Empowering Users
with Self-Service
March 7, 2005
Today’s Agenda
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iExpenses
iSupplier
iAssets
iReceivables
iExpense Overview
Oracle Internet Expenses:
Overview
 T & E expense management solution
 Submit and approve using a standard Web browser,
mobile device or disconnected
 Using proxy and credit card download
 Expense reports automatically routed for
management approval and AP processing via a
configurable Workflow
 Partnership with 170 Systems for barcoding
Business Flow
Create Online
(Use Browser)
Workflow-based
Approval Process
Create Online
(Mobile)
Expense
Report
Mgmt
Approval
Create Invoice
Pay Invoice
AP Approval
Electronic
Payment
Create Disconnected
(Use Spreadsheet)
Employees
Oracle Internet Expenses: Benefits
 Reduced costs and time for expense report
processing with improved business process
 Improved accuracy of information
 Increased employee productivity
Hudson’s Bay Co.
Results with OIE
Results
Transaction Savings Per
Expense Report
80%
Quicker employee reimb.
80%
Annual Savings
Based on a study by Shack & Tullock
$200K
Reduced Cost of Expense Reporting
Industry
Avg. *
Expense Report Processing$ 36.46
Transaction Cost
Days to Process
22
Oracle
using
OIE
$ 2.50
5
Potential savings of over 90% per transaction
* American Express T&E Management Process Study
Mobile Wireless Access
 Access expense reports either from a mobile
device or from your computer!
 Create, edit, and submit expense reports
using a Web-enabled mobile device
 Approve or reject expense reports
 Review expense reports history
 View status and details of submitted expense
reports
Mobile Device Interface
Business Process Improvements
iExpenses - Additional Details
iSupplier Overview
Oracle iSupplier Portal
Enables You To…
 Provide Closed-Loop Purchase Order Collaboration
 Simplify Receiving and Payment Processes
 Optimize Planning and Inventory
 Efficiently Ramp and Maintain Suppliers
Provide Closed-Loop PO Collaboration
Instantly View and Process Purchase Orders
Blanket Agreements
Your
Company
Planned Releases
V.1
Standard Orders
Acknowledgments
Change Requests
V.2
Revisions
Suppliers
Supplier Order Management
Complete Purchase Order & Agreements View

Supplier Agreements / Contracts
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–
–
–

Purchase Orders
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–
–
–
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View all types of goods/services orders,
including outside processing orders
See header, line and shipment detail
View attachments (designs, specs, etc.)
Acknowledge orders
Audit Trail
–
• Download PDF copy
Track agreements & associated releases
See price breaks & payment terms
View attachments
View Procurement Contracts structured
terms & conditions
Link to Oracle Sourcing RFQs/Auctions
Compare current PO vs. previous and
original PO
Intuitive “Zero Training” User Interface Drive Supplier Adoption
Supplier
Access to
Extended
P2P Cycle
Finger Tip
Access to
Relevant
Orders
Supplier Change Requests
Automate Order Exceptions
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 Supplier enters structured change requests
– Price
– Quantity
– Delivery
Date
– Supplier Part Number
– Supplier Order Number
– Additional Changes
 Supplier requests split shipments
Changes
routed to
buyer for
approval
Oracle iSupplier Portal
Enables You To…
 Provide Closed-Loop Purchase Order Collaboration
 Simplify Receiving and Payment Processes
 Optimize Planning and Inventory
 Efficiently Ramp and Maintain Suppliers
Simplified Receiving & Payment Processes
Communicate Proactively with Suppliers
Your
Company
Ship Notices
Receipts
Returns
On-Time Performance
Invoices
Payments
Suppliers
Automated ASNs & Performance Loop Increase Shipment
Efficiency
Your Company
Shipment Notice
iSupplier
Portal
Supplier
+
w/attachments
-- or -Bulk XLS
upload
Benefits:
• Shipment Visibility
• Expedited Shipping
and Receiving
• Streamlined Payment
Processing
• Instant Visibility
Benefits:
• Inspection Status
Capabilities:
Shipment Receipt
• Ship Notice Creation with Optional
Billing Information
• Include Lot, Serial and License Plate #
• Invoice Creation
• Trigger Payment through Evaluated
Receipt Settlement
• On-Time Delivery
Performance
• Continuous
Feedback
Supplier Online Invoicing
Lower Accounts Payables Cost
Match Invoice
to PO
+
• Avoid Invoice Holds
• Shrink Cycle Times
Include Attachments
Input Freight,
Miscellaneous
and Tax Charges
Drop Shipment Customer Deliveries
Eliminate intermediate warehousing
Sales Order
Key info automatically…
Buying
Company
Purchase Order
…copied onto PO
Your
Customer
Your
Supplier
Shipment
Notice
Invoice to buyer
Supplier ships direct to customer
• Purchase Order details extracted from Sales Order and sent to supplier
• Supplier ASN routed to buyer
• Supplier ships goods directly to end-customer, invoice routed to buyer
• Simplified logistics, elimination of redundant warehousing activities
Receipt and Payment Status Views
Decrease Supplier Phone Calls
Receiving
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View expected and overdue deliveries
Monitor return and inspection results
Monitor on-time delivery performance
Invoicing and Payment
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View current and past invoices
View payment status
Check on-hold status and reason code
Oracle iSupplier Portal
Enables You To…
 Provide Closed-Loop Purchase Order Collaboration
 Simplify Receiving and Payment Processes
 Optimize Planning and Inventory
 Efficiently Ramp and Maintain Suppliers
Share Plans and Requirements
Optimize Planning and Inventory
Your
Company
Supplier Capacity
Lead Times
Order Modifiers
Quality
Shipment / Forecasts
On-Hand / VMI / Consigned
Suppliers
Supplier Maintained Item Attributes
Lower Inventory Requirements
Supplier Updates:
•
Supplier
•
•
Capacity & tolerance
Lead time
Order quantity
iSupplier Portal
Your
Company
(Warehouse)
Supplier Views:
•
•
On-hand inventory
Plans & schedules
Warehouse Stock
Update:
Your
Company
(Buyer)
•
Approved
Supplier List
Inventory levels
Plans &
schedules
• Supplier-authorized updates to the ASL help generate an optimized plan
• Improved plan visibility helps supplier evaluate current and future commitments
• Better visibility and plan helps prevent stock-outs and minimize excess inventory
Supplier Initiated Replenishments
Enable Vendor Managed Inventory
Your
Company
VMI Agreement
• Establish inventory
policy
Supplier
VMI
Agreement
Check
Inventory
Status
Receive items
Ship items
• Provide Inventory Visibility
–
• Transfer Replenishment
Responsibility to Suppliers
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Pay on
receipt
Share on-hand and safety stock
levels with suppliers
Improve fulfillment cycle time
Automate replenishment
process
Supplier Owned Inventory
Enable Management of Consigned Inventory
Your Company
Supplier
Consigned Inventory
Agreement
Consigned Inventory
Agreement
Planning
 Goods Retain Supplier
Ownership Until Consumed
by Buyer
Receive order
PO / Release
Receive to
CI whs
Ship items
 Supplier Views into
Consigned Inventory
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Check inventory
Goods consumed /
transferred
Pay on
use
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Receive Consumption
Advice
Receive payment
On Hand Inventory
Shipments
Invoices / Advice
Receipts
 Works With or Without VMI
Oracle iSupplier Portal
Enables You To…
 Provide Closed-Loop Purchase Order Collaboration
 Simplify Receiving and Payment Processes
 Optimize Planning and Inventory
 Efficiently Ramp and Maintain Suppliers
Supplier Self-Service
Drive Down Costs of Supplier Management
Your
Company
Vendor Self Registration
Supplier User Registration
Supplier Profile Details
Address/Contact Info
Banking Details
Business Classifications
Suppliers
Vendor Registration
Gather Potential Vendors
Buying
Company
Close
Registration page
Supplier Registration
Please enter the details for your company and then press Register to submit your request.
Register
Company Details
Enter the detail for your company and provide an address that is suitable for receiving tender documents. Once you have been approved,
you will be able to add full details of your other company addresses.
* Indicates Required Fields
* Company Name
Buyer Admins
Taxpayer ID
Tax Registration Number
Receive notification &
review request
Dun & Bradstreet Number
* Address Name
Provide a suitable nickname for the address
* Country
* Address
* City/Town/Locality
County
State/Region
Province
* Postal Code
Note
Include any additional details about the address (such as the type of address) that will be useful
to the registration approver.
User Details
Enter user's personal information.
* Email Address
Your email address will be your UserID for the system
* First Name
* Last Name
* Phone Number
Phone Extension
+
Register
Approved vendor
given access to
Profile Management
Prospective vendor registers
+
Buyer Admin sets
up additional
user accounts
Supplier Profile Management
Improve Accuracy of Supplier Master
Attachments
Supplier Locations
+
Contact
Details
Banking Info
Business Classifications +
Product & Service Details
Buyer admin reviews and promotes to
Purchasing and Payables systems
OUx
OUy
OUz
Supplier updates
profile details
Updates applied to
multiple Operating Units
Business and Commodity Classifications
Improve Reporting and Sourcing Processes

 Expose configurable list of classifications to supplier
– Diversity
information
– Other business profile data
– Products & services
 Gather info from supplier and approve
Updates
routed to
buyer for
approval
Banking Details
Ensure Prompt Remittance
Bank
Branch
Account
London
Buyer Admin…
OUx
OUy
Supplier…
OUz
Paris
…selects from existing or adds
new to create bank accounts
Provide Company
Account Details
…approves account
details to Payables
Assigns account to locations
and flags primary
Changes Routed to
Buyer for Review
Extend Your Supply Collaboration
Single Access Point for Plan, Negotiate and Procure
PLAN
• Forecasts • Capacity • Exceptions
• Pegging • Waterfall Analysis
• Vendor Managed Inventory
 Procure - iSupplier Portal
– Involve
suppliers in your
procurement to pay processes
 Plan - Collaborative Planning
– Involve
• RFI & RFQs
• Auctions • Bidding
• Design Proposal
NEGOTIATE
SUPPLIERS
suppliers in your
sophisticated planning processes
 Negotiate – Sourcing
– Involve
suppliers in the electronic
tendering processes
 Seamless integration
– Single
• Vendor Managed Inventory
• Orders
• ASNs • Receipts
• Invoice
• Payments
PROCURE
view of products, suppliers,
order modifiers, ASLs, sourcing
rules, registration process
Oracle iSupplier Portal Solution
Self-service PO views,
acknowledgments, change requests
Self-service ASN and invoice
creation and inquiries
Provide Closed-Loop
PO Collaboration
Simplify Receiving and
Payment Processes
Supplier maintained item attributes,
VMI and Consigned Inventory
Optimize Planning
and Inventory
Portal, XML & EDI communication,
supplier self-services
Efficiently Ramp and
Maintain Suppliers
iAssets Overview
Major Features
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Advanced Asset Search
Self-Service Asset Transfer
Cost Center Manager Based Approval
Management Hierarchy Based Approval
Security features
Notifications
iAssets - Additional Details
Advanced Asset Search
- A powerful search page to find assets by using configurable search criteria.
Query logic – ‘starts with’,
‘contains’, ‘ends with’ etc
27
Additional
Criteria
Self-Service Asset Transfer
 A Step by Step Self-Service transfer of assets
between Locations, Employees and Expense
Accounts.
 Integrated with Oracle Approvals Management
and Oracle Workflow for approvals and
notifications.
 How to set up this feature:
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Setup Rules
Setup Profile Option
 IA: iAssets Rule Name
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Setup Employees in HR
Assign employees to FND Users
Setup Rules
Self-Service Asset Transfer Roles
Role
iAssets
Responsibility
Functions (may vary based
on setup)
Employee
iAssets User
Approver
iAssets User
Super
User
iAssets
Manager
Query assets and create
transfer requests
Query assets, create transfer
requests, approve & reject
designated requests
Run / Schedule
Post Asset Transfer Requests
System
iAssets Setup
Administrator Administrator
Create and change setup
options
Self-Service Asset Transfer
Step 1 -Request Details
Step 2 - Releasing Details
Step 3 – Receiving Details
Step 4 - Review and Submit
Submit
Post Transfers to Oracle Assets
• Login as Oracle iAssets Manager and run
the seeded concurrent program
– Run Post Asset Transfer Requests
Self-Service Asset Transfer
Dependencies and Interactions
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Oracle Assets
Oracle Approvals Manager
Oracle Human Resources
Oracle Workflow
iReceivables Overview
iReceivables Business Flow
Email
Customer
Notification
SelfRegisters of Login
Info
Log In
Choose a
Customer/
Site
View Account
Summary and
Aging
View and
Print Invoice
View Account
Details
Pay
Approval
Dispute
Major Features
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Online access to accounts and transactions
View and Print Invoices
Online aging
Invoice dispute
Automated credit memo workflow for disputes
Online credit card payment
Online electronic fund transfer (ACH)
Payment scheduling
Self-Service Registration
iReceivables - Additional Details
Oracle Product Dependencies
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Oracle Application Framework
– OA Framework 5.7H
Oracle Receivables
– Financials Family Pack D
Oracle Trading Community Architecture
– Financials Family Pack D
Oracle iPayment
– IBY 2340178
Oracle Workflow
– Workflow 2.6
Third Party Dependencies
•
Certified versions of Netscape Communicator and
Microsoft Internet Explorer
– For the latest updates of browser support, please
go to OAC Release Notes page: http://wwwapps.us.oracle.com/fwk/tutorials/releasenotes.ht
ml
Self-Service User Registration
•
•
•
•
External customers can submit their own requests for
a self-service user account to access iReceivables
iReceivables validates external users via the
challenge-response model
User accounts are approved and then created via the
User Creation Workflow
Customers whose account requests are approved
receive an email with a username and password for
their user accounts
Released: 11i.OIR.D
Online Aging
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External customers can view the same aging
information on the home page as collectors see in
Oracle Receivables.
Customers can drill down to see the transaction
details of each aging bucket.
The deploying company can set up a display of
different aging buckets for different external
customers.
Released: 11i.OIR.D
Multiple Customer Access
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External users can now access multiple customer
accounts and customer sites with a single login
An external user with access to multiple customers
accounts, or multiple sites is able to search through
those using either customer-related attributes or
transaction numbers
Users can drill down to the details of each of the
account(s) they wish to see
Released: 11i.OIR.C
Customer Search
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Internal users can search customers based on any
customer data indexed in the Oracle database, e.g.,
name, phone number, zip code, etc.
External user can search customers based on
customer name.
Both internal and external user can search customers
based on transaction number, e.g., invoice number,
sales order number, receipt number, etc.
Multi-record display links to account summary and
account details for any customer or customer bill-to
site
Released: 11i.OIR.B
Home/Account Summary
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•
Shows account balance, discount alerts, and
workflow notifications
Hides/shows aging information
Provides a configurable section for the deploying
company to present other information to external
users such as News, FAQs, and Policies
Released: 11i.OIR.B
Account Details
•
•
•
Displays latest account activities including invoices,
debit memos, commitments, credit memos, and
payments.
Web-style search on transactions using transaction
numbers, amount, dates, PO number, etc.
Advanced Search fine-tunes search criteria on date
range, due-date range, and amount range.
Released: 11i.OIR.B
Interactive Invoice
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Resembles printed invoice (what you see is what you
get).
Optimized for printing.
Related transactions hyper-linked.
Activities button links to adjustments, payments,
credits, charges, and disputes applied to invoice.
User can Pay or Dispute invoices; however, access to
these functions can be controlled by function
security.
Released: 11i.OIR.B
Pay A Bill
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Users can pay an invoice by credit card or ACH
(Automated Clearing House) payment
User can select a previously saved credit card or
bank account.
User can make full or partial payment
User can schedule a future date for ACH payment
Integrates with Oracle iPayment for payment
processing
Also Integrates with Direct Debit in Oracle
Receivables
Released: 11i.OIR.B
Payment and Credit Memo
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•
•
•
Single record display of payments, credit memos,
and on account credit memos formatted similarly to
invoices
Optimized for printing
Related transactions hyper-linked
Press the Activities button to see changes applied to
credit memo
Released: 11i.OIR.B
Dispute A Bill
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Step-by-step dispute process tailored for credit
requester who has best information
Pre-seeded yet configurable reason codes for dispute
Requester can review and revise dispute information
any time before submission
Released: 11i.OIR.B
Credit Memo Request
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Generated upon completion of dispute-a-bill
Can be queried later in Account Details
Displays request number, dispute summary,
requester info, and real-time status of the request
approval
Optimized for printing
Released: 11i.OIR.B
Credit Memo Workflow
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•
Built with Oracle Workflow
Forwards credit memo requests for approval based
on management structure or defined approval limits
Pre-configured approval process can be modified
Credit memo creation routine creates credit memos
for approved requests; otherwise notification is
automatically sent to requester for denied requests
Released: 11i.OIR.B
End-to-End Security
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•
Oracle Self-Service Applications provide end-to-end
security: from the web browser to the web server
through the firewall to the Oracle application server
Communication between the Web browser and Web
server is protected by Secure Sockets Layer (SSL)
data encryption.
Access to transaction data is restricted to registered
users only and can to be limited to specific
customer(s) according to your setup
Released: 11i.OIR.B