Job description 1. Post 14.15FI06M 1.1 Post: 1.2 Divisional Area: Credit Controller – Part time – 2 days a week flexible (Maternity Cover) until February 2016 Finance & Estates 1.3 Line Manager: Head of Finance 1.4 Responsible For: No line management responsibility 1.5 Location: 1-10 Keeley Street, Covent Garden, London, WC2B 4BA The postholder may be required to work at other locations. 1.6 Grade: Support salary spine grade C, spine points 22-25 1.7 Salary: £26,293 to £28,399 pro rata, inclusive of London Weighting to be pro-rated. We will normally appoint at the bottom of the salary scale unless the successful candidate has relevant experience relating to the person specification over and above what is required. 1.8 Hours of Work: 14 hours per week 2. Main purpose of the Job 3. The post holder will be primarily responsible for the credit control function within City Lit. S/he will be expected to develop and enhance the quality of credit control across the College, working in both the finance and student enrolment teams. Main Activities and Responsibilities 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 Responsible for the chasing of all sales invoices raised by finance, using effective debt collection methods by telephone, letters and email. Ensure that all course fees paid by third parties are paid in advance of the course commencing, working in conjunction with enrolment services to cancel attendance as and when required Dealing with customer queries regarding payments and outstanding invoices Handle disputed accounts and negotiating to bring payment into line with terms Develop credit control procedures to ensure that City Lit maximises its resources and reduces the levels of bad debt Able to accurately prepare documents required to instigate legal action where necessary Placing accounts on stop in line with financial procedures Production of customer statements and copy invoices as well as processing requests for customer refunds Ensuring best practice and continuous improvement of policies and procedures within the Finance function in relation to sales invoicing and credit control Credit Control - Student debt 3.10 3.11 3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19 3.20 Working in conjunction with student registration services, ensure that all student debt is chased on a timely basis, by telephone, letters and email Work to establish a system of direct debit payment for students paying by instalment and be responsible for the processing of direct debit payments once a system has been established Responsible for ensuring that student finance records on both EBS and the finance system are kept up-to-date Control Account reconciliations Responsible for reconciling the student debtor figures between EBS and the finance system, and investigate and correct differences as appropriate Responsible for the reconciliation of other sales ledger control accounts. Additional activities and responsibilities Assist the Head of Finance in the development of Finance related systems across the college. General administrative duties Other transaction processing tasks as required Contributing to the work of the Finance team including covering the work of other post holders during periods of leave Any other duties as appropriate to the post. To work at all times in accordance with and to further the policies and procedures of City Lit, including those regarding safeguarding, health & safety, equality & diversity and customer care. 4. Selection Criteria 4.1 Qualifications 4.2 Experience 4.3 Leading People 4.4 You can contribute to quality improvement Your application should show evidence that demonstrates that you: At least 2 years experience of working in a finance function, with strong credit control and reconciliation skills. You can demonstrate a steady progression of employment where you took on challenging assignments and escalated responsibility. Experience of using finance software packages. You have a reputation of trust, reliability and respect amongst subordinates, piers and managers. You can innovate and provide a forum where innovative thinking is valued and innovation is transformed into applicable outcomes. You have a commitment to and knowledge of customer care issues You have a track record of delivering substantial change across a large organisation. 4.5 You can communicate and influence 4.6 You can develop people 4.7 You can plan and manage resources 4.8 You can use evidence and data to make decisions 4.9 4.10 You can promote equality and diversity You understand safeguarding (where appropriate) 5. How to apply You can communicate and influence people across an organisation to achieve defined goals and objectives. You understand and can explain and present complex technical ideas to both technical and non-technical audiences at all levels in a persuasive and convincing manner. You have strong facilitation/knowledge transfer skills You have a track record of successful budget and contract management skills. You are able to build and develop teams with depth of knowledge and a breadth of skills You can use a flexible approach to resource management matching resource supply to demand. You understand the government’s funding agenda and the changing environment and its particular impact on the organisation. can promote equality and diversity. can deal with safeguarding issues. Please complete our online application form using the following web link: https://sfp.citylit.ac.uk/CityLit/Default.aspx Closing date: Midnight, Friday 16 January 2015 Interview date: W/C Monday 26 January 2015 Please refer to the guidance notes when completing the application form. 6. Statutory requirements 6.1 Prior to the commencement of any employment City Lit has a statutory duty to verify your right to work in the United Kingdom, your identity and any qualifications claimed in support of an application. 7. Contractual requirements 7.1 This post is subject to the successful completion of a probationary period of employment in accordance with the probationary procedure. 8. Our values Collaborate Create Transform Our values support our mission and vision. We expect our staff to work by and promote our values as we believe this contributes to our success. These values underpin our selection criteria; therefore, we aim to appoint people who can display an understanding of our values and how they relate to our mission, vision and strategic objectives during the recruitment process. Job description created: December 2014