The Future of Enterprise Architecture - Towards the Coherent Enterprise John Gøtze In the Beginning ... Imagine an enterprise that had not heard of EA. It is operational (sort of) It produces and uses information (there are artefacts) No enterprise wide coherence (at best accidental coherence) Business EA Not applied IT Existing Enterprise Information Indecision Too much information Too much complexity Too many challenges Too little time Business Intelligence vs. Intelligent Business Conditions • The Constancy of Change – Lewis Caroll’s Red Queen: "in this place it takes all the running you can do, to keep in the same place.” • Neurath's Boat – ”We are like sailors who on the open sea must reconstruct their ship but are never able to start afresh from the bottom.” Disruption Alignment = 0 ”Remember Your Vector Math!” Agility Assurance EA = ? Everything Aligned Enabled Agility Embedded Assurance ... 10 Occam's Razor "All other things being equal, the simplest solution is the best." Ross, Weill & Robertson: “Enterprise Architecture as Strategy” Five elements Strategic Initiatives Operating Model Enterprise Architecture Engagement Model Foundation for execution The IT infrastructure and digitized business processes automating a company’s core capabilities. Operating Model Operating Model Single point of contact Begins with customers Economies of scale Begins with shared services Synergy and Responsiveness Begins with processes, customers and shared services Scalability Begins with processes N=1 & R=G Geoffrey Moore's Cycle of Innovation Core Context Mission Critical Deploy II III I IV Manage Non-Mission-Critical Invent Offload Fund next innovation Strategy Technology Business 25 Foundation Architecture EA 1.0 Use of EA to ensure Alignment of Business & IT Capture Understanding of Business Target: Systems Architecture and Design Valuable and the most practiced form of EA Understand the Business Business Captured and Designed Captured Not applied IT Existing Enterprise EA Addition Design Systems ”Complete” EA Approach A “complete” EA approach must have all of these elements, which are specifically designed to work together in the context of the (IT) governance process. EA Methodology EA Best Practices EA Framework EA Tools & Repository Carnegie Mellon University (IT) Governance EA Artifacts Technology – Business – Strategy Security / Standards / Workforce Scott Bernard's EA3 Cube Lines of Business Network Infrastructure Network Infrastructure Goals & Network Initiatives Infrastructure Network Infrastructure Products & Network Services Infrastructure Network Infrastructure Data & Network Information Infrastructure Network Infrastructure Systems & Network Applications Infrastructure Network Infrastructure Networks & Infrastructure C O M P O N E N T S Scott Bernard's EA3 Cube – – – • Strategic Plan Future Operating Scenarios Balanced Scorecard ™ Goals and Measures Business Level – – – – – • Business Plan (E - Commerce Plan / E - Government Plan) Business Requirements Use Cases Business Case – Investment Portfolio Business Process Management Applications Business Process Reengineering / Improvement EA Methodology Technology Level – – – – – – Service Oriented Architecture Object - Oriented Data Modeling/Application Development Network - Centric Systems Engineering Enterprise Resource Planning Systems Network Management Applications Security Architecture EA Best Practices EA Management Plan Future Future EA EA Views Views EA Standards EA Program EA Tutorial Site Map Networks & Infrastructure Security Solutions Technology – Business - Strategy S + B + T Strategic Level Security, Standards, Workforce • Lines of Business Network Infrastructure Network Infrastructure Goals & Network Initiatives Infrastructure Network Infrastructure Products & Network Services Infrastructure Network Infrastructure Data & Network Information Infrastructure Network Infrastructure Systems & Network Applications Infrastructure Network Infrastructure Networks & Infrastructure Enterprise Architecture Repository Goals & Initiatives Products & Services Data & Information Systems & Applications High Level View Strategic Plan Business Plan Knowledge Warehouse Business Systems Wide Area Network Security Program Mid Level View Goals & Initiatives Business Processes Information Flows Support Support Systems Local Area Network System Certifications Detailed View Performance Measures Investment Portfolio Data Dictionary Application Inventory Buildings & Equipment Data Privacy Current EA Views EA Tools & Repository C O M P O N E N T S EA Artifacts Foundation Architecture - Provides Excellent Value - Some implementations are simply IT Architecture at the Enterprise Level - In some cases this is all you need for a particular investment. Saint- Exupéry FEA Practice Guide, OMB 2006. http://www.whitehouse.gov/omb/egov/documents/FEA_Practice_Guidance.pdf EA Transition Planning LinesNetwork of Business Infrastructure Network Infrastructure Goals & Network Initiatives Infrastructure Network Infrastructure Products & Network Services Infrastructure Network Infrastructure Data & Network Information Infrastructure Network Infrastructure Systems & Network Applications Infrastructure Network Infrastructure Networks & Infrastructure Current Architecture LinesNetwork of Business C O M P O N E N T S EA Management Plan Security, Standards, Workforce An enterprise architecture is in continual transition as implementation and upgrade projects are completed. Needs coordination, prioritization, and oversight. ”We need a plan”. Security, Standards, Workforce Infrastructure Network Infrastructure Goals & Network Initiatives Infrastructure Network Infrastructure Products & Network Services Infrastructure Network Infrastructure Data & Network Information Infrastructure Network Infrastructure Systems & Network Applications Infrastructure Network Infrastructure Networks & Infrastructure Future Architecture C O M P O N E N T S Forward-Looking Architecture One of the purposes of an EA program is to develop future views of the architecture Infrastructure Network Infrastructure Goals & Network Initiatives Infrastructure Network Infrastructure Products & Network Services Infrastructure Network Infrastructure Data & Network Information Infrastructure Network Infrastructure Systems & Network Applications Infrastructure Network Infrastructure Networks & Infrastructure Current Architecture LinesNetwork of Business C O M P O N E N T S EA Management Plan Security, Standards, Workforce LinesNetwork of Business Security, Standards, Workforce Infrastructure Network Infrastructure Goals & Network Initiatives Infrastructure Network Infrastructure Products & Network Services Infrastructure Network Infrastructure Data & Network Information Infrastructure Network Infrastructure Systems & Network Applications Infrastructure Network Infrastructure Networks & Infrastructure Future Architecture C O M P O N E N T S EA is (like) Urban Planning Many stakeholders Many layers Big projects Money Time Extent A “discipline” Science Practice Enterprise Architecture 2.0 Approaches can scale from local to global. CEO wants to own and use the architecture. Integrates Strategic, Business, and Technology Planning. Moving from Documentation to Analysis, to Design -- supported by better tools/artifacts. More standards on terms and methods from international and national bodies. More case studies of good and bad EA in the public and private sector. 39 EA 2.0 Extended Architecture Non-IT use of EA Support Coherence Generally (e.g. Policy Alignment) Enables ‘Enterprise Engineering’ Less practiced form but arguably more valuable than foundation Design Business Captured and Designed Business Captured Not applied IT Existing Enterprise EA Addition Design Systems Extended Architecture Traditional Business Architecture: Capturing business requirements to build systems Results in solutions aligned to business New Business Architecture: Design the business to achieve desired business outcomes Results in business aligned to purpose Think business “Purpose” not just business “Process” EA 3.0 Embedded Architecture The use of EA by non-IT and IT in normal processes. Architecture is already there, so an enterprise’s architecture should NOT be developed as a project. It should be leveraged. Find these key descriptive processes, apply EA structure to those artefacts and enable alignment. Align Those Doing Business Design Business Captured and Designed Captured Structured IT Existing Enterprise EA Addition Align Those Doing IT Design Embedded Architecture Implications EA becomes the task of the CxO Leaders Alignment Support is the Chief Architect’s Responsibility 'Built-Out' effort gets reduced because we get to reuse 'Built-In' artefacts. Example: When starting transformation of a policy center because of new political direction we would: Previously – Begin the process of properly capturing the “As Is”. Now – We simply get the “As Is” from the artefacts updated through regular process (e.g. Annual Plans, Budgets…). Motto: Find It, Structure It, and Align It Balanced EA • Ubiquitous, embedded architecture – ”Way of Life” • Living architecture, ever-green • Solid foundation • Strategic alignment • Alignment, Agility AND Assurance • Coherent enterprise Gary Hamel • Management innovation • Our enterprises have '21stcentury, Internet-enabled business processes, mid20th-century management processes, all built atop 19th-century management principles' • Management 2.0 • New Management DNA May 2008 Alignment of Business & IT Foundation Architecture Understand the Business Business Captured IT EA Existing Enterprise Addition Design Systems Not applied Captured and Designed 50 Extended Architecture Non-IT use of EA Design Business Captured and Designed Business Captured Not applied IT EA Existing Enterprise Addition Design Systems 51 Embedded Architecture The use of EA by non-IT and IT in normal processes Align Those Doing Business Design Business Captured and Designed Captured Structured IT Existing Enterprise EA Addition Align Those Doing IT Design 52 Coherency Management - Architecting the Enterprise for Alignment, Agility, and Assurance Doucet, Gøtze, Saha, Bernard (forthcoming) www.coherencymanagement.org Technology – Business – Strategy Security / Standards / Workforce Lines of Business Network Infrastructure Network Infrastructure Goals & Network Initiatives Infrastructure Network Infrastructure Products & Network Services Infrastructure Network Infrastructure Data & Network Information Infrastructure Network Infrastructure Systems & Network Applications Infrastructure Network Infrastructure Networks & Infrastructure C O M P O N E N T S Design Leadership & facilitation EA Assessment Any investment or Whole enterprise Observers – Stakeholders – Partners Coherent View Continuous Coherency Improvement DESIGN Leadership/Facilitation Improve Designs & Descriptions ENTERPRISE ADVICE New Rules Methods, Models Designs DESIGNERSDESCRIBERS Planners Policy Writers Operations: HR, FM, TM, IM •Structures •Patterns •Frameworks Improve •Designs Functioning ARCHITECTUR E ASSESSMENT Any Investment or Whole Enterprise Enterprise Description Designs (Business & Tech) Plans (Project, Annual…) Reports, Org Charts, Job Descriptions, Précis, Process Maps etc Enterprise ADVICE Gaps / Overlaps From Strategy to Operations DECIDERS Owners Executives Managers Staff Resources People, Money, Information, Technology, Property, Assets… Operational Enterprise The three aspects of coherency Coherent Rules for Descriptions Coherent Descriptions Coherent Enterprise Coherent Enterprise When the enterprise experiences coherent operation and execution. Alignment is very mature because the rules allow descriptions to be compared for alignment and adjusted accordingly. Agility is achieved because the designs are coherent, which includes a developed understanding and practice of loose coupling by design instead of tight coupling by accident. Assurance is gained through an ability to not only have all the information but also, through coherency, have the information provide real knowledge. Contact John Gøtze http://gotze.eu john@gotzespace.dk