XXXXXX Work
Process Reengineering
Business Analysis
Analysis Process Overview
ANALYSIS PROCESS OVERVIEW
Global Business Transformation Process
XXXXXX, INC. / GEMINI
3/18/2016
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ANALYSIS PROCESS OVERVIEW
Pre Analysis Phase
"Phase I"
Pre
Analysis
Analysis
and Project
Design
Blueprinting
World-Wide
Rollout
Global
Implementation
•
•
Develop an analysis logic which establishes business mission and
critical success factors for the implementation – analysis objectives
and tasks
Identify "known" target areas and issues
-
•
•
Revenue performance enhancement
Operating costs reduction
Business strategies formulation and alignment
Support function effectiveness
Establish roles and responsibilities/structure
Determine executive champions or Steering Committee make-up
- Joint team make-up
- Schedules for activities and updates
- Decision making process
•
Communicate to organization
XXXXXX, INC. / GEMINI
3/18/2016
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ANALYSIS PROCESS OVERVIEW
Analysis and Project Design Phase
"Phase II"
Pre
Analysis
Analysis
and Project
Design
Blueprinting
World-Wide
Rollout
Global
Implementation
•
Start with a "known" objective(s) / targeted areas
•
Verification of "known"
•
•
Assessment of initiatives
Discovery process
- Issues
- Root causes
- "As" model sampling
Rational
XXXXXX, INC. / GEMINI
Political
Emotional
3/18/2016
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ANALYSIS PROCESS OVERVIEW
Analysis and Project Design Phase
"Phase II"
Balanced Findings and Conclusions
Internal View
Brown
Paper
Process
Focus
Interviews
Analysis
and Project
Design
Blueprinting
External
Best
Practices
Market
Focus
Interface
Studies
World-Wide
Rollout
External View
Service
Level
Analysis
Financial
Analysis
XXXXXX, INC. / GEMINI
Pre
Analysis
Benchmarking
Competitive
Analysis
Shareholder
Value
3/18/2016
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ANALYSIS PROCESS OVERVIEW
XXXXXX A&D Diagnostics Will Generate Findings
And Conclusions For Joint Project Design Support
Business
Case
Dev elopment
Executiv e /
Focus
Interv iew s
Interface
Surv eys
Systems
Needs
Assessment
Brow n
Papers
PRAXAIR /
Gemini Joint
Project
Design
Customer /
Market Focus
Studies
Cost Driv er
Decomposition
Best Practices
Approach
Modeling
Initiativ es
Rev iew
Day in Life
of Studies
01
XXXXXX, INC. / GEMINI
2
3
4
5
6
7
8
*
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ANALYSIS PROCESS OVERVIEW
Analysis and Design Deliverables
"Phase II"
Pre
Analysis
•
Blueprinting
World-Wide
Rollout
Project Design
-
•
Analysis
and Project
Design
Rigorous, detailed approach
Structure
Roles and responsibilities
Activities, timelines
Milestones
- Metrics and tracking mechanisms
Business Case tailored toward
selected financial criteria
- ROC, ROS
- ROI, ROA
- Cash Flow
XXXXXX resources
$
Gemini resources
T
•
- Shareholder Value
Organizational Commitment
- Participative, open process
Top Down
Conclusions
- Executive ownership
Bottom Up
XXXXXX, INC. / GEMINI
3/18/2016
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ANALYSIS PROCESS OVERVIEW
Analysis and Design Joint Teams
Analysis
Start-up Transition
Blueprint/Implementation
Gemini
Involvement
XXXXXX
XXXXXX resources
$
Gemini resources
T
Joint team can be made up of facilitators,
content experts, future leaders.
XXXXXX, INC. / GEMINI
3/18/2016
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ANALYSIS PROCESS OVERVIEW
Analysis and Design Level - Set
"Phase II"
Pre
Analysis
Analysis
and Project
Design
Blueprinting
World-Wide
Rollout
A&D is . . .
Participation at all levels
NOT
for executives only.
Integrated internal
external views
NOT
audit mentality
Constructively candid
NOT
negative and destructive
Visual and interactive
NOT
a written report
Rational, emotional and
NOT
purely analytical
organizational
A bias for action
NOT
analysis for analysis' sake
Seeks a paradigm shift
thinking and action
NOT
incremental fine-tuning
and
in
An objective process to verify current objectives/targets, and jointly build the right
implementation of the right processes supported by a rigorous business case.
XXXXXX, INC. / GEMINI
3/18/2016
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ANALYSIS PROCESS OVERVIEW
Analysis Joint Team Structure
8-12 Gemini
4-6 XXXXXX
Asset
Utilization
Asset
Utilization
XXXXXX, INC. / GEMINI
Asset
Utilization
3/18/2016
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ANALYSIS PROCESS OVERVIEW
High Level Packaged Gas Value Chain
Understanding
Customer
Needs
Market
Research
Sales &
Marketing
Order
Entry
Distribution
Network
Information
Systems
Customer
Expectations
Pricing
Policies
Procurement/
Inventory
Interface
Customer
Market
Segmentation
Technical
Knowledge
Product
- Quality
- Variety
- Supply
Delivery
Capabilities
Information
Center/Systems
Physical
Fulfillment
Procurement
Asset/
Resource
Mgm't
Inventory
Control
Outbound
Logistics
Product
Distribution
& Delivery
Invoicing &
Collections
Asset
Mgm't
Distribution
Network
Customer
Terms
Transport
subcontracts
Customer
Expecations
Pricing
Policies
Customer
Service
Credit
Policies
Information
Systems
Cash
Applications
Forecasting/
Prioritization
Customer
Service
Application
Technology
XXXXXX, INC. / GEMINI
3/18/2016
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ANALYSIS PROCESS OVERVIEW
AREA 1 Analysis Approach/Schedule
Diagnostics
9/14
9/21
U, C
U, C
9/28
10/5
10/12
10/19
10/26
E,G
G,I
11/2
(Global)
Dept.Rgnl Interface studies
Executive / FIs
Brown Papers
-Dist. Schd/Mgm't
-Order Entry
-Cust Inv./Coll.
-Cust. Inq./Comp
-Cylndr/Inv. Mgm't
Interface Studies
Cust./Mkt Segmentation
Cust. Sat. Survey
Sales/Mkt Effect Probe
Distribution Map
Cost Drivers
C
C
C
C
C
C
U
B
B
B
B
B
B
B
E,G
E,G
E,G
E,G
E,G
U
G,I
G,I
G,I
G,I
G,I
E,G
B
B
B
B
U,C
U,C
U,C
U,C
E,G
E,G
E,G
G,I
G,I
Initiatives Assessment
NOTE: This schedule is dynamic in nature and
subject to potential change during the
course of the analysis
XXXXXX, INC. / GEMINI
U = USA
C = CANADA
B = BRAZIL
E = SPAIN
S = SWITZERLAND
I = ITALY
G = BELGIUM
3/18/2016
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ANALYSIS PROCESS OVERVIEW
High Level XXXXXXXX Value Chain
Understanding
Customer
Needs
Market
Research
Sales &
Marketing
Order
Entry
Distribution
Network
Information
Systems
Customer
Expectations
Pricing
Policies
Procurement/
Inventory
Interface
Customer
Market
Segmentation
Technical
Knowledge
Product
- Quality
- Variety
- Supply
Delivery
Capabilities
Information
Center/Systems
Physical
Fulfillment
Procurement
Asset/
Resource
Mgm't
Inventory
Control
Outbound
Logistics
Product
Distribution
& Delivery
Invoicing &
Collections
Asset
Mgm't
Distribution
Network
Customer
Terms
Transport
subcontracts
Customer
Expecations
Pricing
Policies
Customer
Service
Credit
Policies
Information
Systems
Cash
Applications
Forecasting/
Prioritization
Customer
Service
Application
Technology
XXXXXX, INC. / GEMINI
3/18/2016
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ANALYSIS PROCESS OVERVIEW
AREA 2 Analysis Approach/Schedule
Diagnostics
9/14
9/21
9/28
Value Chain
Executive / FIs
Initiative Assessment
Brown Papers
- Based on Value Chain
DILOS
Cust. Sat. Study
Cust. Mkt. Segment
U
C
B
B
C
C
10/5
10/12
10/17
U
U
B
B
B
U
U
U,C
U,C
B
U,C
B
B
10/26
11/2
U
U
Portfolio Analysis
Sales & Marketing
Cost Drivers
Distribution Map
Effectiveness Probe
C
B
C
B
NOTE: This schedule is dynamic in nature and
subject to potential change during the
course of the analysis
XXXXXX, INC. / GEMINI
U
U
U = USA
C = CANADA
B = BRAZIL
E = SPAIN
S = SWITZERLAND
I = ITALY
G = BELGIUM
3/18/2016
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ANALYSIS PROCESS OVERVIEW
High Level Onsite Value-Chain
Understanding
Customer
Needs
Market
Research/
Forecast
Marketing
& Sales
Finding the
Customers
Design &
Development
Product/
Service
Design
Project Mgm't
Customer
Feedback
Technical
Skills
Contract
Negotiations
with
Customers
Cost
Mgm't
Procurement
Pricing
-Bid Strategy
-Financing
Alternatives
Construction Operations
- Follow-up
Detailed Plant
Design
Invoice
Accuracy
A/R
Terms/
Contracts
Timeliness
Reliability
Credit
Contract
Bidding
with Sub
Contractors
Asset
Mgm't
-Old Equip.
Preliminary
Plant Design
Asset Mgm't
-Extra Capacity
XXXXXX, INC. / GEMINI
3/18/2016
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ANALYSIS PROCESS OVERVIEW
Onsite Analysis Approach/Schedule
Activities
9/14
9/21
U
U
C
B
S
S
•Supply Chain
U
C
B
S
S
•"As-Is" Process Validation and Review``
(Customer Acquisition,
Project Management,, Supplier Cycle)
U
C
B
C
B
C
B
•Initiatives Assessment
•"As-Is" Global Cost Decomposition
•Customer Satisfaction Analysis
9/28
U
U
U
•"As-Is" Systems Map
•Area Probes e.g.,
NOTE: This schedule is dynamic in nature and
subject to potential change during the
course of the analysis
XXXXXX, INC. / GEMINI
10/5
10/12 10/19
U
10/26
11/2
S
B,S
U
B
U = USA
C = CANADA
B = BRAZIL
E = SPAIN
S = SWITZERLAND
I = ITALY
G = BELGIUM
3/18/2016
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ANALYSIS PROCESS OVERVIEW
Financial & Management Reporting Analysis Approach/Schedule
Diagnostics
9/14
9/21
9/28
10/5
10/12
10/19
B
I,E
G
Interviews FI, MR/FR
U
U,C
B,U
Best in Class Review
U
U
B,U
Brown Papers:
- Book-closing Process
- Monthly Mgm't Report Gen.
- External Report Gen.
U
U
U
U
U
U
B,U
B,U
Initiative Assessment
U
U
B
B
I,E
KPI/RR Interviews
U
U,C
B
B
I,E
G
U
B
I,E
G
Review Findings
B
B
10/26
11/2
G
G
G
E
Scorecard Working
U
Opportunity Charting
U
Session
U
/Bus, Case
NOTE: This schedule is dynamic in nature and
subject to potential change during the
course of the analysis
XXXXXX, INC. / GEMINI
U = USA
C = CANADA
B = BRAZIL
E = SPAIN
S = SWITZERLAND
I = ITALY
G = BELGIUM
3/18/2016
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ANALYSIS PROCESS OVERVIEW
High Level Analysis Team Roles and Responsibilities
Stream Lead
• Manage client sponsor relationship
• Manage joint analysis team
• Design, coordinate and execute analysis
Joint Team Member
• Sounding board and coach to stream lead
• Pathfinder in the organization
• Ensure data integrity
• Learn about the A&D process/ process tools
• Design and execute analysis
Sponsor
• Executive coach and mentor
• Review and validate findings
• Help remove roadblocks for the joint analysis team
Gemini A&D Resources
• Design and execute analysis
• Review findings with area managers
• Joint team member coach
XXXXXX, INC. / GEMINI
3/18/2016
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ANALYSIS PROCESS OVERVIEW
Analysis Staffing Is Designed To Meet XXXXXXs Need For
Global Penetration And Coverage Of Broad Issues
(ORGANIZATION CHART HERE)
XXXXXX, INC. / GEMINI
3/18/2016
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