Girl Scouts Central
Indiana
Cookie Training
2015-2016 Cookie Campaign
Thank you!
pg. 3
• Thank You!
• You are not alone
• Girls learn five essential business and leadership skills:
Goal Setting
Decision Making
Money Management
People Skills
Business Ethics
Who To Call
Pg. 4
This is how to reach council and how council will reach you 
eBudde Blasts – DO NOT UNSUBSCRIBE. All important information
is sent via blasts
You each have an assigned Product Sales Manager and will get
updates from them throughout the sale as well.
Product Sales Hotline: 877.474.2249
Service Unit Bonus
Pgs. 5-7
• Set a Service Unit
Goal/Activity
• Service Units with any
increase receive .005 per
package
• Service Units with a 5%
increase receive .01 per
package
Cookie Varieties
pg. 9
Gluten- Free Toffee Tastics
pg. 10
• Pilot for 2016
• Ordered 6,200 cases (about 2.5 cases per troop)
New Information!
• ORDER WITH INITIAL ORDER
• Suggested 2 cases per troop – they may order more
• If our demand exceeds supply we reserve the right to
back down overly large orders
• Cost is $5 a package for 2016
• Cost to baker is $2.25
• Cost to baker for ALL other varieties is $0.98
• Additional Toffee - Tastic will be available in cupboards
if supplies are available – will need to contact your
cupboard for availability
Rallies!!!
Pgs. 13-17
• Rallies are a great way to engage your girls and get
them excited about Girl Scout Cookies!!!
• Forms are due no later than NOVEMBER 16, 2015
• Return forms to:
Tai Dorsey
815 W. Superior St.
Kokomo, IN 46901
• Items shipped week of December 14, 2015
Rallies!!!
Pgs. 13-17
CHANGES TO THE RALLY ORDER FORM
1. Free items – you will NOT receive 2 clipboards, but instead 1 cookie apron
2. Patches were not listed – please note at the bottom of your form how many patches you would like. They are
$0.50/piece
See you at the Parade!
9th 11 a.m.
Jan.
Submit Video/Photo,
beginning Oct 1
Upload your videos at
GSCookiesAcrossAmerica.com
Cookie Biz
Notes:
1. Girls will work on the requirements for the Cookie Business
or Financial Literacy badges.
2. There will NOT be a First Pick Hot Spot Booth associated
with this program
3. Sign-up through e-council
Pick up Today
• Sample Troop Packet
• Girl Scout cookie deposit slips
You will assign these in your next session
• List of registered troops according to e-council
• Extra Credit Card readers
• Information on obtaining today’s training materials to utilize
at your troop training
Know who your troops are!!!
Credit Cards
•
Each new troop gets 1 credit card reader
–
this becomes part of their troop financial items.
•
Returning troops should still have a reader – if it is
lost they can purchase a new one by calling the
Product Sales Hotline.
•
In your bag at the end of the day you will receive a
sign-out sheet for the readers – when a troop is given
a reader you need to have them sign and date the sheet
•
This sheet MUST be turned in with Final Paperwork –
council will keep record of troops that received a
credit card reader
•
Directions can be found on the GSCI website by January
Troop Info in eBudde
New this year!
Troops should enter their troop bank
account information on the Settings Tab.
Council is looking into new banking
methods and this is a first step!
eBudde uploads
•
Council will be uploading troops and girls this year
•
Troops uploaded Dec. 1
• DO NOT DELETE TROOPS – this will create issues with girl upload
•
Girls uploaded by Dec. 14
Operation: Cookie Drop
Pg. 26
Delivery – Overs and Shorts
Pg. 30
• Council will only correct shortages at Delivery
through Wednesday, February 10, 2016.
• At Delivery EVERY troop will receive a half sheet
of paper making them aware of this
• You should train your troops about this at your
Cookie training
• If a troop does not call the Cookie Hotline to
report and correct their overage/shortage by Feb.
Cupboard Hours
• Cupboard hours are not in the Troop Manuals this year
• Troops will be able to pull a Cupboard report that has the hours listed after
January 15th on their reports tab
• Council will also send an eBudde blast with the report
attached and directions on how to pull this report
• This will ensure cupboard hours are more accurate. Print deadlines are
mid-August and so much can change by February that we wanted to
ensure there was less need for changes
New this year:
If a cupboard order is
NOT picked up within 3
days it will be deleted
Rewards – New Things
• New this year! – Camp Dough is now known as Council
Credit
•Some levels have been adjusted – check out the
structure and make yourself familiar with it 
•Service Unit
Rewards Order due
by 11:59 p.m. on
March 21, 2016
When it arrives
Pg. 51
• You will receive 3-4 shipments:
• Little Brownie – main bulk of items (late April)
• Mr. D’s Tees – T-shirts (late April)
• Hair bows • GSCI –National Girl Scout Cookie Day Patch, Operation: Cookie Drop
patch (Mid-May)
• These may come all together or in 2 separate shipments depending
on arrival to council
• If you are over or short contact the Cookie Hotline to correct the
issue.
• Will need to know if missing from report or missing from shipment
• GSCI – tents – will send information about how they will be dispersed
once they arrive to council
• GSCI – kayaks – council will make arrangements directly with the girl
and her parent for delivery
• Posh Paks/Theme Park Tickets/Council Credit – all mailed to the girls
Outstanding Cookie Accounts
Pg. 53-54
• An Outstanding Cookie Account form should be completed for any parent
and/or troop cookie manager owing money.
• Any parent or troop cookie manager that owes money to council will
have their daughter’s high end rewards (600+) held until the debt is
paid in full.
• A troop should turn in all parents owing money – we don’t want the
debt to fall back on them.
• Be sure that the troop has enclosed all receipts and important
documentation – we must have these in order to prove the debt and
collect from the parent!
• After a Final Report is turned in, do not accept money from a parent –
direct them to the Product Sales department to make arrangements to
Handling Previous Debts
• A girl should never be told she can not participate because
her parent has had a debt.
• Parents can pre-pay for their cookies. They do NOT collect
from customers up front. They must front the cost
out of their pocket. Once they pay for cookies,
the cookie manager can then sign them out to
them. The parent can then come back and buy
more as needed.
• Troop leaders can check out cookies in small increments
to the parent. Once the parent pays for that small batch
then a second small batch can be checked out. So on and
so forth.
Cookie Debt Process…Things to Know
• All Final Report Envelopes are looked at individually during an
auditing process. This usually takes about 1 week to go through
everything.
• After this process, all envelopes that have a “problem,” (i.e. do not
balance to $0.00), are gone through during a second audit process.
• During the second audit, refunds are filed with accounting. Troops due
a refund will receive these refunds sometime in May or June.
• Also, troops and parents that owe money to council will be placed in a
spreadsheet. This spreadsheet will be used to generate letters about
the debt.
• 2 Letters will be sent to parents and/or troops owing money
Warning Signs for debt…
• No deposits are being made by the Troop
leader
• Troop Leader is unreachable by phone, text
or email
• Rumors that leader may be leaving in May
• Rumors that the leader is moving out of
state
• The troop doesn’t have a bank account
What To Do….
• If you believe a troop may have a debt issue at the end of
the sale please notify the Cookie Hotline or your Product
Sales Manager ASAP
• The Cookie Office/Product Sales Manager will involve those
in the office needed to be proactive and help try to
diffuse the problem
• Keep record of all communication with the leader
• If at the end of the sale there is a debt please follow the
directions on how to fill out and turn in an Outstanding
Cookie Account Form
Family Mailer
• In early January families should receive a parent mailing that highlights parts of our Girl Scout
Cookie Program! –5 Skills, Important Dates, Highlights some Rewards, and the purpose of receipts.
• This will also include an order card – they should not begin receiving until after the sale starts, BUT
let troop leaders know it is coming so they can reinforce the start date in case they arrive earlier
than planned
Showcase Items for Sale
Today cookie sales.
Tomorrow anything.
Today cookie sales.
Tomorrow anything.