NCSU Graphics, Inc.
Staffing Plan prepared by
NCSU Graphics, INC.
Creative Staffing Solutions, LLC
Billy Cates, Ashlee Cuddy, Emily Moss, Vaishali Patel,
Zach Smith, Shelby Westbrook, & Jarrod Worrell
Staffing Plan
 Recruitment Plan
 Job Descriptions
 Clerical, Technical, Professional,
Management Positions
 Advertisement
 Interview Questions
 Clerical, Management
 Applicant Criteria Selection Template
Recruitment Plan
Recruitment
Plan
Job
Descriptions
Advertisement
Interview
Questions
Applicant
Criteria
Selection
Template
Graphic Arts Executive Assistant
•Provides high-level competent
administrative support
•Preparing statistical reports
•Billing for projects
•Handling information requests
•Performing clerical functions
•Preparing correspondence
•Receiving visitors
•Arranging conference calls
•Scheduling meetings
•Other office support service
•Recordkeeping
•Mail distribution
•Telephone operator/receptionist
Recruitment
Plan
Job
Descriptions
Advertisement
Interview
Questions
Application
Criteria
Selection
Template
Graphics Designer
•Design and create graphics
•Satisfies client’s needs
•Utilizing a variety of mediums
•Original design solutions,
implementation, and execution
•Convey a certain message or
advertisement
•Packaging, displays, or logos
•All of which are customized
• Position is also responsible for
•Active participation in client
planning meetings
•interpretation of client
graphics/marketing needs
Recruitment
Plan
Job
Descriptions
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Interview
Questions
Application
Criteria
Selection
Template
Marketing and Sales Coordinator
•Provides high-level competent
marketing and sales support
•Marketing products
•Developing and implementing
marketing and advertising
campaigns
•Tracking sales data
•Planning meetings and displays
•Maintaining databases and
preparing reports
•Maintaining promotional materials
inventory
Recruitment
Plan
Job
Descriptions
Advertisement
Interview
Questions
Application
Criteria
Selection
Template
Graphic Services Director
•Directs and coordinates all
operations of NCSU Graphics Inc.
•Leadership in planning
•Directs and coordinates activities
•Holds responsibility for
•Oversight of outsourced functions
and job related projects
•Leads all efforts of administrative
functions
•Budget, finance, and payroll
•Human resources and PM
•Procurement, information
technology, and services/systems
•Ensure mission, vision, and goals
Recruitment
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Descriptions
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Interview
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Template
Job Description Structure
The well structured well written job
description provides the greatest utility of all
job documentation methods and is the most
reliable base for recruiting.
Recruitment
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Descriptions
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Interview
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Template
Organization Identity
Updated: November 2009
Job Status: Full-time, Exempt
NCSU Graphics, INC.
Job Title: Graphic Services Director
Occupational Summary: Directs and coordinates all operations of NCSU Design Company through
leadership in planning, directing, and coordinating activities and staff who design and create graphics
to meet specific commercial, promotional, and/or other design service needs of internal and external
customers. The Graphics Services Director holds responsibility for oversight of outsourced functions
and job related projects, and leads all efforts of administrative and business functions, such as
budget, finance, facilities, procurement, information technology, office services/systems, and human
resources. As well, ensures that all actions and products produced support the company’s overall
mission, vision, and goals.
Typical Duties and Responsibilities: The position of Graphics Services Director requires a highly
motivated and skilled management professional to lead, guide, and direct staff to perform a wide
array of tasks and manage organization administrative responsibilities. The following are examples
of typical duties performed as the Graphics Services Director. Other duties may be required to be
executed due to the dynamic nature of the design and management discipline.
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Manages overall day to day activity of company office, projects, and staff under the direction
of company owners, and assists in the facilitation of company business necessities including:
payroll and benefits, budgeting, strategic development, human resources, and other assigned
business provisions.
Assign and supervise the activities of graphic design staff.
Manage project budgets, schedules, and resources.
Develop and implement program policies and quality standards.
Review and approve the creation of designs, concepts, and sample layouts based on
knowledge of layout principles and esthetic design concepts.
Consult with clients to discuss projects and design.
Manage the development of graphics and layouts for product illustrations, company logos,
and Internet web sites.
Research, design, write and edit complex projects to ensure quality work for clients.
Manage, plan, analyze, and create visual solutions to problems.
Develops expectations for content and quality of design at various stages of project.
Interface with marketing staff to develop visual media concepts; work in conjunction with
clients, writers, photographers, and vendors to resolve issues and complete projects.
Select and hire employees.
Train and evaluate employees to enhance their performance, development, and work product.
Address performance issues and make recommendations for personnel actions.
Revision Date, Job
Status, and Job Title
Essential Function
and Roles
Disclaimer
Typical Duties and
Responsibilities
Supervision
Given/Received
Supervision Given/Received: Interacting with both the staff of the organization and its customers on
a routine basis, the Graphics Services Director provides direct supervision of all employees, their
work, and customer communications, ensuring subordinates produce products and services on
schedule, at acceptable levels of quality and cost with safety adhering. Receives supervision from
company owners and delegated stake holders.
Minimum Qualifications: The perfect candidate will be flexible, energetic, self-motivated, quickthinking, and able to juggle multiple and diverse responsibilities with a strong emphasis on
organization. In addition, this position must understand the overall plan for the company and set
specific goals for the organization that are aligned and communicate those goals to staff clearly.
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required.
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Minimum
Qualifications
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Bachelor's degree in fine arts, graphic design or related discipline. An equivalent combination
of education and extensive work experience will be considered on a pro-rated basis as a
substitute for degree requirement.
Five years of supervisory experience in graphic design or related field of work.
Superior interpersonal and communication skills.
Experience working with graphic design and multi-media tools, equipment and techniques.
Superb understanding of general graphic arts business practices, communications, and
policies, with the ability to update and revise vital company dependent documents and media.
Knowledge of application packages to create visual communication vehicles.
The ability to successful complete evaluations bias free and ability to exercise best business
practices.
Demonstrated commitment to cultural diversity and ability to work with individuals or
groups with diverse backgrounds.
Preferred Qualities: To perform this job at a more optimum level, it is preferred but not required
that an individual be able to perform or have substantial knowledge of the following:
Preferred
Qualities
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Unparalleled knowledge of business and management principles involved in strategic
planning, resource allocation, human resources modeling, leadership technique, production
methods, and coordination of people and resources.
Comprehension of principles and processes for providing customer and personal services
including but not limited to: customer needs assessment, meeting quality standards for
services, and evaluation of customer satisfaction.
Ability to consider the relative costs and benefits of potential actions and choose the most
appropriate resolution to achieve company success.
Understanding of methods for showing, promoting, and selling products or services including
marketing strategies and tactics, product demonstration, sales techniques, and sales control
systems.
First-rate human relations skills to select, develop, mentor, discipline and reward employees.
Superior planning and time management skills.
Excellent interpersonal skills communicating with internal and external audiences.
Strong personal computer and business solutions software skills.
Job Advertisement
Job advertisements are one of the most
expensive items in the hiring process and you
want the investment to work for you.
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Criteria
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Now Hiring
Graphic Services
Manager
Company Logo
Attraction
Quotient
NCSU Graphics, INC.
NCSU Graphics Inc. is seeking a highly motivated and skilled management
professional to lead, guide, and direct staff to perform a wide array of
graphics tasks and manage organizational operations.
What NCSU Graphics, Inc. has to offer:
 Sign on bonus
 Medical and disability insurance
 Vacation and sick pay
 401K Plan
 Great work environment
 Competitive base pay
Minimum Qualifications:
 Bachelor's degree in business administration, graphic design, or related
discipline.
 Five years of supervisory experience in graphic design or related field of work.
 Experience working with graphic design and multi-media tools, equipment and
techniques.
 Superb understanding of general graphic arts business practices,
communications, and policies, with the ability to update and revise vital
company dependent documents and media.
 Ability to demonstrate commitment to cultural diversity and ability to work
with individuals or groups with diverse backgrounds.
For additional information or to apply online:
www.ncsu-graphics.com/careers
(919)550-3300; 1500 Wolfpack Way Suite 101 Raleigh, NC 27605
Graphic Inc. values quality and diversity in the workplace as a proud EEO / Affirmative Action Employer.
Succinct
Description of
Needs
Attraction
Quotient
Minimum
Qualifications
Contact
Information &
How to Apply
EEO Statement
Graphic Arts Executive Assistant
• Tell me about a situation when several people gave
you assignments due around the same time? How did
you decide what order to do them? Was that a
successful approach to take? Why?
• Tell me about a time when you had people give you
assignments without complete instructions? How did
you handle it? What was the end result?
• What keeps you challenged, as a clerical or
administrative support person? Is it enough?
• Which sort of manager (tenant, co-worker) do you find
hardest to work with? What did they do that bothered
you? How did you resolve this situation?
Recruitment
Plan
Job
Descriptions
Advertisement
Interview
Questions
Application
Criteria
Selection
Template
Graphic Services Director
• How do you typically stay in the information loop and
monitor your staff’s performance?
• Give an example of a situation where you could have
been more effective at a previous job. What caused
you to be ineffective? What did you ultimately learn
from this situation?
• How have you confronted subordinates when their
results were unacceptable? What suggestions did you
provide to increase their quality of work?
• Tell me about a time when you failed to complete a
project on time. Looking back how would you have
done things differently to produce a successful
outcome?
Recruitment
Plan
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Descriptions
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Interview
Questions
Application
Criteria
Selection
Template
Graphic Services Director
Rating Scale
3 – Excellent
2 – Competent
1 – Needs Improvement
COMPETENCY
WEIGHT OF
FACTORS
Determine weighting
of factors to be
evaluated by
percentage
TOTAL
Multiply rating
evaluation times
percentage
COMMENTS
Plan & Organize:
15%
Ability to manage several projects and allocate time and
resources to completing task at hand.
Communication:
15%
Ability to set specific goals for the organization that are
aligned and communicate those goals to staff clearly.
Customer Service:
10%
Ability to provide services to both staff and customers of the
organization.
Teamwork:
10%
Ability to bring individuals together with different skills to
achieve a common goal.
Flexibility:
10%
Ability to work within every area including administrative and
business functions.
Knowledge and experience in field:
15%
Five or more years of supervisory experience in graphic
design or related field of work.
Leadership:
25%
Assign and supervise the activities of graphic design staff.
Recruitment
Plan
Job
Descriptions
Advertisement
Interview
Questions
Application
Criteria
Selection
Template
NCSU Graphics, Inc.
 Questions
 Comments
NCSU Graphics, INC.
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