Operations Management
And Planning
Chapter 11
Bell Ringer
 Think of a product / manufacturing business.
 What is the product?
 Where is it made?
 How is it made?
 Who makes it?
How It’s Made
 http://science.discovery.com/videos/how-its-madecrayons.html
Objectives
 What operations managers do.
 How do the two types of operating systems differ?
 How managers use computers to design, engineer, and produce
products
 Factors to consider when selecting equipment.
 Factors to consider when choosing a site.
 The advantages of the three different types of facilities layout.
Role of Operations Manager
 What is an operations manager?
 Managers responsible for the activities involved in the producing
the goods or services.
 What activities are they involved in?





Choosing a process
Selecting site
Facility layout
Designing jobs
Planning day to day production operations.
Operating Systems
 Continuous flow
 Functions all the time
 Intermittent-flow systems
 Operate as needed
Computer Technology for
Operations Management
 CAD
 The use of computers to design products
 CAE
 Used to analyze performance of product
 CAM
 Computers provide instructions to automated production equipment
 CIM
 Computers used to integrate entire manufacturing process from
concept to product support.
Process Selection
 What is it?
 What factors must be considered?
 How important a factor do you think the availability of parts
and services is?
Site Selection
 What factors must be considered when choosing a site?
 Three options for obtaining new space?
 Expand site
 Move entire operation to new site
 Add another facility
 Why is site selection important to a company?
 Why did Saturn choose Spring Hill, TN?
Facilities Layout
 The process of planning the physical arrangement of a
facility.
 Materials Handling
 Types of Layouts
 Product Layout
 Process Layout
 Fixed Position Layout
Operations Manager Assignment
 Pick a partner
 Complete project worksheet
 Ch. 11.1 Oper Mgmt Activity.docx
Review
We are going to list and rank the decisions
an operations manager must make
according to the most crucial to business
success.
Job Design and Planning
Section 11.2
Dates
 Friday, Jan. 21st – Review for test
 Wednesday, Jan. 26th – Kraft field trip – leave at 8 am
 Monday, Jan. 24th – Chapter 10-11 Test
 Friday, Jan. 28th – Article Discussion / Blog
Bell Activity
Operations – those parts of the company that
produce the company’s goods and/or services.
 PREDICT how the key terms on page 262 are related
to operations.
 Think of a job you have been paid to do and write a list
of the tasks performed at that job.
 Reminder – I need your permission to travel and
permission for video form this week.
Video
 While watching the video clip, think about the
planning, processes, job design and operations
that it took to make what it is today.
 http://science.discovery.com/videos/how-do-theydo-it-transportation/
Section 11.2 Page 262
 Read Section 11.2 silently.
 Try to remember as much as possible to recall later.
 Take a fact from each student in the room
 Correct facts through discussion
 Reread with ½ the time
 Correct more facts and add important new ones.
 Reorganize the information in a graphic representation or list
group label.
Guided Practice
 What is the difference between “job content” and
“job design”?
 Content – describes what the job is
 Design – describes how the job is done.
Assess
 Answer Facts and Ideas Review as a class.
 Create a 10 question quiz for Chapter 11.
OR
 Create a crossword puzzle using all of the key
terms from the chapter.