Microsoft Community Affairs
Resources Available to Telecenters
Melissa Pailthorp, Europe Team (CEE)
Community Technology Skills Program:
Skills for Employability
Supports workforce development through IT skills training programs
in underserved communities.
• Grants and Software Donations
Enhance access and training
opportunities for individuals
underserved by technology
Digital Literacy Curriculum
Provides e-learning courses,
assessments, and a Digital Literacy
Certificate Test
FY09: $5M + SW to reach 4.7m people over 3 years.
2.78m people reached in Europe through UP-CTSP in 2008
Strengthening IT for NGOs
Unleashing technology to advance social & economic development
Transform through Innovative Technology
Economic & social development opportunities
NGO IT challenges; NetHope
Optimize Service Delivery
IT services, support and training
NGO Connection Days; volunteering,
partner expertise, NGO CIO engagement
Access Stable & Secure Technology
NGO Connection: www.microsoft.com/ngo
Software Donations
Local NGO Connection Days
IT Skills Curriculum
Hardware Access thru MAR
SW Donations to NGOs
• Donate to legally recognized NGOs that serve charitable
purpose – help them meet their mission through technology
• Partner with TechSoup to both increase capacity and build
knowledge resources around effective use of IT
• Community level donations broadly available (6 titles; 50
seats)
• Comes with Software Assurance (2 yrs)
•
Larger strategic donations for transformative projects
 Win7 available to donate from end October 
Learn more at www.microsoft.com/ngo
$400 million software to 30,000 NGOs annually
20 NGO Connection Days
AUSTRIA | BELGIUM | BULGARIA | GERMANY | GREECE | HUNGARY | IRELAND | ITALY | POLAND
PORTUGAL | UK | ROMANIA | RUSSIA | SLOVAKIA | SLOVENIA | SPAIN | SWITZERLAND | UKRAINE
Special Olympics Europe/Eurasia
SO Global – benefiting 2.5 million people with intellectual
disabilities across 200 programmes in 180 countries.
SOEE - Network of 58 national organisations.
Challenge: Need for standardized tools, reduced admin
workload, cost savings, greater integration on planning,
communications & services in delivery of high-quality
events.
Solution: Microsoft consultancy supported IT pilot –
Business Online Productivity Suite (BPOS).
Outcome: Tier 1 roll out – 25/58 countries Spring 2010 +
training workshops. Msft volunteering at Poland games
2010, Greece 2011.
Microsoft Authorized Refurbisher
Community MAR
• Non-revenue program; open to wide range of
organizations – including NGOs.
• Provides authorised refurbishers with Microsoft media
and special Certificates of Authenticity (COAs).
• Reduces the cost of obtaining genuine licenses for
refurbished computers - more affordable and useable for
eligible recipients
• Apply to be a MAR via www.microsoft.com/mar
Last year: 100,000 Win/Office licenses in 43 countries in Europe,
Middle East & Africa; 380 refurbishers
Microsoft Learning Resources for
Employabilty Skills
Anne Hamilton
Citizenship Lead
Microsoft Learning
MSL Community Skills Offers
Employability
Skills Package
Three content levels
Essential Skills
Windows and Office
Skills
Technical Skills
Microsoft Digital Literacy
WOB e-learning
Learning Plans
DL Certification
I Worker e-learning
Learning Plans
MOS and MCAS
Certification
IT Professional and
Developer e-learning
Learning Plans
MCTS Certification
MCLP
Low Barrier
Microsoft Community
Learning Portal
• Digital Literacy
•Windows & Office
Basics (WOB) e-learn
•MOAC e-reference
• Free to qualified
CTCs
Certification
(tbd)
Microsoft Digital Literacy Curriculums
Open
Adoption
Standard
• 5 courses
• 2 versions
• 30 languages
• Instructor resources
• NEW! DL Certification
Basic ( 1 Aug)
DL: First Course
Includes:
• Computing videos
• Mousing
• Keyboarding
Advanced ( Q1)
LCDS
• Creating an Internet email Account
• Searching the Internet
• Social Networking
• Writing a Great Resume
Learning Content
Development System
Create e-learning
Application in 6 languages
Content for application in
19 languages
Microsoft Digital Literacy Standard
New Cert
Exam in
H2
The Microsoft Digital Literacy curriculum provides essential skills for
adult learners new to computing. DL is part of national MOUs,
endorsed by international NGOs, and in use in 200 countries.
The curriculum offers:
• 5 e-learning courses (available online, offline, and Word files)
• 5 online assessments
• 1 Digital Literacy Certificate Test
• Downloadable Instructor’s Manual
• Two Versions (Version I covers Office 2003 and Windows XP;
Version II covers Office 2007 and Windows Vista
• New! Digital Literacy Certification Exam provides a proctored and
validated credential.
• Windows 7 curriculum dev to start in FY11
30 Localizations
Arabic
Japanese
Bengali
Kannada
Bahasa Malaysian
Korean
Brazilian Portuguese Malayalam
Simplified Chinese Portuguese
Traditional Chinese
Polish
Danish
Russian
Dutch
Spanish
French
Thai
German
Turkish
Greek
UK English
5,000,000
Hindi
Ukraine
4,000,000
Hungarian
Urdu
3,000,000
Irish
Vietnamese
Italian
Welsh
8,000,000
6.7 M
Reach
7,000,000
6,000,000
2,000,000
1,000,000
FY06
FY 07
FY 08
FY09
FY 09 H1
TD
H2
FYFY09
09 fcst
Digital Literacy Cumulative Reach
www.microsoft.com/digitalliteracy
Learning Content Development System
LCDS
LCDS enables instructors to build their own world-class e-learning
with animations, simulations, video, games, and activities.
The intuitive interface is easy to master, and any topic can be
addressed
Available
Now!
LCDS is localized in
• Braz. Portuguese • Spanish
• Sim. Chinese
• Russian
• Turkish
• Hindi
LCDS supports text strings in
•
•
•
•
•
•
•
•
•
LCDS Interface
Simp. Chinese
Trad. Chinese
Czech
Danish
Dutch
French
German
Italian
Japanese
•
•
•
•
•
•
•
•
•
Korean
Norwegian
Polish
Braz. Portuguese
Russian
Spanish
Swedish
Turkish
Hindi
http://www.microsoft.com/learning/
en/us/training/lcds.aspx
Microsoft Community Learning Portal
MCLP is designed for CTCs that want to go deeper in employability
topics than just Digital Literacy. It offers e-learning on the essential
functionality of Windows and Office, and provides a full e-book on
Office, called Microsoft Official Academic Courseware.
Available
To CTSP
MCLP Includes
• Digital Literacy
• Office and Windows Basics
• 1 Windows XP course
•
•
•
•
•
1 Windows Vista course
3 Word 2007 courses
2 Excel 2007 courses
2 Outlook 2007 courses
2 PowerPoint 2007 courses
• MOAC E-Reference
Course supplements
• Online assessments
• MOAC Practice Files
Localization
• available on funding
MCLP Course Interface
http://www.microsoft.com/education
/MSITAcademy/mclp.mspx
Where to learn more?
Community Affairs Programs
www.microsoft.com/NGO
www.microsoft.com/About/CorporateCitizenship/us/CommunityInvestment
/default.mspx
Curriculum/Learning Resources
www.microsoft.com/digitalliteracy
www.microsoft.com/education/MSITAcademy/about.mspx
Refurbishment:
www.microsoft.com/mar
Accessibility: www.microsoft.com/enable
© 2008 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.