Henry Nii Okpoti Odoi Airline/ Remote/Mission

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HENRY NII OKPOTI
ODOI
AIRLINE/ REMOTE/MISSION /
HOSPITALITY CATERING
Full Name: Henry NiiOkpoti Odoi
Email :
kinghens@gmail.com
Contact :
+233(0)235 693 345 | +233(0)244 693 345
Location:
P.O. Box KA 16114, Airport, Accra, Ghana, West Africa
PROFESSIONAL
“Happiness is not in the mere possession of money; it lies in the joy of achievement, in the thrill of creative effort”
CAREERPROFILE

An award holder,performance driven, highly analytical, versatile and resourceful results
orientedAirline/Remote / Industrial Catering professional, dedicated to making each crew or passenger’s trip
completely memorable through impeccable service

Exceeding guests' expectations, in terms of safety,security and service while offering a unique taste of
hospitality, culture, warmth and generosity

Poised, confident and seasoned orator with proven track record of success in providing excellent customer
service

Tactful and pleasant in complex situations, following personal and professional code of ethics

Computer deft, intelligent, proactive with leadership drive and ready to take up any challenging task in any
environment

Glorious career spanning over years in the practical and management of food service operations and Food
Safety Management (HACCP)

Well-versed in Airside operations which focused on: Aircraft handling(Catering and de-catering aircraft),
Catering Loading Equipment and Transportation, Airline / Aviation Security, Management of Ramp Safety,
Training and Development (Company Trainer)

Effectively involved in Apron Services activities notably the conduction of Ramp Safety and Security audit /
inspection by reputable international organization and major airlines
CAREERSKILLS
Hospitality Management,
Team Management
Food and Beverages,
Multicultural Awareness
Health and Safety,
Managerial Skills
Customer Gratification,
Quality Control skills
,
RESUME
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Henry NiiOkpoti Odoi
,
PROFESSIONAL ACHIEVEMENT

Restructuring:Restructured the Operations Department of all the companies I worked with, which has proved
to be an effective and viable department of the company

Awards:Contributed immensely to awards through total involvement and strong support towards ancillary
areas of in-flight catering operations/ remote / mission / industry catering:
-
British Airways Service & Safety Excellence Award
2008 - 2009
-
British Airways Quality Award(Africa)
2008
-
Winner of Lufthansa Gold Quality Award(Africa)
2004
-
Best Airport Unit Award(Ghana)
2003
-
Winner of Lufthansa Silver Quality Award(Africa)
2003
-
Winner of Lufthansa Silver Quality Award(Africa)
2002

Safety Procedures
Transport staff

Quality Service Delivery:Established an effective and efficient system of quality service delivery to customer
airlines or clients or contingents

Relationship Building: Established effective relationship between operations staff and cabin crew / clients or
contingents

Certification:Recipient of:
Development:Established Standard company safety procedures for all operations /
-
Human Factor Course
-
Safe Turnaround Safety Course Certificate by Emirates( UAE)
-
Foreign Object Debris (FOD), Safety on Ramp, A/C evacuation on ground Certificate
-
Safety and Security, Food Safety, Aircraft offloading and loading, Positioning Hi-loader to and from
Aircraft Certificate
-
Cabin door operation, Accident / Incident reporting, Customer Care, Safety Operation Procedure
Certificate
-
Occupational Health, Safety & Environment; Courageous Leadership;First Aid
RESUME
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Henry NiiOkpoti Odoi
WORK SUMMARY
GCC SERVICES - UNAMID / UN
(UNITED NATIONS AFRICAN MISSION IN DARFUR) - OPERATIONS-LOGISTICS & SUPPLY CHAIN
OPERATIONS MANAGER - FEB,2015- JAN., 2016

Overall responsible for P&L for GCC Services contract with UNAMID (African Union - United Nations Mission in
Darfur). This includes vehicle maintenance, delivery costs, warehouse stock, import of goods, purchase of
goods on the local market and International staff accommodation.

Oversee a staff of over 300, International and Local, over 4 locations, 3 in Darfur and 1 in Khartoum, to ensure
that all deliveries are picked as requested and delivered on time.

Ensuring that all deliveries are picked as requested and delivered on time.

Leasing with government departments and Ministers, shipping lines, clearing agents, suppliers and the UN.

Ensuring all legal and commercial documentation is processed within the given time frame.

Drove depot improvements to obtain ISO 22000 accreditation.

Foster harmonious relations with the client.

Directs workload with other managers

Daily / Weekly / Interaction with Field and directs workload with other managers

Leading the activities for inbound, Outbound, and shipping departments to meet / exceed customer service
level requirements.
LINDHENS CATERING SERVICES
OPERATIONS MANAGER - JAN,2011- 2014

OPERATIONS MANAGEMENT
o
Operations Planning & Scheduling:Managed day-to-day functions for the along with
production, dispatch planroster and operations schedules
o
Facilitation Management:Coordinated activities concerning tray setting, bar packing,
meal packing, transportation, handling, communication, safety, security and
maintenance
RESUME
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Henry NiiOkpoti Odoi

o
Administrative Management: Evaluated and implemented corrective initiative actions
andmaintained a thorough knowledge of in-flight departmental practices
o
Maintenance Management:Prepared and integrated vehicle maintenance schedules
o
Health & Safety:Managed security and safety audit/inspection to comply with
occupational health and safety regulations
o
Correspondence:Assisted with all correspondence coming through the office received,
sorted and distributed to all concerned authorities
HUMAN RESOURCE MANAGEMENT
o
o
o
o
o
o

DOCUMENTATION MANAGEMENT
o
o
o
o
o

Training & Development: Provided training to staff, drivers and operations staff and
assigned job descriptions
Recruitment & Staffing: Assisted in the induction of the new recruits by endorsing
them to operations for on the job inductions and provided them information on staff
transportation schedules, housing assignment and duty schedules
Meeting Management: Attended meetings to represent the company
Performance Management: Assessed the performance and appraisals of staff annually
Staff Management: Managed all operations staff and diversion duty on time as per
roster and inspected the uniform attire and personal hygiene
Team Management: Assisted the operations manager to maintain high level of staff
discipline and moral
Invoicing: Coordinated issues / complaints concerning delivery notes, wrong encoding
and other problems to ensure proper month end reconciliation and error free invoicing
Documentation Processes: Prepared departmental budget in joint consultation with
the, General Manager, and the Chief Financial Officer
Report Management: Devised departmental status report also maintained and
updated the filing system to ensure that documentation is easily accessible.
Data Collection: Assisted with the data collection used for the preparation of monthly
reports by the department head on cost, compliance, service and human capital
initiatives
Records Management: Managed members including email remainders, member
rosters and record keeping with duties that included disciplinary actions, special
requests, program scheduling etc.
CUSTOMER RELATIONSHIP MANAGEMENT
o
o
Customer Services: Ensured efficient and effective quality service delivery to all
customers
Liaising Services:Liaised with customers for effective control of all equipment and
bonded warehouse
RESUME
Henry NiiOkpoti Odoi
PAGE 5
QATAR AIRCRAFT CATERING COMPANY
INFLIGHT OPERATIONS - MAY,2014-AUG,2014

Operations Management:
o
Handling ofOperations and controlling the Unit activities as a whole.
o
Managing all operational aspects of Flight Catering during and ensure that the in-flight product is
delivered to agreed standards and within budget and on time
o
Controlling the day to day running of the Operation Section.

Flight Duties Monitoring: Maintaining and monitoring daily flight duties ensuring accuracy,
consistency and timely availability to clients/customers

Quality Assurance: Ensuring that the quality, style and concept of the QR food & beverage product, is
correctly delivered on Flights.

Food Safety Assurance:Making sure all food safety and HACCP procedures of the company are
adhered to and all staff and other resources are correctly used and productivity ensured.

Staff Leadership and Training:

o
Managing, leading, and training all staff in order to create dynamic, high-performance Operations
Team that can meet the operational needs
o
Monitoring Duty Officers, Duty Supervisors, Team Leaders, Customer Service Agents, Dispatch
Agents performance in day to day running of Catering Operation.
o
Ensuring maximum staff productivity by implementing proper staff duty rosters for ramp and
dispatch operations
o
Ensuring hygiene standards are maintained throughout the catering unit, following HACCP criteria,
operations procedures in compliance with SOPs
Scheduling and KPI’s:Assuming role as an in-Charge of scheduling, roster all departmental staff and
achieving KPI's to the role as helping to create reports for monitoring of key figures based on business
requirement
RESUME
Henry NiiOkpoti Odoi
PAGE 6
ADEL ABULJADAYEL FLIGHT CATERING, RIYADH & JEDDAH BRANCH
UNIT & BRANCH MGR /OPERATIONS SPECIALIST - JAN,2014-APR,2014

Planning and implementation,

Ensure the policies defined by Unit and company are followed,

Provide the data for annual work plan and preparation of budget,

Implement a short-term business plan by working in coordination with other related touch
points, to take the corrective and preventive actions in case of important deviations,

Supervise the economic and business performance of the unit.

Ensure effectively managed and controlled policies within the company convenient to market
conditions.

Ensure that all the materials needed are ordered,

Ensure that the working methods are to company standards

Provide Quality and Food Safety management, to ensure the system is reviewed periodically
and to follow the required corrective/preventive actions,

Contribute to creating the Quality and Food Safety policy, targets and strategy and to ensure
the implementation

Ensure that Safety, Health, Environment and Quality rules defined by Corporate and Local
Regulations and customer needs are followed.

Catering Operations:
o
Provided support to the 24/7 Catering Operations Team as well as ensuring that every flight departs
on time, with the agreed menus, stores, bars and equipment
o
Executed all operational activities and followed up to ensure that all caterers deliver service and
products to the defined specifications for all airlines and perform to the desired level
o
Resolved operational issues affecting the existing catering schedule and meal patterns
o
Provided operational inputs for daily senior management briefings as required as well as examine
and recommend changes to improve the quality and efficiency of the daily operational plan and
execution of the daily schedule plan
o
Implemented control measure for meals wastage and catering equipment flow where necessary
RESUME
Henry NiiOkpoti Odoi

PAGE 7
o
Ensured the operational part related to workforce management and specific contact centre
applications are running in the Contact Centretogether with the Operations Manager
o
Worked to streamline operations related process flows, gather and analyse operational data in
support of process enhancements and, business cases, proposed projects and system and staffing
business requirements are all important aspects of this role
o
Assisted the Operations managers in scheduling, rostering and achieving KPI's integral to the role
as will helping to create reports for monitoring of key figures based on business requirement
Recommendations:Made recommendations for improvement of existing operational processes and
procedures as well as participating in communicating user guidelines and handling administrative and
operational applications
AFRICAN BARRICK GOLD MINE(AKO CATERING; GROUP 5 CATERING; MDM ENGINEERING CATERING; ENI CATERING)
ASSISTANT COUNTRY PROJECT MANAGER - OCT, 2013-DEC.,2013

Operations Management:
o
Performed scheduling, rostering and achieving KPI's as an integral to the role as well as helping to
create reports for monitoring of key figures based on business requirement
o
Provided support to the 24/7 Operations team as well as ensuring that everything is on time, with
the agreed menus, stores, bars and equipment
o
Ensured catering team is efficient and effective in managing their respective departments inline
with set KPIs
o
Represented, participated and contributed in catering related seminars , exhibitions
o
Developed an excellent rapport and have direct communication with client’s project heads
o
Report weekly to the Business Manager submitting daily reports,inventory counts etc
o
Obtaining pre-approval from the clients and the business heads
o
Coordinating travel and special events
o
Managing office requirements including office supplies, and all other requests
o
Segrecate crews and all other staff workers into designated quiet area accomodations, and
postings
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Henry NiiOkpoti Odoi
o
Posting of camp rules in areas visible to all residents
o
Provide front desk services for the camp, including welcoming guests,guest check-in and out,
customer service

Production Facilities Administration: Ensured administration of all production facilities, including the
supervision of all staff to ensure that targets and specifications are met in accordance with client’s
requirements.

Document Control: Organized and update project related files,electronic and hard copy,working and
liasing with head oofices. Also providing day to day administration support, data entry,photocopying,
schedule meetings etc

Product Development and Designing:Conducted menu presentations, including product
development and designing of new menus meeting clientsrequirements and specifications

Hygiene Assurance:Ensured hygiene standards are maintained throughout the catering unit,
following HACCP criteria. Also that these are practiced daily and monitored.

Cost Maintenance:Achieved and maintained low food costs within the unit in accordance with
company requirements

Project Supervision:Responsible for overall performance of camp while ensuring exceptional client
satisfaction as well as maintaining a positive work environment.
NEWREST FIRST CATERING
OPERATIONS MANAGER - JULY, 2011-JANUARY, 2013

Operations Management:
o
Managed day-to-day functions for the department
o
Maintained a good relationship between management and staff
o
Maintained a thorough knowledge of in-flight department practices
o
Prepared production and dispatch plan
o
Made roster, flight operations schedules
o
Oversaw staff recruitment
o
Performed evaluation and commendation, as well as initiate corrective actions and followed up
if needed
o
Trainedstaff members
o
Assigned job description to staff
RESUME
Henry NiiOkpoti Odoi
PAGE 9
o
Coordinated all activities concerning tray setting, bar packing and meal packing, loading the
various customer airlines, transportation, aircraft handling, communication, ramp safety,
security and maintenance
o
Preparedairline meal orders
o
Conducted assessment of annual staff appraisals
o
Attended meetings to represent the in-flight service department / company
o
Wrote departmental status report
o
Assisted with the handling of all correspondence coming through the office by receiving,
sorting and distributing to all concerned and initiate the action as per their advice
o
Established, maintained and updated the filing system to ensure that documentation is easily
accessible
o
Continuously followed-up pending matters and co-ordinated with the concerned persons in
order to close-out any pending work orders and/or tasks
o
Maintained office supplies for the different operational departments
o
Coordinated issues / complaints concerning delivery notes, wrong encoding and other problems
to ensure proper month end reconciliation and error free invoicing
o
Attended to all incoming calls and ensured that all messages are delivered promptly
o
Carried out any other duties and tasks as assigned by the divisional head

Service Excellence:Ensured efficient and effective quality service delivery to customer airlines

Liaising:Liaised with customers for effective control of airlines equipment bonded warehouse

Training and Development:Trained drivers and airline operations staff

Vehicle Maintenance:Prepared vehicle maintenance schedules

Inspections:Prepared security and ramp safety audit/inspection

Departmental Budget Development:Prepared departmental budget in joint consultation with
the Unit Manager, General Manager, and the Chief Financial Officer

Talent Acquisition:Assisted in the induction of the new recruits by endorsing them to operations
for on the job inductions, and provided them information on staff transportation schedules,
housing assignment, duty schedules

Data Collection:Assisted with the data collection that is used for the preparation of monthly
reports by the Department Head on cost, compliance, service and people initiatives

Occupational Health and Safety:Complied with Corporate Occupational Health and Safety
Responsibilities Standards
RESUME
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Henry NiiOkpoti Odoi
NEWREST FIRST CATERING
ASSISTANT OPERATIONS MANAGER - 2007 - 2011

Planning and Executing:Assisted with planning, and executing of all events

Member Management:Performed member management, including email remainders, member
roster ,and records keeping with duties that includes disciplinary actions, special requests,
program scheduling

Administrative Operations:


o
Assumed role for input data, office errands, scheduling appointments, assisting staff with their
work in the office and field
o
Assisted with all other office administrative duties
o
Received meal orders, office phone calls
o
Oversaw the general organization and supervision of the tray set up, packing, and loading
o
Checked all operations staff and diversion duty on time as per roster. Inspected the correct
uniform, personal hygiene and free from alcohol abuse
o
Prepared duty, dispatch officers roster
o
Maintained general cleanliness and high standards of hygiene in the operational areas
o
Oversaw the day-to-day maintenance of vehicles, equipment and the facility at large and any
irregularities reported to the operations manager
o
Assisted the operations manager in maintaining high level of staff discipline and moral
Airline Operations:
o
Checked vehicles to ensure all are properly cleaned and in good condition
o
Ensured all deliveries are covered with “Delivery slips” and properly signed by recipients
o
Supervised and assisted with monthly inventory of airline equipments
Safety and Security:Ensured compliance with airside Safety and Security procedure
NEWREST FIRST CATERING
SENIOR FLIGHT SUPERVISOR / DISPATCH OFFICER - 2006-2007

Catering Operations:
o
Prepared daily catering schedules
o
Ensured catering figures of the various airlines to production on schedule
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Henry NiiOkpoti Odoi
o
Signed requisitions for both equipment and dry items, diary items from purchasing
o
Monitored flight movements, as well as ensured effective supervision at loading and
dispatching catering truck by scheduled dock departure time
o
Performed immediate dissemination of information to the various sections especially last
minute production orders, SPMLs and additional request
o
Ensured customs formalities and documentation are complete prior to dispatching catering
truck, as well as security procedures adhered to
o
Met non- schedule flights and obtaining meal orders
o
Reported daily operational activities / occurrences
o
Conducted comprehensive hand over at the close of every shift

Equipment Specification:Informed management about any irregularities concerning equipment
and to ensure that the right type of equipment is set according to the airline specification

Production and Dispatch Planning:Used the “production” and “dispatch plan” effective for on
time delivery

Staff Supervision:Prepared and amendment of staff rosters according to workloads

Cleanliness and Hygienic Condition:Maintained perfect cleanliness and hygienic condition in the
airlines holding rooms
NEWREST FIRST CATERING
JUNIOR FLIGHT SUPERVISOR&FLIGHT SUPERVISOR - 2004 - 2006

Food and Beverages-Airlines:
o
Performed packing and loading meals
o
Prepared itinerary for every staff, and made sure clients specifications are followed
o
Led the team to make sure everything is on time, of good quality, and well organized
o
Checked holding fridge, room temperatures( HACCP)
o
Wroteflight labels
o
Security check of meals, trays, beverages and carts/trolleys
o
Presentedmeals and trays to flight attendants
o
Managed tray setting
o
Suggested meals to clients

Supervision and Training:Trained and supervised work and wrotereports

Office Management: Performed record keeping and office management
RESUME
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Henry NiiOkpoti Odoi
NEWREST FIRST CATERING
GROUND CATERER, EQUIPMENT DEPARTMENT - DEC., 2000 -2004

Flight Services:
o
Cleaned and sanitized china wares, cutleries, trays, drinking glasses etc.
o
Set of trays for flight services
o
Packed and arrangedequipments, bars/beverages for flight services
NEWREST FIRST CATERING
QUALITY ASSURANCE - OCT.2000-DEC., 2000

Performed general cleaning

Airlines serving/ served include:

Iberia Airlines

City Link

Lufthansa Airlines

Aerogem Charter

KLM Airlines

Air Ghana

South Africa Airlines

Aero contractors

Emirates Airlines

Orient Thai

Air Namibia

Omni Air International

United Airlines

Afriqiyah

Brussels Airlines

Gambia Bird

North American Airlines

Malaysian Airline

Air Ivoire

Cathay Pacific

Kenya Airways

Aerofloat Russian Airline

Delta Airlines

AirNiamey

Middle East Airlines

Egypt Air

Air Shuttle

Iran Airline

British Airways

Kuwait Airline

Air Nigeria

Eritrean Airline Etc
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Henry NiiOkpoti Odoi

Britania Airlines

Meridian Airlines etc
 Diplomatic VVIP / VIP Services include:

United Nations Charters

















Al Ghazzan Aviation
Al Naghi Co
AlTameer Company
Arabasco
Asyad Group
Bexair
Bugshan Aviation
Dallah Aviation
ExecutiveJet Middle East
Jet Aviation
Link Aero
Mid East Jet
Prestige Jet
Saudi Aramco
Saudi Oger
Samco Aviation
Zeem Corporation

The Australian Ambassador Charters

The German President Charters

The German Foreign Affairs Minister Charters

The German Air Force Charters

The Japan Prime Minister Charters

The Swiss Ambassador Charters

The US President Charters

The Spanish Prime Minister Charters
RESUME
Henry NiiOkpoti Odoi
PAGE 14
PROFESSSIONAL LEARNING COURSES - 2015
ALISON, REPUBLIC OF IRELAND
-
DIPLOMA IN SUPPLY CHAIN
ALISON, REPUBLIC OF IRELAND
-
DIPLOMA IN PROJECT MANAGEMENT
ALISON, REPUBLIC OF IRELAND
-
DIPLOMA IN HOSPITALITY MANAGEMENT
SHIPPING COLLEGE, REPUBLIC OF UK
-
CERTIFICATE IN SHIPPING
PROFESSSIONAL LEARNING COURSES - 2014
UNIVERSITY OF WASHINGTON EDUCATIONAL OUTREACH
-
CERTIFICATE IN INFORMATION TECHNOLOGY: CONNECTIONS; PROGRAMMING; DATABASES
PRAXIS42 TRAINING ELEARNING, ENGLAND
-
CERTIFICATE IN FIRE SAFETY & CERTIFICATE IN FOOD HYGIENE LEVEL 2
ALISON, REPUBLIC OF IRELAND
-
DIPLOMA IN OPERATIONS MANAGEMENT
GLOBAL HEALTH E-LEARNING USA
-
CERTIFICATE IN HEALTH BUSINESS
SAFETY & HEALTH CERTIFICATES IN:
-
SMP(20) Code; OHSE Construction; Legislation & Risk Assessment; Safety Management; Chemical Agent
Hazard; Biological Agent Hazard; Physical Agent Hazard;Psychosocial Agent Hazard – Health & Safety
Authority.
RESUME
Henry NiiOkpoti Odoi
PAGE 15
EDUCATIONAL QUALIFICATION
MUST UNIVERSITY, USA - 2010-2013
BACHELOR’S DEGREE OF BUSINESS ADMINISTRATION (ENTREPRENEURSHIP)
STONEBRIDGE COLLEGE, UK - 2012
PROFESSIONAL DIPLOMA (AIRLINE & AIRPORT CUSTOMER CARE)
STONEBRIDGE COLLEGE, UK - 2008
PROFESSIONAL DIPLOMA (INTERNATIONAL PURCHASING AND MATERIAL HANDLING)
AVIATION COLLEGE, UK - 2007
PROFESSIONAL DIPLOMA (CABIN CREW)
PENN FOSTER HIGH SCHOOL, USA - 2003-2006
HIGH SCHOOL DIPLOMA
SCALA COMPUTING ACADEMY, ACCRA - 2000
CERTIFICATE (DESKTOP PUBLISHING & PRESENTATION)
KINBU SECONDARY TECHNICAL SCHOOL, ACCRA - 1997-1999
SENIOR SECONDARY CERTIFICATE
LA GREAT SAINT PAUL’S JNR. SECONDARY SCHOOL, ACCRA - 1993-1996
BASIC EDUCATION.CERTIFICATE
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Henry NiiOkpoti Odoi
PROFESSIONAL SKILLS

Leadership expertise

Planning and time management skillfulness

Aptitude to conceptualize and implement novel ideas

Problem solving and decision making abilities

Sound ability to learn fast and grasp information easily

Quick learner, dedicated, innovative and self-motivated team player

Committed to maintaining work quality, accuracy and efficiency

Positive attitude and quick learner with the ability to adapt to new challenges

Superbly organized and able to meet deadlines and perform under pressure

Strong customer service ethic

A positive, approachable personality, with ability to manage staff

Ability to write effectively, communicate verbally

Excellent team leader and a player

Able to work without supervision

Able to work under pressure, making decision and solving problems on the spot

Ability to handle subordinates without problems

Experience working in a multi-cultural environment

Experience in a supervisory role in an airport / mission / industry catering services

Ability to resolve customer complaints and anticipate emerging customer needs to continue improved
service standards
PERSONAL INFORMATION
Full Name
:
Henry NiiOkpoti Odoi
Date of Birth
:
27thJune, 1981
Marital Status
:
Married
Hobbies
:
Reading, Singing, Cooking, Travelling, Soccer
Languages
:
English (Written and Spoken)
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Henry NiiOkpoti Odoi
PAGE 17
REFERENCES

Julia Schmitz
-
Regional manager Catering Operations – EMEA
-
Cell +33 603981382 / Office +33 174294272
-
Email: julia.schmitz@delta.com

Ali Azam
-
UNAMID (Chief Rations Operations, - Sudan)
-
Email: azam@un.org / Azam3484@yahoo.com

Moses Ndiangui
-
UNAMID (Chief of Rations, - Sudan)
-
Email: ndiangui@un.org

Harry Ohene Akrofi
-
Gulf Catering Company (Project Manager, Sudan)
-
Email: hnakrofi@yahoo.com

Mrs. Victoria Vaughan Williams
-
Station Manager, Delta Airlines – Accra, Ghana
-
Cell +233(0)27 7556412
-
Email: viki.vaughanwilliams@delta.com

Mr. Kennedy Amoako-Atta
-
Emirates Airlines Manager – Accra, Ghana
-
Cell +233(0)244 626 234 / Office +233(0) 244311 376
-
Email: kennedy.amoako-atta@emirates.com

Pierre Burgi
-
Newrest First Catering (General Manager, Lusaka, Zambia/Former Unit Manager-Accra, Ghana)
-
Email: pierre.burgi@bluewin.ch
RESUME
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