Performance indicator 3.5 Total Number of temporary Jobs Created through Socio-economic initiatives 3.6 Total Number of SMMEs / Enterprises Supported Baseline New 665 Annual target 2015/16 Achievemen ts (cumulative to end Q3) Challenges Corrective measures 50 44 None Not applicable 501 780 None Not applicable Overall performan ce 27 SANParks Cumulative Quarter 3 SO 3: Optimised Socio-Economic Beneficiation Performance indicator Baselin e Annual target 2015/16 Achievements (cumulative to end Q3) 3.7 Number Community Contractual Agreements in Place 4 5 0 Challenges • (See next) Corrective measures Overall performan ce (see next) 28 SANParks Cumulative Quarter 3 Indicator Achievements ( • • • 3.7 Number Community Contractual Agreements in Place • • • • No community contractual agreements were concluded. Contractual Park Agreement with Richtersveld Community, agreed in principle.. Bevhula/ Gidjani : Ecological assessment done; Community Trust establishment commenced; EPWP funded rehabilitation under way. Mjejane: Several conflict resolution interventions beneficiary list is developed . The Community Trust is to be established,. Nkambeni: Ecological assessment concluded. Community Trust establishment commenced. EPWP funded land rehabilitation commenced. Mdluli: litigations have been resolved. Benefit products identified . Khomani San: Game donations finalised Challenges • • • • Time consuming negotiations Legal process to establish Community Trsusts Litigation (Mdluli) Conflict resolution (Mjejane) Corrective measures • Leverage goodwill created towards SANParks to expedite concluding community agreements 29 SANParks Cumulative Quarter 3 SO 4: Enhanced Stakeholder Engagement Performance indicator Baseline Annual target 2015/16 Achievement s (cumulative to end Q3) Challenges Corrective measures 4.1 Total Number of Proactive Media Engagements (Articles) 10 25 69 None Not applicable 4.1 Total Number of Proactive Media Engagements (Media Events) 14 10 12 None Not applicable 4.2 Media Reputation Rating New 95% 99% None Not applicable Overall performa nce 30 SANParks Cumulative Quarter 3 SO 5: Effective and Efficient Corporate Governance Performance indicator 5.1 Auditor General Audit Report 5.2 % progress against Risk Response Plan Annual target 2015/16 Achievements (cumulative to end Q3) Challenges Corrective measures Unqualified with no other matters Unqualified with no other matters Unqualified with other matters None Not applicable New High: 90% 45.0% None Not applicable New Medium: 70% 40.0% None Not applicable New Low: 20% 30.0% None Not applicable Baseline Overall perfor mance 31 SANParks Cumulative Quarter 3 SO 5: Effective and Efficient Corporate Governance Performance indicator 5.3 % Compliance with Governance Requirements 5.4 Total Number of ICT Strategy Initiatives Implemented per Schedule Baseline Annual target 2015/16 Achievements (cumulative to end Q3) Challenges Corrective measures 75.0% 100% 100% None Not applicable 1 1 1 None Not applicable Overall perfor mance 32 SANParks Cumulative Quarter 3 SO 6: Strengthened Human Capital indicator Baseline Annual Q3 Challenges • 6.1 Black as % of Management 55% 57% 54.9% 34% 50.0% 35.1% • • • 6.1 People with Disabilities 0.9% 2.0% 1.3% 6.1 Total Male: Female Ratio 1,8:1 1,8:1 1.79:1 of black • • • 6.1 Women as % of Management Resignation managers; Corrective measures • Original target met and exceeded; target increased upwards to be aligned with National Targets; Insufficient vacancies to meet target As above Nature of work limit categories of disabilities Universal access standards in work place not yet achieved None • • Recruitment policy amended; EE and succession plan to be reviewed Recruitment policy and procedure amended; Women Forum launch – making SANParks attractive for professional woman • Continue with declaration drive • Identify and ring fence posts • Engage organised structures Not applicable 33 SANParks Cumulative Quarter 3 SO 6: Strengthened Human Capital Indicator Baseline Annual Achieved Challenges Corrective measures 6.2 % of Employees Meeting Minimum Educational Requirements (C and Upper) 93% 94.0% 95.0% None Not applicable 6.3 % of Performance Appraisals Completed (C and Upper) 80% 100.0% 46.0% 6.4 % Success Rate at CCMA 80% 85.0% 100.0% 6.5 % progress against implementation of Skills Development Programme 82% 85.0% 65.0% Delay in roll out of new performance system – include CMC None Internal processes (training committee functioning) PM training; individual follow-up Not applicable Skills Development Plan approval prior to commencement of financial year 34 Summary of YTD Performance 35 Financial or Trading Position 36 Statement of Financial Performance 37 Statement of Financial Position SANParks Operating Surplus / (Deficit) Quarterly performance is based on management accounts incremental per month Indicator Budget R ‘000 Actual R ‘000 Variance % R ‘000 Total Income R 1 521 021 R 1 839 702 20.95% R 318 681 Total Expenses R 1 355 851 R 1 657 184 22.22% R 301 333 R 165 170 R 182 518 10.50% R 17 348 Bottom Line surplus 39 Update on IT Governance Model • A Governance improvement programme was developed. • Relevant COBIT processes were grouped together into five (5) Programme Objectives as follows: 40 Update on IT Governance Model Progress to date: •Governance and Strategy ICT Governance Framework Policy completed and approved by Board, and is currently being implemented Charters for IT Steering Committee and IT Portfolio Planning Committee adopted and approved by EXCO, and are currently being implemented •Risk and Security Management: ICT Security Policy and Implementation Plan developed, and are currently being implemented Development of Comprehensive Information Security Plan to commence March 2016 Business Continuity Plan development will commence March 2016 ICT Continuity Plan approved by EXCO and is currently being implemented •Operations Management Operations management well established and governed Supplier management principles well established and governed SCM policies evaluated for compliance with COBIT standards 41 Update on IT Governance Model Progress to date: • Portfolio, Programme and Project Management IT Project Management Office (PMO) re-established, to be operational by March 2016 Value Management office being considered, initially part of PMO • Change enablement All encompassing practice addressing all areas of business of which IT is only one element To mature in SANParks in 2016/17 financial year In the interim, any new IT system implementation is done together with business and appropriate training for staff members 42 Audit Matters 43 ` • SANParks obtained an unqualified audit opinion on its AFS for the 2014/15 financial year. • Two of the strategic objectives as presented in the 2014/15 Annual Performance Plan were qualified. 44 Audit Matters - Finance The AGSA raised the following compliance matters relating to the AFS; 1. Irregular expenditure of R126 000. 2. Fruitless and wasteful expenditure of R2.951m. 45 Audit Matters - Finance Finding: Irregular expenditure Action Plan • SANParks SCM division has implemented a management review process to check suppliers on the NT database. 46 Audit Matters - Finance Finding: Irregular expenditure cont’d Progress • SCM has successfully cleared the supplier database of all suppliers who were on the NT database of prohibited suppliers. • Furthermore, suppliers are checked against the NT database of prohibited suppliers, prior to processing each purchase order. • Internal Audit performed two SCM audits and no findings of this nature were noted. 47 Audit Matters - Finance Finding: Fruitless and wasteful expenditure Action plan • Interest on overdue accounts - SANParks staff was trained to follow up suppliers for outstanding invoices. • Penalties by SARS – SANParks undertook to verify tax amendments directly with SARS • Cash embezzlement – SANParks to enhance fraud detection internal controls. • Stock losses – improve general controls over warehouse and fuel station management. 48 Audit Matters - Finance Finding: Fruitless and wasteful expenditure cont’d Progress - Interest on overdue accounts • SCM has implemented an invoice tracking register as a control measure to ensure adherence to 30 days payment to suppliers, thus avoiding interest charges. • Internal audit conducted two SCM audits and no findings relating to this matter were noted. 49 Audit Matters - Finance Finding: Fruitless and wasteful expenditure cont’d Progress – Cash embezzlement • Investigations were finalised and proper disciplinary measures, in adherence to the PFMA and SANParks policies, were taken against affected parties. • Existing internal controls were reviewed, root causes identified and additional controls designed to enhance fraud detection controls. 50 Audit Matters - Finance Finding: Fruitless and wasteful expenditure cont’d Progress - Stock losses • The inventory procedure manual was drafted and approved. • Internal Audit conducted the half yearly stock counts and communicated recommendations. • SANParks is in the process of automating the inventory and fuel systems to improve stock control. 51 Audit Matters - AOPO Finding: Performance against Predetermined Objectives (AOPO) There were two findings on predetermined objectives, relating to; • non-verifiability of the Black Visitor and; • non measurability of the Rhino Poaching performance indicators. 52 Audit Matters - AOPO Finding: Performance against Predetermined Objectives (AOPO) Progress • Management took the decision to review both performance indicators in the current the APP The Black Visitors indicator was removed from the current APP. However, due to its importance, management will report statistical trends relating to this indicator in another section of the Annual Report. Also, for the 2016/17 year this is reintroduced in the AOPO and concerns raised by AG addressed through amendments to the Indicator Profile / description 53 Audit Matters - AOPO Finding: Performance against Predetermined Objectives (AOPO) Progress • Management took the decision to review both performance indicators in the current the APP A more suitable performance indicator has been adopted to report on Rhino Poaching incidents. 54 Audit Matters - Compliance Finding: Information Technology Governance Progress • ICT Strategy – An ICT Steering Committee was established and its terms of reference were approved by EXCO. The ICT Strategy was approved by the Board in January 2016. 55 Audit Matters - Compliance Finding: Non-compliance with regulations Progress Information Security Policy – IT Steering Committee has requested an Information Security Policy to be developed and submitted for approval to EXCO, the Audit & Risk Committee and the Board. Target date for completion is March 2016. 56 Audit Matters - Compliance Finding: Non-compliance with regulations Progress Business Continuity and Disaster Recovery Plan – The ICT Service Continuity Plan and the ICT Disaster Recovery Plan was approved at EXCO in July 2015. The Corporate Business Continuity Plan, incorporating the ICT Service Continuity and Disaster Recovery plans, is being developed for submission to EXCO in March 2016. Thereafter it will be submitted to the Audit & Risk Committee and the Board for its consideration. 57 Audit Matters - Compliance Finding: Non-compliance with regulations Progress User Account Management Process – User access on the VIP HR Management System was reviewed and the appropriate changes were implemented, limiting access and keeping an audit trail. Ongoing monitoring is in place and any deviations are dealt with immediately. 58 Thank You 59