Supply Chain & Logistics Institute
Engineering Tomorrow’s Supply Chains
Seminar in Global Supply Chains
ISyE 6340
January 9, 2012
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Class leaders
• Dr. John Bartholdi
– ISyE 202
– John.Bartholdi@gatech.edu
• Pete Viehweg
– ISyE 202
– pviehweg@bellsouth.net
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Agenda
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Course purpose
Course description
Introductions
Course requirements
Discussion
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Course purpose
To broaden our understanding of many different
supply chains and their components through
tours, presentations and in-depth classroom
discussions.
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Secondary Benefit
To aid you in focusing on areas
that interest you for further study or
future employment.
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Also…
To learn how to gain meaningful
information when walking through
an industrial operation.
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Course Description
• M W (F) 10:00–11:30, IC 213
• MS SCE course; letter grade
• Check the class website often for changes
• http://goo.gl/Z9NLv
• Tours
– Sites of key players in North American or global supply chains
• Seminars
– Professionals, faculty
• Class discussions
• Project
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Introductions
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Origin
Background, academic & otherwise
Interests
What you hope to gain from this course
• Name tags
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Tours (information updated on web)
Jan. 11
Wal-mart SuperCenter
Jan. 26
Currey & Company
Feb. 1
Snapper (Briggs & Stratton)
Feb. 6, 8
MODEX
Feb. 13
Kia Manufacturing
Mar. 5
Walgreen’s
Mar. 7
Ciba Vision DC
Mar. 28
Wal-mart food DC
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If a picture is worth a thousand words…
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A tour is worth a thousand pictures
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Complementary to other classes
• In class, you learn abstraction, modeling,
thinking and theories
• In tours, you see flows, processes, clutters,
human issues, complex relations
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Challenges
• Distractions
– Movement: Forklifts, conveyors, trucks
– Noise
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Space limitations
Attitudes
Appearances
People from the same tour get very different
perceptions
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What one should do
• Dress appropriately
– “Corporate casual”
– Long pants
– No open-toed or high-heeled shoes
• Representatives of Georgia Tech
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What one should do
• Stay alert and pay attention
• Make sure everyone can see and hear
• Keep an open mind
– Do not limit yourself to your own or guides’ perspectives
• Keep criticism constructive or keep it within the class.
• Most companies do something right to stay in business.
• Each has room for improvement. Do not think the
status quo is the “best” way, as some hosts might
argue.
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Tour process
• Tour leader assignment
– Selected student leaders for each tour
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Pre-tour activities
Tour activities
Guided discussion
Follow up process
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Pre-tour responsibilities
• Everyone
– Review company website for basic familiarity
• Tour leaders
– Communicate pickup time to the class (from Joene
Owen)
– Pick up gifts for host(s) from Joene Owen or Meka
Wimberly in SCL
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On tour
• Everyone is expected to participate
– Help with the logistics, note-taking
• Leaders:
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establish contact with host on site
get host’s business card or other contact info
coordinate note-taking
represent the group in thanking the host and presenting
SCL gift
• Everyone: be focused, punctual, and considerate
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After the tour
• Usually in the next class period:
– Leaders coordinate discussion in class
– Find other supporting information such as journal articles,
books, etc. to enhance discussion
• Within a week after the tour:
– Leaders send a letter to thank the host.
– Consolidate any further questions for the host.
• Deliver to instructors, not to the host
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Guided discussion
• Very important to help everyone to understand better
• The audience: fellow students on the same tour
• Objectives:
– Review, digest and enhance learning
– Capture everyone’s impressions and ideas
– Understand strengths/weaknesses, niche in the supply
chain
• Everyone must participate !!!
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Visiting speakers
• Industry and academic representatives
presenting interesting and pertinent information
about particular supply chain areas
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Presentations (information updated on web)
• Currey & Company
• Rail & Intermodal
• Container shipping
• Industrial real estate development
• Global food supply chains
• Corporate transportation
• Supply chain IT
• UPS in Asia
• Cotton farming & Mitumba
• Logistics consulting
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Project
Currey & Company
•Same groups as last semester
•Listen to presentation to help identify problems
•Pay attention for improvement opportunities during tour
•Each group pick an element of their supply chain needing
improvement
•Follow-up visit(s)
•Recommend improvements (BRIEF report, possibly a
presentation)
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Visiting speakers
Questions:
• Ask lots of pertinent questions
• Make sure they concern the issues at hand
– Want presenter to be able to finish
• Save questions about other issues for the end of
the presentation
• They’re not here to recruit !!!
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Grading
• 50% participation in tour and discussions
– Every tour, every class
– Opinions, your experiences, etc.
– Includes coordinated reading, etc. from syllabus
• 10% professionalism
• 30% technical merit of project
• 10% report writing
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Activities in the near future
Wednesday, 11 January
• Tour Wal-Mart Super Center
• Bus departs at 9:15 AM from Hemphill Avenue
• Preparation: Read Wal-Mart material from syllabus,
calendar
• Pickup times will vary for subsequent tours !!!
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Bus pickup – 9:15AM, Hemphill Avenue
- John Patrick Crecine Residence Hall
Tour pickup point
You are here
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Tour pickup point
9:15 AM ! ! !
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Wal-mart
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Wal-mart
Our Purpose:
We Save People Money
So They Can Live Better
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Wal-mart
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Wal-mart
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Wal-mart
Michael T. Duke
• BS in Industrial Engineering, GA Tech, 1971
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Potential Wal-mart Questions
• What is the annual sales volume of this store vs. others?
– (Is this considered a small, medium, or large store)?
• How many SKUs in the store?
• Are they all delivered via Wal-mart trucks?
– If not, what other methods?
– What frequency?
• For Wal-mart deliveries:
– From where? (Wal-Mart DC? Which one? Others?)
– As pallets? How many? Any mixed pallets?
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What are the receiving hours?
How many trucks per day?
How long to unload a truck?
What is the schedule for Wal-mart truck deliveries?
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Potential Wal-mart Questions
• When do you restock the shelves?
• How long from receipt until product is on the shelves, available
for sale?
• Does the store have any responsibility for inventory
management (SKU ordering, etc.)?
– If so, what is the time from order submission to receipt?
– What sort of seasonalities most affect you?
– What do you do with discontinued/obsolete SKUs?
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Is any inventory kept in the back room?
Any local input to the store plan-o-gram?
Who decides on special promotions - what items, displays?
How often does the product offering change?
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Potential Wal-mart Questions
• Do all items have Wal-mart specific labels/barcodes prior to
arrival, or do some have to be labeled on-site?
• Any use of RFID within store?
• How are you experiencing the economic slow-down? How
are you dealing with it?
• How large is the workforce?
• What is the turnover?
• How do you schedule?
• How do you track worker productivity?
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Questions, comments?
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