Management Models for Culture Communication Culture Communication for Management Models M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 1 The “Economics of Culture” is a discipline which only recently acquired attention all over the world in business and political economy. Still different scientists noticed its importance and the strong interrelation between its main components – economy and culture M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 2 John Maynard Keynes “Our experience demonstrated clearly that such activities cannot be accomplished if they depend on the only profit and financial success. The usage and the eventual distruction of the God-given talent which submits to the aim of profit is one of the worst crimes of modern capitalism. The public financing must regard also the expences (“improductive” ex-facte) but linked to the creation of the values outside the market (which for this reason cannot be appraised by the market in sense to assign them a price)” (“Art and the State”) M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 3 Adam Smith The production and the conservation of these goods not only cannot be regulated by the “invisible hand” because it needs the special cost supported by the State, but the quota of this cost must grow while the nation well-being grows. William Baumol: ...the problem is not whether the theatre or the dance must be supported by the State but in what measure in must be realized. M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 4 Italian experience “the State considers the theatrical activity to be of relevant general interest because it is aimed to favour musical, cultural and social education of society” (Law n° 800 1967 art.1) In 1985 a Common Performance Fund (CPF) was instituted (Law n°163 1985). Its aim is to deliver a definite and organic sistemation to the financial interventions of the State in favour of the performing art. M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 5 In 1985-2008 the CPF reduced by 64,71%, M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 6 Public financing: partitioning criteria CPF 2008 % Lyrical and Symphonical Foundations Music Dance Prose Circle Cinema Performance observatory Committees and Commissions 45,72 13,41 2,03 17,87 1,48 19,31 0,14 0,04 M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 7 The cost of personnel in performing art (2008) Theatre Totale Contribuits € Cost of Personnel € % Personnel Contribuits Comunale Bologna 18.938.349 17.938.909 95% Maggio Musicale Fiorentino 30.953.639 27.779.000 90% Carlo Felice Genova 26.224.210 19.398.000 74% Scala Milano 50.170.269 64.702.000 129% S. Carlo Napoli 41.654.379 23.685.545 57% Massimo Palermo 37.868.599 27.317.510 72% Opera di Roma 52.556.467 41.697.000 79% Regio di Torino 31.917.860 22.654.482 71% Verdi di Trieste 20.921.639 17.302.000 83% Fenice di Venezia 26.035.727 19.690.000 76% Arena di Verona 23.266.605 29.400.000 126% S. Cecilia di Roma 24.804.940 21.842.900 88% Lirico di Cagliari 29.651.093 17.395.000 59% Petruzzelli di Bari 6.300.000 1.429.200 23% 421.263.776 352.231.546 84% TOTAL M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 8 USA: Change in Unresticted Net Assets (CUNA) Earned Income Contributed income Total Income Payroll Other Expenses Total Expenses CUNA 2004 2005 2006 2007 2008 3.282.056 3.541.498 3.666.855 4.243.346 3.936.890 2.295.593 2.923.264 2.796.185 2.766.120 2.946.123 5.577.649 6.464.762 6.463.040 7.009.466 6.883.013 2.877.128 3.128.322 3.272.061 3.481.100 3.638.227 2.356.148 2.634.323 2.750.774 3.028.950 3.327.400 5.233.276 5.762.645 6.022.835 6.510.050 6.965.627 344.373 702.117 440.205 499.416 -82.614 M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 9 In Russia In 2009 the financing of culture entities was equal to 114 mlrd rubles, but these funds were destinated majorly to the reconstruction of Bolshoi Theatre and the stage construction in Mariinski Theatre M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 10 Performing Art and Balanced Scorecard The importance of this instrument derives from: •International crisis and the reduction of the public financing •Optimization of the costs structure necessity M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 11 According to the data of World Bank Since June, 8 2007 till March, 9 2009 the financial losses on the stocks all over the world were equal to $ 31.000 miliards Overall GDP of USA, China, Japan and India M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 12 12 Balanced Scorecard has been elaborated on the base of research results obtained by professors of Harvard School of Economics Robert Kaplan and David Norton in 1990 . The research was conducted with the only aim: discover new ways of business efficiency increasing and business goals achieving. M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 13 13 Norton and Kaplan based their research on the following hypothesis: by means of only financial indicators the management does not obtain sufficient information for right and timely decision making M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 14 14 This hypothesis is founded In 1978 the difference between the balancesheet and market value of american companies was equal to 5%, in 1998 - 72%. In Italy in 2005 the stock (S&P Mib) value of the enterprises was three times greater than their tangible assets value M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 15 15 According to Fortune in 2007 Balanced Scorecard was used as the principal strategy implementation tool in 402 companies from Fortune-500 list: Coca-Cola, BP, General Electric, McDonalds, L'Oreal, BMW, Boeing, Samsung Electronics and others. M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 16 16 According to Balanced Scorecard approach The strategic development of the firm is analyzed under four interconnected aspects: •Finance; •Relations with clients; •Internal processes; •Innovations and personnel development M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 17 17 The main pricniple of Balanced Scorecard Which became the reason of high efficiency of this management technology is it is possible to manage only what you can measure M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 18 18 BALANCED SCORECARD 1. Operational volume (output) • Public • Production • Production • Average repeating per ticket 2. Economy (input and costs) • Artistic costs impact • Structure costs impact • Personnel costs impact • Revenues partitioning • Covering with proper resources • Revenues per spectator • Public contributes per spectator 3. Efficiency • Productivity of labour • Productivity of labour • Unitary cost per performance • Unitary cost per spectator = number of spectators = number of performances = number of tickets = numero di rappresentazioni/numero titoli = artistic costs / total costs = structure costs / total costs = personnel costs / total costs = revenues per category / total revenues = proper resources / total costs = proper revenues / number of spectators = public contributes / number of spectators = number of performances / personnel = number of performances / personnel = total costs / number of performances = total costs / number of spectators M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 19 BALANCED SCORECARD (2) 4. Artistic dimension: success and quality • Innovation = number of new performances • Rehersal average time = number of days / number of tickets • Filling grade = number of spectators / max number • Frequency = number of performances / days • Presences in subscription = number of entries in subscription • Subscription impact = number entries in subscription / number of spectators • Audience variation = spectators, subscriptions X / spectators, subscriptions X-1 5. Fund raising • Revenues • Public financing • Private financing = Revenues from tickets / total revenues = Public contributes / total revenues = Private contributes / total revenues M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 20 Problems of BSC application in Russia: following the fashion Some companies announce enormous successes after BSC introduction – turnover increased by 3550% in 2 months. Certainly, such affirmations are nothing but PR, BSC is the strategy implementation system and it is impossible to expect such high operational benefits. M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 21 21 Problems of BSC application in Russia: elaboration and implementation gap The majority of consultants work on the elaboration of BSC and not its implementation and the customer is not able to realize it by his own. the percentage of really implemented BSC projects in Russian companies is about 3% Source: Managers’ Society “Executive”, 2008 M. Cecchi, P. Malyzhenkov, HSE, Moscow, 7 April 2010 22 22