Running Head: EA SPORTS MADDEN NFL FOOTBALL CASE STUDY Champion Athletics Brand Blueprint Zack Ryle December 10, 2013 Western Kentucky University 1 The Brand Blueprint for Champion Athletics 2 Situation Analysis Industry Analysis When we begin to analyze the apparel industry, we must look at the political, economical, social, technological, legal and environmental issues that will affect Champion Athletics. These issues all frame the decisions that are made by HanesBrands Inc. and Champion Athletics. The first area to analyze is the issues to the industry from the political sphere. Most industries will have some level of political issues, but the sport apparel industry is one where free market really reigns and the government does not have as much control. The next area to look at is the economic issues of the apparel industry. This is probably one of the biggest issues with the apparel industry, as with most businesses, in today’s age. With the Great Recession having hit, many companies in the apparel business lost footing, as consumers simply weren’t spending their hard earned money on apparel. The issues the apparel industry faced meant that many had to change their marketing approach to earn the money that in the late 90’s was spent as an after thought. Social issues is the next area to cover, and is a very interesting one. One part of the apparel business that has been shown as an issue both socially and legally is the outsourcing of jobs to third world countries, which is done by many companies, but sweatshop problems began with Nike, but were not limited to the apparel giant. Max Nisen of Business Insider broke down the timeline of Nike solving its sweatshop problem in May of this year. These types of issues were and are tough to The Brand Blueprint for Champion Athletics 3 deal with because social activists dig into the problem (and rightfully so) while lawmakers are seeing what types of unfair labor laws companies are using. Sweatshops are just one example of social and political issues that face the apparel industry. Other issues can include topics ranging from moral stances (gay rights) to corporate community relations. Technological issues are the next set of issues to talk about. I see technological not as an issue but as a benefit to the apparel industry. As technology has grown, so too has the apparel industry. For moisture-wicking fabric to lightweight material that keeps you warm or cool, technology has been crucial to the success of the apparel industry. The only issue I see with technology is the fact that industry executives may have ideas for the apparel industry that are limited by the technology of our time. There will always be environmental issues in regards to the apparel industry. The main industry problem in regards to the environment is what the clothing is made of as well as how those materials are obtained. Many companies have taken proactive steps to show they are translucent and honest in these regards, because companies in the past have been burned on this area, and rightfully so. It is important that apparel companies always stay above boards and honest in their environmental honesty, as the legal system has shown little sympathy toward businesses who go against environmental norms. Competitor Analysis There are several main competitors to Champion Athletics. Some of these competitors are what most would consider obvious (Nike, Under Armour, and The Brand Blueprint for Champion Athletics 4 Russell Athletic) while another competitor took me by surprise (Victoria’s Secret). In this section, we will break down each competitor, what they provide and what their presence is in the market. Let’s start with the number one business in the sporting and active wear arena, which is Nike. Nike has been the leader in this area for a long time, and their innovative thinking and designs have led to only more success for the multi-billion dollar company. In September of 2013, Nike’s stocks rose to nearly $74.70 per share and their overall sales were registered at $6.97 billion more than triple that of Champion. Of all the production Nike does throughout the world, 25% of their share cost is in their apparel, as opposed to their shoe and other production lines. Nike is helped by their brands, which include the Nike swoosh, the tag line Just Do It, and Air Jordan. Currently Nike has contracts with all 32 NFL teams, 24 club and professional basketball teams, dozens of soccer teams and more than 80 collegiate teams. On the social media front, Nike has more than 2.4 million followers on Twitter and has accumulated more than 15.9 million likes on Facebook. The second competitor to talk about is Under Armour. Under Armour is one of the major competitors to several successful parts of the Champion brand, including their apparel and sports bra industries. Under Armour currently makes seven different sports bras that come in different sizes and colors. 1/3 of all sport bras are produced by Champion, but the competition “is on” according to Jessica Higgins, a WKU alumna from Bowling Green, Kentucky. Jessica, along with several of her friends gave me insight to the sport bra industry and what some women are looking for when they look for sport bras. Under Armour has made great strides in The Brand Blueprint for Champion Athletics 5 many of their technologies and innovations, which has led to them acquiring some strong sponsorships, which include nine different NFL players, dozens of other professional athletes, and 19 different collegiate teams. On the social media front, Under Armour is very active with more than 2.5 million likes on Facebook and over 266,000 Twitter followers. I do not believe Champion will ever be able to catch Nike, but I do believe with a concentrated marketing effort, Under Armour could catch the younger market share, which seems enamored with the UA brand. The Russell Athletic brand would be fourth on my list of top brands for sport or active wear apparel, behind Nike, Under Armour and Champion. Russell Athletic is working hard to grow their brand and has really taken root in the places where they have been able to obtained sponsorships. Russell currently has sponsorships with ten current collegiate teams, all of Little League Baseball World Series teams, 18 former NFL teams during the 1990’s and all of the MLB teams from 1992 to 1997. As you can see with some of the sponsorships, Russell has taken the branding strategy of clothing the amateur athlete, which is close to what Champion wants to do, but we will elaborate on that later in this blueprint. Russell struggles in the social media realm, as they only have 25,000 likes on Facebook and just over 5,000 Twitter followers. These numbers are honestly a joke in comparison to comparable businesses. The one company that may not make as much sense as the aforementioned companies is Victoria’s Secret. The reason they are on this list of competitors is due to their production of sport bras and yoga pants. Victoria Secret more than 40 different types of sports bras that come in all sizes and colors. Added to their sport The Brand Blueprint for Champion Athletics 6 bra collection is their yoga pant collection, which has become very popular in today’s culture. Victoria’s Secret produces more than 25 different types of yoga pants, which will rival some of the apparel produced by Champion. The market share for Victoria’s Secret in regards to their sport bra and yoga pants production is tough to measure because they are individual items and not just categories of clothing items. Victoria’s Secret is the strongest of the competitors on social media with more than 23.4 million likes on Facebook and more than 3 million followers on Twitter. While 1/3 of the sport bras sold are from Champion, Victoria’s Secret does provide strong competition to the future of the Champion business. Company Analysis Champion Athletics is unlike several other larger apparel providers in several ways, but as we focus on the company aspect of this brand blueprint, we must note HanesBrands Incorporated owns Champion Athletic. HanesBrands Inc. was founded in 1901 and “is a socially responsible manufacturer and marketer of leading everyday basic apparel under some of the world's strongest apparel brands. HanesBrands innerwear and activewear apparel brands include Hanes, Champion, Playtex, Bali, Maidenform, Flexees, JMS/Just My Size, barely there, Wonderbra and Gear for Sports.” There are several top executives who help control the overall direction of the Champion Athletic brand. The first person in charge is the Chairman of the Board and the Chief Executive Officer of HanesBrands Inc. Mr. Rich Noll. Others who play a large role in shaping the brand of Champion Athletics are Co-Chief Operating Officer The Brand Blueprint for Champion Athletics to HanesBrands Inc. Bill Nictakis, Chief Branding Officers Sydney Falken and President of Outerwear John Marsh. Many of the financials mentioned in this section will be with the overall Hanes Brand in mind, in which Champion is a part of. Below is a chart of the financials HanesBrands Inc. from the past four years with the 2013 numbers projected out to the point the chart was made (which was at their investor meeting in February.) As we can see from the charts, the net sales for the overall brand have consistently risen over the past 5 years while the long-term debt has consistently dropped. The other two numbers are projections I would want to see before projecting, as it looks like both the profit and the diluted EPS have leveled off prior to 2013. While the outlook for HanesBrands Inc. is strong, Champion has some work to do. The overall profit margin for Champion Athletic (and the rest of the outerwear section) was only 5%. According to John Marsh, the last 18 months has given Champion perspective and the new focus of the company is on the Active 7 The Brand Blueprint for Champion Athletics 8 lifestyle. While I will dig into more about the active lifestyle person Champion looks to target in the consumer analysis section, I believe we need to understand the importance of this ideological switch for the company. In the past, Champion Athletic focused on Athletic wear, as it was a market that was strong in the number of consumers, but was also one that HanesBrands Inc. and Champion were well adapted for. This new focus blends the traditional athletic wear with the traditional casual wear and puts them into one general category. This category is one that estimated at $46 billion. HanesBrands Inc. believes they are well positioned with their Champion Performance brand on the athletic side, the Hanes Brand, Champion Urban and Champion Authentic on the casual side, and C9 positioned right in the middle. These brands will all play a part in the future success of the Champion brand toward this new mega-trend. As for Champion’s specific financials, in 2012, Champion was number two in the overall market share. With $2 billion in sale at retail, they are considered to be one of the big brands. With HanesBrands Inc.’s market research showing the brand with 92% brand awareness, the brand of Champion itself does rival that of other top apparel brands. The company has had success in certain areas of the sport apparel industry, including sport bras, where one in every three bras sold is a Champion bra. The goal as a whole is to drive the cost per unit down while charging more per unit, which will lead to margin expansion. Margin expansion is needed for a brand that only operated with a profit margin of just over 5% in 2012. What I found quite interesting is that in their Investor report, HanesBrands Inc. and Champion say the following phrases: “Champion’s brand positioning is The Brand Blueprint for Champion Athletics 9 unique and separates us from the intense in your face attitude of our competitors. Champion is about the enjoyment of sport and the social and interactive side of an active lifestyle.” I will go in more depth to what this means in the Brand Audit section of this blueprint, but it is important to note this distinction in the company analysis to see an accurate present brand identity. Consumer Analysis The consumers are the heartbeat of any successful business. As they continue to purchase products, the company will continue to thrive, but when their purchases wane, the company’s financials do the same. Champion has long been focused on the baby boomers, or how their financial report puts it, the aging boomers. This is the consumer group that helped Champion rise to a new level of clothing and who most of their sales still come from. The interesting thing about this time in clothing is a massive demographic shift is occurring. Chief Branding Officer of Hanes Brands Inc. Sydney Falken points to simple facts when it comes to the numbers of consumers by 2020. Mrs. Falken estimates that by 2020, 139 million baby boomers will be in our society, but a new generation of boomers, entitled Second Wavers, will number approximately 200 million dollars. These second wavers are classified as those who currently fit into the 18 to 34 year old segment. Mrs. Falken estimates that by 2020, these second wavers will be driving 70% of apparel spending to the tune of almost 143 billion dollars. As mentioned in the previous section, Champion is looking to a new brand identity within the two consumer groups (second wavers and aging boomers). This new identity is focused on the active lifestyle. The chart below is from HanesBrands The Brand Blueprint for Champion Athletics 10 Inc.’s investor report and shows, among other things, that only 7% of people surveyed wear athletic apparel only to exercise. The statistics are easy to note, as they do back up the shift Champion is looking to make. Brand Audit The Brand Audit for Champion is discussed in some detail in the company analysis section, but I will expound on it a little further in this section. As mentioned earlier the past for the Champion brand was focused on the athletic side of the apparel business. The future however, lies in much different hands. The future brand identity of Champion is as a (hopeful) leader in the active lifestyle category, which combines both the athletic lifestyle and the comfort lifestyle together. I believe the future of the brands identity can be summed up in the two sentences from their financial report. “Champion’s brand positioning is unique and separates us from the intense in your face attitude of our competitors. Champion is about the enjoyment of sport and the social and interactive side of an active lifestyle.” The Brand Blueprint for Champion Athletics 11 This is a very interesting view on the future of the Champion brand. The first sentence is strong, because it separates Champion from its competitors that are very forward with their marketing. If you look at the meteoric rise of Under Armour, for example, you will see a strong marketing campaign that was built on a strong brand and well made apparel. While their marketing efforts are in your face and for the active athlete, I believe they have captured some of the market share Champion wishes to have. The second sentence is just as interesting as the first. Basically in this statement, HanesBrands Inc. and Champion are admitting they do not want to target the athletes, but they want to target those who enjoy sport and an active lifestyle. I believe this is the wrong way of going about the shift from athletic wear to comfort wear. Many people wear Nike and Under Armour not because they are active athletes and get the benefit from the apparel, but because they either like to wear what their athletes wear or they see themselves as some version of the athletes that Under Armour markets their products for. SWOT Analysis a. Strengths i. Strong brand (Hanes) owns Champion Athletics ii. #1 in Sports Bra industry iii. Historically one of the major players in the athletic wear business b. Weaknesses i. Limited marketing behind brand currently The Brand Blueprint for Champion Athletics 12 ii. Switched focus early 2013 from athletic wear to active wear iii. Consumer base for Champion is weakening without advertisements and marketing (brand used to be well known and has sense slowed) c. Opportunities i. Clean slate to market the brand ii. New brand mark and tag line d. Threats i. Competition is continually growing ii. New market (active market) Hanes has decided enter The Challenge As I grew up, I can think fondly on Champion Athletics. As a young boy, I remember my dad constantly wearing champion clothes all of the time. Whether it was mowing the lawn, working out, or just lounging around the house, he was constantly in sweats, tee shirts or shorts from Champion Athletics. As a young boy who constantly looked up to my father and wanted to be like him, I thought I would always grow up wearing Champion. This changed though in the late 90’s when my dad shifted away from Champion to brands like Nike and Russell Athletics. Some of the best market analysis, in my opinion, is done when you sit down with those consumers who use the product and understand why they made their decisions. I previously sat down with my father and asked him questions ranging from why he started wearing Champion to why he ended up going in other The Brand Blueprint for Champion Athletics 13 directions. His interview actually proved valuable because his reasoning behind his decisions followed the company’s norm. “I began wearing Champion because they were comfortable to wear when I was playing baseball in college,” states Greg Ryle. “I continued to purchase Champion throughout my early adult years playing racquetball and softball, but faded off my purchases once I strayed away from the athletic life. I switched for several reasons. For one, they (Champion) did not make clothes in my size any more (XXXL), but more than that, I found myself drawn in to other marketing strategies, like Russell Athletics and Under Armour. The clothes fit well and I could wear them around the house or working out.” So much of this fits into both the problem Champion is facing as well as the consumer base that in some ways they have alienated. Champion has really not had a focused marketing effort since the mid 1990’s and in many ways, Champion has been living off of its previous successes to make their money. As stated in the Brand Identity, Champion does not want to be intense or in your face with their marketing. With this being said, we lead to the challenge for the brand moving forward. I see the challenge for the brand as follows: How do you market the Champion brand to the active lifestyle group in a way that follows HanesBrands Inc. and Champions vision of marketing for their brands? I believe the way to solve this is to come up with a marketing plan that will compete with rival plans while staying within the vision HanesBrands Inc. has requested. This marketing plan should be able to be executed with a two-year window so the company does not continue to lose market The Brand Blueprint for Champion Athletics 14 share while at the same time capitalizing on the new marketplace Champion would like to be in. Branding Strategies Family is what Champions New Branding strategy will be focused on. o First strategy focused toward second wavers age 25 to 34 This strategy is focused on young couples and young families Campaign will show busy every day lives with Champion being able to be worn at all times o Second strategy focused on aging boomers This strategy will feature aging boomers reconnecting with the old Champion brand Strategy will show families together as a whole (grandparents, children and grandchildren) all wearing Champion Strategy lends itself to flashbacks of families growing up with Champion and the thought that some things never change o Third strategy focused on second wavers age 18 to 25 This age range is the toughest to reach as most of these consumers do not have a full time job or expendable income This strategy would be focused on childhood flashbacks to family wearing Champion Homesick college student The Brand Blueprint for Champion Athletics 15 A secondary strategy to reach this market would be centered on active wear for the collegiate student. This would show student going to class, lunch, working out, and hanging out with friends all in Champion gear All strategies will begin in 2014 and will end in 2016 Communications Framework Why are you communicating? The main reason I am looking to communicate is to help build awareness of the Champion brand. This brand has been strong in the past, but needs help to continue moving forward in the clothing and more specifically the active lifestyle apparel category. Other reasons to communicate include growing the profit margin from five percent in 2012 to 12 percent by 2016 and to help improve the overall sale Grow profit margin from 5% to 12% by 2016 and to increase the overall sales for the Champion brand from $2 billion dollars in 2012 to $10 billion by 2016. Overall sales jump from $2 billion in 2012 to $10 billion by 2016 What is the one message you want to convey? The one message I want to convey is that Champion Active apparel line is meant for families to use and to wear in their everyday lives. This relates back to the overall vision of HanesBrands Inc. by incorporating a less in your face approach to the overall brand and focuses on family ties to draw in consumers. This one single mission will be easy to track through the media channels so that we can best measure the aforementioned KPI’s. Who are you communicating this to? The Brand Blueprint for Champion Athletics 16 The goal of this branding campaign is to market to the consumer base HanesBrands Inc. and Champion Consumer has decided to market their product for. The base of Champion Athletics includes 18 to 34 year olds, known as the second wavers, and the aging baby boomer generation. The goal of this campaign will be to reach out to families young and old to show them Champion can be worn by anybody at anytime. Where are proposing to communicate your message? This branding strategy will be focused on a multi-platform campaign approach. I plan on airing commercials on the television during primetime family shows on the main four networks (CBS, ABC, NBC, FOX). Radio spots will also be a focus, but Pandora and I Heart radio will be the focus to target the younger second wavers. We will also be focusing on the web presence, which includes, but is not limited to, a new website, advertisements on strategic websites that families use and social media advertisements on Twitter, Facebook and Instagram. The last main area we will be focusing on is the need for viral videos. These viral videos will go on everything from YouTube to Vine and will reach primarily the second wavers. When are communicating? We will launch the multi-platform marketing campaign in June 2014 and the campaign will run for two years with refreshes of publications every six months. This could potentially be picked up for more years if successful with continued refreshes to the content and publications. A rough estimate of the timeline will go as follows June 2014 The Brand Blueprint for Champion Athletics 17 o Launch new website brand and tagline. Following these launches, launch social media campaign. After these are completed, launch website, television and radio advertisements. These are to be completed by the end of June. December 2014 o Launch new videos and campaign materials in time for Christmas rush June 2015 o Launch new videos and campaigns as a refresh to the campaign December 2015 o Launch new videos and campaign materials in time for Christmas rush June 2016 o Launch new videos and campaigns as a refresh to the campaign o Make decision on whether to conduct a new campaign or extend current campaign past 2016. December 2016 o Launch new videos and campaign materials in time for Christmas rush o Either conclude campaign or make necessary changes to revamp current campaign. The Brand Blueprint for Champion Athletics 18 Discuss Costs of Implementing your Ideas When most companies implement new branding strategies, the cost is a main concern. Whether it is due to lack of funds or spending those funds in other areas, most companies struggle allocating the necessary funds to truly power the new brand forward. This is not the case with Champion. In 2012, Champion made over $2 billion in sales. While only five percent of these sales came in the way of profit, the resulting number for their total profit is still 100 million dollars. This new branding strategy will take nothing from the clothing apparel production budget, as the clothing is already being made. My branding strategy does not call for any additions to production or to the overall company, just additions to the marketing and branding campaign for the company. Money Spent for Branding Campaigns (In Millions of Dollars) Producing Videos for web and television Creation of New Brand and Tagline Creation of New Website Search Engine Optimization Social Media Advertising Web Advertising Radio Advertising (includes streaming audio) TV Advertising 0 2 4 6 8 10 12 14 16 18 The chart above is my budget for the new campaign. This new campaign will be running from 2014 to 2016, so these calculations are totals for both years. The The Brand Blueprint for Champion Athletics 19 total cost I expect to spend on this campaign is roughly $36 million, or just one third of the profit from 2012’s profit margin. These additions to the company will not only have the opportunity to, but I believe will, bring in billions of dollars in sales and increased profit margins to Champion. The return on investment will be very easy to track as most of these forms of marketing and advertising have analytics built in to them. The videos production, new website, and new brand and tag line are all one time costs that need to be incurred at the start of the project. (The one exception to this statement is I have added some more to the production budget to have a production house produce more video if necessary.) All of these budgets also take into account a refresh of material every six months based on the overall brand as to not get stale in the consumers mind. Search engine optimization, social media advertising and web advertising will all be tied to direct analytics so that we can see the immediate results of the campaign at any given point. Radio and television advertisements would be a little more difficult to tell, but if you had a different web address that led to the Champion website, you could count the amount of people who came to the website via that link. For radio, you may say visit www.championapparel.com while on TV you may say visit www.apparebychampion.com. Champion would purchase both of these domains before making the advertisements and just forward them to the main website. This is an easy way to see the amount of people who converted your advertisement from these two sources into revenue dollars. The importance of tying all of these advertising and marketing moves back to the original goals cannot The Brand Blueprint for Champion Athletics 20 be understated at this is the only way to prove the worth of this branding strategy moving forward. Summary or Next Steps When writing this brand blueprint, I began the process thinking I would model the Champion Blueprint after successful models like Nike and Under Armour. Just one week before the deadline for this blueprint, I found the Investor Report (which is found on the Investor page at HanesBrands Inc.). This Investor Report not only detailed all of the financial numbers, but it also detailed the branding strategies, past, present, and future for the company. One thing that was evident was HanesBrands Inc. and Champion did not want to go in the same direction of Nike and Under Armour. While I was told I was not required to follow their model, I wanted to pursue their values and I believe came out with a very strong brand strategy. The brand strategy I created centered on family so that it would appeal to the two demographics the organization wanted to hit, which are the aging boomers and the second wavers. I believe the phrase “Champion Active apparel line is meant for families to use and to wear in their everyday lives” will touch home with a lot of people. This ability to take family, which is a fond idea and memory for most people and tie it into Champion’s new vision for their active wear line is a perfect match. I strongly believe that once this campaign gets rolling, the sales numbers will prove my theory that all Champion really needs to be successful is a strong marketing and branding push. The Brand Blueprint for Champion Athletics 21 The first step I would take if I were the Chief Branding Officer is to have these strategies further researched with more inclusive data (which I believe is only available to investors and the company) and fine-tune the strategy. Once the strategy is completed, I would look to hire a production company for the videos that we will run on the social media accounts as well as those that will air on the web and television as advertisements. During the same time, I would be scouting out those web designers who could create a brand new webpage. These two items are most critical because this is the public image of the company outside of the clothing apparel itself. Following all of these hires, I would work with the executives in the company as well as with the graphic designers to modify the old Champion logo to modernize it. This will not be a popular decision with everyone, but all brands are modified over time. Champion needs to have the physical logo changed in order to really encapsulate the new brand vision the company wants to achieve. In conclusion, this brand blueprint focuses on family first and clothing second. I believe this strategy will sell many more units around the country and around the world. Champion at one time in the not too distant past was a top dog in the apparel industry with Nike and Starter, but has since fallen off. I believe taking the new vision HanesBrands Inc. has provided and combining it with the branding blueprint I have created here will lead to billions of dollars in additional sales for Champion and a completely new vision for the still proud organization. The Brand Blueprint for Champion Athletics 22 Works Cited Belton, B. (2013, Sept. 26). Nike shares surge 6% on strong earnings, sales. Retrieved from USA Today: http://www.usatoday.com/story/money/business/2013/09/26/nike-sharessurge-earnings-beat-estimates/2878687/ Champion. (2013). Champion. Retrieved from Champion: http://www.championusa.com/ HanesBrands Inc. (2013). Investors. Retrieved from HanesBrands Inc.: http://phx.corporate-ir.net/phoenix.zhtml?c=200600&p=irol-irhome Nisen, M. (2013, May 9). How Nike Solved Its Sweatshop Problem . Retrieved from Business Insider: http://www.businessinsider.com/how-nike-solved-itssweatshop-problem-2013-5 Russell Athletic. (2013). Home Page. Retrieved from Russell Athletic: http://shop.russellathletic.com/ Townsend, M. (2013, Sept. 26). Nike Profit Tops Estimates as North American Sales Gain. Retrieved from Bloomberg News: http://www.bloomberg.com/news/201309-26/nike-profit-tops-estimates-as-north-american-sales-gain.html Victoria's Secret. (2013). Home Page. Retrieved from Victoria's Secret: Victoria's Secret