Curriculum Vitae
Cornelius Johannes Fourie
PERSONAL DETAILS
FULL NAMES: Cornelius Johannes Fourie
ID NUMBER: 7808235233086
CONTACT NUMBERS: 078 459 4777
RESIDENTIAL AREA: 16 Glen Eagles,First Road, Northwold, Randburg 2188
EMAIL: cjfourie@gmail.com
DRIVERS LICENCE: EB
EMPLOYMENT HISTORY
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Discovery DCS (Discovery Consulting Services)
1 April 2012 – 30 April 2013
Assistant Broker Consultant
Managed Broker enquiries
Debtors control
Update client profiles
Administrative duties
Client data base management
Policy application management and client/broker liaison for Discovery Life Policies,
Discovery Health Medical Aids and Discovery Invest
Compose offer letters and compile welcome packs
Applicant medical history research and liaising with “Smart Service Nurses” to
arrange appointments for the required medical procedures
Policy quotations and benefit outline
COMPANY:
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Discovery
1 July 2006 to 31 March 2012
Correspondence Consultant
Managed Vitality members’ enquiries
Complaint management and problem solving
Lodge client queries on system
Handle escalated queries from Internet complaint portals e.g. Hellopeter.
Customer service
Daily activity reports
Key performance indicators management
Daily statistics reports delivered to management to calculate incentives for
consultants
Took on team leader responsibilities in the her absence.
Controlled home loan benefit cash backs with Vitality and DiscoveryCard
(Discovery credit card) in conjunction with FNB
EARLIER EMPLOYMENT HISTORY
Tapenade Olive Shop March 2006 – 12 April 2006
Shop Assistant duties included:
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Costomer service
Stock control
Sales
Opening and closing duties
Store set up
Cash control
CUM Books April 2005 – February 2006
Shop assistant
SellStuffEasy Ltd December 2004 – March 2005(UK)
Auction lister
Showcase Theatre Restaurant July 2001 – September 2004
Public Relations Officer
Restaurant and Bar Manager
EDUCATIONAL HISTORY
Exercise Training Academy
Fitness Certificate – Personal Trainer – 2011
IT Intellect – various certificates completed
NCCS March 2001 – November 2001
A+, N+, MCSE, MCDBA, MCSD and Web Development
IOB Property Finance Diploma 1998 – 1999 (Completed) NQF5 – 240 Credits
Valuations and Economics
Funding and Risk Management
Property Finance Law 1
Property Finance Law 2
Nelspruit Technical College
N4 Business Management January 1997 – June 1997 (Completed)
Nelspruit Technical College
NSC Jan 1996 - December 1996 (Completed)
COMPUTER PROGRAMS: Office Suite 93, 97, 2003, 2007 and 2010, SQL Server, Magic 8
REFFERENCES
Fazila Dudan – Office manager DCS Sandton – 011 787 5697
Celia Potgieter – Team Leader Discovery Vitality – 011 529 2888