People, Process and Technology Making IT a strategic capability Randy Krotowski CIO, Global Upstream Chevron Corporation Copyright 2011 © 2011 Chevron 1 Chevron A World Class Global Energy Company 60,000 employees 11.3 billion BOE net proved oil and gas reserves 2.7 million BOE daily net production 2.0 million BPD refining capacity $26 billion C&E budget Copyright 2011 © 2011 Chevron 2 My First Lesson: It’s About What My Business Needs from IT 2-8 years Exploration & Appraisal 2-5 years Delineation & Development 5 – 100 years To recover 10-90% of the oil & gas Reservoir Management & Production Operations 3 © 2011 Chevron Building Credibility Roadmap & Execution Excellence $1.2B project roadmap Focus on deployment With transparent reporting Copyright 2011 © 2011 Chevron 4 My Second Lesson: The Street Rewards Performance Management Credibility Clear, consistent strategic focus Measurable milestones linked to strategy Deliver on commitments Transparent reporting Superior financial performance relative to peers Consistent, predictable, sustainable results Earnings growth and return on invested capital 5 © 2011 Chevron Competing Through Technology A Point of View About the Future Differentiating performance through information and information technology Our vision is that Upstream is an industry leader at applying and using information technology to find, develop and produce oil and gas. Invest in Our Core Business Deliver the Data Platform Drive Functional Excellence 6 © 2011 Chevron My Third Lesson: Bet on the Future Opportunity Queue EA, SOA & Agile Quick Return Solutions • Production management tools • Automating routine decisions • Management by exception MSV • Maintenance management • Plant Surveillance • AI for optimization Project Framework SSO DELIVERABLES SCRUM Pattern Monthly Sprint Planning SPRINT BACKLOG Prioritize, package & assign ownership Logistics DSC SCRUM • Done in past week • Barriers / Blocks / Decisions • Do in next week Execute Block Removal Internal Execution External Execution Randy Krotowski Version 0.1 10/29/98 Compression DSC • Equipment Optimization • Central decision centers • Standardization Seer “Power Process Book User” WEST PC Business Objects Seer Client Seer UI PC Internet RtPM SQL Server Reporting Services Data Access Seer Data Data Integration Seer Reporting Services Data SharePoint … Clients Chevron Services Windows Parts Apps & Visualised “Data Bricks” Web Parts, Reporting Services, ASP.NET Controls Services Dashboard Source Viewer Service [ODBC, “Data Bricks” KPIs & Metrics exposed as Analysis Services Measure Groups Service Explorer Web RtBaseline OLE-DB] Data Access Access Services [Web Facade Business Rules SQL Server Analysis Services System Services] Services Engine Notification Administration Engine Warehouse [PPDM] SSIS Seer Web Service [PPDM XML] Source System ASP.NET PI Server SQL Server Data Manual Warehouse Layer PHD Interface Façade SQL SSIS “Stream” SSIS “Stream” SSIS “Stream” SSIS “Stream” Server SSIS “Stream” Integration Entry D/B Services SSIS “Stream” (SSIS) SSIS “Stream” (C#) SQL Server Integration Services ODBC, OLE DB, Oracle Client etc. Source System Façade MADS Captain Copyright 2011 © 2011 Chevron Systems Source System Façade PHD SAP CUE Source System Façade PoB Operating Platform Source System Façade Source System Façade BAPP Track Site Safe Systems Source System Façade Action Tracking Source System Façade Loss Reporting Asset Implemented Platform Systems Operating Source System Façade Common Reference Data Service CPAS Hierarchy Store 7 Setting the Foundation for Transforming Upstream Workflows Reservoir / Production Surveillance and Analysis • Integrated reservoir and production management tools • Automating routine decisions • Management by exception Equipment / Facility Optimization Decision Support • Facilities / Equipment Optimization • Centralized decision centers providing subject matter expertise & know how • Standardization Scheduling / Activity Management • Surface & Subsurface maintenance activity • Plant Surveillance and 3D video fusion • Artificial Intelligence for optimization Copyright 2011 © 2011 Chevron 8 My Fourth Lesson: Leadership is a Shared Responsibility Jointly Leading an IT Transformation 2012 One team Common data and technology platform Fast, effective global deployment System-wide reliability 2006 Core processes enabled by technology Multiple IT organizations Many solutions for the same process Multi-year global deployments Component reliability Focused on back-office/ infrastructure Copyright 2011 © 2011 Chevron 9 And Partnering With My Peers to … Integrate people, processes, technology and information… UWT Vision … to enable transformation of our key upstream processes and assets. 10 © 2011 Chevron Transformational Leadership Tomorrow’s Opportunity Share leadership Bet on the future Invest in credibility Develop your point of view Today’s Paradigm Copyright 2011 © 2011 Chevron 11 Q&A The future is not the result of choices among alternative paths offered by the present, but a place that is created first in mind, next in will, then in activity. The future is not some place we are going to, but one we are creating John Schaar 12 © 2011 Chevron