Maj Gen Jay Lindell on Leadership

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LTP E 3-3:
Servant Leadership
as a Professional
Rev 1 Sep 2015
Honor – Duty – Respect
FOR TRAINING USE ONLY
1
Training Objective
• Tasks:
– Give examples of Servant Leadership in a
professional organization.
– Explain the impact of Servant Leadership in a
professional organization.
– Apply servant leadership to a case study in one of the
professions.
• Condition: 50-minute classroom training session
• Standard: Successful completion of Ethics in Action
LDRS 201 Final
Honor – Duty – Respect
FOR TRAINING USE ONLY
2
Factual Information
Servant Leadership as a Professional
While the traditional authoritarian leader asks,
“What can the organization do for me?,” the servant
leader asks, “What can I do for the organization?”
The idea is that the leader who meets his/her
subordinates’ needs can then concentrate on, and is
empowered to pursue, the organization’s needs.
Honor – Duty – Respect
FOR TRAINING USE ONLY
Factual Information
Impact on Leadership
(Hunter, 1998, p. 58)
(Hunter, 1998, p. 62)
Hunter, J. C. (1998). The servant: A simple story about the true essence of leadership. New York: Crown Business.
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Factual Information
Servant Leadership as a Professional
Given this leadership philosophy, how does
a servant leader relate…
to employees?
to customers, stakeholders, or shareholders?
What resources does a professional control
that he can use to help those to whom he is
responsible meet their legitimate needs?
Honor – Duty – Respect
FOR TRAINING USE ONLY
Applicability to
Post-Graduation Life
Vignette Directions
• View all of the vignettes on the next four slides
• Get into four groups according to your
professional interests and the corresponding
vignette (Teacher, Law Enforcement, Engineer,
Business)
• Answer the discussion question and be
prepared to present to the class
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Applicability to
Post-Graduation Life
Vignette
Professional Teacher as Servant Leader
You are teacher in a K-12 school district. You
observe your students each day and plan
appropriate curriculum to meet their needs. You see
a child who is having difficulty paying attention,
completing classwork, and sleeps during class time.
Discuss: As a teacher, how can you use servant
leadership to assist this child and caregiver? Describe
your approach to this scenario.
Honor – Duty – Respect
FOR TRAINING USE ONLY
7
Applicability to
Post-Graduation Life
Vignette
Law Enforcement Officer as Servant Leader
You are a law enforcement officer who regularly
patrols a low income neighborhood that has been
victimized by violence. Part of your job is to establish
good relations with the children and adults who live
there.
Discuss: As a law enforcement officer, how can you use
servant leadership to assist the people in this
neighborhood? Describe your approach to this
scenario.
Honor – Duty – Respect
8
FOR TRAINING USE ONLY
Applicability to
Post-Graduation Life
Vignette
Engineer as Servant Leader
You are a civil engineer who is working with a city
planning division and community group to design
changes to traffic patterns and create community
greenspaces. There are mixed feelings in the
community and concerns about property rights.
Discuss: As a civil engineer, how can you use servant
leadership to assist all stakeholders? Describe your
approach to this scenario.
Honor – Duty – Respect
FOR TRAINING USE ONLY
9
Applicability to
Post-Graduation Life
Vignette
Business Person as Servant Leader
You are a marketing manager at one location of a
national company. You interface with product designers
and company executives regularly regarding a new
product’s design and launch. Sometimes the demands
of each group do not match, but in the end, you need a
product with the right features and price that will
generate buzz in the market.
Discuss: As a marketing manager, how can use servant
leadership to assist all stakeholders? Describe your
approach to this scenario.
Honor – Duty – Respect
FOR TRAINING USE ONLY
10
Applicability to
Post-Graduation Life
There are many leadership traits necessary for effective
principled leadership in an organization.
• Servant Leadership is a style that wherein the leader places
the primary interest on meeting the needs of the followers and
gaining their trust and respect (Greenleaf, 1970).
•
When leaders hold followers in high regard, the use of power
and authority is unnecessary as followers will give the leader
consent to lead (Greenleaf, 1970).
•
Servant leaders should act in the best interest of their
followers, always making valid attempts to assess and gain an
understanding of their needs (Greenleaf, 1970).
Greenleaf, R.K. (1970). The servant as leader. Retrieved from https://www.leadershiparlington.org/pdf/TheServantasLeader.pdf
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"The character that takes command in moments of crucial
choices has already been determined by a thousand other
choices made earlier in seemingly unimportant moments.
It has been determined by all the 'little' choices of the
past--by all those times when the voice of conscience was
at war with the voice of temptation, [which was]
whispering the lie that 'it really doesn't matter.' It has been
determined by all the day-to-day decisions made when life
seemed easy and crises seemed far away…”
~ President Ronald Reagan
Reagan, R. W. (1993). The character that takes command. Retrieved from http://www.wisdomcommons.org/wisbits/
2126-the-character-that-takes-command
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Questions & Comments
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