SubFinder and
Employees
SubFinder Employee Training
Topics
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System Overview
Benefits to Employees
Preference Lists
Job Numbers
Opening Menu
Points to Remember
Questions and Answers
What is SubFinder?
• Automated Voice Response System.
• Employees & Administrators report
absences via touch-tone phones.
• SubFinder will use both position
matching (Skill List) and employee /
administrator input (Preference List) to
fill absences / jobs.
How Does it Benefit You?
• Absences can be reported 24 hours a day.
• Specific instructions can be left for your
substitute.
• Absences can be reported in advance.
• Preference Lists can provide better control
over who substitutes in your classroom.
Preference Lists
• Substitutes can be ranked in order of
preference.
• You can tell the system who should be
called first for your absences.
• You may assign multiple lists (Sitebased, employee-based, subject-based,
etc.) to each employee.
• Preference lists do not consider job
positions.
Job Numbers
• Each absence successfully reported is
assigned a job number.
• Substitutes will receive the same job number
when they successfully accept the job.
• Absence reports use job numbers for
reference.
• Jobs must be accessed by job number for
review and cancellation.
• Make sure you take note of the job number.
The Opening Menu
To Enter Specific Dates and Times...
From the Job Menu
Press 3
Step 1: Enter the first date of the job (MMDD) followed
by the pound sign (#). To begin the job today, press
star (*).
When Does the Job Begin?
Step 2: Enter the time the job begins (HHMM) followed
by the pound sign (#). If the job begins at the start of
the workday, press star (*). If you enter a specific
time:
For A.M.
For P.M.
Press 1
Press 2
On What Day Does the Job End?
Step 3: Enter the last date of the job (MMDD) followed
by the pound sign (#). For a single day job, press
star (*).
What Time Does the Job End?
Step 4: Enter the time the job ends (HHMM) followed
by the pound sign (#). If the job ends at the end of
the workday, press star (*). If you enter a specific
time:
For A.M.
For P.M.
Press 1
Press 2
Confirm the Job Date(s) and Times...
SubFinder will play the job date and times.
If correct
If incorrect
Press 1
Press 2
From this point forward SubFinder will follow the
same procedure used when reporting a job
for All Day Today or All Day the Next
Workday.
Enter the Absence Reason...
SubFinder will play a list of absence
reasons. Press the number of the
appropriate reason followed by the pound
sign (#). SubFinder will repeat the
reason.
If correct
If incorrect
Press 1
Press 2
Enter the # of Jobs...
Enter the # of jobs you wish to create followed by
the pound sign (#). SubFinder will repeat the #
of jobs.
If correct
If incorrect
Press 1
Press 2
If you press 1, SubFinder will create the requested
jobs.
Record Special Instructions...
To record special instructions
Otherwise
Press 1
Press 2
If you press 1, record a short message after the
tone. When you are finished, press the pound
sign (#). SubFinder will replay the message.
If correct
If incorrect
Press 1
Press 2
Take Note of the Job Number(s)...
You will then be given the option to hear the job
number(s) for the newly created job(s).
To hear the job numbers
Press 1
Otherwise
Press 2
After selecting either of the above options SubFinder
will provide the following choices:
To create another job, enter the
position number and then
To return to the Main Menu
Press #
Press #
How Do I Modify a Preference
List?
From the Main Menu
Press 6
Enter your SITE ID NUMBER, followed by
the pound sign (#). SubFinder will play
the site name.
If correct
If incorrect
Press 1
Press 2
Which List Do You Wish to Modify?
Enter the number of the list you wish to modify followed
by the pound sign (#).
To ADD a substitute to the list
To REMOVE a substitute from the list
To return to the Main Menu
Press 1
Press 2
Press 9
Identify the Substitute You want to Add or
Remove...
If you press 1, enter the assigned ID # of the substitute.
The system will play the name of the substitute that
has been added to the list. (The substitute will be
added to the bottom of the selected preference list.)
If you press 2, enter the assigned ID # of the substitute.
The system will play the name of the substitute that
has been removed from the list.
Points to Remember
• SubFinder must be accessed using a touch-tone
phone.
• Take your time and follow the narration.
• When reporting an absence, ALWAYS wait for the job
number before leaving the system.
• Employees should report absences as early as
possible. (Parameters are set within the system) If
they try to report after the deadline they will be
instructed to call their administrator. The same rules
apply for cancellations of absences and or jobs.