Cosmetics & Toiletries & National Newspapers Latest intelligence from Newsworks March 2009 Structure of today’s presentation Role of newspapers for women Science and newspapers TV & Newspapers, the perfect partnership How newspapers work versus magazines How brands can make their advertising work harder: Attitudes towards cosmetics and toiletries advertising in newspapers Do similar ad formats confuse? Impact of ad size Awards Topicality/Newsworthiness Celebrity endorsement vs model vs product Multiple executions What can Boots teach brand advertisers? Conclusions Women spend time with their newspaper 11m women 70% of read a newspaper women readers spend more than every weekday half an hour with their papers Source: NRS, NMA Women and Newspapers Newspapers are picked up and read on three separate occasions during the day Papers have a vital role in women’s lives Source: NMA Women and Newspapers research Women value their newspaper as ‘Purposeful Pleasure’ On average 11 million women read a national newspaper each day The Purpose The Pleasure The Experience to get informed of feeling I am using my brain mentally stimulating relaxing of a feeling of worthwhile time for me Source: NMA Women and Newspapers research How readers feel reading a quality newspaper Relief…it’s the first time in the day on my own, first time in the day for me Very interested, passionate, angry wanting to start a conversation about it A sense of anticipation Time for me, but it’s useful as well Questioning Luxury time Source: NMA Emotional Connections research Focused Relaxed Private, in my own little world Proud of myself, for making time for me, and for getting informed Escapism, almost transient… my head is busy, but it calms me down… time out from the rest, in a capsule That light bulb moment something switches you on It’s vital… it restores me Very knowledgeable Inspired How readers feel reading a mid market/tabloid newspaper Relaxed and unstressed Shocked, surprised, interested, Astounded by what I read Comfortable Escape into your paper for a little bit Saddened, sickened, incensed Amused When you watch TV you switch off, when you read the paper you switch on Me time I feel off the leash Happy Source: NMA Emotional Connections research Quiet time Informed, up to date Newspaper readers – a receptive frame of mind 76% agree I’m in a more receptive frame of mind when reading a paper so absorb factual information as well as enjoy the pictures in the advertising Source: BMRB/Cosmetics & Toiletries Sep08 (Women 1378) Women’s perceptions of newspapers when thinking about Cosmetics and Toiletries 89 Fashion and lifestyle pages are eye-catching Seeing adverts next to related articles makes them more memorable and relevant 85 Full page adverts in newspapers really grab my attention 79 I often try the toiletries & cosmetics products that have been reviewed 77 I use my newspaper as a source of information, including new toiletries & cosmetics products 75 I see a product that interests me in a newspaper I often rip it out & refer to it later when shopping 72 Companies that advertise in newspapers show they are really confident in the product I often look out for what papers say celebrities are buying &think about trying same products Source: BMRB/Cosmetics & Toiletries Sep08 (Women 1378) 68 46 Newspapers provide an ideal context for science claims 96% 93% like to have as much information as possible when considering scientifically developed products want evidence if a product makes a bold claim like ‘teeth whitening’ or ‘antiageing’ 81% 72% agree newspapers are an important source of information for new products with scientific claims agree I’m more open to scientific messages if I read about them in newspapers because I expect newspapers to check & verify facts Source: BMRB/Cosmetics & Toiletries Sep08 (Women 1378) How confident are you of the terms being used %? Collagen 26 45 22 Elastin 13 34 28 25 Retinol 13 35 29 23 Penta… 10 Ceramides 7 33 30 22 29 Beta-…6 15 Fibro Plastyl 5 12 27 27 24 42 I know exactly what this means and could confidently explain it I have a fair idea what this means I have only a vague idea what this means 52 59 Nutrileum 5 11 21 63 Pro-Xylane 4 11 22 63 Source: BMRB/Cosmetics & Toiletries Sep08 (Women 1378) 7 I have heard term but I have no idea what it means/never heard the term Newspapers the most prevalent information source for Horizon programme featuring Boots No7 Protect & Perfect 15% 27% 39% 29% Saw Horizon programme on TV Read about Horizon programme in newspapers Never heard/read/seen anything about it Source: BMRB/Cosmetics & Toiletries Sep08 (Women 1378) Was told about programme by friend/relative/colleague Newspaper coverage multiplies the audience 1.9 million viewers Source: BMRB/Cosmetics & Toiletries Sep08 (Women 1378) 33.4 million readers Seeing the newspaper articles….. 95% 85% 83% 41 43 44 41 45 50 … made me notice advertising for the product more … made me more likely to … made me more inclined to believe in the product's antibuy Protect & Perfect ageing claims Agree Source: BMRB/Cosmetics & Toiletries Sep08 (Women 1378) Agree strongly Newspaper readers spend more than TV viewers on many beauty products sectors Average £ spend per household All Heaviest third TV viewers Regular newspaper readers Skincare 44.36 42.58 47.44 Bath Additives 15.82 16.44 15.61 Dentifrice 11.38 10.91 12.11 Razors 10.33 11.03 10.99 Toothbrushes 10.30 9.43 10.47 Mouthwash 6.78 6.99 7.40 Suncare 5.20 5.59 6.06 Hair sprays 2.81 3.31 3.59 Toilet soaps 2.38 2.40 2.78 TNS Category Population OOOs. All households 25017. Heaviest third TV = 6886. Regular newspaper readers = 6886. Heaviest third TV is 37% of TV Source: TNS Worldpanel – 52 weeks ending 28 Dec 2008 Variety of newspaper types provides more targeting opportunities Average £ spend per household All Heavies t third TV viewers Regular readers of qualities Regular readers of mids Regular readers of pops Bath Additives 15.82 16.44 11.63 15.45 17.57 Razors 10.33 11.03 9.78 11.43 12.04 Body sprays 1.82 2.32 0.90 1.49 2.49 Shampoo/con d 18.83 18.76 14.41 18.40 18.45 Deodorants 17.86 19.70 12.53 17.33 21.22 Hair colourants 9.23 11.76 5.61 9.70 10.11 Liquid soap 4.25 4.24 4.37 4.69 4.22 TNS Category Population OOOs. All households 25017. Heaviest third TV = 6886. Regular qualities = 1699. Regular mids = 2537. Regular pops = 2992 Heaviest third TV is 37% of TV Source: TNS Worldpanel – 52 weeks ending 28 Dec 2008 Variety of newspaper types provides more targeting opportunities by brand Average £ spend per household All Heaviest third TV viewers Regular readers of qualities Regular readers of mids Regular readers of pops 3.14 3.48 2.67 3.28 3.72 1.09 1.05 1.31 1.29 1.24 Simple 1.61 1.34 1.78 1.54 1.40 Garnier Skin Naturals 1.93 1.93 1.48 2.41 1.57 TNS Category Deodorant Sure Mouthwash Dentyl pH Skincare Population OOOs. All households 25017. Heaviest third TV = 6886. Regular qualities = 1699. Regular mids = 2537. Regular pops = 2992 Heaviest third TV is 37% of TV Source: TNS Worldpanel – 52 weeks ending 28 Dec 2008 Variety of newspaper types provides more targeting opportunities by brand Average £ spend per household All Heaviest third TV viewers Regular readers of qualities Regular readers of mids Regular readers of pops Sensodyne 1.7 6 1.60 2.53 2.28 1.54 Aquafresh 1.6 9 1.66 1.43 1.52 1.83 Elnett 0.5 8 0.62 0.78 1.29 0.77 Silvikrin 0.7 1 0.79 0.64 1.00 1.21 TNS Category Dentifrice Hairsprays Population OOOs. All households 25017. Heaviest third TV = 6886. Regular qualities = 1699. Regular mids = 2537. Regular pops = 2992 Heaviest third TV is 37% of TV Source: TNS Worldpanel – 52 weeks ending 28 Dec 2008 Variety of newspaper types provides more targeting opportunities by brand Average £ spend per household All Heaviest third TV viewers Regular readers of qualities Regular readers of mids Regular readers of pops Pantene 2.04 2.06 1.43 2.23 1.97 Charles Worthington Results 0.39 0.30 0.41 0.32 0.29 0.58 0.60 0.39 0.67 0.73 0.87 1.11 0.30 1.58 1.43 TNS Category Shampoo/Cond Toilet soap Dove Suncare Piz Buin Population OOOs. All households 25017. Heaviest third TV = 6886. Regular qualities = 1699. Regular mids = 2537. Regular pops = 2992 Heaviest third TV is 37% of TV Source: TNS Worldpanel – 52 weeks ending 28 Dec 2008 2008 Cosmetics & Toiletries Ad Spend % by medium Newspapers TV 11.2 5.8 Magazines 8.6 21.6 25.2 25.2 18.6 7.2 32.9 16.1 12.3 12.8 23.9 3.6 3.1 7.3 9.9 13.6 67.5 65.9 52.6 53.7 Bath Toiletries Beauty Aids Source: NMR Others 56.5 44.9 Hair Products Fragrances Personal Hygiene Total Newspapers’ audience profile complements TV with a profile that is relatively young, ABC1 and London Newspaper audience delivery indexed against commercial TV 159 149 138 119 111 107 Commercial TV indexed @ 100 Men 16-24 25-44 AB C1 London TV: Index v Popn 88 73 92 66 90 79 NPs: Index v Popn 105 101 98 105 100 118 Source : BARB Jul – Dec 2008 / NRS Jul – Dec 2008 Newspapers offer high coverage of women 25.2m 17.8m Women Women who read a newspaper in a week 11.4m Source: NRS Apr 08 – Sep 08 Women who read a magazine in a week Newspapers deliver immediacy Time taken to reach 96% of readers Women’s monthlies 171 days Women’s weeklies 88 days National newspapers Source: NRS - Accumulation Curves 1 day Role of newspapers and magazines for women Magazines Newspapers 84 75 72 66 66 62 51 49 54 44 42 23 13 Provides information that is current and up to date Reading is a ritual that keeps me in touch It is more informative than other media Source: BMRB/Cosmetics & Toiletries Sep08 (Women 1378) It gives me ideas and things to talk about When I read I feel totally absorbed in what I’m doing There’s too much advertising 15 Quite often clothes & beauty products featured are not available in the shops Women’s perceptions of newspapers vs magazines Best buys and product reviews are more credible in the newspaper 62 I prefer newspaper reviews to magazine reviews because they give you more objective information 54 I seem to notice adverts in my newspaper far more than magazines as there are fewer adverts Products advertised in newspapers tend to be more unique and special Source: BMRB/Cosmetics & Toiletries Sep08 (Women 1378) 47 42 Advertising in newspapers grabs attention more It was larger and as there were much less adverts it stood out. In Elle mag there were too many adverts and they all start to blend in together % of women marking ad with Post-it note page ad 66% dps* 44% * Ad for Estée Lauder Bold Volume lifting mascara Source: BMRB/Cosmetics & Toiletries Impact study,Sep08 (Women 142) Standout higher in newspapers than magazines …You don't expect to see cosmetic advertising in newspapers % of women marking ad with Post-it note 25x4 ad 61% page ad 44% Source: BMRB/Cosmetics & Toiletries Impact study,Sep08 (Women 142) Standout in newspapers almost 3 times higher The magazine is full of fashion adverts but the newspaper isn't. It's a full page in the newspaper so it’s bigger % of women marking ad with Post-it note page ad 39% page ad 14% Source: BMRB/Cosmetics & Toiletries Impact study,Sep08 (Women 142) Newspapers generate higher unprompted recall Evening Standard Elle The Times Grazia 16% 16% 15% 14% 12% 11% 10% 9% 7% 7% 3% * Mascara mentions in magazines do not refer solely to the “test” ads Source: BMRB/Cosmetics & Toiletries Impact study,Sep08 (Women 149) Category prompt delivers higher recall for newspaper ads % mentioning test brands following category prompt Estée Lauder Lancôme Mango 27% 24% 23% 11% 11% 2% Evening Standard Elle The Times Source: BMRB/Cosmetics & Toiletries Impact study,Sep08 (Women : Times 128, Grazia 147, Standard 128, Elle 149) Grazia Evening Standard Elle Stronger ad recognition in newspapers % recognising Estée Lauder Lancôme 79% 68% Evening Standard Elle Source: BMRB/Cosmetics & Toiletries Impact study,Sep08 (Women : Times 128, Grazia 147, Standard 128, Elle 149) 72% The Times 65% Grazia Newspaper advertising surprises and delights It was a full page advert. You could really tell it was an Estée Lauder product advert Whole page ad, nice eyes/ eyelashes, nice black/gold mascara tube It was a full page advert. You could really tell it was an Estée Lauder product advert I love mascara and normally take time to read ads. Woman's lashes looked great It’s huge! It stands out against the whole look of the articles. It’s unexpected. The model's face is bright clear and beautiful. Source: BMRB/Cosmetics & Toiletries Impact Full page colour ad on the "typical" news page. Big picture of the product and huge eyelashes on the model Brands can benefit from ‘positivity effect’ in papers It’s mascara in a newspaper The fact that it's in a newspaper makes it stand out more. I noticed the info on the 'new' mascara, it seemed interesting The size of the ad, the fact that it was on the right hand page. I didn't notice the same ad in Grazia The colour advert is very striking against the newspaper print. The picture of the girl with beautiful lashes is very striking Large advert for mascara which is something I wear The model's eyes. It took up 3/4 of the page as well in colour. Made it stand out against the writing Source: BMRB/Cosmetics & Toiletries Impact Newspaper ads convey status , authority and universal appeal Main messages from using a newspaper to advertise mascara (open-ended) Universal appeal 38 High quality/ premium, product 19 For women who care about fashion but don’t read magazines 16 For business/ professional people 12 I’m new buy/try me Targeting a more sophisticated clientele The manufacturers wish to reach a wider audience with these adverts. They seem to be bold and confident in featuring full-length ads in the newspapers 9 8 Source: BMRB/Cosmetics & Toiletries Impact study,Sep08 (Women 149) Exclusive, high profile, important That they are more serious products, possibly more for professional women who would be more likely to read the paper than a fashion magazine Newspapers have clear advantages for consumers Main advantages of advertising in a newspaper (open-ended) Wider range of potential customers 38 28 Wider readership Fewer adverts to compete against 15 Newspapers seen every day 10 More people read newspapers 10 Gives people gift/ new product ideas 6 Source: BMRB/Cosmetics & Toiletries Impact study,Sep08 (Women 149) Advertising in a newspaper provides a "day to day" instead of a once a month/or week hit, reaching a much bigger market (including men that want to treat their ladies with a quality gift!) There are not as many adverts so yours might stand out more. The magazines are full of adverts and I tend to skip past them as there are just too many to take in. Newspapers have clear advantages for consumers The reader of a newspaper is more likely to be a professional and may therefore be willing to purchase more expensive beauty products, such as Estée Lauder, because it is important for their career to look their best. It makes it more noticeable. I stopped to read the mascara adverts in the newspapers but didn't bother with the magazine ones Not just targeting readers of fashion magazines. You're not vying with a lot of other mascaras in the fashion magazines People read the papers more and believe in newspapers more than mags credibility Source: BMRB/Cosmetics & Toiletries Impact Women may make an impulse purchase after work / lunch break More exposure and less adverts in the newspaper so would be more noticeable Women like to see their interests reflected in editorial and ads 70% felt that seeing cosmetics and toiletries adverts in their newspapers made the paper more relevant to them Brand recognition Many women’s toiletries and cosmetics press ads appear to use similar ‘formula’, eg Hair care – model/celebrity head shot, shiny hair often spread out, pack Eye make-up – model/celebrity head shot, eyes highlighted, pack Depilatory/body care – model leg/body shot, pack Does format similarity cause confusion? 61% agree it’s often hard to tell which toiletry or cosmetic is being advertised as the ads looks so similar To further understand levels of potential confusion and identify how well brands convey brand identity by other means, 15 ads were shown with the brand names removed Strong identities for top haircare brands Published ad De-branded ad Correct brand % 73 71 Source: BMRB/Cosmetics & Toiletries Sep08 (Women 107, 211, 212) 61 53 Brand confusion potential for less familiar brands Published ad De-branded ad Correct brand % 20 Source: BMRB/Cosmetics & Toiletries Sep08 (Women 107, 211, 212) 5 Branding challenge for mascara brands Published ad De-branded ad Correct brand % 65 59 Source: BMRB/Cosmetics & Toiletries Sep08 (Women 107, 211, 212) 30 24 Innovations benefit from clear logos Published ad De-branded ad Correct brand % Branding score in main study % 23 Source: BMRB/Cosmetics & Toiletries Sep08 (Women 107, 211, 212) 77 High interest category but big difference in individual ad performance Average response across 6 Branding & Response Metrics 79 61 30 Boots Soltan Once Face sun cream Pantene Pro-V Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Boots Soltan 107, Pantene 108) Average single ads (75) Women’s Cosmetics and Toiletries – Top and Bottom Ads Branding is strong 88 Gives me enough information to decide whether brand is for me 77 85 Gives me a reason to go out and buy this brand 87 I would stop and look rather than turning the page Surprising and gets me to think 62 differently about the brand Average response – 75 single ads Boots Soltan Once Face 74 Pantene Pro-V Haircare 25 x 4 Helps me connect and identify more strongly with the brand Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Boots Soltan 107, Pantene 108) Women’s Cosmetics and Toiletries – Top and Bottom Ads % +27 +19 +32 Distinctive 63 Involving Interesting 56 50 Disturbing Soothing 24 2 0 2 Unpleasant 39 9 13 Average response – 75 single ads 11 31 Irritating Gentle Boots Soltan Once Face Pantene Pro-V Haircare 25 x 4 +/- Difference top vs bottom Pleasant Boring Weak Dull -43 -35 Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Boots Soltan 107, Pantene 108) -47 Women’s Cosmetics and Toiletries – Highest & lowest active engagement % +49 +48 +41 Distinctive 68 Involving 63 Interesting 61 Disturbing Soothing 20 2 0 2 Unpleasant 10 Pleasant 28 12 12 24 Irritating Gentle Average response –75 single ads Estée Lauder Turbolash Mascara Estée Lauder Re-Nutriv Skincare 25 x 4 +/- Difference highest vs lowest Boring Weak Dull -47 -46 Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Estée Lauder Turbolash 104, Re-Nutriv 102) -44 Larger ad sizes perform more strongly but …. Average response across 6 branding & response metrics by size of ad % 64 57 53 Full Page Av (50 ads) Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378) Half Page Av (14 ads) 25 x 4 Av (11 ads) Creative strength makes a bigger difference Branding & response average for top and bottom ads in each size 79 67 62 41 41 30 Full Page Highest scoring ad Half Page Lowest scoring ad Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378) 25 x 4 Bigger ads generate stronger responses Branding is strong 79 It reminds me of TV ads for this manufacturer I would stop and look rather than turning the page 75 64 Placing the ad next to this type of article makes it seem more interesting and relevant 59 48 Surprising and gets me to think differently about the brand 64 73 Average response – 75 single ads Boots No7 Instant Radiance full page Gives me enough information to decide whether brand is for me Boots No7 Instant Radiance ½ page Boots No7 Instant Radiance 25 x 4 Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Boots each ad 108) 62 Gives me a reason to go out and buy this brand Helps me connect and identify more strongly with the brand Bigger ads are more actively engaging % Distinctive Involving Interesting 44 42 Disturbing Soothing 30 34 1 0 2 Unpleasant 16 18 Irritating 24 Boring Average response – 75 single ads Boots No7 Instant Radiance full page Boots No7 Instant Radiance ½ page Boots No7 Instant Radiance 25 x 4 Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Boots each ad 108) Pleasant 37 54 Weak Dull Gentle Awards have potential to boost sales If you saw a product that had been given this award, would it make you more likely to buy? A little more likely to buy % 23 41 Source: BMRB/Cosmetics & Toiletries Sep08,1378 women) 39 17 42 14 13 13 11 39 40 37 34 Handbag 48 Sunday Times Boots Consumer survey 43 19 NW 20 In-style 38 Much more likely to buy % Boots Soltan Face - Sunday Times Style 55% notice award and among those who notice… 41 37 54 53 More inclined to believe claims More likely to buy 47 40 More likely to find out more about product Strongly agree Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Boots Soltan 107, Notice award 59) Agree Nivea Visage DNAge - Product of the Year 76% notice award and among those who notice… 21 24 22 71 62 More likely to find out more about product More inclined to believe claims Strongly agree Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Nivea Visage 108, Notice award 82) Agree 60 More likely to buy L’Oréal Elnett Satin Hairspray - InStyle 43% notice award and among those who notice… 31 33 56 58 53 More likely to find out more about product More inclined to believe claims More likely to buy Strongly agree Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, L’Oréal Elnett 104, Notice award 45) Agree 33 Topical relevance and immediacy heightens ad response 6 Branding & Response Metrics Overall Average: 61 Topical ads: 66 Branding is strong 72 It reminds me of TV ads for this manufacturer 58 I would stop and look rather than turning the page 72 Placing the ad next to this type of article 69 makes it seem more interesting and relevant 55 74 62 Gives me enough information to decide whether brand is for me Average response – 75 single ads Average response – 12 topical ads Surprising and gets me to think differently about the brand 62 Gives me a reason to go out and buy this brand Source: BMRB/Cosmetics & Toiletries Sep08 (75 ad average 1378, Topical ad average 1277) Helps me connect and identify more strongly with the brand Topicality and immediacy create higher engagement % +6 +6 +3 Distinctive Involving Interesting 50 46 43 Disturbing Soothing 28 3 Unpleasant 4 Pleasant 38 5 14 Average response – 75 single ads Average response – 12 topical ads +/- Difference topical average vs all ads average 16 35 19 Irritating Boring Gentle Weak Dull -6 -6 -6 Source: BMRB/Cosmetics & Toiletries Sep08 (75 ad average 1378, Topical ad average 1277) Women’s Cosmetics and Toiletries – Rimmel Sunshimmer Instant Tan Mousse Branding is strong 77 It reminds me of TV ads for this manufacturer I would stop and look rather than turning the page 76 63 Placing the ad next to this type of article makes it seem more interesting and relevant 78 59 70 Average response – 75 single ads Rimmel Sunshimmer 57 Gives me enough information to decide whether brand is for me 65 Helps me connect and identify more strongly with the brand Gives me a reason to go out and buy this brand Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Rimmel 107) Surprising and gets me to think differently about the brand Women’s Cosmetics and Toiletries – Rimmel Sunshimmer Instant Tan Mousse % +29 +11 +10 Distinctive 73 Involving Interesting 51 50 Disturbing Soothing 9 3 Unpleasant 5 Pleasant 34 7 8 13 14 32 Irritating Average response – 75 single ads Gentle Boring Rimmel Sunshimmer +/- Difference vs average Weak Dull -8 -12 -12 Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Rimmel 107) Women’s Cosmetics and Toiletries – Banana Boat Dry Oil Ultramist Branding is strong It reminds me of TV ads for this manufacturer 69 79 I would stop and look rather than turning the page 51 Placing the ad next to this type of article makes it seem more 83 interesting and relevant 60 Surprising and gets me to think differently about the brand 67 Average response – 75 single ads Banana Boat Dry Oil Ultramist 84 66 Helps me connect and identify more strongly with the brand Gives me enough information to decide whether brand is for me Gives me a reason to go out and buy this brand Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Banana Boat 108) Women’s Cosmetics and Toiletries – Banana Boat Dry Oil Ultramist % +12 +17 +11 Distinctive 56 Involving 57 Interesting 51 Disturbing Soothing 26 2 Unpleasant 5 Pleasant 32 7 9 11 30 14 Irritating Average response – 75 single ads Gentle Boring Banana Boat Dry Oil Ultramist +/- Difference vs average Weak Dull -11 -11 -11 Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Banana Boat 108) Celebrities strengthen branding, standout and TV link 6 Branding & Response Metrics Overall Average: 61 Product only ads: 60 Ads featuring model: 61 Ads featuring celebrity: 64 Branding is strong It reminds me of TV ads for this manufacturer 70 Placing the ad next to this type of article makes it seem more interesting and relevant I would stop and look rather than turning the page 73 70 63 53 Surprising and gets me to think differently about the brand 60 71 Average response – 75 single ads Average response – 21 product ads Gives me enough information to decide whether brand is for me Average response – 39 model ads Average response – 15 celebrity ads Source: BMRB/Cosmetics & Toiletries Sep08 (75 ad average 1378) 58 Gives me a reason to go out and buy this brand Helps me connect and identify more strongly with the brand Product-only ads can feel more dull % Distinctive Involving Interesting 45 39 39 Disturbing Soothing 30 2 3 4 Unpleasant 40 16 18 41 22 Irritating Gentle Average response – 75 single ads Boring Average response – 21 product ads Average response – 39 model ads Average response – 15 celebrity ads Source: BMRB/Cosmetics & Toiletries Sep08 (75 ad average 1378) Weak Dull Pleasant But there’s no hard & fast rule….. Creative impact and product type affect celebrity ad responses Branding is strong 88 It reminds me of TV ads for this manufacturer 84 I would stop and look rather than turning the page 74 Placing the ad next to this type of article makes it seem more interesting and relevant 63 56 Surprising and gets me to think differently about the brand 64 82 Gives me enough information to decide whether brand is for me L’Oréal Elnett Satin Hairspray 69 Gives me a reason to go out and buy this brand L’Oréal Casting Crème Gloss ½ p Source: BMRB/Cosmetics & Toiletries Sep08 (Total 1378, L’Oréal Elnett 104, Casting Crème 108) Helps me connect and identify more strongly with the brand Product only ads can stimulate highly positive reactions Branding is strong 83 It reminds me of TV ads for this manufacturer I would stop and look rather than turning the page 81 65 Placing the ad next to this type of article makes it seem more interesting and relevant 60 56 69 75 Gives me enough information to decide whether brand is for me Average response – 75 single ads Clarins Instant Smooth Perfecting Touch product only Clarins Super Restorative Tinted Cream SPF20 Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Clarins 104, 105) Surprising and gets me to think differently about the brand 69 Gives me a reason to go out and buy this brand Helps me connect and identify more strongly with the brand Through feeling highly distinctive and interesting % Distinctive 60 Involving Interesting 54 52 Disturbing Soothing 24 0 2 3 Unpleasant 34 10 14 12 37 Irritating Gentle Boring Average response – 75 single ads Clarins Instant Smooth Perfecting Touch product only Clarins Super Restorative Tinted Cream SPF20 Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Clarins 104, 105) Pleasant Weak Dull But human interest can bring a benefit to life Branding is strong 73 It reminds me of TV ads for this manufacturer I would stop and look rather than turning the page 62 54 Placing the ad next to 83 this type of article makes it seem more interesting and relevant 54 Surprising and gets me to think differently about the brand 64 79 Average response – 75 single ads Gives me enough information to decide whether brand is for me Colgate product only ½ page Colgate model full page Colgate model 25x4 Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Colgate 107, 108, 106) 68 Gives me a reason to go out and buy this brand Helps me connect and identify more strongly with the brand And improve active engagement % Distinctive Involving Interesting 43 34 Disturbing 35 Soothing 24 0 Unpleasant 5 26 Pleasant 7 36 24 Irritating Gentle 31 36 Average response – 75 single ads Boring Weak Dull Colgate product only ½ page Colgate model full page Colgate model 25x4 Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Colgate 107, 108, 106) Multiple executions build brand responses more effectively Branding is strong Surprising and gets me to think differently about the brand It reminds me of TV ads for this manufacturer Gives me enough information to decide whether brand is for me Helps me connect and identify more strongly with the brand Dove go fresh Range campaign response Dove go fresh cucumber Deodorant single ad response Source: BMRB/Cosmetics & Toiletries Sep08 (Dove campaign 108, Dove cucumber deo Gives me a reason to go out and buy this brand Campaign engagement – Dove go fresh Range % -31 -23 -31 Distinctive Involving Interesting 35 Disturbing 35 Soothing 28 39 2 Unpleasant 6 44 Pleasant 4 24 Irritating Dove go fresh Range campaign response Boring Difference single ad vs campaign 41 Gentle Weak Dull Dove go fresh cucumber Deodorant single ad response +/- 21 22 +16 +18 +16 Source: BMRB/Cosmetics & Toiletries Sep08 (Dove campaign 108, Dove cucumber deo 107) Campaign effect versus single ad response – Nivea Branding is strong 54 Surprising and gets me to think differently about the brand It reminds me of TV ads for this manufacturer 55 44 48 56 Gives me enough information to decide whether brand is for me 44 Nivea campaign Nivea Visage DNAge single ad response Nivea Visage DNAge ½ page single ad response Source: BMRB/Cosmetics & Toiletries Sep08 (Nivea campaign 107, single ads 108, 108) Gives me a reason to go out and buy this brand Helps me connect and identify more strongly with the brand Multiple executions build brand engagement % more effectively -28 -23 -18 Distinctive Involving Interesting 30 31 Disturbing 32 Soothing 31 3 Unpleasant 6 Pleasant 31 3 35 Irritating Gentle 31 33 34 Boring Weak Nivea campaign +28 Nivea Visage DNAge single ad response Nivea Visage DNAge ½ page single ad response Dull +25 +25 +/- Difference Nivea Visage DNAge ½ page single ad vs campaign Source: BMRB/Cosmetics & Toiletries Sep08 (Nivea campaign 107, single ads 108, 108) Boots brands outperform competition Top women’s ad Top men’s ad All ads above average Consistency, celebrity, clarity Science and beauty, persuasion and engagement Women’s Cosmetics and Toiletries – Boots Average response across 6 Branding & Response Metrics 79 74 67 Boots Soltan Once Boots No7 Protect & Perfect Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Boots 108, 106, 107) Boots No7 Instant Radiance Brush Foundation 61 Average single ads (75) Men’s Toiletries and Cosmetics – Boots No7 For Men Protect & Perfect Branding is strong 82 It reminds me of TV ads for this manufacturer I would stop and look rather than turning the page 73 58 Placing the ad next to this type of article makes it seem more interesting and relevant 70 73 Surprising and gets me to think differently about the brand Average response – 18 single ads 70 Boots No7* Gives me enough information to decide whether brand is for me Source: BMRB/Cosmetics & Toiletries Sep08 (Average 320, Boots 113) 73 65 Gives me a reason to go out and buy this brand Helps me connect and identify more strongly with the brand Women’s Cosmetics and Toiletries – Boots No7 Protect & Perfect and Instant Radiance Brush Foundation Average response across 6 Branding & Response Metrics 74 67 64 62 61 60 57 53 Full page ½ page 53 25 x 4 Average per ad size: 50 full page ads, 14 ½ page ads, 11 25x4 ads Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Boots individual ads 106 – 108 each) Women’s Cosmetics and Toiletries – Boots No7 Protect & Perfect Range Branding is strong 82 It reminds me of TV ads for this manufacturer I would stop and look rather than turning the page 80 Placing the ad next to this type of article makes it seem more interesting and relevant Average response – 75 single ads Full page ½ page product only 76 77 68 71 75 Gives me enough information to decide whether brand is for me Surprising and gets me to think differently about the brand 69 Gives me a reason to go out and buy this brand ½ page with Keeley Hawes Source: BMRB/Cosmetics & Toiletries Sep08 (Average 1378, Boots No7 Protect & Perfect 108, 106,107 ) Helps me connect and identify more strongly with the brand L’Oréal UK Brands Charts • • • • • Garnier Garnier Ambre Solaire Lancôme L’Oréal Maybelline Summary & Conclusions • Newspapers are a perfect fit for women’s cosmetics and toiletries • • • • • • • • • • Large, younger, more upmarket readership reachable daily Compensate for weaknesses in commercial TV Emotionally engaging and information-rich context that confers credibility and status on advertised brands Attention-grabbing ads stand out from competition Newspapers deliver the ‘wow factor Topicality and newsworthiness boost responses Emotional engagement is key Strong brand identity is vital Celebrities can strengthen branding, standout and TV link Multiple executions build brand responses Don’t just take our word for it... put newspapers to the test for your brand • An NMA Effectiveness Test will help hone and measure national newspapers’ contribution to your brand: – Qual and quant pre-testing – Tracking – Web traffic measurement – Sales analysis • We work with Millward Brown – well known for their rigour and expertise in communications development • Brands participating in a test also benefit from matched investment from our newspaper stakeholders: – Across both print and online Appendix Cosmetics and Toiletries: Category Usage among newspaper readers Toothpaste Shampoo/condit… 95 100 94 99 Deo/antiperspirant 98 Bath/shower gel Fragrance/After… 87 Face cream Mascara 89 11 87 55 Mouthwash Post shave… 85 77 12 85 75 Sun care Self tan 93 34 Hair styling Foundation 97 96 46 18 74 44 34 54 Men Source: BMRB/Cosmetics & Toiletries Sep08 (Women 1378, men 320) Women Newspapers provide information and inspiration 84 76 75 68 72 66 66 62 58 59 4241 49 46 Newspapers Magazines Women Women Men Men 62 5654 51 50 44 44 38 37 26 23 13 Provides information that is current and up to date Reading is a ritual that keeps me in touch It is more informative than other media Source: BMRB/Cosmetics & Toiletries Sep08 (Women 1378, Men 320) It gives me ideas and things to talk about When I read I feel totally absorbed in what I’m doing There’s too much advertising 24 15 Quite often clothes & beauty products featured are not available in the shops