ABIN ALEX Contact: 00971567813601 E-mail: abin310@gmail.com abin310@yahoo.com SUMMARY Proficiency in network analysis, engineering and support. Record of designing solutions and implementing LAN,WAN and WLAN technologies to meet business requirements. Adopt all aspects of system installation,configuration,maintenanace and problem resolution. EXPERIENCE Total of 5+ (3 year Gulf Oil and Gas)yrs. of experience in communication Systems, Computer Hardware, Networking and System Administration. SKILLSET Windows Server 2008/2003|Windows 7|Windows Vista|WindowsXP|Cisco Routers|Cisco Alcatel and HP switches|Pairgain Modems| LAN|WLAN| WAN|IP Phones|TACACS&RADIUS|Accesslist|NAT/PAT|RIP|EIGRP|OSPF|Static routing| DNS|DHCP|WDS|VMware|HyperV|TerminalServices|RAID|AD|IIS||WSUS|VPNI nerVlan routing| AWARD Best Performance Award for the year 2011 from Saudi Aramco Rabigh IT Division. SCHOLASTIC RECORD Bachelor of Technology in Electronics and Communication Engineering with First Class Division from Saintgits College Of Engineering,Kottayam Affiliated to Mahatma Gandhi University (2002-06). PROFESSIONAL CERTIFICATIONS MCITP Server Administrator Cisco Certified Network Associate. CMS (Mumbai Based) certified Network Specialist. Scored highest marks in CMS till 2006 PROFESSIONAL EXPERIENCE M/S SAUDI ARAMCO, Rabigh Refinery Technical Support Engineer(On Site),Rabigh Information Technology Support Group,June 2009-June2012 Reviewing Engineering Design Packages related to communication systems, communication Power facilities and advice necessary changes if needed. Assisiting network designing team to design complex networks. Responsible for providing effective technical support for Dell and HP Products. Work Supervision. Recommending and giving feedback for newly designing standards. Maintaining the documentation of all the IT related systems and communication accessories.creating network diagrams using MS visio. Performing Site Inventories, Site surveys, making reports and design layouts. Performed day-to-day monitoring of customer and Take Care of all Networked systems (Servers, Workstations, Switches, Multi Copiers, Printers, Scanners) Technical support providing in ECC Helpdesk of Aramco end users at customer sites, over the phone and via remote software, hardware and network problem using Remote access. Installing work station images using Microsoft Image X Technology. Responsible for using the BMC Software Remedy Client ARS (Action Request System) 7.6 to update the status of a trouble ticket monitoring, creating, re-assigning ticket to the warranty & maintenance vendor, Creating Change management requests etc. Creating system image using Symantec ghost Remote desktop client installation for the end users through Citricx client server Feasibility check – Rack space, Power, Electrical and Network cabling Installing network equipment’s, fabricating the UTP Cable, termination of network modules Troubleshooting problems related to configuration of Routers, Access Points, and Switches. Monitored by using IP Switch WhatsUpGold Ver.11 Gas and Oil Plant Maintenance of Alcatel Omni Switches, Alcatel Omni Stack, Aruba, Linksys and Pair gain Modems. Installation of Campus desktop pair gain modems. Analyzing and solve First level hardware problem. Installationand maintenance of User-end devices such as Desktops, Laptops, Printers, scanner, ADSL, Digital Centre, Dataand Voice Network etc. McAfee Antivirus work stations Network client installation. Configuration of Microsoft Outlook (2003, 2007 2010) creates personal folder .Pst setting up rules, AndMS Outlook troubleshooting. M/S NeST Group, Cochin- India Network engineer, May2007 - May2009 Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. Responsible for the backup of Server data, including automatic backup routines, and offsite storage of media. Provided Technical support for the hardware and software issues of Desktops. Installed Hardware and various licensed software’s required for NeST R&D such as PROE Auto CAD etc. Resolve day-to-day technical issues involving email, network issues, applications, hardware & peripherals. Day to Day Monitoringof WAN connectivity of different branch offices all over India and follow up with ISP providers during Failure of links. Diagnose and resolve network connectivity issues for the customers. Installed many wireless access points in Plant and Administration Areas. VPN configuration.MS Exchange Server Administration. WAN Support.Installation of HP switches in customer sites. ACADEMIC PROJECTS AND SEMINAR Engineering Project: RFID consumer Goods Billing System. Mini Project: Infrared remote controlled Circuit for AC appliances. Seminar : Digital Camera Technology SEMINAR/TRAINING Windows VISTA Configuration and troubleshooting Deploying windows images by using Microsoft imagex technology and Norton Ghost Security, Safety, and Communication Basic Features of MS-Office- 2003, 2007&2010 (Skill soft-IT) Saudi Aramco Driver Improvement Program (DIP) on Saudi Aramco E-Learning Orientation to Emergency Response Plan from Saudi Aramco Windows 7 Configuration and troubleshooting Safety training from Saudi Aramco Western Region Distribution Department. SPECIAL ACHIEVEMENTS & EXTRACURRICULAR ACTIVITIES Active member and wasVP Public relation officer of Toast Masters International,Rabigh Leadership Club sponsored by M/s Petrorabigh Company and achieved competent communicator (CC) and Competent Leader (CL) Certification. Obtained First prize in photos & frames contest in ‘CROSSROADS 06’ conducted by Mar Baselious college of Engg. Trivandrum. Obtained Third prize in cultural fashion show for ‘VIRTUOSO 2005’ conducted by Rajiv Gandhi Institute of Technology (RIT), Kottayam. Presented a technical paper in a state level paper presentation ’Inspire 05’ at Cochin University of Science and Technology (CUSAT), Cochin PERSONAL INFORMATION Date of Birth Father Name Marital Status Languages known Mail-ID Nationality Permanent Address Contact Number Passport Number Driving license # Visa status : 10-03-1985 : P.E Alexander : Married : English, Malayalam, Hindi : abin310@yahoo.com, abin310@gmail.com : Indian : Kottarathil Paruthala Vilayil Kallumala P.O,Mavelikara, Alleppy Dist. :+971567813601(Mob),+971505480095 : F9816651 : gcc and India : UAE visit , Valid up to 4-12-12 DECLARATION I hereby declare that information contained in the above are true to the best of my knowledge. Place Date Dubai 7-11-2012 (Abin Alex)