PRODUCT PROMOTION What Will You Do To Sell Your Product? Promotion Integrated Marketing Communications Advertising Personal selling Sales promotion Public relations Direct marketing Promotions - AIDA Approach • Increase awareness • Attract interest • Arouse desire • Initiate action Setting the Promotion Mix Advertising Reach Many Buyers, Repeat Message Many Times, Impersonal, Expensive Personal Selling Sales Promotion Public Relations Direct Marketing Personal Interaction, Relationship Building, Most Expensive Promo Tool Wide Assortment of Tools, Rewards Quick Response, Efforts Short-Lived Very Believable, Dramatize a Company or Product, Underutilized Nonpublic, Immediate, Customized, Interactive Promotional Objectives Action Unawareness Awareness Conviction Knowledge Preference Liking Promotional Mix Involves personal and non-personal communication techniques Is determined by three factors – Geographical nature • wide market requires mass coverage • local market use personal selling – Business’s target customers • Shotgun promotion or consumer analysis – Product’s characteristics • High priced item use personal selling • Inexpensive item use advertising Billboard Promotion Mix Advertising Paid for impersonal presentation of an idea that is identified with a business. • Informs, persuades, reminds customers Conveys a consistent, enduring image that reinforces the position of the product or company • McDonald’s “I’m Loving It” • Pepsi “The Pepsi Generation” Print – magazines, newspapers, direct mail Broadcast – television, radio Display – billboards, signs, posters • Daily newspaper, weekly newspaper, telephone directory, direct mail, radio, television, transit, outdoor, local magazine, posters and leaflets, billboards, athletic arenas, park benches. Product and Institutional advertising Newspaper Advertisement Sales Promotion Short-term inducement to encourage trial or purchase a product or service Aimed at consumers at the point-of-sale In-store displays or On-package – Communication, incentive, invitation with customers – Contests, games, gifts, coupons, sampling, rebates, exhibits, demonstrations, trade-in, point-of-purchase discount, free weekends, video tapes. Offer promotions to top selling salespersons in company or retail outlets selling the product Face Book Business Page Twitter Business Page Personal Selling “Two-way communication for the purpose of making sales and building customer relationships.” Face to face interaction with one or more prospective purchasers, to make presentations, answer questions Provides a forum for immediate exchange of needs, goals, ideas, and feedback – Personal confrontation, relationship building, response – Sales presentations, meetings, incentive programs, samples trade shows Advertisement that will appear in Foot Magazine Join the Revolution. Want girls? He did. Public Relations Programs designed to promote and/or protect a company’s image or its individual products. – Obtain favorable publicity, improve “corporate image”, head off unfavorable rumors, stories, events • High credibility, ability to catch buyers off guard, dramatization • Press kits, speeches, seminars, charitable donations, sponsorships, publications events, company newsletter Direct Marketing Using non personal contact tools to communicate directly or solicit a response for specific customers and prospects – Nonpublic, customized, up-to-date, interactive – Catalogs, mailings, telemarketing, electronic shopping, fax mail, email, voice mail Advertisement that will appear in Foot Magazine Need a new bike? Join the Revolution. The Product Life Cycle Sales Curve Dollars Profit Curve Time Growth Product Maturity Decline Introduction Development 12-8 Factors in Setting the Promotional Mix Product Life Cycle – Introduction stage – advertising, public relations, personal selling promote trial purchase and awareness – Growth stage – advertising, public relations continue, promotion reduced – Maturity – sales promotion important again – Decline – advertising continues, PR is dropped, sales promotion continues Website Factors in Setting Promotion Mix Strategy that Calls for Spending A Lot on Advertising and Consumer Promotion to Build Up (Pull) Consumer Demand. Strategy Selected Depends on: Type of ProductMarket & Product Life-Cycle Stage Strategy that Calls for Using the Salesforce and Trade Promotion to Push the Product Through the Channels. Profiles of Major Media Types Medium Advantages Limitations Internet Allows messages to be customized, reaches specific market interactive capabilities Clutter, audience characteristics, hard to measure effectiveness Newspapers Flexibility, timeliness, good local market, coverage Short life, poor reproduction quality, small pass-along audience Television Good mass market coverage, combines sight, sound, & motion High absolute cost, high clutter, fleeting exposure, less audience selectivity Direct Mail High audience selectivity, flexibility, no ad competition, allows personalization Relatively high cost per exposure, “junk mail” image Radio Good local acceptance, high geographic & demographic selectivity, low cost Audio only, low attention, (“the halfheard” medium); fragmented audience Magazines High geographic & demographic selectivity, long life & good pass-along readership Long advertisement purchase lead time, high cost, no guarantee of position Outdoor Flexibility, high repeat exposure, low cost, low message competition Little audience selectivity, creative limitations Magazine Advertisement Wall facebook Pure Tranquility Photos Flair Boxes Pure Tranquility Spa Pure Tranquility Spa Wall Info Photos Boxes Write something… Share View photos of Pure Tranquility Spa Send Pure Tranquility a message Pure Tranquility has a special going on all day . 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February 15, 2012 Logout Wall facebook Pure Tranquility Photos Flair Boxes Pure Tranquility Pure Tranquility get relaxed Today for $5 off any service Wall Info Photos Boxes Basic Information Networks: Owners: Hometown: Hours: Spa Chelsie McClintock & Madeleine Knox Hilton Head, South Carolina Monday-Thursday 10 a.m.- 9p.m. Friday 10 a.m. – 6 p.m. Saturday 9 a.m. – 4:30 p.m. Sunday- Closed View photos of Pure Tranquility (5) Send Pure Tranquility a message Poke message About us Information Location: Hilton Head, South Carolina Description: Spa and Hair Salon Appointment Only Hours: Mon-Thurs 10 a.m. – 9 p.m. Friday 10 a.m. – 6 p.m. Saturday 9 a.m. – 4:30 p.m. Sunday - Closed Pure Tranquility is a Spa. We have a full hair and nail salon. We also have a wide choice of massages and facials to choose from. We are located on the beach in Hilton Head. Our building is a newly constructed lighthouse, with a beach only open to our customers. If you are at our spa and tag yourself here you automatically receive $10 off your service. Contact Information Photos 2 Albums Address: The Spa Updated last Tuesday Services Updated two months ago 772 Lighthouse Drive, Hilton Head, South Carolina 29925 Phone Number: (843) 468-6772 Website: www.puretranquility.com Logout Wall facebook Photos Flair Boxes Pure Tranquility Pure Tranquility get $5 off any service today! Wall Info Photos Boxes Photos of Pure Tranquility 7 Photos Pure Tranquility Albums 2 Photo Alums The Spa 5 photos The Beach 5 photos Profile Pictures 1 photo Pure Tranquility Logout