ktgreaney21@gmail.com
• (312) 371-8255 • Chicago, IL 60613
Highly motivated project manager with over 9+ years of software design and business analyst experience. Passionate for UI design standards. Monitors emerging technologies and design methodologies.
Excellent written and verbal communication. Outstanding analytical, creative thinking and problem solving skills.
Ability to handle multiple projects simultaneously within a group or individually.
QUALIFICATIONS

Agile Software Development

Requirement Gathering & Analysis

Quality Assurance Testing (QA)

Business Process Diagrams

Business Process Re-engineering
(BPR) Analysis

Functional Documentation

User Acceptance Testing (UAT)

Technical Documentation

Joint Application Design (JAD)

Wireframing

Prototyping

Use Cases

Software Design Life Cycle (SDLC)

Rapid Application Development (RAD)

Project Management
SOFTWARE & LANGUAGES

Blueprint Requirements Center

HP Quality Center

Microsoft Expression

Microsoft Visio

Serlio Software Case Complete

Expertise - CSS, HTML

Adeptia ETL Suite

Axure RP

Borland Delphi (GUI)

Microsoft SQL Server

PVCS Tracker

Proficient - AJAX, JavaScript,
SQL

Atlassian Confluence

Atlassian JIRA

Microsoft SharePoint

Salesforce CRM

Adobe Dreamweaver, Illustrator,
InDesign, Photoshop
PROFESSIONAL EXPERIENCE
Thomson Reuters (formerly Hubbard One) Chicago, IL
Premier provider of marketing and business development solutions for law firms and other professional services offering creative, consulting, technology, and implementation services
PROJECT MANAGER – SHAREPOINT PRACTICE (May 2012 to Present)
 Project Manager for OneView Connect, a web-based solution bringing together content and functionality from multiple web applications and data sources into a Microsoft SharePoint intranet and extranet framework
 Responsible for planning and managing the execution of simultaneous projects for NLJ 250, AMLaw 100, and
Global 50 law firm clients from initiation to launch including day-to-day project management, issue and risk management, scope management, resource allocation, budget management, quality assurance, and overall client satisfaction
 Established methods of best practice for product's standard wireframes, used as the primary requirements definition document specifying the look and feel of the intranet home page and internal pages, integration points, target audiences, governance, and customization requirements

Provided consultation and recommendations for areas of improvement and integration for many law firm applications (e.g. Elite, Interaction, Worksite)
National Merit Scholarship Corporation (NMSC) Evanston, IL
Non-profit organization offering grants in support of scholarships awarded to students for undergraduate studies
IT BUSINESS ANALYST (Dec 2010 to May 2012)
 Transcript Upload On-Boarding Project Manager responsible for establishing a successful business process and training curriculum for a team of engagement managers working with academically elite high schools eligible for transcript upload functionality in NMSC’s Online Scholarship Application (OSA)

KATIE GREANEY 2
 Implemented company's first use of a CRM system (Salesforce.com) by customizing a solution tailored specifically to the transcript upload process
 Improved overall project and team efficiency through administrating Salesforce.com, customizing pages, fields, templates, workflows, and conducting a comprehensive training curriculum

Defined best practice approach for creating test cases due to ETL mapping challenges created by the variance in high school transcripts
 Worked with numerous IT vendors, internal staff, and external resources to gather and document the business and system requirements for a number of internal and external facing applications while overseeing the design, testing, and implementation efforts
Spencer Stuart
Privately-owned executive search consulting firm with 53 offices in 29 countries
Chicago, IL
SENIOR SOFTWARE DESIGN ANALYST & TESTING MANAGER (Oct 2009 to Dec 2010)
 Designed the front-end for a new faceted enterprise search system built on Solr technology, resulting in 92% faster searches with 96% accuracy
 Testing Manager responsible for defining and documenting testing for multiple business areas, managing
UAT, system testing and test plan preparation
 Lead Project Analyst for a team of 3, documenting the “As-Is” business search process, global and role-based requirements using wireframes, use cases and storyboards as a method of technical communication
 Provided detailed analysis on the “To-Be” business processes for Firm’s next generation CRM application by restructuring requirements to encourage collaboration, easier access to information and process efficiencies
 Built and designed a successful interactive business acquisition prototype resulting in earlier stakeholder acceptance and reduced development time
SOFTWARE DESIGN ANALYST (Dec 2006 to Oct 2009)
 Defined system features for rich internet applications and client/server technologies under a spiral development methodology

Lead Interface and Graphic Designer for multiple web-based projects focused on quickly identifying potential candidates, easier comment browsing, and task management improvements
JUNIOR SOFTWARE DESIGN ANALYST (Dec 2003 to Dec 2006)
 Designed, tested and documented new applications and features for client/ server application under a RAD methodology
REGIONAL AUDITOR & MAILING LIST ASSISTANT (Mar 2003 to Dec 2003)
FREELANCE & PRIOR EXPERIENCE
GRAPHIC DESIGNER – Chainring Multisport
 Created triathlon and cycling graphics for internet, clothing and print usage
(2009 to Present)
WEB DESIGNER – Pomegranate Restaurant (2009 to 2011)
 Designed, built and managed the website for Pomegranate, a Mediterranean restaurant including integrating a strong online presence through social medial tools, increasing the number of visitors to over 1200 a month
INTERNET MANAGER – Loyola University P
HOENIX Newspaper
EDUCATION
LOYOLA UNIVERSITY CHICAGO (2003)
Bachelor of Arts in English; Minors in Business & Black World Studies
(2001 to 2003)