Market Executive Director – St. Louis Be a part of a progressive, team oriented non-profit mission driven organization. Community Health Charities is currently in search of a professional, articulate and self-motivated Market Executive Director for the St. Louis market. Main responsibilities include: POSITION PURPOSE The Executive Director leads and manages client retention and client acquisition within a Community Health Charities market territory. Also responsible for effective and efficient operations within the entire market. Main responsibilities include: Achieving sales and service objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; developing and executing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying trends; determining system improvements; implementing change. Meeting sales and service objectives by determining the sales investment; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. When applicable, the position will include recruitment and retention of other markets staff, and managing them towards achieving market revenue objectives. Client & Prospect account selling, account management, and senior decision maker (C-level) relationship building within the market territory. This includes work to enhance and generate additional revenue with current client accounts and prospects. Volunteer recruitment, development and retention of the local market development board. This ensures senior level relationship building and a partnership to generate more revenue through client/prospect account development and lead generation. Member charity development and relationship building. This includes relationship building and strategically partnering with local member charities to leverage both parties’ strengths and generate leads within the market. ESSENTIAL FUNCTIONS Full Cycle Sales Plan, manage, and execute the selling process, from lead generation to prospecting, to eventually closing opportunities within the market. Identify segmented and prioritized "target list" of prospects, and the associated revenue goals. Create marketing or alliance opportunities driven by identifying consumer/corporate requirements; maintain knowledge of market competitor's share, strengths and weaknesses; and projected revenue. Accountable for meeting established revenue goals in private sector campaign, grant, sponsorship, or special event income raised in market area through local, regional, and nationwide companies. Work closely with Division Vice President and/or SVP Business Development (when applicable) to establish and execute a sales plan. Measure and analyze results on a timely basis. Client Relationship Management/Oversight Provide insight, expertise, and support to client account manager (s) when necessary. This includes event planning, execution, new revenue opportunities, etc. 1 Market Executive Director Lead the development and execution of a plan to increase share and revenue growth within existing client accounts. Support client relationship managers and special events to grow and develop accounts and relationships. Track and analyze campaign success and work with partners to increase CHC’s value to individual donors or corporations. Increase the visibility and positive perception of the Community Health Charities brand within the market. Volunteer Development Recruit volunteers with strong personal/business networks for the local market development board who can actively support the Business Development plan, creating lead generation opportunities and introductions to decision makers within the market. Work closely with the local market development board by leading local business development strategy update meetings on a monthly basis. Such meetings would include an update on Quarter and Year-ToDate updates on actual results vs. plan. Member Relations Develop relationships and effective working partnerships with the Executive Directors of CHC’s member charities within the market area. Identify potential new members that support the Community Health Charities strategic program initiatives. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED TO PERFORM WORK Ability to be self-starting, self-sufficient and independently focused, with minimal supervision, under deadline pressures. Ability to influence at the leadership level; expert at problem-solving, influencing, analytical and strategic thinking; at ease in fast-changing environments; able to clearly express thoughts/ ideas. Excellent leadership and supervisory skills Proven ability to access, sell, and close new accounts using an effective consultative sales process and leveraging prescribed marketing tools. Knowledge of sales measurement, reporting, and analysis and its application to the development or course adjustment of account strategies and forecasting. Ability to tailor message formats and contents to target audiences. Knowledge and willingness to learn about health issues/member charities. Exceptional interpersonal, listening, written and verbal communication skills are a must. Ability to lead and motivate, develop clear and creative solutions to complex problems and manage multiple initiatives simultaneously. Proven track record of successfully building and nurturing multi-level client relationships. Computer literacy, with strong hands-on capability in Microsoft Office, Outlook, PowerPoint, SalesFUSION and/or Salesforce.com, and other customer relationship management tools. Project management experience with excellent organizational skills; demonstrated experience with event planning and coordination preferred. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. 2 QUALIFICATIONS Position requires a minimum of five years of business-to-business sales experience. Knowledge of and experience with employee engagement and workplace giving programs is desired. Candidate must have demonstrated abilities in consultative sales, territory management, and sales operations. Candidate should have the ability to self-motivate to reach sales goals. Strong communication, interpersonal skills, and consultative selling skills are required. A Bachelor’s degree or an equivalent combination of training and experience is required. Community Health Charities offers a competitive benefits package including generous leave, retirement benefits as well as medical dental and vision coverage. HOW TO APPLY Please submit resume and salary requirements to Human Resources, pbeeson@healthcharities.org. PLEASE PUT THE FOLLOWING IN THE SUBJECT LINE when applying for this position – “Market Executive Director – St. Louis”. Please note that incomplete submissions cannot be considered. Please visit our website for additional information about our organization at www.healthcharities.org. 3