Excellence
Through People
John Butler
Fás
Excellence Through People
The National Quality Standard
for Human Resource Development
Most Important Business Issues
• Revenue Growth
• Cost Reduction
• Customer Satisfaction
• Leadership Development
• Quality Improvement
Most Important HR Issues
• Organisation and Cultural Change
• Leadership Development
• Reducing Labour Costs
• HR Technology Change
• Increasing Working Productivity
Hr Benchmarking Ireland 2003 – Price Waterhouse.
Excellence Through People
THE FACTOR WHICH MAKES
THE SIGNIFICANT DIFFERENCE
IS
PEOPLE
Excellence Through People
• PURPOSE
• To encourage organisations to develop the full potential
of their employees in order to maximize their contribution to the
specific needs of the organisation
• To show recognition for organisations which have
achieved this standard
Excellence Through People
OUTLINE OF THE STANDARD
1) Review of Organisation Plans and Objectives
2) Preparation of Organisation Training Plans
3) Review of Training
4) Implementation of Training
5) Training & Development Records
6) Employee Communication
& Involvement
Excellence Through People
The Process Towards Achieving
Excellence Through People
Organisation Briefed by FAS Advisor on the Requirements
of the Standard
Organisation Conducts Self-Assessment
Organisation Takes Action to Meet the Standard
Organisation Applies for Recognition
Assessment carried out FAS Assessor
Assessor Report & Recommendations to Approvals Board
Approvals Board Decision & Feedback
Excellence Through People
BENEFITS OF THE STANDARD
• Independent Assessment
• Recognition of Achievement
• Marketing
• Staff Satisfaction
• Recruitment
• Staff Retention
Excellence Through People
BENEFITS OF THE STANDARD Contd.
• Framework/Target
• Measure Progress
• Benchmarking
• Improved Organisation
Performance
Excellence Through People
ETP Organisation Profile
• 290 Organisations to date
• Private and Public Sector
• Irish and Multinationals
• Manufacturing and Services Organisations
• Employing more than 70,000 people
Breakdown by Sector
• Manufacturing
45%
• Service
43%
• Public Sector
12%
Organisation Size
• Under 20 Employees
15%
• 20 - 49 Employees
18%
• Over 50 Employees
67%
Ownership
• Indigenous Irish
63%
• Subsidiaries of
overseas organisations
37%
Projections
2003
350
2004
500
2007
1000
Excellence Through People
Survey:
Benefits to Organisations
• Staff motivation and communication
• Integration with other standards
• Better approach to performance management
• Retention of Staff
Excellence Through People
Survey:
Areas for Attention
• More Human Resource Management elements
• More focus on the effectiveness of training
• More quantifiable cost-benefit
• Benchmarking Best Practice
Excellence Through People
Review of
Excellence Through People Standard
• Company feedback
• Best HR Practices
Excellence Through People
The National Quality Standard
for Human Resource Development