Kimberly Hardin
Email: kimbeerly@gmail.com
Phone: (817)994-9723
Website: kdhardin.com
Summary
Experienced and Technical Business Analyst using traditional time tested skills in communication blended with hands on Technical skills and
strategies to take ownership and solve Modern Complex Business problems while constantly integrating lessons learned from successful
implementation of cutting edge solutions of what started as a simple idea.
Work Experience
Gamma Search
Consultant Business Analyst
3/2013-2/2016
Home Based
 Analyze and Implement corporate wide changes to Policy, Procedures, IT Structure, Financial Best practice, HR business Rules, based on
analysis snapshot of evaluation and proposal to improve growth and sustainability completed on time with CEO label of “Huge success”.
 Design and implement SharePoint for corporate collaboration and workflow management. Provide training to end users including author
training materials and knowledgebase web portal.
Aquent -HP
Business Analyst Writer
10/2012-3/2013
Home Based
 Lead 1000+ page build using Vasont CCSM including scheduling and Project Management, MS Project, and SharePoint for new HP
software.
 Lead requirements gathering sessions with business units for new software.
 Design and Develop training material using XML Arbor Text for third party developed application successfully documenting XLM data
standard policy.
Essential Data - Alcon Labs
Senior Technical Writer/Manager
4/2012-10/2012
Home Based
 Design and develop templates to standardize company internal documentation (300 documents, 4 Departments, 2500 pages) of SOP’s,
Training, Job aids, and work instructions using Microsoft Word, Style sheets ccs, macros, and Visual Basic. Personally Coded Scientific
Notation auto proofread increasing efficiency by100%
 Staffing of 5 junior writers successfully developing processes for Business as Usual and Escalated tasks increasing productivity 50%
Compupros –BCBS
Business Analyst Reporting
2/2011-4/2012
Home Based
 Develop and refine requirements for internal scripting functionality to improve user experience by testing based on use case test scripts
validated by stakeholders.
 Ad Hoc special project reports SQL Editor, Crystal, Cognos, Brio, Access, and Excel
American Airlines
Business Analyst Executive Innovation
6/2006-10/2010
Ft Worth, TX
 After successful completion of Design, Develop and Administer SharePoint training Implemented SharePoint portals for 100,000 end users
 Manage and coordinate requirement gathering, project coordination, vendor interactions, and deployment for Sun System Access
Management SAM including off-shore group and formal document for development. Present and translate design proof of concepts,
training material, UAT, to all levels including C level executives for sign-off
 Translated business cases and requirements into functional requirements from 36 business units/stakeholders Using Waterfall, SDLC and
Agile methods in a hybrid to accommodate system and software needs.
 Develop, modify and maintain various types of documentation including: RFP, Budget, Disaster Recovery, Bug Tracking, Testing,
Hardware implementation (i.e. run books), procedural software user manual, software user release notes, course development instructor
and student guides , training materials, presentations, and job aides in SharePoint using various languages such as XML
 SME extracting flight data via BRIO, Crystal Reports v12 and Cognos, from Oracle, SQL and other databases, Data Modeling using
Rational, SSRS and Data Architect for application implementation projects.
 Led ISR In Flight Sales Recorder Pilot, Development, test, and rollout to entire AA fleet increasing inflight revenue by 40%.
 Managed end to end cellular contract working directly with vendors to build out in house and carrier infrastructure to support all carrier
support as direct contact for corporate cellular project. Automated process for mobile device acquisition via SharePoint workflow and
completed budget analysis of company cell services which resulted in $65,000 in monthly savings and new contract saving 1 million +
annually.
1|Page
Email: kimbeerly@gmail.com
Phone: (817)994-9723
Website: kdhardin.com
Kimberly Hardin
Education
Kaplan
Pursuing MBA
2010-Present
Dallas Tele College
Associate of Arts – Compute Science 1994-2005
Home Based
Home Based
Technical Skills
Global Knowledge Training
 Implementing Microsoft Office SharePoint Server
 Building Portals and Managing Content with Microsoft SharePoint
2007
 Microsoft SharePoint for Development
 Windows 7
Management
 Microsoft Office
o Microsoft Power Point
o Microsoft Excel Lookup Pivot Tables, Macro, Basic
o Microsoft Visio
o Microsoft Project
o Microsoft Word
 Development Methodologies
o SDLC
o Waterfall
o Agile
o Scrum
 ITIL
 Project Management
 Writer
Design
 Adobe Master Suite CS6,
 AutoCAD
 Traditional Illustration
Network
 CCNA 640-802 (Certification Expired)
 Cloud
 Block chain
2|Page
Web
 HTML5
 CSS
 SharePoint Designer
 Adobe Dreamweaver
 Bootstrap
 Responsive
Miscellaneous and home built
 A+ Hardware and software 220-301 220-302 (Certification
Expired)
 Citrix,
 VMware
 Sabre
 Visual Studio
 XML
 Arbor
Coding/Database
 SQL
 Oracle
 VB