Why on earth would I want data: the use & misuse of health informatics Dr Fawzia Rahman First BACCH trainees’ day, RCPCH, 19th April 2013 Learning aims • • • • • Why you might want data what sort of data how to get it how to make sense of it how to use it. Why on earth do you want data? • For yourself? • For someone else? Who might that be? Why on earth do you want data? • To show what you have been doing ( quantity) • To show you have done it well ( quality) • To see if you can do it better ( quality improvement) ( you= person/ service/ manager) So, Doctor, do tell me, what have you been doing? • If you were a trainee surgeon, what would you show? • You are a BACCH trainee: what can you show? • Can you keep a basic record of the cases you see? (hands up anyone who does!) • If yes, how? • If no, why not? The top 30 diagnoses that cover 90% of cases seen 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. eating disorder Conduct disorder tic disorder behavioural & emotional disorder unspecified sleep disorder self harm Autistic spectrum disorder Attention deficit hyperactivity disorder behaviour problems related to learning disability moderate mental retardation severe mental retardation Disorder of speech and language development Specific developmental disorder of motor function Constipation Metabolic disorders Congenital malformation Chromosomal abnormality Down syndrome Epilepsy primary disorders of muscle Cerebral palsy congenital malformation of brain neurological problem NOS Low vision, both eyes Conductive hearing loss Sensory neural hearing loss, bilateral Neglect Non accidental injury Child sexual abuse Emotional abuse • 1-8 mental health (behaviour) • 9-13 learning (development) • 14-26 physical • 27-30 child protection So you have the data • It is now time for your next training assessment at the end of this posting • You have a graph from the list of main diagnoses of the cases you have seen over the last 6 months • Would you use it? • How? Your activity data after 6 months any specific diagnoses codes also available Psychosocial dysfunction 3% void 1% physical 24% no diagnosis 4% NAD 1% behaviour 41% learning 24% child protection 2% So far so good, but.. • So you know how many cases you have seen , with main diagnosis. • That is your case load ( numbers of children, and contacts) & case mix ( diagnoses) • Now tell me , Doctor, • How would you go about demonstrating the quality of your work? Using data to demonstrate quality Four domains of quality 2 matter to individuals 2 matter to populations • • Equity is care fairly distributed? Access can you get health care? • Effectiveness do you like it? (interpersonal) does it work? ( technical) • Efficiency could the resource used be more productive? ( more bang for your bucks?) Quality domain 1: Access • In time: waiting times for contact & treatment i.e. was treatment initiated within 18 weeks of referral? • in space: what was your DNA rate for new and for follow ups? Hands up if Your service has this data Your service can get some of this data Some suggestions to measure timely access ( treatment within 18 weeks is a right under the NHS constitution) • Monitor RTT for 3 or 4 basic conditions e.g. • ADHD: treatment with medication/access to formal behavioural management • Constipation: treatment with laxatives • Epilepsy: time to treatment with drugs • Cerebral palsy: access to physiotherapy • ASD: time to diagnosis or formulation Did Not Attend ( was not brought) • Is your personal rate better or worse than the service average? • Hands up if you know • If your follow up DNA rate is worse than your new DNA rate, what might it mean? DNA Rates by Month 2011/12 (%) 21.00% 20.00% 19.00% 18.00% 17.00% 16.00% 15.00% 14.00% 13.00% New 12.00% Follow Up 11.00% All 10.00% 9.00% 8.00% 7.00% 6.00% DNA Rates by Month 2011/12 (%) with trend lines New Follow Up All 21.00% 20.00% 19.00% 18.00% 17.00% 16.00% new 15.00% all 14.00% 13.00% f/up 12.00% 11.00% 10.00% 9.00% 8.00% 7.00% 6.00% Linear (New) Linear (Follow Up) Linear (All) Quality domain 2 :Effectiveness • Interpersonal: did the patient like the care? • Hands up if you have examples in your service • Technical: did the care work i.e. make the patient better in some way? • Hands up if you have examples in your service Interpersonal effectiveness the human dimension of outcomes • Parent/ carer surveys • child satisfaction surveys • surveys of children ,carers ,& social workers after CSA & NAI examinations • surveys of CYPs after LAC assessments • SAIL audit of clinic letters by peers, GPS and CYP/ carers. Examples with data • 90% of children aged 8 years and above felt the doctor had listened to them • 95% of social workers attending NAI examinations felt the doctors’ attitude was professional • 85% of of parents of CYP undergoing CSA examinations felt their child had been treated sensitively • Only 70% of clinic letters were felt by the GP auditor to be well structured Technical effectiveness: the elusive Holy Grail of medicine • We must look & strive for it • Name one condition each – in which to expect an improvement – In which to expect stability – In which to expect worsening • Could the service record this? 09/10 condition status by NHS number Distinct Count Unknown 13% Improved 32% Worse 10% Stable no improvement expected) 21% Same (no improvement) 24% Some suggestions for outcomes ( measure only what you can influence) • Improved/ worse/ stable/ unchanged are very basic but valid patient/ clinician reported outcomes • For specific conditions purpose specific scales can and should be used • Conners/ SDQs/ Honoscas for mental health • Paediatric QL/ CPQL for physical/ complex cases • Family stress Questionnaires • Report % with improved scores • Work is underway to define better measures Quality domain 3: Equity The uniqueness of community based paediatrics ( our unique selling point) • Reducing heath inequalities • More care for the less equal • Reversing the inverse care Law • Hands up if you think your service can show it does this Suggestions to evidence a search for equity • • • • Ethnicity monitoring (ask) Deprivation quintile monitoring ( postcode) Disability status monitoring ( record) other vulnerability factors • For referrals, activity ( e.g. DNA rates) & all outcomes Are all referrals treated equally regardless of source? ( excluding section 47 , LAC & SEN) Total New Referrals by Referral Source Education CAMHS Allied Health Prof essional GP Unknown Specialist Social Serv ices Nurses Self /Parent Police Other No Data Hospital/Community Paeditrician Health Visitor/School Nurse Allied Health Prof essional 3.7% CAMHS 1.2% Education 17.8% GP 20.8% Health Visitor/School Nurse 25.5% Hospital/Community Paeditrician 6.0% No Data 8.3% Other 1.2% Police 1.5% Self /Parent 3.6% Social Serv ices 3.2% Specialist Nurses 0.6% Unknown 6.7% Total: 100.0% Do you record vulnerability factors? Special SPECIAL CATEGORIES categories upto 4 entries upto 4 entries Special Educational Needs Looked After Children Child Protection Register/ Plan Children in Need Designated SPECIAL CATEGORIES Sudi / Coni SEN L CPR N Travellers/Asylum/Refuge es TAR Youth Offending Team YOT Y.P. who sexually abuse others Interpreter Needed YPSAO I Post Adoption School Attendance Problem SUDI PA SAP Common Assessment Framework Runaway CAF RUN 50% of the total caseload of about 4000 nhs numbers has at least ONE vulnerability factor/ special category ( 11/12 data) 48 129 147 117 Child Protection Register/ Plan 66 Children in Need - Designated 166 Common Assessment Framework Interpreter Needed 56 Looked After Children 72 Post Adoption School Attendance Problem Special Educational Needs Travellers/Asylum/Refugees 1,956 Youth Offending Team Does your service record ethnicity? if yes, Does the case load reflects the ethnicity of the background population not stated, 61, 1% BEM, 564, 14% white british BEM not stated white british, 3467, 85% Breakdown of black & ethnic minority groups 180 160 140 120 100 162 80 60 114 93 40 76 20 4 0 26 18 33 10 4 24 36 14 17 3 Vulnerability factors due to parental problems @30% of nhs numbers have parental factors 09/10 (actual numbers) 17 109 13 Diability: Learning Disability: Physical 266 15 Childhood abuse Disability: Sensory Impairment 105 29 143 Illness: Mental Illness: Physical Known history of child abuse Known history of violence 289 23 2570 99 Other Period in care during childhood Problem drinking/drugs none ( approximate) Deprivation & caseload: Quintile breakdown of caseload by NHS numbers quintile 1 most deprived, IMD 2007 2012 caseload figures 1200 1000 800 quintile Fiscal Calendar 2008 quintile Fiscal Calendar 2009 600 quintile Fiscal Calendar 2010 quintile Fiscal Calendar 2011 quintile Fiscal Calendar 2012 400 200 0 (Blank) 1 2 3 4 5 Unknown Deprivation & diagnoses: Quintile spread of ADHD on medication & definite ASD vz Downs 2012caseload 180 160 140 120 100 ADHD on medication Definite Autistic Spectrum Disorder 80 Downs Syndrome 60 40 20 0 (Blank) 1 2 3 4 5 Unknown Quality domain 4 Efficiency: getting there faster and probably cheaper • what % of referrals are accepted? • If less than 90% , do you know why? • Is information at the time of referral complete enough to accept? • If no, why not? • How much time before the information is obtained? • Did you really need to accept the referral? Was this appointment needed? • • • • • • • Children seen once & discharged exclude statutory work exclude ASD tier 3 clinic 20% of new cases increasing waiting times supposedly complex caseload ? Deprivation profile? Seen once & discharged • • • • • Analysed for referral source Analysed for reason analysed per doctor analysed per quintile ( 50%more disabled children in deprived quintiles) • More deprived children were discharged Reducing seen once & discharged ( why were we discharging twice as many deprived children as affluent ones?) Efficiency: some suggestions in getting there faster and probably cheaper • Number of appointments to diagnosis of ASD • Rate limiting step? • Reducing the DNA rates while “minding the quintile gap” • Reducing inappropriate follow up e.g. ASD or LD with no medically treatable comorbidity • Reducing inappropriate seen once & discharged Understanding numbers children vz contacts hands up if you can tell me • How many contacts did you have last year? • Split new: follow up? • How many individual children did you see? • split new: follow up? New and follow up successful activity over the last 4 years NEW children by main pathway 1000 900 867 814 800 740 707 700 600 2009-10 500 2010-11 412 2011-12 400 300 268 200 100 61 56 21 14 0 Behaviour Development / Special General Paed/Physical Soiling/Constipation Needs Wetting Follow up children ( not contacts) by main pathway 1600 1400 1,337 1200 1,116 1000 1,173 1,168 1,111 1,0501,049 942 2007-8 2008-9 800 2009-10 650 600 2010-11 591 2011-12 470 449 354 343 400 365 200 90 103 111 137 102 0 Behaviour Development / Special Needs General Paed/Physical Soiling/Constipation follow up Contacts for behaviour 2500 2,143 2000 1500 Fiscal Calendar 2008 Fiscal Calendar 2009 Fiscal Calendar 2010 1000 816 744 Fiscal Calendar 2012 500 194 3 201 5 43 77 57 116 4 0 Attended Fiscal Calendar 2011 CYP/P invited but CYP/P not expected did not come CYP/P present Planned Multidisciplinary Case Discussion Tel. Contact with CYP/parent Increase in adhd on medication from 229 children in 08/09 to 502 in 11/12 mostly in deprived quintiles Increase in asd caseload from 402 children in 08/09 to 742 children in 11/12. also skewed towards deprived quintiles In conclusion • Information is power • It is easy to get if you know how • It is easy to use if you know how • I hope you now know how! • lots of help on the BACCH website • BACCH informatics email group In your packs • • • • • powerpoint printout Norwich 50 list from Dr Anastasia Bem 50 commonest diagnostic codes as a clinic list with contact codes template for individual caseload analysis Any questions?