Confidential
Job Description
Role title:
ProjectManager (NTQ) – South / North
Version number:
Reports to:
Head of Property
Function:
Property
GGS:
GGS13
Location:
Amersham
Organisation
structure &
department profile:
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Created by:
Role purpose:
Juliette Wallace
Date:
March 2014
HR Partner:
Sarah Molloy
Date:
March 2014
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(Chris Stevens)
The Property Department is responsible for the estate
management and implementation of property and planning
strategies across the shared and unilateral network property of EE
& H3G and to ensure Suppliers adhere to agreed guidelines when
undertaking work or upgrades on the network property estate.
This role is to manage MBNL’s At Risk sites and the end to end
delivery of alternative site solutions and/or replacement site
coverage within timescales to minimise the impact and ensure no
loss in coverage.
Director:

Key Responsibilities
&Accountabilities:
(In priority order)
1.1
Manage and coordinate MBNL’s internal teams, Managed Service
Providers and/or 3rd Party Suppliers to identify solutions to secure
continued occupation and/or extended or replacement site
coverage for sites identified as “At Risk”(including sites under
Landlord Notice to Quit and equipment moves).
Ensure costs are minimised including site design costs in
accordance with best network at least cost principles.
Responsible for project managing the end to end delivery by
MBNL’s Suppliers of alternative site designs, replacement site
coverage &major equipment moves.
Chair and manage At Risk site regular reviews with Suppliers,
internal teams and Shareholders as appropriate to ensure MBNL’s
strategy and procedures are being implemented, reported on and
adhered to.
Manage 3rd party SLA performance and instigate any recovery
plans.
Responsible for ensuring capex design costs are minimised.
Responsible for ensuring Opex costs are controlled/minimised.
Responsible to ensuring that the costs/instructions for Technical
Support services provided by MBNL Suppliers are minimised.
Work with the MBNL Surveyors and external Suppliers to
categorise site risks and report on all sites with a high risk of not
achieving replacement site coverage within timescales
Maintain a database of “At Risk” sites, ensuring their risk level is
appropriately recorded by considering all likely eventualities.
Seek opportunities for continuous improvements and update
MBNL’s processes, strategies and reporting as appropriate, having
first engaged with all relevant parties, in order to support MBNL’s
internal teams and Suppliers and Shareholders.
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MBNL Project Manager(NTQs)
Confidential
Key Challenges:
(in priority order)
People
Management:
key challenges specific to the role

Ensuring no loss of coverage due to a Forced Site Move or Notice
To Quit.
 Understanding when to change the “risk level” of a site (either
increase or decrease), and ensuring all appropriate work is carried
out according to risk level assigned to the site.
 Ability to prioritise and manage workloads to ensure all statutory
and/or legal requirements are met.
Line Manager?
no
Virtual (project) Manager of people?
Yes - suppliers
Responsible for:
allocation of work (task based)
Yes (to supplier)
setting direction (objective based)
yes (to supplier)
performance management
yes (of supplier)
recruitment
no
absence management
no
No of direct reports:
None
Overall team size (headcount):
None
Other People Mgt
comments:
Financial:
Other Financial
Impact comments:
Key Relationships:
(level, nature &
purpose)
Budget manager
No
OPEX responsibility
£
direct / indirect / n/a
CAPEX responsibility £indirect
direct / indirect / n/a
P&L responsibility
£
direct / indirect / n/a
The NTQ Project Manager will be responsible for control of costs,
ensuring best value solutions and costs of solutions are minimised.
within own function:
 Required to work closely with the MBNL Legal Team & Property
Surveyors regarding site specific risks, legal rights, processes and
strategies.
across other function:
 Required to interface with MBNL Deployment, MBNL Design and
MBNL Operations to ensure site specific risks are highlighted,
capex & opex costs minimised, innovative design solutions are
progressed
external suppliers:
 Required to manage external suppliers, Supplier contracts and
SLAs for performance management and ensure costs are
achieved within budget.
external customers:
 Required to interfacewith MBNL’s Shareholders regarding high risk
site specifics.
Other key relationship comments:
Key MBNL
behaviours
(Chris Stevens)
One Team: Part of the MBNL family, we support each other
Trust & Integrity: Morally, doing the right thing. What I say is what I
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MBNL Project Manager(NTQs)
Confidential
Critical Knowledge
& Experience (non
time related):
do. Consistency through thoughts, words and actions.
Take Responsibility: No sloping shoulders. Be accountable for your
own actions. Don’t pass on problems.
Not Arrogant: Don’t be dismissive of others views & opinions. Don’t
be aloof, or self-important.
professional / technical
professional qualifications or equivalent; technical skills
must have:
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nice to have:
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Project Management experience of telecoms end
to
end
new
site
deployment
and
decommissioning activities.
Ability to communicate on many levels
Ability to collate and manipulate data/information
in order to identify/determine best solutions
Ability to deal with many multiple small projects
(up to 300 in-flight At Risk sites at any one time)
A good end to end knowledge of the activities
required to acquire, design and build
replacement sites and decommission at risk sites
Knowledge to interpret telecoms legal agreement
rights – lift and shift notices, obligations on the
landlord & tenant, notices to terminate
A basic technical knowledgeof Supplier activities
such as cell planning, transmission planning and
delivery, equipment provision, activation of sites
in order to appropriately manage the Supplier.
business / context
internal company knowledge (policies; procedures; strategies); industry
background; knowledge of external market
Skills and
knowledge:
must have:

Good understanding
management
nice to have:

Understanding
procedures
of
of
MBNL’s
Project
financial
processes
Skills and knowledge required for recruitment purposes should be recorded
here. Please select from the list below
 Planning & Organising
 Working Collaboratively
 Influencing & Persuading
 Delivery of Results
 Focusing on the Customer
Any other
comments:
(Chris Stevens)
and
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MBNL Project Manager(NTQs)