Analysts’ Meeting 2002 Annual Results Delhaize Group Brussels - March 13, 2003 Safe Harbor “This presentation includes forward-looking statements that involve risks and uncertainties. Actual results may differ materially from those stated in any forward-looking statements based on a number of factors. Delhaize Group assumes no obligation to update the information contained in this presentation.” 2 Summary Financial Results 2002 Craig Owens, CFO of Delhaize Group Accomplishments in 2002 and Priorities of Delhaize Group for 2003 Pierre-Olivier Beckers, CEO of Delhaize Group Strategic Sales and Cost Initiatives at Food Lion Rick Anicetti, CEO of Food Lion 3 Financial Results 2002 Craig Owens, CFO of Delhaize Group Highlights 2002 Results Continued organic sales growth Strong operating margins Growth in reported earnings per share High free cash flow Significant dollar impact 5 Delhaize Group 2002 Sales (in millions) 2002 2001 % Change USD 15,020 15,141 -0.8% of which Delhaize America USD 15,020 14,891 +0.9% United States Belgium EUR 3,420 3,213 +6.5% Southern and Central Europe EUR 1,666 1,091 +6.9% Asia EUR 218 187 +16.6% Delhaize Group EUR 20,688 21,396 -3.3% * Organic sales growth of + 2.1% 6 * EBITDA Margin 7 2002 2001 United States 8.4% 8.6% Belgium 5.3% 5.4% Southern and Central Europe 4.2% 4.3% Asia 1.0% 1.2% Delhaize Group 7.4% 7.7% Income Statement (in millions EUR) Sales 2001 % Change 20,688 21,396 -3.3% EBITDA 1,535 1,649 -6.9% Depreciation (549) (561) -2.2% Amortization of goodwill and intangibles (176) (158) +11.5% 807 921 -12.4% Operating profit 8 2002 Income Statement (in millions EUR) Operating profit 2001 % Change 807 921 -12.4% (455) (464) -2.0% (12) (96) -85.6% Income taxes (160) (192) -16.8% Tax rate 47.0% 53.2% - Minority interests (2) (19) -91.8% Reported earnings 178 149 +19.3% Cash earnings 336 339 -0.8% Financial expense Exceptional expense 9 2002 Per Share Information (in EUR) 2001 % Change Reported earnings 1.94 1.88 +3.0% Cash earnings 3.65 4.26 -14.4% 92,068 79,494 +15.8% 0.88 0.66 1.44 1.08 -38.9% -38.9% Average number of shares (000) Gross dividend Net dividend 10 2002 Results at Actual and at Identical Exchange Rates Actual Exchange Rates Identical Exchange Rates Sales -3.3% +0.7% EBITDA -6.9% -2.5% -12.4% -7.9% +19.3% +27.8% -0.8% +4.0% Reported earnings per share +3.0% +10.3% Cash earnings per share -14.4% -10.2% Operating profit Reported earnings Cash earnings Dollar weakening by 5.3% on average in 2002 (1 EUR = 0.9456 USD in 2002 compared to 1 EUR = 0.8956 USD in 2001) 11 Better than Expected Results Final results 2002: cash EPS -10.2% at identical exchange rates instead of expected -20% to -25% due to: Better than expected sales at Food Lion and in Belgium in December 2002 Higher than expected EBITDA margins at Food Lion and in Belgium due to aggressive cost control Tax rate lower because of: - Improved pre-tax income versus non-deductible amortization of goodwill and intangibles - Adjustment to deferred tax liability to reflect Belgian tax rate reduction in 2003 12 Highlights Cash Flow Statement (in millions EUR) 2002 2001 179.8 168.8 1,291.0 1,302.5 43.4 70.1 Net cash provided by operating activities 1,036.8 1,208.5 Capital expenditures (634.9) (553.6) (13.3) (69.9) (135.8) (144.4) 300.2 455.8 Net earnings Adjustments for non-cash items Working capital improvement Purchase of shares in consolidated companies Dividends Free cash flow 13 Working Capital Improvements at Delhaize America 2002 2001 2000 1999 1998 3.5 4.9 5.2 7.0 7.1 Inventory days on hand 44.9 42.8 47.5 57.8 58.2 Trade payable days 24.9 22.8 25.8 25.5 25.5 55.7 35.8 93.3 (41.0) (130.7) Trade receivables days (in millions of USD) Working capital change Receivables + inventory + accounts payables 14 Uses of Free Cash Flow (in millions EUR) Inflow Free cash flow 300.2 Outflow Repayment short-term loans Repayment long-term loans Buyback own shares, net of stock options exercise Cash movement before translation Foreign exchange translation difference (on cash portion) Net increase of cash - balance sheet 15 (85.2) (120.2) (8.5) 86.3 (53.3) 33.0 (205.4) Net Debt Delhaize Group 5,000 +45.3 +4.7 (636.4) (205.4) 4,000 (86.3) 4,775.9 3,897.8 3,000 2,000 Net debt 31/12/01 16 Capital leases In millions of EUR Other Net Net Cash exchange repayment movement differences of debt Net debt 31/12/02 Net Debt to Equity Ratio 160% 127% 109% 71% 51% 1998 17 1999 2000 2001 2002 Debt Maturity Profile Delhaize Group 1,200 Delhaize America 1,049 Other (in millions of EUR) 1,000 815 753 800 600 491 400 157 189 200 117 28 14 0 18 Revolving Credit 5.2% 7.4% 7.0% 7.5% 5.3% 8.1% 8.0% 9.0% 2003 2004 2005 2006 2007 2008-2010 2011 2012-2030 2031 Outlook 2003 EUR 1 = USD 0.94 EUR 1 = USD 1.09 21,000-21,300 18,800-19,100 Reported earnings 150-185 130-150 Earnings before amortization of goodwill and intangibles and exceptional items 320-350 285-305 (in millions of EUR) Sales 19 Outlook 2003 97 new stores (+ 3.9%) to 2,617 stores Comparable store sales growth of Delhaize America: between -2.0% and flat USD 1 billion free cash flow Delhaize America (2001-2003) Net debt to equity ratio of approximately 100% at the end of 2003 20 Outlook 2003 (in millions of EUR) Capital expenditures Depreciation and amortization Financial charges Average tax rate on earnings before non-deductible expense 2003 2002 650 635 740-750 725 ± 455 455 ± 38% * 36.8% * Non-deductible expense is estimated to be approximately EUR 90 million in 2003 (At identical exchange rates) 21 Accomplishments in 2002 and Priorities of Delhaize Group for 2003 Pierre-Olivier Beckers, CEO of Delhaize Group Accomplishments in a Challenging Year Strong sales at Delhaize Belgium and Alfa-Beta Confirmation of success of Hannaford Aggressive cost management in the second half of 2002 Reorientation of Food Lion to a sales focus Continued strong free cash generation (7.4% EBITDA margin) and reduction of net debt Fast growing regional and global cooperation Further strengthening corporate governance and continued transparent communication 23 Four Key Priorities in 2003 1. Build sustainable sales growth 2. Immediate reduction of structural costs 3. Continued focus on cash flow and deleveraging balance sheet 4. Regional and global cooperation 24 Continued Strengthening of Concepts to Accelerate Sales Growth 25 Food Lion: sales building initiatives, reinforced price leadership and continued expansion Hannaford: continuation of the Festival strategy Kash n' Karry: reinforced focus on meat and produce Delhaize Belgium: ongoing differentiation by continued renewal of our store network and further reinforcement of the fresh products offering Alfa-Beta - Trofo & Delvita: completing Trofo integration and expansion Asia: network strengthening Reducing Cost Base to Reinforce Competitive Position and Protect Profitability 26 Store closings in the U.S. and streamlining of the Food Lion support structure New commercial policy at Delhaize Belgium resulting in lower operations and marketing costs Major savings of USD 40 million in purchase of indirect goods and supplies at Food Lion Integration Trofo in Alfa-Beta Merging Czech and Slovak support services at Delvita Reducing Cost Base to Reinforce Competitive Position and Protect Profitability 27 Supply chain optimization: evaluation project at Food Lion and fully automated break pack facility at Delhaize Belgium Continued investment in information systems: new inventory management system at Delhaize Belgium and Food Lion Regional and global synergies: buying, energy, supply chain, benefits, retail practices, IT, organizational development, risk management Deleveraging Balance Sheet Through Strong Free Cash Flow Generation Significant free cash flow generation by Delhaize America of USD 667 million (2001-2002) through: Strong EBITDA: USD 2.4 billion (2001-2002) Working capital improvements of USD 91.5 million (2001-2002): Inventory turnover Inventory days on hand 28 1999 6.5x 57.8 2000 8.0x 47.5 2001 8.2x 42.8 2002 8.3x 44.9 Commitment to USD 1 Billion Free Cash Flow Target Delhaize America (2001-2003) 29 Sales and EBITDA expansions Working capital improvements Capital spending controls Dividend management Portfolio management Regional and Global Cooperation Simplified financial and management structure Efficient corporate structure supporting banners Rapidly increasing synergies on regional and global level Exchange of best practices and knowledge 30 Characteristics Delhaize Group A focused organization One business: food retail Lean and aligned management team A disciplined organization Immediate cost reductions Building sustainable sales growth Prudent in our approach A profitable organization Leading local banners with strong market shares Ongoing high margins Strong free cash flow generation 31 Food Lion Strategy Rick Anicetti, CEO of Food Lion, LLC Food Lion 33 Challenges • Depressed economic conditions in the Southeast of the U.S. – Higher unemployment rates in North and South Carolina – Significant military deployment from our major markets • Competition – Most large supermarket operators and many regional and local chains operate in the Southeast market – Competing with Wal-Mart Supercenters for almost 10 years – New non-traditional formats: dollar stores, limited assortment stores, drugstores • Customer choices – Food Lion serves approximately 10 million loyal customers each week, a stable number compared to 2001 – But transaction size and frequency have decreased in 2002 due to: • Economy • Competition 34 Food Lion Strategy Addresses Consumer Expectations Consumer Expectations Low prices On-sale items or special promotions High-quality fruits and vegetables High-quality meats Convenient locations Store layout Fast check-out Clean, neat store Friendly associates Source: Food Marketing Institute (2002) 35 Food Lion Strategy Low price leadership Quality and variety in fresh departments Convenience Store experience and atmosphere Low Price Leadership • Cost Efficient Operation – Cost reduction – USD 100 million in 2003 • Close 41 unprofitable stores • Revise store labor model to focus on high value activities that are aligned with strategy • Eliminate non-value added activities throughout the support structure – Reduction in workforce – 400 positions • Consolidate fragmented activities and reduce redundancy – Indirect purchasing project 36 Low Price Leadership • Cost Efficient Operation, continued – Additional opportunities • Optimize supply chain processes and systems • Introduce manufacturing techniques in labor intensive departments • Continue U.S. and global synergy identification 37 Low Price Leadership • Delivering Price – Maintain strong consumer images related to price leadership – Leverage cost efficient operation to support investment in price position – Continued refinement of zone pricing (rolled out in 2001-2002) – Refine pricing strategy to deliver the appropriate balance between everyday shelf pricing and promotional activity – Deliver consistent and dependable pricing message to customers 38 Quality and Variety in Fresh Departments • Capitalize on progress achieved to date – Produce sales distribution increased in 2002 • Optimize supply chain processes and systems – – – – – 39 Product sourcing Quality assurance Variety Fresh chain management Store delivery frequency Locational Convenience through a Dense Store Network 40 Store Prototypes Current new store prototypes 28,000 and 38,000 square feet Modern convenient store More focus on fresh offering Increased services Low breakeven point • 45 new Food Lion stores in 2003 • 150 potential additional new sites in next three years 41 38,000 Sq. Ft. Prototype – Very Favorable Consumer Response 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% S ell W s lve e Sh 42 e il l es on B m e i i t y g T t lo fac pin ou p mp ti s k a o E c h lS he ful lS C p a ral l t e e He To bl Ov na st le, e o b s a w ea ge Lo R d e l ow n K d ke c o t Company New Prototype Store Experience and Atmosphere • Consistent execution across retail stores – Standard Practices • Clean and well-kept store environment • In-stock conditions • Increase variety in fresh departments • Effective store signage and messaging • Prepare for peak customer traffic • Fast, efficient check-out • Friendly associates • Available associates 43 Mid/Long-Term Strategy – Further develop an exciting and compelling shopping experience as defined by on-going consumer research • Leverage and maintain strong price perception • Transform offering in fresh departments • Redefine customer service • Design and deliver distinguished convenience – Raleigh Project • Leverage planned remodel activity to implement these concepts 44 Focused on Consumer Expectations to Support Continued Success and Growth Focused Strategy Current Initiatives 45 Low Price Leadership Fresh Products Quality and Variety Convenience Store Experience and Atmosphere Bringing the best food solutions ... ... to your families