Role of Alberta Human
Services at the POC
in support of the delivery of
Emergency Social
Services
ESS Forum 2014
1
Emergency Management
Framework of Canada
• Shared responsibility including all levels of
government, their partners and citizens.
• Most disasters occur at the local level and the
first response is managed by the local
authorities
• Disasters that exceed the local authorities
capacity may require assistance by the
provincial government
2
Coordinated Approach
• Local authorities are the lead and responsible
for their communities in their local response
activities
• Working with local volunteers, nongovernment agencies, businesses and key
partners
• Encouraging citizens to be prepared and
develop 72 hour personal and family
preparedness kits
3
During POC Activation
• Alberta Human Services reports to the Provincial
Operations Centre
• Within the POC there are key partners that
support the delivery of ESS
• NGO Council
• Other departments
• Federal government departments
• Agencies and external partners
Provincial Coordination
• When the local authorities determine that they
will exceed their capacity or require further
resources to provide Emergency Social
Services to the victims of the disaster they
can request provincial support in delivering
this critical service
• The request does not require a declaration of
a State of Local Emergency or State of
Emergency
5
Communication
Human Services
AEMA POC Duty Officer
AEMA Field
Officer
Local Authority EOC
ESS Branch
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Large Scale Events
EOC A
EMERGENCY
FUND RELIEF
X 12
RECEPTION
CENTRE
EOC B
HUMAN
SERVICES
RECEPTION
CENTRE
RECEPTION
CENTRE
RECEPTION
CENTRE
RECEPTION
CENTRE
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Public Health Agency
of Canada
Centre for Emergency Preparedness and
Response
Centre for Emergency Preparedness and Response
is the nation's central coordinating point for public
health security. Its responsibilities include
monitoring disease outbreaks, assessing public
health risks during emergencies and managing the
provision of emergency social services.
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Centre for Emergency
Preparedness and Response
The Office of Emergency Services is responsible
for the provision of essential non-medical
services for the immediate physical and social
well-being of people affected by disasters. The
types of services supported consist of
emergency clothing, lodging and food,
registration and inquiry, reception centre services
and personal services.
9
National Emergency Stockpile
Supplies (NESS)
• The NESS is a federal asset for supporting P/T
efforts to respond to major public health
emergencies in Canada
• Distributed at the request of a P/T
• Operates 24/7
• Assets are distributed across Canada
– Pharmaceuticals are maintained in Ottawa
• Delivery of assets anywhere in Canada is
targeted for within 24 hours
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Alberta Sites
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National Emergency
Stockpile Supplies
• The NESS delivery of assets is targeted
within 24 hours. Available 24/7 to
support anywhere in the province.
• 3,000 beds available within hours from
Edmonton and more can be made
available within 24 hours.
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Preparedness
• Building Resiliency
• Citizens are encouraged to build their own
resiliency and develop their personal and
family preparedness plans
• Communities are required to develop their
Emergency Plans
• Develop relationships with community
leagues, volunteer groups and agencies
• Work with neighboring communities to develop
relationships prior to an emergency
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Reception Centre
Planning
Registration and Inquiry Cards
- Request through your AEMA Field Officer
- Order approved by Human Services
- Ordering information:
 Registration Cards are 500 per box
 Inquiry cards are 750 per box
- Shipping takes approximately 2 – 3 weeks
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Human Services
Lead for the development of the Provincial
Emergency Social Services Framework
Ongoing collaboration and coordination with
• Emergency Social Services Network of Alberta
(ESSNA)
• NGO Council
• AEMA
• Other provincial departments
• Federal partners
• Other key stakeholders
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Leading the Way
Developing Partnerships
The establishment of partnerships prior to
disasters is key to a strong foundation in
supporting response and recovery efforts.
Citizens
All levels of government
Private sector
Volunteer and non-governmental organizations
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ESSNA
“Networking”
“Beyond
the
Yellow Tape”
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