Ian Grant
Address
Poppy House, The Willows, Barlow, YO8 8GZ
Contact
Email: ian@ijginnovations.com
LinkedIn
http://uk.linkedin.com/in/iangrant01
Personal Profile
A highly skilled and versatile Interim Manager, with expertise in Programme and Project Management,
Business Process Management (BPM) and IT Leadership, whose style is very much one of commitment and
authenticity. My experience has been gained across a range of sectors giving me depth of experience and a
wealth of transferable skills. I have a portfolio of successfully delivered projects including strategic,
organisational and technical, delivered with gravitas and relevancy in often complex and challenging
organisations. I am tenacious, resourceful and utilise effective facilitation skills in order to build and take
with me key stakeholder collaboration and support.
Professional Profile
A forward-thinking & results-driven Interim Manager with a successful background in B2B, B2C,
public, not-for-profit, health, education, retail & FMCG and corporate sectors. Commercially-aware with a
broad range of IT Strategy, Business Process Management and Programme delivery experience, now
seeking a role as an Interim Manager within those specialisms.
Strategic approach to successful transformational delivery, engaging with key stakeholders, clients
and 3rd parties, delivering ‘cost appropriate’ solutions and core business process change.
Experience of driving change management, business transformation, IT service transition,
strategies, technology roadmaps, Application Development, supplier engagement, virtualisation delivery.
PRINCE2 accredited, with strong experience of applying best practice frameworks and methods.
Key Skills, Attributes & Capabilities
Project Lifecycle Management & Delivery
Service Delivery Management & Support
Stakeholder Relationship Management
Strategic adoption of BPM and roll out
Best Practice Methods, Agile, PRINCE2
IT Strategy, Implementation & Execution
IT Leadership and Management
Budgetary Management & Control (OPEX & CAPEX)
Business Process Discovery & Design
P&L and People Management Responsibilities
Application Development Leadership
Outsourcing Arrangements & Transition
Business Turnaround & Target Operating Models
IT Security Policies, Processes and Protocols
3rd Party Supplier Contract Negotiation
Disaster Recovery (DR) & Business Continuity
Career to date
July 2010 to Present
PROFESSIONAL INTERIM MANAGER: IJG Innovations Ltd
Specialist Services delivered include:
Programme and Project Management, Turnaround & Change Management, Business Process Management,
Business Case Development, Supplier Selection & Negotiation, IT Change
Clients and Assignments:
Keepmoat Ltd
ICT CHANGE CONSULTANT: Feb 2014 to Present
Responsible for driving Business & ICT Change through a key-stone project combining outsourcing customer
service provision, business process redesign and systems requirement discovery; necessitating stakeholder
engagement, full business process review underpinned by effective project delivery.
Oldham Metropolitan Borough Council
PROJECT MANAGER: Aug 2013 to Present
Responsible for top-level interim consultancy for a high profile and sensitive Retail Project, liaising with and
advising the Council Leader and Chief Executive necessitating the need for exceptional stakeholder management.
Working with the AED Commercial Services to shape and provide stakeholder engagement, whilst leading on
project conceptualisation, commercial partner selection, production and approval of formal Cabinet decision
documents, Business Case development, all underpinned by effective project delivery.
Unity Partnership
TECHNICAL CONSULTANT: May 2014 to July 2014
Responsible for providing clear and focused assessment of the business and system change requirements for the
successful delivery of a Unity Partnership client’s flagship customer self-service implementation. Ensuring the
development of a robust and comprehensive business case which is fully aligned to the existing and future IT
strategy and technology roadmap.
Continued..
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Ian Grant
Hendersons / Moortown Golf Club
BUSINESS CONSULTANCY: Feb 2013 to Aug 2013
Responsible for delivery of SME business consultative services; assessing new business opportunities and
threats, development of an IT & Technology Strategy and process redesign to support business growth and
diversification.
Forest Holidays LLP
TURNAROUND MANAGER: Nov 2011 to Dec 2012
Working with full autonomy and responsible for the end to end operation and outcomes, this role required me to
drive a programme of business turnaround improvements of failing holiday and leisure sector destinations,
including influencing business culture, process redesign, people management, stakeholder engagement, and
revitalisation of the retail operations. Success in this assignment led one of the destinations to become Award
winning.
The University of York
IT CHANGE CONSULTANT: Jan 2011 to Apr 2011
Responsible for all aspects of IT, technology and business consultancy, engaging with stakeholders to develop
comprehensive and inclusive new ways of working, through the effective facilitation of meetings and process
discovery workshops, Agile Solution Design, leading to the production of system SoR and other project
deliverables.
The University of York
BPM CONSULTANT: Sep 2010 to Oct 2010
Responsible for delivering client-facing consultancy services, business process review and improvement,
Stakeholder engagement strategy Business and Technical analysis to develop full options appraisal and
presentation to University Management Board.
May 2001 to Mar 2010
HEAD OF IT: Benenden Healthcare Society Limited
Responsible for all aspects of IT leadership and Programme Office within an award winning mutual, not-for-profit
healthcare organisation with an annual turnover of £90m+, during a period of significant organisational and
technical change and investment. Regularly working with all levels of staff up to and including the Chief
Executive and Board members.

Delivered a significant and directional IT and IS strategy supported by the Board

Managed and successfully delivered a diverse and concurrent programme of technical and application
development works

Spearheaded an Agile BPM project to replace the core Healthcare case management and CRM tools

Delivered improved customer experience though the effective deployment of new technology and
restructured contact centre teams and processes

Successfully supported the business to align itself to the approved IT strategy, underpinning a wide range of
business change

Led, managed and motivated a multi-functional team of IT, technical & support staff, promoting positive
internal customer service behaviours

Effective and complete reconciliation of business planning and budgetary management of corporate IT spend
in excess of £3m+ p.a.
Early Career Includes
Senior IT & IS Manager
Insight Direct
IT Services Manager
North Nottinghamshire College
Business Analyst/Computer Officer
Nottingham City House Department
Assistant Branch Manager
H Samuel Ltd
Technical Skills
Programme Management & Project Delivery
EDI Links, Interfaces and Technologies
Enterprise Solutions, CRM Applications
Microsoft Server & Client Products
Business Application Development
VMware Virtualisation Technologies & Solutions
Risk Management, Risk Mitigation, Compliance
IT Networks, LANs, WANs, Remote Access
Infrastructure Design & Implementation
Novel, Oracle and Appian Solutions
Business Process Management
Telephony Replacement, Upgrades & VoIP
Personal Information
UK Citizen
Full driving licence
Flexible on location
Excellent references available upon request
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