Manchester Community College
Course Content Outline
Course Number:
Department:
Program:
Theory Hours:
Credits:
Prerequisites:
BUS216
Business Studies
all
3
3
NONE
Course Title:
Date Revision:
Prepared by:
Effective date:
Lab Hours:
Corequisites:
Organizational Behavior
spring 2010
Michael Magoon
fall 2010
NONE
NONE
Catalog Description:
This course develops and expands on the basic understanding of organizational behavior. The human
relations approach is stressed, including: management philosophy, the organizational climate,
supervision, communication, group participation, and factors in the work environment. The foundations
of group behavior are explored and applied to real-world situations, case studies, and a course capstone
project.
Course Objectives:
The student will:
1. Define and apply basic terminology associated with organizational behavior.
2. Explain the factors affecting personality and emotions of individuals.
3. Compare and contrast basic motivation concepts.
4. Explain and apply methods to increase employee motivation.
5. Identify the key components of individual decision making.
6. Describe the dynamics of group behavior.
7. Explain the growing popularity of teams in organizations.
8. Identify resources that make teams more effective.
9. Describe and apply the communication process and barriers to communication.
10. Evaluate the importance of effective leadership creating trust within organizations.
11. Define power and the bases of power.
12. Apply conflict and negotiation techniques.
13. Explain the characteristics of organizational structure.
14. Compare and contrast various organizational cultures.
15. Describe human resource policies and practices.
16. Describe and apply forces that initiate change.
17. Describe and evaluate a learning organization.
Required Text(s):
Essentials of Organizational Behavior 8th edition, Robbins, Stephen G., Pearson Prentice Hill, Upper
Saddle River, NJ, 2005., or similar book as recommended by the Department Chair.
Outline of Content:
I.
Introduction to Organizational Behavior
1. Introduction to Organizational Behavior
2. Goals of Organizational Behavior
3. Challenges and Opportunities in Organizational Behavior
1
II.
The Individual in the Organization
1.
2.
3.
4.
5.
III.
Groups in the Organization
1.
2.
3.
4.
5.
6.
IV.
Foundations of Individual Behavior
Personality and Emotions
Basic Motivation Concepts
Motivation Applications
Individual Decision Making
Foundations of Group Behavior
Understanding work Teams
Communication
Leadership and Creating Trust
Power and Politics
Conflict and Negotiation
The Organization System
1.
2.
3.
4.
Foundations of Organizational Structure
Organizational Culture
Human Resource Policies and Practices
Organizational Change and Development
Required Methods of Assessment
Assessment Method 1: Quizzes
Performance Criteria: Students will demonstrate knowledge of course material through completion of
quizzes. Scores are based upon traditional letter (A-F) or 100 point grading scale.
Course Objective(s) Using this Method: 1-17.
Assessment Method 2: Class Participation
Performance Criteria: Students will demonstrate understanding of the subject matter by actively
participating in classroom discussions and by supplying appropriate contributions. Students will also
demonstrate effective listening skills by listening to other students’ comments and giving appropriate
responses. Scores are based upon traditional letter (A-F) or 100 point grading scale. If needed, a
class-participation grading rubric is available for the Business Studies Department.
Course Objective(s) Using this Method: 1-17.
Assessment Method 3: Examinations
Performance Criteria: Students will demonstrate knowledge of the material through completion of
examinations. Scores are based upon traditional letter (A-F) or 100 point grading scale.
Course Objective(s) Using this Method: 1-17.
Assessment Method 4: Projects
Performance Criteria: Student will demonstrate his/her knowledge of the material through completion
of projects. Score based upon traditional letter (A-F) or 100 point grading scale. Grading guideline
will be outlined in the instructor’s syllabus. Grading guidelines should include a percentage weight
2
for the following: completeness, accuracy, neatness, presentation, effort and any other criteria the
instructor feels is appropriate.
Course Objective(s) Using this Method: (Note, it is not necessary to test every one of these objectives in
a project. Instructor preference dictates the objectives selected.): 1-17 (as applicable).
Cognitive Levels
1. Cognitive Levels met by course (should be reflected in objectives and assessments):
I = Introduced
E = Emphasized
A = Comprehensive Assessment
Knowledge
Comprehension
Application
Objectives
1.
E, A
E, A
E, A
2.
E, A
E, A
E, A
3.
E, A
E, A
E, A
4.
E, A
E, A
E, INF
5.
E, A
E, A
E, A
6.
E, A
E, A
E, A
7.
E, A
E, A
E, A
8.
I, A
I, A
E, A
9.
E, A
E, A
E, A
10.
E, A
E, A
E, A
11.
I, A
I, A
I, INF
12.
E, A
E, A
E, INF
13.
I, A
I, A
I, A
14.
E, A
E, A
E, A
15.
I, A
I, A
16.
E, A
E, A
E, A
17.
E, A
E, A
E, A
Core Attributes
2. Core Attributes met by course (college wide)
I = Introduced
E = Emphasized
Human
Relationship
Skills
A = Comprehensive Assessment
Communication
Skills
Critical
Thinking
Global
Perspecti
ves
E, A
I, A
E, A
E, A
E, A
E, A
E, A
I, A
E, A
E, A
I, A
E, A
E, A
I, A
E, A
E, A
E, A
E, A
E, A
E, A
E, A
E, A
E, A
E, A
E, A
I, A
E, A
E, INF
E, A
E, A
E, A
I, A
E, A
E, A
I, A
E, A
INF = Informally Assessed
Analysis
Synthesis
Evaluation
E, A
E, A
E, INF
E, A
E, A
E, A
E, A
E, A
E, INF
I, A
E, A
I, A
E, A
E, A
E, A
E, A
E, A
E, A
E, A
E, INF
E, A
E, A
E, A
E, A
INF = Informally Assessed
Quantitative
Reasoning
Scientific
Processes
Technical
Skills
Study
Skills
OBJECTIVES
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
E, A
I, A
E, A
E, A
E, A
E, A
E, A
I, A
E, A
E, A
I, A
E, A
3
E, A
I, A
E, A
E, A
E, A
E, A
E, A
I, A
E, A
E, A
I, A
E, A
E, A
E, A
13.
14.
15.
16.
17.
I, A
E, A
I, A
E, A
E, A
I, A
E, A
I, A
E, A
E, A
I, A
E, A
I, A
E, A
E, A
I, A
E, A
I, A
E, A
E, A
4
I, A
I, A
I,A
E, A
E, A
E, A
E, INF