Groupwork Skills
Techniques and Strategies to
help you manage a group
Julie Cooper
Spring Development
www.springdevelopment.net
The Groupwork Toolkit
£14.99
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Spring Publishing
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The Groupwork Toolkit:
How to convert your one to one advice skills to work with groups
What we are covering today:
• Techniques and strategies to help you manage a
group, including preparation
• Using ground rules
• Balancing everyone’s needs and expectations
• Dealing with common problems
• Two golden rules
Managing expectations
This.....
....or this?
Groundrules
What you need will vary depending on:
• The length of the programme
• What participants understand about requirements
• The experience of participants
• The culture of the organisation
• The diversity of the group
• Your personal boundaries
Groundrules
...what would you write?
You have responsibility for making
your own view heard
– and also for helping your
colleagues express theirs.
≈≈≈≈≈≈
Balancing
needs
Learning
Cycle
Preparation
The
Session
Plan
COURSE:
Do Better in Job Interviews
3 hours
12 people
OBJECTIVES:-By the end of the session students will:
1. Have analysed a job vacancy and matched their competencies to those required
2. Have practised describing their relevant competencies in a mock interview
3. Feel more confident in their ability to do well in a job interview
Time
Activities / Content
Delivery
Method
Equipment
Materials
9.30
Introductions +
Domestics
Ground Rules & Issues
Programme for morning
Present to
Flip Chart
whole group Powerpt and
invite participa- Projector
tion
Booklets
P-point
Slides 1-5
9.40
Ice breaker – Intro: What
do you expect or fear
from interviews?
Pair work,
report back to
whole gp
Flip chart
pens
9.55
What employers are
looking for
How interviews are
structured and assessed
Present to
whole group
with questions
Projector
P-point
Slides 6-9
10.00
Competency based
interviews
(1) Analyse a Vacancy
and (2)give evidence "STAR stories"
(1) Small
groups then
report back (2)
whole group
Flip Chart
Example of a
vacancy - 1 each
Slide 10
STAR chart – 1
each
Slide 11
The
Session
Plan
CV Workshop for Employees facing Redundancy
Aims
3 hours
•To give delegates sufficient knowledge and understanding to be able to construct an
effective CV and personal statement
•To get them started on producing one of each
•To give delegates an overview of jobsearch techniques and methods
9.30am: Aims, programme, each other.
What do you want from today? Any concerns?
PowerPoint slides 1-6. Discuss in small groups,
9.45am
flipchart responses, PowerPoint slides 7-12
10.10am Profile Exercise
Input – importance of the ‘headline’ etc, look at example
profiles on PowerPoint.
Refer to CV words handout.
Work individually for 15 mins to brainstorm ideas, choose
words you want to include in your profile, key skills etc. Move into pairs for 5 mins to get
another persons opinion
10.40am Employment History
Eg on PowerPoint. Pulling out relevant key achievements, responsibilities, duties etc
11.15am Example CV’s
Show examples, look at critically. What impression do they create? (30 seconds is
average looking time)
Different styles – skills based, functional etc
Clean layout, use of vocab etc
Questions on CV’s?
The Session Plan
Tips:
•‘Must do’ in black
• ‘Should do’ in red
• ‘Could do’ in green
- Check against learning styles
- Check it takes you through the
learning cycle
- Options for flexibility
- Make sure it works for you!
Aims
....where to?
• What are you trying to achieve?
• Why?
• What do you want to the group know? Feel? Experience? Do?
• Be explicit
• Written so that group members can identify with them
Measuring progress
You can’t measure afterwards if you didn’t
measure before!
“On a scale of 1-10, how confident
Do you feel about....”
Rule No 1
Behave as if.....
•
•
•
•
•
You are the environment
Body language
Breathing,
Preparedness, calm,
Small talk
Behave as if.....
What if you’re:
•
•
•
•
•
•
Too friendly?
Too apologetic?
Too rushed?
Showing nerves?
Unprepared?
Unequipped?
Mood is contagious!
Rule No 1
...you expect a successful...
Know what success is
Rule no 1
....enjoyable
session.
Rule no 2
Head
them
off
at
the
pass
Common problems
Nora Know It All
• What is her motivation?
• “Give me one sentence that
sums up...”
• Ask her to hold back until
everyone has had their say
• Give her attention during breaks
Common problems
Horace the Hostile
• Remember the helicopter
view
• It may be a mask for fear
• Damage limitation
• You can agree to differ
• Build on his points
Common problems
Sylvester the Silent
• ..is inscrutable!
• Does he participate in
individual tasks? Pairs?
• If he is shy, use a light
touch
Thank you for taking part.
Please do let me know if you have any
questions or feedback.
julie@springdevelopment.net
If you would like to keep in touch, please join
my mailing list at
www.springdevelopment.net