Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
Health of the Force
Indicators Update
BG Jeffrey C. Horne
Director, Human Resources Policy
6 October 2009
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
Strategic Context
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
ARFORGEN
Ends
Imperatives
Readiness
Sustain the Army’s
Soldiers, Civilians, and Families
Human Capital
Are the Army’s efforts
preserving, maintaining, &
improving the health, morale,
& well-being of the Total
Army?
Materiel
Readiness
Services &
Infrastructure
Outcome
Do Army policies,
procedures & practices
create & maintain stability &
predictability for Soldiers &
Families?
Are programs
resourced, available,
and consistently
delivered?
Commander Oriented
Strategy, Policy Support
Legislative Initiatives
Resource Decisions
Strategic
Questions
Ways
Man the Army and
preserve the allvolunteer force
Reduce personnel
turbulence, deliver
responsive services
Adapt recruiting &
manning processes to
support ARFORGEN
Identify and mitigate
force stressors
Enhance Quality of
Support to Soldiers,
Civilians, and Families
Improve customer
service and satisfaction
(manage expectations)
Objectives
Supporting Army Programs and Initiatives
Suicide Prevention
Task Force (SPTF)
Comprehensive
Soldier Fitness (CSF)
Diversity/EO
Transformation TF
ASAP
Reengineering TF
Sexual Harassment
Assault Response &
Prevention (SHARP)
Army Medical Action
Plan (AMAP)
Army Family
Covenant
RESET
Warrior Transition
Command (WTC)
Soldier Family
Action Plan (SFAP)
Means
Recruiting
Retention
Mental Fitness
Discipline
Availability
Satisfaction
Readiness
Quality
Attrition
Suicide events
Substance
Abuse
Non-Deployable
Survey Results
Manning
Waivers
Retirements
PTS/TBI
Sexual Assaults
Separations
Service Delivery
(Availability/
Usage)
Deployment/
Dwell
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
Measures
(Not all
Inclusive)
3/21/2016 6:45 PM
2
How the Army Tracks Indicators
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
Risk Reduction Program (RRP)
• Continuous monitoring of indicators
• Various data sources and tools for
staff and commanders
• Sharing of data across the multidisciplined initiatives
From FY07 to FY08 we did observe upward
trends in Suicide, Substance Abuse,
Motorcycle Accidents/Fatalities, and Divorces;
however, not all indicators trended up
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
3/21/2016 6:45 PM
3
Initiatives
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
• National Recruiting campaign for drug and alcohol counselors
• Improved Risk Reduction program – increased sharing of information between
Clinical, Non-clinical support and Troop commanders
• Pilot test of Confidential Self-Referrals for Substance Abuse
• Integration of data, analysis, and trend information to inform Health Promotion,
Risk Reduction and Suicide Prevention efforts
• Synchronization of Human Capital/Human Resources policies and programs
across the Army Staff and Field Commands
• BOSS – SHARP; Strong Bonds (Building Healthy Relationships); and eight
other Army Staff task force efforts
• Directed training for Soldiers and leaders on an annual basis and standardized
training for gatekeepers across all components
Sustaining the All-Volunteer Force is our first priority
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
3/21/2016 6:45 PM
4
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
Back-up
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
How the Army Tracks Indicators
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
Risk Reduction Program (RRP)
• Continuous monitoring of indicators
• Various data sources and tools for
staff and commanders
• Sharing of data across the multidisciplined initiatives
Not every indicator is trending upward, from
FY07 to FY08 we did observe upward trends
in Suicide, Substance Abuse, Motorcycle
Accidents and Fatalities, and Divorces
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
3/21/2016 6:45 PM
6
How the Army is Listening
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
We hear from our Soldiers and Families thru:
 Senior Leader visits
 HQDA Tiger Teams
 Surveys
 Blogs
 Conferences, summits, and other forums
Soldiers and Families tell us that they are stressed and strained, but remarkably resilient.
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
3/21/2016 6:45 PM
7
Execution Timeline
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
Updated Capability/Red-Line Recommendations
Final linkages to Program Execution Metrics
Complete Development – Begin Data Population
Develop Framework for Common Operating Picture
Identify linkages to Program Execution Metrics
Establish baseline
Identification of data and process gaps
Consolidate list of data elements and sources
Dashboard Beta Test
Individual behaviors only
*Weekly IPRs with Director, HRPD
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
3/21/2016 6:45 PM
8
The Army’s Challenge
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
• Sustaining an All-Volunteer Force in an
era of persistent conflict
• Providing programs and services in
support of Soldiers on installations,
deployed, or geographically dispersed
and their Families
• Capturing indicators that permit us to
inform and execute proactive intervention
strategies
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
3/21/2016 6:45 PM
9
Vision: Build, Improve and Preserve America’s Army
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
A force of the highest quality Soldiers and Civilians who: Reflect the best of America’s people;
Embody the best of America’s Values; Best Protect America’s Freedoms
How do we best provide the right
person with the right skills in the
right place at the right time?
Strategic
Question
Objectives
Questions
How do we best
acquire the right
person?
How do we best
ensure the right
skills?
How do we best
determine the
right place?
How do we best
establish the
right time?
How do we best
enrich our
people?
Imperatives
Recruit/retain/train diverse ,
high-quality, talented,
Soldiers and Civilians
Effective and efficient
delivery of personnel
and HR services
Provide trained and
ready manpower in
support of ARFORGEN
Ensure competitive
QoL for Soldiers,
Civilians and Families
Develop collaborative,
resilient, adaptive
Leaders across the force
Objectives
Better inform
and influence
the
requirements
process to create
predictable and
achievable
personnel
requirements
that enable FSO
Improve the
quality and
precision of
accessions and
retained Total
Force. Assure
growing
opportunity and
diversity while
meeting
identified
requirements
Improve access
to the Total
Army and
precision of
distribution of
the right person
with the right
skills at the
right place and
at the right time
Increase
adaptability of
the workforce
and decrease
individual
competency
gaps
Manage the
Army’s military
and Civilian
talent to benefit
both the
institution and
the individual
Increase
individual
readiness to
increase unit
readiness
Advance the
well-being of
the Total Army
and Families to
improve Soldier
and Civilian
Readiness
Improve
retention of
desired
competencies
and diversity
through
Continuum of
Service
HCE Metrics
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
3/21/2016 6:45 PM
10
Soldier, Civilian, and Family Indicator Dashboard
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
• Beta testing: July 2009
• Baseline period – 24 Indicators grouped by Career,
Indiscipline, Readiness Stressors ,and Soldier and
Family Life (TAB B): 3rd Qtr FY07 to 3rd Qtr FY09
• Indicator status based on change from standard
deviation of last five quarters (nine quarters available),
established goals or metrics, or established subjectively
where appropriate.
Provides more frequent (quarterly)
updates of trends, previously
monitored on an annual basis, and
supports a more proactive intervention
strategy
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
3/21/2016 6:45 PM
11
Sustaining the All-Volunteer Force
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
Soldiers
Service Delivery
Metrics
Direct Feedback
Campaign Plan for Health
Promotion, Risk Reduction and
Suicide Prevention
Comprehensive
Soldier Fitness
Human Capital
Strategy
Grow the Army
Families
Army Medical
Action Plan
FY10 Civilian
Human Capital
Plan
Institutional
Adaptation
Warrior
Transition
Command
Civilians
Soldier & Family
Action Plan
Survivor
Outreach
Services
Soldier and
Family Surveys
Survivors
“Strategies to Restore Balance”
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
Well-Being of the
Force Indicators
3/21/2016 6:45 PM
12
Where are we going?
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
Key Strategic Questions:
•Are the Army’s efforts preserving, maintaining, and improving
the health, morale, and well-being of the Total Army?
•Are the programs/efforts consistent , available, changing
behaviors?
•Do HCE policies, procedures and practices create and maintain
stability and predictability for Soldiers and Families?
• Ten key behaviors baseline
dependent on availability of data.
Updates as of 3rd Qtr, FY09.
• Expanded Data Set
• Interactive tool
• Expanded to include violent
crimes
• Internet accessible
• Limited distribution
• Manual, intensive
January 2007
G-1, Human Resources Policy Directorate
July 2009
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
•
•
•
•
Accountability - Rest of the Story
Web-based , wide availability
Auto-populating, frequent updates
Links systemic outputs and human
behaviors
• Leverage emerging integrated
data systems
March 2010
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Risk Analysis Profile (Future) Capability
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired




Task: To assess systems and behaviors and provide a
situational awareness tool for commanders, staff, and
leaders that depicts the health of the force.
Purpose: Provide a set of metrics (leading and lagging)
that support an assessment of issues facing Soldiers,
Civilians, Families, and Survivors.
Objectives: Provide a dashboard with program measures
of effectiveness that supports a risk reduction program and
identifies and tracks objectives and stretch goals.
• Assess current metrics and develop an integrated risk
analysis profile.
• Task organize to provide required capability for analysis
and recommendations.
• Develop a framework for common operating picture
• Create situational awareness to support intervention
strategies.
• Help Soldiers, Commanders, and staff make better
informed decisions.
• Recommend changes to strategy, plans, policies, and
programs that remedy those issues.
End state:
• Army capability to inform and influence Army Human
Capital Enterprise, plans, policy, programs, and
resourcing to more effectively support Commanders,
Service Providers, Soldiers, Civilians, Families, and
Survivors.
G-1, Human Resources Policy Directorate
Best Practices
Specified task
(risk management
profile/intervention
awareness
capability )
Strategy, plans,
policy, and program
recommendations
Dashboard
Risk analysis
definition
Identify metrics
supporting proactive
(rather than reactive)
actions
Assess
Tools +
Processes +
Forums
Compile metrics
(leading/lagging
indicators)
Task organize
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
3/21/2016 6:45 PM
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CSA Update Behavior Trends
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
• CSA Monthly Updates include 10 indicators of Soldier and Family member
behavior: domestic violence, divorces, desertions, AWOLs, drug and alcohol
enrollments, drug positives, suicides, courts-martial, motorcycle accidents and
fatalities, and sexual assaults
• Trends FY07 – FY08:
• Divorce, Alcohol Dependence and Abuse Enrollments, Drug Positives,
Motorcycle Accidents and Fatalities, Suicides, Sexual Assaults all reflected
upward trends. Of these, all but Sexual Assaults were above FY01-FY08
baseline.
• Desertions and AWOLs declined, but were above FY01 – FY08 baseline.
• Courts-martial declined and were below FY01 – FY 08 baseline.
• Preliminary FY08 – FY09 (end of 3rd Qtr)Trends:
• Domestic violence, divorce, and suicides increasing.
• Courts-martial, motorcycle accidents, and desertions/AWOLs decreasing.
• Drug and alcohol enrollments, drug positives, and sexual assaults little or no
change.
• Trends not analyzed in terms of systems that influence behaviors or related to
programs.
• Not available to commanders or staff in the field.
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
3/21/2016 6:45 PM
15
Risk Reduction Program
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
 The Risk Reduction Program is a Commander's Program designed to decrease soldiers'
high-risk behaviors (i.e. Substance Abuse, Suicide, Spouse/Child Abuse, AWOL…) thus
increasing soldier and mission readiness.
 It is visually presented as a
target that depicts 14 high-risk
behaviors. High risk behavior rates
are displayed on a shot group.
Rates in the red ring could indicate
the problem areas.
 From this the commander can
decide which action to take to solve
the behavioral problems.
 The program focuses on effective
use of installation resources and
coordinates effort between
agencies utilizing the Installation
Prevention Team to implement
effective interventions.
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
3/21/2016 6:45 PM
16
Data Sources
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
CSA, VCSA, Testimony and DA TFs Updates
HRC (TAPDB)
• Admin separations
• First-term attrition
Violent Crimes Review/Assessment
CRC (ASMIS)
HRC (TAPDB)
• Accident date
• Accident cause
• Accident result
• Birth date
• BASD
• Gender
• Race/Ethnicity
• Education
• Marital status
• Dependents
• Grade
• MOS
• UIC
• UIC location name
• UIC state
• UIC country
G-1 AC/USAR/ARNG
•
•
•
•
•
Army recruiting
Retention
CPT attrition rate
PDHA and PDHRA
Civilian workforce/hiring
SHARP (SADMS)
• Sexual assault
ACSAP (DAMIS)
•
•
•
•
•
Suicide (DCIPS)
• Suicide events
EO Office
• EO Trends and Complaints
OTSG (MEDPROS)
Drug positive date
• Post-traumatic stress disorder
Drug type
• Traumatic Brain Injury Trends
Drug/Alcohol (D/A) screen date • Personnel Manning/Fill
D/A enrollment success
Risk Reduction Program
DMDC (TAPDB)
• Divorce rates
• Demographics
FMWRC (ACR)
• Spouse abuse
• Child abuse
OPMG (COPS)
• AWOL offenses
OTJAG (Clerk of Court)
• Courts-Martial
• Disciplinary actions
G-1, Human Resources Policy Directorate
+
Crime Data
CID (ACI2)
• Crime date
• Crime type
• Investigation finding
• CID unit involved
• Investigation date
SSN-level Data
(available)
Aggregate Data
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS
ACSAP (DAMIS)
•
•
•
•
•
Drug positive date
Drug type
Drug/Alcohol (D/A) screen date
D/A enrollment success
Risk Reduction Program
DFAS (MILPAY)
• HFP deploy start/end date
• HFP deploy country
FMWRC (ACR)
• Domestic violence referral data
USAREC (Accessions)
• Entry waiver date
• Entry waiver type
OTSG (MEDPROS)
• Behavioral health diagnoses
• PDHRA compliance
CHPPM (EPICON)
3/21/2016 6:45 PM
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Current Support System to Promote Resilience
Supporting Soldiers, Civilians & Families – Active, Guard, Reserve and Retired
Life Skills Education
Warrior Adventure Quest
ASAP Prevention
Soldiers
BOSS
Supportive Counseling
Triple Play
Army Education
Suicide Prevention Training
Libraries
Psychiatry-Medical Doctors
Chaplains
ACAP Transition Recreation & Sports
Unit & Rear Detachment Commander Tng
Substance Abuse Counselors
Employee Assistance Program
Volunteer Coordination
Families
FRSAs Relocation Svs SFAC Military Family Life Consultants
Yellow Ribbon
Military One Source Army One Source Web Portals
Military One Source Counseling
Army Family Team Building
FRG/vFRG MFLC Tng Classes
EFMP Svs & Respite
Children
Religious Education
Spouse Employment Community Support Counselors
Army Teen Panel
Current Strategic
Focus Efforts
School Transition Svs
Family Advocacy Social Workers
Victim Advocacy
Adolescent Substance Abuse Counselors
MFLCs in Youth Programs & Schools
Campaign Plan for Health
Promotion, Risk Reduction
and Suicide Prevention
S.H.A.R.P.
Family Life Chaplains
FCC
Operation Military Kids Youth Workforce Preparation
Reduced Fees for Child & Youth Svs
Youth Leadership Forums
Behavioral Health Specialists
Family Advocacy Program Mgt
New Parent Support Survivor Outreach Services
Child & Youth Centers
Treatment
Comprehensive
Soldier Fitness
Soldier & Family
Action Plan
Child Psychiatrists
Community
Covenant
Geographically
Dispersed Task Force
“No Holistic Approach To Resourcing, Service Delivery, or Metrics”
G-1, Human Resources Policy Directorate
PRE-DECISIONAL//DRAFT//FOUO//CLOSE-HOLD//LIMDIS