Windows XP Migration Yasser, Microsoft & Sanjeev Bhor, Dell Solutions Road Show 2013 10 – 13 December 2013 | India Moving to Modern OS Yasser A Ahmed Tech. Solutions Professional – Windows Client and Devices Microsoft India On April 8, 2014 Windows XP will reach the end of support lifecycle and will no longer be supported. Windows XP Launch Windows XP SP3 Launch Windows XP SP3 End of Support October 2001 April 2008 April 8 2014 Thank you for being a Windows XP Customer! Start Moving from Windows XP today Retire Workstyle 2001 Today….. anywhere, anytime expectations BYOD goes mainstream dynamic, connected, global environment businesses at crossroads Top Three Reasons to Retire Windows XP and move to a Modern OS today! 1 Get Value today. Get Modern. Windows 7 “Windows 7 has gotten positive reviews, and many Gartner clients are now in the midst of their production deployments.” Gartner 2 Eliminate Risks of Windows XP End of Support 3 Deployment is easier than you think Windows 8 Organizations that continue to retain a Windows XP environment not only are leaving themselves exposed to security risks and support challenges but also are wasting budget dollars that would be better used in modernizing their IT investments.” - IDC Whitepaper (May 2012) Risks • Lack of support from ISVs and OEMs for the new applications and PC hardware • Security and compliance issues running unsupported software • Need to purchase expensive custom support • Office 2013 does not work with Windows XP • Deployment tools, guidance and best practices on Springboard /TechNet • Windows 8 Evaluation edition Accelerate Top Three Reasons to Retire Windows XP and move to a Modern OS today! 1 Get Value today. Get Modern. Window s7 “Windows 7 has gotten positive reviews, and many Gartner clients are now in the midst of their production deployments.” Gartner 2 Eliminate Risks of Windows XP End of Support 3 Deployment is easier than you think Window s8 Organizations that continue to retain a Windows XP environment not only are leaving themselves exposed to security risks and support challenges but also are wasting budget dollars that would be better used in modernizing their IT investments.” - IDC Whitepaper (May 2012) Risks • Lack of support from ISVs and OEMs for the new applications and PC hardware • Security and compliance issues running unsupported software • Need to purchase expensive custom support • Office 2013 does not work with Windows XP Accelerate • Springboard Series on TechNet Windows 7 for the Enterprise Make Users Productive Anywhere Enhance Security & Control Streamline PC Management • At their desk • In a branch • On the road • Protect data & PCs • Built on secure foundation • Easy migration • Keep PCs running • Virtualization Fast, Responsive, Reliable Windows 8 in the Enterprise Devices & Experiences People Love No Compromise Business Tablet New Possibilities in Mobile Productivity Enterprise-Grade Solutions Enhanced Endto-End Security Management and Virtualization Top Three Reasons to Retire Windows XP and move to a Modern OS today! 1 Get Value today. Get Modern. Window s7 “Windows 7 has gotten positive reviews, and many Gartner clients are now in the midst of their production deployments.” Gartner 2 Eliminate Risks of Windows XP End of Support 3 Deployment is easier than you think Window s8 Organizations that continue to retain a Windows XP environment not only are leaving themselves exposed to security risks and support challenges but also are wasting budget dollars that would be better used in modernizing their IT investments.” - IDC Whitepaper (May 2012) Risks • Lack of support from ISVs and OEMs for the new applications and PC hardware • Security and compliance issues running unsupported software • Need to purchase expensive custom support • Office 2013 does not work with Windows XP Accelerate • Springboard Series on TechNet How security & threats evolved Key Threats • Internet was just growing • Mail was on the verge 1995 Windows 95 • - Key Threats • Melissa (1999), Love Letter (2000) • Mainly leveraging social engineering 2001 Windows XP • Logon (Ctrl+Alt+Del) • Access Control • User Profiles • Security Policy • Encrypting File System (File Based) • Smartcard and PKI Support • Windows Update Key Threats • Code Red and Nimda (2001), Blaster (2003), Slammer (2003) • 9/11 • Mainly exploiting buffer overflows • Script kiddies • Time from patch to exploit: Several days to weeks Key Threats • Zotob (2005) • Attacks «moving up the stack» (Summer of Office 0-day) • Rootkits • Exploitation of Buffer Overflows • Script Kiddies • Raise of Phishing • User running as Admin 2004 2007 Windows XP SP2 • Address Space Layout Randomization (ASLR) • Data Execution Prevention (DEP) • Security Development Lifecycle (SDL) • Auto Update on by Default • Firewall on by Default • Windows Security Center • WPA Support Windows Vista • Bitlocker • Patchguard • Improved ASLR and DEP • Full SDL • User Account Control • Internet Explorer Smart Screen Filter • Digital Right Management • Firewall improvements • Signed Device Driver Requirements • TPM Support • Windows Integrity Levels • Secure “by default” configuration (Windows features and IE) Key Threats • • • • • Organized Crime Botnets Identity Theft Conficker (2008) Time from patch to exploit: days 2009 Windows 7 • Improved ASLR and DEP • Full SDL • Improved IPSec stack • Managed Service Accounts • Improved User Account Control • Enhanced Auditing • Internet Explorer Smart Screen Filter • AppLocker • BitLocker to Go • Windows Biometric Service • Windows Action Center • Windows Defender Key Threats • Organized Crime, potential state actors • Sophisticated Targeted Attacks • Operation Aurora (2009) • Stuxnet (2010) 2012 Windows 8 • UEFI (Secure Boot) • Firmware Based TPM • Trusted Boot (w/ELAM) • Measured Boot and Remote Attestation Support • Significant Improvements to ASLR and DEP • AppContainer • Windows Store • Internet Explorer 10 (Plugin-less and Enhanced Protected Modes) • Application Reputation moved into Core OS • BitLocker: Encrypted Hard Drive and Used Disk Space Only Encryption Support • Virtual Smartcard • Picture Password, PIN • Dynamic Access Control • Built-in Anti-Virus Windows XP End of Support – April 2014 Impact: • Security Updates and patches to discontinue. • No more product fixes and service packs • No. of patches released in last 2 years below Operating System No. of Patches Windows XP Professional with SP2 Windows XP Professional with SP3 3 154 Total 157 Continue to be on Windows XP will exposed organizations to security risks and in unsupported environment *Source: MS Security Bulletin 2011-2012 Patches released in last 2 Years Severity Types of Patches 120 119 100 80 104 40 Total 47 20 3 0 Moderate Total Important MICROSOFT WINDOWS XP SERVICE PACK 3 60 Critical REMOTE CODE EXECUTION 7 INFORMATION DISCLOSURE 26 ELEVATION OF PRIVILEGE 2 DENIAL OF SERVICE 120 100 80 60 40 20 0 Microsoft Windows XP Service Pack 3 End of Support will leave you unprotected from future security threats like RCE or DOS *Source: MS Security Bulletin 2011-2012 Top Three Reasons to Retire Windows XP and move to a Modern OS today! 1 Get Value today. Get Modern. Window s7 “Windows 7 has gotten positive reviews, and many Gartner clients are now in the midst of their production deployments.” Gartner 2 Eliminate Risks of Windows XP End of Support 3 Deployment is easier than you think Window s8 Organizations that continue to retain a Windows XP environment not only are leaving themselves exposed to security risks and support challenges but also are wasting budget dollars that would be better used in modernizing their IT investments.” - IDC Whitepaper (May 2012) Risks • Lack of support from ISVs and OEMs for the new applications and PC hardware • Security and compliance issues running unsupported software • Need to purchase expensive custom support • Office 2013 does not work with Windows XP Accelerate • Springboard Series on TechNet Ready To Deploy Learn Microsoft’s Free Deployment Tools Microsoft Deployment Toolkit (MDT) Windows Deployment Server (WDS) Application Compatibility Toolkit (ACT) Microsoft Assessment and Planning Toolkit (MAP) Still on Windows XP? Start your migration from Windows XP now! Plan to adopt Windows 7 and Windows 8 side by side Meet Windows 8 Meet the Start screen. A personalized bulletin board, bringing the things that matter to the screen of your device. • Windows Store • People • Internet Explorer 10 • SkyDrive • Mail • Calendar • Photos • Messaging • Desktop Maps Sports Travel Bing Camera Finance News Video Weather Xbox 360 Games • Music • • • • • • • • • • Windows 8 for Enterprise Devices & Experiences People Love Enterprise-Grade Solutions Businesses Need Fast and Fluid Enhanced End-to-End Security New Possibilities in Mobile Productivity Easy Management Legacy vs. Modern Boot Legacy Boot BIOS OS Loader (Malware) OS Start • BIOS Starts any OS Loader, even malware • Malware may starts before Windows Modern Boot UEFI Trusted Loader Only OS Start • The firmware enforces policy, only starts signed OS loaders • OS loader enforces signature verification of Windows components. If fails Trusted Boot triggers remediation. • Result - Malware unable to change boot and OS components BitLocker and BitLocker to Go BitLocker • Prevents unauthorized access to data on lost or stolen PCs • Supports full volume encryption of OS and Data volumes • Offers variety of pre-boot authentication options: • TPM-only, PIN/Password, Network Unlock, USB storage • Supports PCs, Servers, and “Slate” form factors BitLocker to Go • Used to protect data on removable drives • Able to deny or grant write access to volumes by organization • Enables read-only access on Windows Vista & Windows XP Secure: Protects Corporate Data New Password Key Protector Pre-OS password to unlock Windows To Go Protects Windows boot process and anti-malware software New Use Cases with Windows To Go Contractors Bring Your Own Device (at work) Travel Light / Work from Home Shared PCs Windows Defender – Inbuilt Anti-malware • Protecting the system from known and unknown threats • Windows Defender, a Ground breaking comprehensive Virus Solution • Protects against full range of malware, not just adware and spyware • Real-time (active) protection • High performance • Optimized for the user experience • Automatic Updates AppLocker- Preventing Unwanted Software Deny • • • Allow list of approved applications • • Exception • * Work Anywhere - DirectAccess Productivity on the road Exchange SharePoint Data servers Lync FIREWALL SkyDrive DirectAccess WINDOWS 8 ADVANCEMENTS • Access through local server when travelling • More scalable Mobile Broadband • Ease of deployment • Deployment Wizard • Part of RAS Server Role • Utilize existing infrastructure • Support for one-time password • Mobile broadband enhancements *Internet access required BENEFITS Persistent internet connection Easy and secure access to corporate data behind firewall Seamless personal data access One device for life and work when travelling Improved network and data delivery performance • File division performed only one time and may be done offline • Smaller file division reduces duplicates and increases bandwidth savings • Pre-load or distribute content to branch offices ensuring immediate availability and reducing network usage during peak times • Reduced print file data traversing the network and decreased print response times Thank You! © 2012 Microsoft Corporation. All rights reserved. MS Windows Migration… A Dell Perspective Sanjiv Bhor Practice Lead, End User Computing Solutions Road Show 2013 10 – 13 December 2013 | India Windows Migration Journey 31 Confidential Solutions Road Show 2013 10 – 13 December 2013 | India Windows Adoption Workshop Path to Migration Overview Windows Readiness Assessment Migration Planning Application Readiness & Remediation Infrastructure Design and Build End User Migration & Training 32 Confidential • Complete a client and application Inventory • Make informed Architectural Decisions • Identify resource requirements and time lines Application Rationalisation, Compatibility Reporting and Remediation • Identify which applications are required • Test to ensure compatibility with Windows 7 • Package or virtualize for automated distribution Client Management, Patch Management, AD, VDI • Design and build the Windows Standard Build • Define Security Policies and Settings • Implement an Automated Deployment Solution • Update Infrastructure (where required) Windows & application, Automated Deployment • Schedule End User Migration • Define deployment and communication plans • Provide user training and next day support Solutions Road Show 2013 10 – 13 December 2013 | India Migration Path Readiness Assessment Application Readiness Windows Configuration Deployment Management Project Management 33 Confidential Inventory collection & rationalizations, using agent less Asset Management tools (e.g. Dell KACE / Quest Asset Management Tool) to collect and identify applications as well as hardware details Compatilibty testing, remediation and packaging. Provide a RAG (Red, Amber, Green) status for each required application as well as recommended remediation strategy. Deliver a stable and secure Windows platform tightly integrated with the customer’s client management solution. The platform Can be integrated with a variety of management platforms (SCCM, Dell KACE or MDT) Provide a flexible model for deployment, kitting and logistics, asset recovery and support throughout the deployment Dell combines our own expertise, industry best practice, and tools to automate processes, centralize management, and reduce deployment costs Solutions Road Show 2013 10 – 13 December 2013 | India Migration Path Contd., End User Training 34 Confidential Ensure that end users are familiar with the new interface, features and software applications (e.g. Office 2010/2013). Dell End User Education services provide price competitive online training for Windows 7 as well as Office 2010/2013. Solutions Road Show 2013 10 – 13 December 2013 | India Windows Readiness Assessment 1. Dell KACE or Quest Asset Manager will find and catalog every executable on every system & collect key hardware data points 2. Identify & report on more than 100 executables (including suites) 3. Consolidate application inventory, usage, and license data is clearly organized by title, publisher, and category 4 35 Software Title Acrobat 8.x Standard Illustrator 12.x CS2 Photoshop 9.x CS2 Diskeeper 10.x Professional Installed 8 22 24 528 Purchased 0 5 25 400 Used 5 10 8 367 Hardware Inventory, identifying Windows 7 capable and non-capable devices Confidential Solutions Road Show 2013 10 – 13 December 2013 | India Software Rationalization Software Title Acrobat 8.x Standard Illustrator 12.x CS2 Photoshop 9.x CS2 Diskeeper 10.x Professional Installed 8 22 24 528 Purchased 0 5 25 400 Used 5 10 8 367 257 348 Unused / Under Utilised Non-Business Duplicate Version Duplicate Functionality Required 38 164 69 Master Inventory List 36 Confidential Solutions Road Show 2013 10 – 13 December 2013 | India Windows Adoption Workshop Application Readiness - Compatilibty Testing GREEN – Application is & Remediation compatible with Windows 7 ** 37 Confidential AMBER – Application requires some level of remediation or packaging RED – Application is incompatible. Use client hosted virtualisation or retire/replace application Solutions Road Show 2013 10 – 13 December 2013 | India Infrastructure Readiness Process Definition Build Engineering Infrastructure Adjustment UAT & Pilot Testing Training Outcome • Process realignment for Operating System build and application delivery. • Build Engineering of the OS Image, user data migration and deployment tools • Infrastructure adjustment of deployment tools and supporting services. • UAT & Pilot testing of the build, business & non business applications (performed by SMEs & Application Owners) • Training help desk, deployment & support teams ready for mass deployment 38 Confidential Solutions Road Show 2013 10 – 13 December 2013 | India Windows Migration End User Training Microsoft Windows 7 & 8 Essential & Office 2010 & 2013 (What’s New) with Live Tutor Microsoft Office 2010 & 2013 (What’s New) with Live Tutor Microsoft Windows 7 & 8 Essential with Live Tutor Help start taking advantage of the powerful features of Windows 7 & 8 and Office 2010 & 2013 now!! • Good for customers who are new to Windows/Office and those upgrading from earlier versions • Unlimited access for 1 person for a full year of online training plus Live Tutor Online Chat • Live Tutor Online Chat provides quick answers to your Windows 7 & 8 and Office 2010 & 2013 questions at real-time What Can Customers Get? One year access to both the online training and the Live Tutor online chat, which is selfpaced and interactive. It includes online labs that lets you practice what you have learnt. 24/7 Live Tutor right at your finger tips! Users have access to live experts via online chat. The experts can escalate to live phone support for users who require additional assistance. They can also use screen share for live demonstrations and provide step-by-step instructions. Who Should Take This Training? • Users with questions on how to use Microsoft Windows 7 & 8 or Office 2010 & 2013 • Users who needs to learn features of Microsoft Windows 7 & 8 or Office 2010 & 2013 quickly 39 Confidential Solutions Road Show 2013 10 – 13 December 2013 | India Unique and Proven Methodology for Windows Migration HW and SW Discovery Define Image & GPOs Build & Test Image Test Plans and Labs App Rationalization Application Testing Application Remediation Implement Flex Solutions Configure Automated Deployment Pilot Pilot Rollout Scheduling and Site/User Readiness Discovery, Assessment and Planning Test and Remediation Applications In Dell’s real-world testing, over half of packages that work on XP need to be addressed Catalog every executable on each PC Dell Titling Engine App Sentencing Reports Managed Application 40 Library Confidential Automatically identify & filter more than 93 million executables. • Title • Publisher • Version • Functional category Apply business rules to drive retain/retire recommendations • Standardize versions • Duplicate functionality • Business use • License costs • Vendor roadmaps Results in reduce library for Window 7 testing Automate the Design the Process Deployment Client Deployment Assessment rates practices in terms of cost and best practice. Designs a highly efficient PC or OS deployment process Rationalized App Library Network Bandwidth User State Over-reliance on the network 5-20 GB can cause problems in branch offices, global Apps locations and remote sites. Compatible with Win 7 Fix in Packaging Incompatible Core Remediation & Packaging Virtualize or Replace 1-2 GB User Apps Dept Apps Leverage factory, portable drives and content streamed Image over throttled network 3-4 GB connections Core Apps OS Drivers Automate Task Sequencer Install Windows 7 Compatible Application Library User Settings User Data Name Config Install Migrate Image PC OS Apps Data Solutions Road Show 2013 10 – 13 December 2013 | India Report … Why Dell? 41 Confidential Solutions Road Show 2013 10 – 13 December 2013 | India Windows Migration Dell’s Experience – Dell was number 1 in Win 7 seats deployed in 2011 & 2012 – Microsoft Win 7 Partner of the Year for 2011 & 2012 – Dell manages the deployment of over 4 million deployments a year (globally) – Dell Application Packaging & Virtualization factory recommended for all Microsoft MCS engagements – All PM are PMP & ITIL Certified – Strong Project Methodology (Dell Project Management Framework) that is based on PMI, Dell is Gold Partner of PMI (Worldwide) 42 Confidential Solutions Road Show 2013 10 – 13 December 2013 | India What did you learn from this session today? Tweet your responses using the hashtag #dellst13 Thank You Solutions Road Show 2013 10 – 13 September 2013 | India