Chapter 1: Creating Competitive Advantages

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Chapter 1: Creating

Competitive Advantages

MNGT 4800

Dr. Shook

Agenda

Strategic management defined

Strategic management process

Schools of thought

Stakeholder management

Environmental forces creating change

Hierarchy of strategic goals

Two Perspectives of Leadership

Strategic Choice Perspective

(Romantic view)

Leader is the key force in organization’s success

Population Ecology

(External control perspective)

Focus is on external factors that affect an organization’s success

Two Perspectives of Leadership

Leaders can make a difference

Must be aware of opportunities and threats faced in external environment

Must have thorough understanding of the firm’s resources and capabilities

Strategic Management

Definition: Strategic management consists of the analysis, decisions, and actions an organization undertakes in order to create and sustain competitive advantages.

Key attributes of strategic management

Directs the organization toward overall goals and objectives.

Includes multiple stakeholders in decision making

Needs to incorporate short-term and long-term perspectives

Recognizes trade-offs between efficiency and effectiveness

Strategic Management

Analysis (Chs. 1, 2, 3, and 4)

Strategic goals (vision, mission, strategic objectives)

Internal and external environment of the firm

Strategic decisions (Chs 5, 6, 7, and 8)

In which industry(ies) should we compete?

How should we compete in those industries?

Actions (Chs 9, and 10)

Allocate necessary resources

Design the organization to bring intended strategies to reality

Strategic Management

Strategic management is the study of why some firms outperform others

How to compete in order to create competitive advantages in the marketplace

How to create competitive advantages in the market place

Unique and valuable

Difficult for competitors to copy or substitute

Strategic Intentions

Intended

Strategy

Deliberate

Strategy

Realized

Strategy

Unrealized

Strategy

Emergent

Strategy

Two Foundational Schools of Thought

1 Industrial Organization Model

2 Resource-Based Model

I/O Model of Superior Returns

– Assumptions:

The external environment imposes constraints that

 determine the strategies that can result in superior profitability.

Competing firms control similar resources and pursue similar strategies

Resources utilized by firms are highly mobile thus homogeneous

I/O Model of Superior Returns

The Industrial Organization Model suggests that above-average returns for any firm are largely determined by characteristics outside the firm .

I/O Model of Superior Returns

The Industrial Organization Model suggests that above-average returns for any firm are largely determined by characteristics outside the firm .

The I/O model largely focuses on industry structure or attractiveness of the external environment rather than internal characteristics of the firm.

Resource-Based Model of Superior Returns

– Assumptions:

Firms acquire different resources over time

Resources heterogeneity within a particular

 industry

Resources may not be highly mobile across

 firms

Difference in resources and how they are used form the basis of competitive advantage

Resource-Based Model of Superior Returns

The Resource-Based Model suggests that above-average returns for any firm are largely determined by characteristics inside the firm .

Resource-Based Model of Superior Returns

The Resource-Based Model suggests that above-average returns for any firm are largely determined by characteristics inside the firm .

The Resource-Based view focuses on developing or obtaining valuable resources and capabilities which are difficult or impossible for rivals to imitate.

Stakeholder Management

Two views of stakeholder management

Zero sum

Stakeholders compete for attention and resources of the organization

Gain of one is a loss to the other

Symbiosis

Stakeholders are dependent upon each other

Mutual benefits

Social Responsibility

Social responsibility: the expectation that businesses or individuals will strive to improve the overall welfare of society

Managers must take active steps to make society better

Socially responsible behavior changes over time

Triple bottom line

Four Additional Types of

Capital

In addition to financial capital

Type of Capital Description

Ecological

Material

Human

Social

Renewable resources generated by living systems, such as wood or animal by-products

Nonrenewable or geological resources such as mineral ores and fossil fuels

People’s knowledge, skills, health, nutrition, safety, security, and motivation

Assets of civil society, such as social cohesion, trust, reciprocity, equity, and other values that provide mutual benefit

Strategic Management

Perspective

Integrative view of the organization

Assess how functional areas and activities “fit together” to achieve goals and objectives

All managers and employees must take and integrative, strategic perspective of issues facing the organization

Coherence in Strategic

Direction

Company vision

Massively inspiring

Overarching

Long-term

Driven by and evokes passion

Fundamental statement of the organization’s

Values

Aspiration

Goals

Company vision

Hierarchy of Goals

Coherence in Strategic

Direction

Mission statements

Purpose of the company

Basis of competition and competitive advantages

More specific than vision

Focused on the means by which the firm will compete

Company vision

Mission statements

Hierarchy of Goals

Coherence in Strategic

Direction

Strategic objectives

Operationalize the mission statement

Provide guidance on how the organization can fulfill or move toward the

“higher goals”

More specific

Cover a more welldefined time frame

Company vision

Mission statements

Strategic objectives

Hierarchy of Goals

Coherence in Strategic

Direction

Strategic objectives

Measurable

Specific

Appropriate

Realistic

Timely

Challenging

Resolve conflicts that arise

Yardstick for rewards and incentives

Company vision

Mission statements

Strategic objectives

Hierarchy of Goals

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