Employment After Traumatic Brain Injury: Predictors, Challenges and Interventions July 27, 2011 (Q & A Session) >> M. DEMAYA: Good afternoon. Welcome to our Question & Answer Session today for our recent pre-recorded webinar on "Employment After Traumatic Brain Injury: Predictors, Challenges and Interventions" with Dr. Lynne Davis. I am Marisa Demaya with the DBTAC Southwest ADA Center here at ILRU. Today's Q&A session is a follow-up to the pre-recorded webinar that was posted on our website earlier this week. We will be talking with Dr. Davis and asking her questions regarding her recent work. Before we begin I'll go over a few housekeeping issues. For those of you tuning in, you may submit your questions to us by typing them into the text chat area located on the right side of your screen and under the emoticons there. Just remember to press the <ENTER> key when you've finished typing to submit your question to us. You may also email us your questions at any time during today's session at swdbtac@ilru.org. Lastly, I will remind everyone that a copy of Dr. Davis' PowerPoint presentation along with the written transcript and recording of her webinar is posted on our website for you to access at any time. To do so just visit: www.ilru.org and click on Webinar Calendar. Now, I'd like to introduce Dr. Lynne Davis. Welcome, Dr. Davis. >> L. DAVIS: Thank you, Marisa. Thanks for having me. >> M. DEMAYA: Sure. I'm going to go ahead and just dive into these questions. The first one is: For your study, can you elaborate a little bit more about the demographics you used as far as age - can you explain what you mean by inverse relationship between age and return to work? >> L. DAVIS: Sure. For the study that we're conducting right now on trying to help people with TBI get back to work after their injuries, the age range that we're looking at is 18 to 65, and we chose those beginning and end points because we really wanted to capture the folks who are most likely to be seeking employment after their injuries. So we figured that those who were over 65, or many fewer of them, are going to be likely to want to return to work, and those under 18 are more likely to be involved with school and not wanting to focus on employment as their main goal. So that's -- those are our limits for our study, and when we do have all of our data collected, which will take another couple of years, but when we do have it all compiled, we will be able to look at the relationship between age at injury and employment outcome. We will have all of those data available to us, and that is something that we will look at. A lot of previous work has been done looking at age and how does it relate to employment outcomes, and overall, most studies show that those who are injured the at -- later on in life tend to have poorer employment outcomes, those who are kind of the cut point or rule of thumb that some investigators have identified as that those who are, say, over age 40 tend to be less likely to return to competitive employment than those who are younger at the time that they were injured. But I do think it's important to point out that this is kind of speaking in general terms. So although the majority of studies have found this to be so, you know, that older folks may have a tougher time getting back to work after traumatic brain injuries, it's not going to be true for everybody, naturally. And also I would like to emphasize that predicting return to work is just so complicated. So something like age and other Democrat graph are just a small part -- demographics are a small part of the constellation of factors that predict returning to work. So the outcome for any given person is going to be dependent upon so many different factors beyond age. >> M. DEMAYA: Okay. I think that kind of tackled our next question, but maybe I can -- there is a second part to this question from one of our listeners. It says: To work is? If not, do you know of any research that has been done or is currently being done on this? Aside from your own, of course. >> L. DAVIS: I can suggest there is a really good review article that looked at -- kind of summarizing a number of studies that have been done looking at age and employment outcomes. This is a really recent study by Mary STURGOIKIT, STERGIOU-KITA. So she has done a lot of work in this area and just published earlier this year in 2011 a review article looking at -- where she summarizes the research literature on the whole, what it has shown with regard to various predictors much employment outcomes after TBI, and age is a whole section that she has in that article, and she looked at, I think it was, 30 studies that did examine age and how it relates to employment outcome, and she has a nice summary of what the findings have shown. But there has been a lot of work that's been done looking at age and employment and TBI over the past 20 years or so. But -- I mean, she found out the majority of the studies that she looked at, the majority of those studies, did show this pattern of older individuals having -- being less likely to return to competitive employment after their injuries. >> M. DEMAYA: Wow. Okay. Switching gears now a little bit, one of our other questions is: Regarding motivational levels and individuals returning to work- do you have any recommendations from your experience that you might share as far as tools that might prove useful in motivating individuals who wish to return to work? >> L. DAVIS: I think this is a really, really good question, bringing up the whole issue of motivation. It's a really important question. I'd like to mention -- actually, this is another study by the same researcher whose name I just mentioned, and she did -- and her colleagues conducted a study where they interviewed a number of very experienced occupational therapists to ask them what do they think were the most important factors in assessing readiness to return to work, and she and her colleagues found that motivation was identified by most of the occupational therapists in the study as being the most relevant factor that needed to be considered for every person evaluating whether or not they were ready to return to work. So motivation is really critical. And as far as trying to improve it, I think probably what's most important to do first is to figure out, if someone does seem to have lower level of motivation for returning to work, you got to figure out why that is, and that may be easier said than done because there can be any number of factors contributing to lower motivation levels, but it would be important to explore various disincentives to return to work that may exist. Some of those might include if the person is receiving disability compensation and maybe is fearful of jeopardizing that. Or if they're reluctant to return to work because they are convinced that they will not be able to do the same job that they did before their injury and, therefore, feel like it's less worthwhile. Or if there are psychologically-based disincentives at play, like are they fearful of failure or do they have low confident level because they've just been through this really traumatic injury and really thrown for a loop and feel like they won't be able to do well. Or are there emotional factors that are causing trouble, for instance, if a person is depressed after their injury, that would very likely affect their motivation to return to work. So I think the most important thing would be to try to get to the bottom of what is it that's causing the motivation to be low, and then when you have that information, you can work on addressing it, if the person is at a point where they're ready to think about returning to work, and then also it might be helpful to try and emphasize some of the benefits of returning to work. I mean, other than, of course, the economic benefit of getting a paycheck, there's also a number of other things that are -- that people find to be fulfilling about work. For instance, the social benefits of work, emotional benefits, just kind of being active and doing something can improve mood. Just also having a sense of being productive. Of course, paid work is not the only way to be productive, but having a job can certainly bring that. So that -- I think kind of focusing on some of those aspects may potentially be able to help somebody's motivation level, because we do see that people who are employed after their injuries do tend to have better reports -- they report better satisfaction with life and lower levels of depression. So I think that work can be a lot more -- can be about a lot more than just having a paycheck. >> M. DEMAYA: Okay. That being said, would you -- I guess in your experience, would you say that a person's family or support network might be instrumental in part of that motivation for them to return to work? >> L. DAVIS: Yes. Sorry for interrupting, but absolutely. We definitely find that to be the case. Someone who is not fortunate to have a strong support network oftentimes is in a just much tougher position. >> M. DEMAYA: This is actually another question that came in. This ties into this. In your study did you find that it was the family members, perhaps, or support system or the person who initiated that question of returning to work? >> L. DAVIS: Yes, that is another interesting issue, and with our study, the way that we approach it is we actually contact people who were hospitalized for traumatic brain injury at Memorial Hermann hospital, so we're the ones that initiate that contact. It's not like in some of our studies we post flyers and it's up to people to see them and contact us, but this study works the opposite way. So we're contacting them as early as two or three weeks after their discharge to see if they might be interested in this study, but when we do call them, we it going both ways where sometimes it's the person with the injury that is more interested in returning to work, whereas maybe their family is feeling a little hesitant about that or kind of worried about wanting to let them recover more or feel more comfortable or -- better adjusted after their injury. Sometimes it's the opposite where it's the family that's want the person to look for work. I think most of the time it's really the person with injury may be a little more gung-ho about going back to work, especially if they have some issues with their level of awareness and they might not -- sometimes they're more enthusiastic because they might not be fully aware of some of the issues that are going on that might be a little bit difficult for them to get back to work right then. But we do see it both ways. >> M. DEMAYA: I think this is another question that kind of ties into that. They're asking, as far as the person's family or support system, were any of your participants married? It says: I wondered how supportive the person's spouse, or spouses, were in the return to work process, if you had any experience with that? >> L. DAVIS: Yes, we do have some married people in our study. We have some single, divorced, the whole gamut. But, yes, if the spouse or significant other is -- or their level of support for the return to work goal is very, very important, because especially if the injured person has maybe some -- maybe they're not allowed to drive yet or maybe never will be able to return to driving, and maybe -- you know, Houston is so spread out that transportation can be difficult, and especially dependent upon whether their spouse or person will provide transportation, and if that person is not supportive of the return to work to goal, that will have an impact on the person's ability to get to work. On the other hand, if the spouse or family member is very supportive, that makes it so much easier on the person to return to work. And we see this kind of pattern in other types of studies that we conduct here at our center. I know before this particular study I was heavily involved in a study where we were trying to improve social functioning after traumatic brain injury, and we had a number of people who really wanted to participate, and it required them going on these outings with other folks that had traumatic brain injury, and there were several instances where the injured folks really wanted to participate and wanted to set up these outings, but it wasn't working out, and it sometimes took us a long time to figure out what was the problem. They seemed to want to go. They seemed to be remembering that these outings were going to be set up. And they were contacting another person that they were going to get together with. But then it falls through. And we began to figure out that, okay, it's the -- it seems that the family is, unfortunately, for whatever reason, they were not supportive of that, and so it didn't happen. >> M. DEMAYA: Okay. Were there family members that felt -- I guess, did you encounter any issues as far as guardianship over the individual? Were there any family members in your study where they were trying to obtain guardianship or they were the guardian and they weren't helpful? >> L. DAVIS: In our study, everyone who participates has to -- we don't -- we haven't encountered that because they have to be managing their own affairs and be able to provide consent to participate. So that just hasn't been a factor. And they have to want -- first and foremost, do they have to want to return to work or take steps toward getting back to work. So if the person with the injury is not wanting to do that, they're not going to be in our study. But we certainly have varying levels of support from family members of people that are in our study, but that particular issue of guardianship has not come up. >> M. DEMAYA: Okay. Going back to that one step further, were there family members who did not want to participate? >> L. DAVIS: Yes, who didn't want their family member to even think about going back to work? >> M. DEMAYA: Right. In the study that weren't helpful in that case. >> L. DAVIS: Yes, we have had that in some cases when we call the potential participants, and we're trying to recruit people for this study, sometimes we may not even get to talk to the person with the injury. Of course, sometimes that's because they're in a lot of pain or something and we can't talk to them. But sometimes it is the family that doesn't -- that kind of shuts us down, and they're not wanting to -- the person to even think about returning to work, so we don't even get to talk to the injured person himself or herself. >> M. DEMAYA: Okay. I think this next question kind of -- may tie into that a little bit as well. Maybe slightly a different direction. One listener is asking: As far as cultural influence as a variable in RTW- can you describe any challenges that you may have experienced with participants as far as the background of the person's family and culture in the return to work process? >> L. DAVIS: That's another good question and another good point, as far as the role of culture goes. We have in our study both English speakers and Spanish speakers, and among the Spanish speakers, our Spanish-speaking case coordinator has encountered some -- definitely some challenges in working with the folks that she's following because sometimes there may be some mistrust of the system or fear, they're not going to help us or they're going to turn us down, so let's not even bother. Or just seems to be sometimes some mistrust about the motives of the healthcare professional or any member of the -- kind of the healthcare team. I can think of one case where she's following a gentleman who is in a very unfortunate situation, he had a really bad TBI, and he's not back to work yet, although he wants to. That's why he's in the study. And he's got a wife and two or three kids, and they're about to be evicted, and he really, really needs to work, but he has been reluctant to even apply for some of the services that he qualifies for. Not that they're always easy to get, because they're not, but he has not even really wanted to pursue them because he said, well, they won't give it to me anyway, so why bother. So our case coordinator with him has really had to kind of push him and say, well, like, you know, there's no harm in trying. You have nothing to lose and potentially a lot to gain. So she has been helping him with some applications for various services that hopefully he can qualify for. And she's having to work against those kind of negative assumptions that are at play, but we do see that, cultural factors coming into play where people are less likely to want to reach out or take advantage of some services that may be in place. >> M. DEMAYA: Okay. As far as -- this kind of goes back into some of that as well. They're asking: Did you work with or consult the Job Accommodation Network at all during your research? I wondered if you had any experience with this organization, as far as if they were helpful or if you even worked with them in this process? >> L. DAVIS: We, for this study, have not worked with them. So, unfortunately I can't give any personal suggestions or -- about that organization. However, I will say that our colleagues Al DARS, the department of assistive and rehabilitative services which is the state agency within Texas that has vocational rehab services to try to help folks with disabilities get back to work, we closely with DARS, and I know that the vocational rehabilitation counselors who work for DARS oftentimes do consult the Job Accommodation Network to get information about accommodations for the folks that they're working with. They don't have a formal relationship -- or DARS doesn't have a formal relationship with the Job Accommodation Network, but they do recommend the Job Accommodation Network and consider them to be a great resource, very helpful, and I know that they work with the employer side of the coin and also just individuals who are looking for assistance. So it's not just one or the other. And one thing to look out for that I learned from one of our DARS colleagues was that you have to kind of be mindful that just because a certain resource is suggested by the Job Accommodation Network that doesn't mean there's going to be funding for it. So he cautioned against -- when individuals call looking for possible services, and they might get really hopeful because such and such service is recommended by the Job Accommodation Network, but you need to -- they need to make sure there is going to be the funding for that. But I am told it is a very helpful resource. >> M. DEMAYA: Okay. Our next question is: Can you discuss some of the significant conclusions from your study, just kind of briefly touch upon some of those? >> L. DAVIS: Unfortunately I can't do that at this point because we're still early on in this study. We began recruiting last fall. So right now we have about 20 or so participants in the study, and we follow them for a really long time. We follow them for up to a year. Our case coordinators call them every couple of weeks for up to a year and then we do follow-up assessments with them up to 18 months after they enroll. So we have another couple of years to go before we're going to have our data and are in a position to analyze the data. So right now all we have is kind of our overall impressions, so far, which is that people in our study are by and large having a pretty difficult time figuring out how to get services from DARS and they need a lot of help. >> M. DEMAYA: Okay. The next person is asking, going back to, I guess, the issue of the reasonable accommodation, they're asking, is it not the obligation of employers to pay for the reasonable accommodation? I think we talked a little bit earlier about DARS. >> L. DAVIS: That was my understanding as well. I mean, they have to comply with the ADA, certainly, but I think -- maybe that's in reference to the Job Accommodation Network when we said that the -- one of our colleagues at DARS said that it's not always funded. I think they can help with a number of type -- they can suggest a number of different resources that are not necessarily specific accommodations in the work setting -- of course, that's a big part of what they do, but they can suggest other things that might be helpful that wouldn't necessarily be funded by a person's employer. That's just something to watch out for and make sure you know where the funding is coming from. >> M. DEMAYA: Right. I think, going back to earlier when you were talking about how your study is still ongoing, another person is asking: Are you still seeking participants? And, if so, where might they find more information about your study? Is there a web address? I think you gave me a web site during our prerecorded webinar. >> L. DAVIS: We do have a web site, but for this particular study, we are -- the way it's set up is that we're recruiting through Memorial Hermann Admissions. So, we Dee have a number of studies where it's fine for -- we have fliers and are very pleased when people call and want to enroll, but this one is structured a little bit different such that -- because we're wanting to -- we're specifically recruiting from a Level 1 trauma center which is Memorial Hermann. So we're not in a position to enroll folks who maybe had treatment elsewhere, unfortunately, for this particular study. But we do have a web site that describes our -- some of our ongoing and past studies, and that web site is www.tbicommunity.org. That's all one word. >> M. DEMAYA: I think that was kind -- that kind of ties into something else that we wanted to go back and ask here. You may have touched on this a little bit earlier, but they're asking: Can you talk a little bit more about your use of compensatory strategies in work motivation? Or if not, do you know where they might obtain more information about that? >> L. DAVIS: Yes, so if I understand the question correctly, -- well, I gather the question is asking how to improve work motivation? >> M. DEMAYA: Yes, I think so. >> L. DAVIS: That can be very complex, for sure. Yes, I think it does relate to some of what we talked about a little bit earlier. So, again, I think that first place to start is to try to make some effort to determine what's leading to motivation being lower than expected and kind of pull everything apart that's going on there, which might be quite a task, if somebody is just saying, I don't think it's going to work out, and it may be hard to pinpoint what's going on, but if you can try to identify what the obstacles are with specific questions, even running through a list of questions like, "Are you worried about not being able to do the job?" "Or co-workers think of you differently?" "Or losing disability payments?" Running through all the reasons that can contribute to the lower motivation, that can give some insight as to where to start to try to improve it. I would also sort of again suggest the -- consulting the work of Mary STERGIO-KITA, because the study with the occupational therapist that specifically talks about some factors that are critical for assessing readiness to return to work after brain injury, that's a really good article that she published in 2010, and it does talk about motivation. >> M. DEMAYA: Another question we've got is, they're asking: How many occupational therapists did you work with during this study? How many are you working with?. >> L. DAVIS: For our study we're not working directly with occupational therapists. Those who are enrolled in our study are being contacted by our case coordinators who call them every two weeks to assess for needs that they might have to give them referrals for services that might help them, and specifically geared toward helping them return to work so they assess for anything that could be getting in the work of returning to work, and we're working with DARS on this study, but we're not specifically working with occupational therapists. >> M. DEMAYA: Okay. This kind of goes back to some of the stuff we were discussing at the beginning here. This person is asking about how early would you say after injury did individuals in your study begin their return to work intervention? Is there like a mean that you've -- I guess they're asking about how early after that -- was there a mean that you have come to or does it really depend on the person more? >> L. DAVIS: Yes, it varies from person to person, but that is a very important point, this whole issue of early intervention, because the literature has shown that early intervention is very helpful in leading to successful employment outcomes, but it's all about meeting the right balance for each particular person. So what we do is call them pretty darn early after discharge from their acute care hospitalization. So we call them as early as two to three weeks after they get discharged, and there's a whole of variability in how people are doing at that point. You know, depends on the severity of their injury and a um in of other factors, but we see that a number of people are not at all in a position to be thinking about going back to work at that early time point. They may be in a lot of pain, maybe still medically unstable and having some upcoming procedures. They may have had a whole change in their living situation or are trying to adjust to living somewhere else while they recover. Things can be so upside down that it's difficult for them to even think about returning to work. So we hear that sometimes when we approach people to see if they're interested. So people who just can't even think about it at that point, yet they need to get some other things sorted out first, we'll ask if it's okay if we check back with them a few weeks later. So if they -- things start to stabilize for them, then we can enroll them. We have other people who are just two or three weeks after their discharge and they are ready to get enrolled. So it is really variable. But I will say we have a lot of people we're checking back with periodically because they have too much going on for them to even think about work. >> M. DEMAYA: Sure. Our next question is: What has your experience been on the employer side? Have you had any contact with employers? We have not. Since we are still pretty early on in this study, we have only a few people at this point who are back to work. So we have not yet had any contact with employers, and our study is not structured so that we will definitely have contact with the employer anyway. If an issue came up where the participant in our study who has gone back to work, if they want us to talk to the employer, we would certainly do so after we get permission from them -- written permission to do that. We would. But it's not a structure component of our study. I'm sure that that will happen at some point in the future, that will most likely come up. We just have not encountered it yet. >> M. DEMAYA: Okay. I guess, lastly, this kind of goes back to the issue earlier that we discussed about cultural influence. This person is asking, this says: In our work we often find that patients, clients with a minority background can pose the highest challenges as far as their motivation being affected. A lot of times it's family members, if they're from a minority background, the perception I guess they're saying is that there is -- there is less motivation. Have you experienced any of that currently in your study? >> L. DAVIS: Not at this point in our study. I mean, in this study, I should say. In other studies that we've had here at our Center, we have definitely encountered that. And I know that the literature shows that members of minority groups have a return to work outcomes are -- or what's been reported in the literature is that they have been poorer for members of minority groups, and that can be for a variety of reasons. So, in general terms, absolutely we have encountered that in our work here at the Brain Injury Research Center, but not yet in this particular study. But we're early on. >> M. DEMAYA: Lastly, going back to the issue of age, which, again, I think we discussed a little bit at the beginning, they're asking if you have encountered or if you know of any data relating to the issue of a person's age at injury and as far as them going back to work and how it affects their overall recovery. Do you have positive or negative aspects to report on that as far as your study so far? >> L. DAVIS: Not as far as our study so far. I would again kind of highlight what's been found in the literature but, again, this is not specific to our study at this point. Most of the people -- because we just have a about 20 or so people enrolled in our study at this point, and most of them were injured -- well, we have a -- we do have some folks who have been injured above 50, but most of them have been injured in their 20s or 30s, and we do not have the data at this point to be able to analyze that relationship, but the general research literature does suggest that people who are older at the time that they're injured have a -- are less likely to return to competitive employment but, again, I would caution against assuming that that would be the case for everyone, because it varies so much depending upon individual circumstances, and in some cases, those who are injured at older ages, depending if they had a long work history and a good relationship with their employer, they might have an easier time going back to work. So it does vary. >> M. DEMAYA: Okay. It sound like you've certainly got a lot of work ahead of you. >> L. DAVIS: Yes. >> M. DEMAYA: And our last question, I think, is going to be, basically, our last question that's come in: When is your study slated to end? I think they're very interested in seeing your results. >> L. DAVIS: As are we. We do have another couple of years -- actually, this is one of our longer timeline studies since we do follow each person for up to a year, and then our last outcome point is a year and a half from their enrollment in the study. So we are following them for a very long time. So it will be another, unfortunately, couple of years before we have all of our data and are able to do the analyses. We'll probably do some interim analyses along the way when we have -- interim analyses along the way when we have enough data points but we're not there just yet. >> M. DEMAYA: Wow, it sounds very interesting, and hopefully when you are you'll be willing to talk with us again and share some of that info, because I know there's a lot of interest. >> L. DAVIS: Oh, I would be more than happy to do so. Absolutely. >> M. DEMAYA: Well, I think we've just about run out of questions. So I will reiterate to folks, if there's any question that we did not get to today, if Dr. Davis, if you don't mind we can e-mail that to you, and if you wouldn't mind answering it we will go ahead and post it. Again, any questions we'll post along with the archive file of today's presentation. I do want to thank you again for joining us. We invite everyone to complete an evaluation- we have the link up on the webinar page and I believe on the screen there as well. As always, we welcome Many thanks to our presenter Dr. Lynne Davis for talking with us today. This has been very informative. I know a lot of people -- we had a couple of people join late so, of course, we'll remind everyone that the Q&A session for today, along with her presentation from last week, will be posted up on our web site. Again, if you missed any part of the presentation, you will be able to have it. We should have that archive up in about two or three days. Thanks to our audience for joining us today. And lastly, this session has been sponsored by the National Institute on Disability Rehabilitation and Research (NIDRR), who funds your host for today's program - the DBTAC Southwest ADA Center. We would opinions and views expressed today are those of the presenters and therefore, no endorsement of the sponsoring agency should be inferred. Thanks for tuning in everyone. We Hope you will join us again soon.