Hospitality
Lodging Management Program 2nd edition- $50.00
Mrs Denham
Course Description
Hospitality Management is a program that introduces high school juniors and seniors to careers in
Hospitality service field and teaches them the basic skills and knowledge they need for success in the
lodging industry. This is an industry driven curriculum that culminates in a certificate exam. The exam is
offered and acknowledged by the American Hotel and Lodging association and is recognized nationwide.
The classes encourage high school students to experience all aspects of operating and managing a
lodging establishment, and also help students build good business and management skills. Students
should be good readers and have a good grasp of fractions and percents.
Students should have a notebook for this class.
Course Goals:
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Grading--
Discuss and classify various types of lodging establishments, their organizational
structure and importance of customer services.
Explore various careers in the Hospitality industry.
Demonstrate an understanding of the guest cycle in the hotel industry.
Demonstrate the ability to make a reservation, register a guest, check out a guest and
perform the night audit.
Discuss the challenges of housekeeping management and offer solutions to various
problems.
Identify the steps in the guestroom cleaning process and the evaluation of employees
who do the work.
Demonstrate understanding of laundry management, carpet maintenance, and safety,
chemical and security management
A
B
C
D
92-100
84-91
77-83
70-77
All quizzes are open book and note. Tests are not.
50%
30%
15%
5%
of the class is quizzes and tests.
of the class is workbook.
of the class is projects
of the class is participation
Make up work—If a student misses school they have One Week to make up the missed work. When a
student is missing on the day of a quiz or test the grade is recorded as a zero at that time. When and if
the work is made up within the Week, the grade will be changed.
Failing grade- If the students grade remains failing for 10 consecutive days the parent will be
contacted either by email or a phone call. If there are any questions/concerns
please do not hesitate to contact me. Students should feel free to see me anytime they have a
question/concern.
Sue Denham
724-763-7116 ext 3346
denhsue@lenape.k12.pa.us
Parent signature _______________________________________________________