Business Management, 13e
CHAPTER
4
Planning and Organizing
4.1
4.2
4.3
4.4
The Planning Function
Using Planning Tools
The Organizing Function
Developing Effective Organizations
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Business Management, 13e
2
4.1 The Planning Function
DLT
● Recognize the importance of planning to
business success.
● Differentiate between strategic and
operational planning.
CHAPTER 4
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Business Management, 13e
3
Why Plan?
● The value of a business plan
● The importance of planning
CHAPTER 4
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Business Management, 13e
4
Elements of a Business Plan
● Nature of the business
● Goals and objectives
● Marketing plan
● Financial plan
● Organizational plan
CHAPTER 4
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Business Management, 13e
5
Levels of Planning
● Strategic planning
● Operational planning
CHAPTER 4
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Business Management, 13e
6
4.2 Using Planning Tools
DLT
● Identify the characteristics of effective goals.
● Describe several business planning tools and
how they are used.
CHAPTER 4
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Business Management, 13e
7
Establishing Direction
Goals
● Characteristics of effective goals
● Specific and meaningful
● Achievable
● Clearly communicated
● Consistent with each other and with overall
company goals
CHAPTER 4
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Business Management, 13e
8
Planning Tools
● Budgets
● Schedules
● Standards
● Policies
● Procedures
● Research
CHAPTER 4
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Business Management, 13e
9
Procedure for Admitting Employees
and Visitors
CHAPTER 4
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Business Management, 13e
10
4.3 The Organizing Function
DLT
● Describe factors that managers should
consider when organizing work.
● Discuss how the characteristics of good
organization contribute to a more effective
work environment.
CHAPTER 4
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Business Management, 13e
11
Organizing Work
● The role of organization charts
● The process of organizing work
● Division of work
● Facilities and working conditions
● Employees
CHAPTER 4
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Business Management, 13e
12
Organization Chart For Part of a Retail
Business
CHAPTER 4
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Business Management, 13e
13
Organization Chart for Ingram
Company
CHAPTER 4
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Business Management, 13e
14
Organization Chart for Ingram & Kerr
CHAPTER 4
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Business Management, 13e
15
Organization Chart for Ingram Kerr, Inc.
CHAPTER 4
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Business Management, 13e
16
Characteristics of Good Organization
● Responsibility and authority
● Accountability
● Unity of command
● Span of control
CHAPTER 4
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Business Management, 13e
17
4.4 Developing Effective
Organizations
DLT
● Describe the strengths and weaknesses of four
types of organizational structures.
● Make recommendations for improving
business organization.
CHAPTER 4
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Business Management, 13e
18
Types of Organizational Structures
● Line organization
● Line-and-staff organization
● Matrix organization
● Team organization
CHAPTER 4
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Business Management, 13e
19
Line Organization
CHAPTER 4
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Business Management, 13e
20
Line-and-Staff Organization
CHAPTER 4
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Business Management, 13e
21
Improving Business Organization
● Decentralized organization
● Flattened organization
CHAPTER 4
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